Code | User Message | Developer Message/Description |
---|---|---|
CC | Contact Cardholder |
Cardholder needs to be contacted for further clarification of the account changes. |
NN | No Match |
There is no match for the specified account within the system. |
UA | Account Number Updated |
Account number has been updated successfully. |
UE | Expiration Date Updated |
Expiration date has been updated successfully. |
UN | No Updates |
No updates have been made to the specified account. |
XA | Account Cancelled |
Account has been either closed, blocked or deactivated. |
XX | Data Unavailable |
Account information is unavailable. |
ZZ | Record Skipped |
Account has not been updated because the expiration date is not due. |
Code | User Message | Developer Message/Description |
---|---|---|
SC | Subscription Created |
Subscription has been created successfully. |
SD | Subscription Duplicated |
Subscription has been duplicated. |
SF | Subscription Failed |
Subscription has failed. |
SR | Subscription Returned |
Subscription has been returned. |
SU | Subscription Updated |
Subscription has been updated successfully. |
Code | User Message | Developer Message/Description |
---|---|---|
C01 | Account number is incorrect or is formatted incorrectly |
Customer's account number is incorrect or malformatted. |
C02 | Due to merger or consolidation, a once valid transit/routing number must be changed |
Transit or routing number is not valid anymore and should be changed. |
C03 | Due to a merger or consolidation, the transit/routing number must be changed; and account number structure is no longer valid |
Transit or routing number should be changed. Account number structure is invalid. |
C04 | Customer has changed name or ODFI has submitted the name incorrectly |
Customer's name is incorrect or malformatted. |
C05 | Transaction code is incorrect and is causing entry to be routed to the wrong account application |
Transaction code is incorrect. |
C06 | Account number is incorrect and transaction is being routed to the wrong type of account |
Bank account number should be changed and transaction code should indicate posting to another account type (demand/savings). |
C07 | Due to a merger or consolidation, a transit/routing number must be changed; account number structure is no longer valid; and, the transaction should be routed to another account type |
Transit/routing number, bank account number and transaction code should be changed. |
C08 | Incorrect Foreign Receiving DFI Identification |
For IAT entries only which are not allowed to be originated at this time. |
C09 | Individuals ID number is incorrect |
Individual’s ID number is incorrect or malformatted. |
C10 | Due to Merger or consolidation, the company name carried on the file of the ODFI is no longer valid |
Company name is no longer valid and should be changed. |
C11 | Due to merger or consolidation, the company ID is no longer valid and should be changed |
Company ID is no longer valid and should be changed. |
C12 | Due to merger or consolidation, the company name and company ID are no longer valid |
Both the company name and company ID are no longer valid and should be changed. |
C13 | Entry Detail Record was correct, but information in the addenda record was unclear/formatted incorrectly (i.e., addenda information is not formatted in NSI or NACHA endorsed banking conventions) |
Addenda information is malformatted. |
C61 | Misrouted Notification of Change |
Notification of change has been refused due to misrouting. |
C62 | Incorrect Trace Number |
Notification of change has been refused due to incorrect trace number. |
C63 | Incorrect Company Identification Number |
Notification of change has been refused due to incorrect company ID. |
C64 | Incorrect Individual Identification Number |
Notification of change has been refused due to incorrect customer's ID. |
C65 | Incorrectly Formatted Addenda Information |
Notification of change has been refused due to malformatted addenda information. |
C66 | Incorrect Discretionary Data |
Notification of change has been refused due to incorrect discretionary data. |
C67 | Routing Number Not From Original Entry Detail |
Notification of change has been refused due to routing number mismatch. |
C68 | DFI Account Number Not from Original Entry Detail Record |
Notification of change has been refused due to DFI account number mismatch. |
C69 | Incorrect Transaction Code |
Notification of change has been refused due to incorrect transaction code. |
Code | User Message | Developer Message/Description |
---|---|---|
00 | AVS Error - Retry, System unavailable or Timed out |
A system error prevented any verification of street address or postal code. |
40 | Address not available (Address not verified) |
The card-issuing bank received the address but did not verify whether it was correct. This typically happens if the processor declines an authorization before the bank evaluates the address. |
43 | Street address not available (not verified), ZIP matches |
The card-issuing bank received the street address but did not verify whether it was correct. ZIP code matches. |
44 | Address failed |
Address verification has failed. |
45 | Street address and ZIP don't match |
Both street address and ZIP code provided do not match the information on file with the cardholder's bank. |
46 | Street address doesn't match, 5-digit ZIP matches |
Provided street address does not match the information on file with the cardholder's bank, but 5-digit ZIP code matches. |
47 | Street address doesn't match, 9-digit ZIP matches |
Provided street address does not match the information on file with the cardholder's bank, but 9-digit ZIP code matches. |
4A | Street address or ZIP doesn't match |
Street address or ZIP code provided does not match the information on file with the cardholder's bank. |
4D | Street address matches, ZIP does not |
Provided ZIP code does not match the information on file with the cardholder's bank, but street address matches. |
4E | Street address and 5-digit ZIP match |
Both street address and 5-digit ZIP code provided match the information on file with the cardholder's bank. |
4F | Street address and ZIP match |
Both street address and ZIP code provided match the information on file with the cardholder's bank. |
53 | Account holder name incorrect, billing postal code matches |
Provided account holder name does not match the information on file with the cardholder's bank, but billing postal code matches. |
55 | Unrecognized response |
Account holder name, billing address and postal code are all incorrect. |
5C | Account holder name incorrect, billing address matches |
Provided account holder name does not match the information on file with the cardholder's bank, but billing address matches. |
5F | Account holder name incorrect, billing address and postal code match |
Provided account holder name does not match the information on file with the cardholder's bank, but both billing address and postal code matches. |
70 | Account holder name matches |
Provided account holder name matches the information on file with the cardholder's bank. |
73 | Account holder name and billing postal code match |
Both account holder name and billing postal code provided match the information on file with the cardholder's bank. |
7C | Account holder name and billing address match |
Both account holder name and billing address provided match the information on file with the cardholder's bank. |
7F | Account holder name, billing address and postal code match |
All of the information provided match the information on file with the cardholder's bank. |
80 | AVS service not supported by issuer - Issuer doesn't participate in AVS |
AVS information was provided but the card-issuing bank does not participate in address verification. |
C0 | AVS not performed |
AVS verification has not been performed. |
Code | User Message | Developer Message/Description |
---|---|---|
M | Matches |
The CSC provided matches the information on file with the cardholder's bank. |
N | Not matches |
The CSC provided does not match the information on file with the cardholder's bank. |
P | Not processed |
CSC has not been processed. |
S | Should be present |
Issuer indicates that CSC data should be present on the card, but the merchant has indicated data is not present on the card. |
U | Issuer is not certified |
(1) Unknown issuer; (2) issuer is not certified for CSC; (3) issuer has not provided Visa/MasterCard with the CSC encryption keys. |
X | Unrecognized reason |
Error: response is unknown or unrecognized. |
Code | User Message | Developer Message/Description |
---|---|---|
F02 | Operation code/transaction code/invalid file format/validation error |
1) Specified bank operation code is invalid;
2) Specified transaction code is either incorrect or invalid; 3) One of the specified fields is either incorrect or invalid; 4) Transaction data has not been validated by the processor. |
F03 | Indicated data incorrect |
One or more required identification fields' values are either incorrect or missing. |
N01 | Insufficient Funds |
Available balance is not sufficient to cover the amount of the debit entry. |
N02 | Account Closed |
Previously active account has been closed by customer or customer's bank. |
N03 | Routing number is incorrect |
Either customer's routing number is incorrect or DFI account number is incorrect. |
N04 | Incorrect or invalid account number |
Specified account number is either incorrect (i.e. invalid IBAN of the Debtor) or invalid (entry may fail check digit validation or may contain an incorrect number of digits). |
N05 | Account blocked/frozen/deleted/blacklisted/Institution in Default |
Specified ACH account is either blocked, frozen, deleted or blacklisted or depository institution is in default. |
N06 | Incorrect account type |
Submitted transaction forbidden for this type of account. |
N07 | Instruction canceled/expired/Refer to payer/stop payment |
1) Instruction has been canceled by payer or his bank;
2) Instruction has expired (occures when a service user attempts to convert a DDI which is shown as expired on the paying bank's database); 3) Refer to payer; 4) Payment has stopped. |
N08 | Transferred |
Financial institution receives entry destined for an account at a branch that has been transferred to another financial institution. |
N09 | Instruction re-instated/amended |
1) Paying bank may re-instate a cancelled DDI up to two months from cancelation;
2) Paying bank will advise amendment via ADDACS message. |
N10 | Cannot Trace |
Trace number is incorrect. |
N11 | Payer deceased |
Account holder is deceased (used in the event of a representative payee, guardian, or trustee). |
N12 | Payment Recalled/Chargeback/Return/No Agreement/No Confirmation |
1) Receiver of a recurring debit transaction has stopped payment on a specific ACH debit. RDFI should verify the receiver's intent when a request for stop payment is made to insure this is not intended to be a revocation of authorization;
2) Chargeback has been received; 3) There is one or more issues associated with return entry; 4) There is one or more issues associated with PAD agreement; 5) The payor has requested the debit to be returned as they have did not receive prenotification of a change to the PAD date or amount, or they did not receive written confirmation of a PAD Agreement executed by electronic means. |
N13 | Other/Misalignment |
Exception is not defined. |
NM01 | Mandate/advance notice |
1) Mandate data is either missing or incorrect;
2) Payer disputes time, amount or frequency of advance notice and has requested single payment to be countermanded. |
Code | User Message | Developer Message/Description |
---|---|---|
0 | Transaction Approved |
Transaction Approved |
1 | Invalid BSB Number |
Specified BSB number is either incorrect or invalid. |
2 | Payment Stopped |
Receiver of a recurring direct debit transaction has stopped payment. To continue, the customer should contact their bank to allow debiting. |
3 | Account closed |
Previously active account has been closed by customer or customer's bank. |
4 | Customer deceased |
Customer has deceased (used in the event of a representative payee, guardian, or trustee). |
5 | No account/incorrect account # |
Account number is either incorrect or invalid. |
6 | Refer to customer |
Reason for non-payment needs to be established from the customer. |
7 | Deleted |
Specified direct debit account is deleted. |
8 | Invalid User ID Number |
Specified user ID is either incorrect or invalid. |
9 | Technically Invalid |
Customer's bank account does not allow debits. |
XA | Account Cancelled |
Account has been cancelled by a credit grantor. |
Code | User Message | Developer Message/Description |
---|---|---|
AC01 | Account Identifier incorrect (i.e. invalid IBAN of the Debtor) |
Specified account number is either incorrect or invalid. |
AC02 | Invalid Debtor Account Number |
Debtor account number is either invalid or missing. |
AC03 | Invalid Creditor Account Number |
Creditor account number is either invalid or missing. |
AC04 | Account closed |
Specified account is closed. |
AC05 | Closed Debtor Account Number |
Debtor account is closed. |
AC06 | Account blocked |
Specified account is blocked, posting of transactions is prohibited. |
AC07 | Closed Creditor Account Number |
Creditor account is closed. |
AC08 | Invalid Branch Code |
Branch code is either invalid or missing. |
AC09 | Invalid Account Currency |
Account currency is either invalid or missing. |
AC10 | Invalid Debtor Account Currency |
Debtor account currency is either invalid or missing. |
AC11 | Invalid Creditor Account Currency |
Creditor account currency is either invalid or missing. |
AC12 | Invalid Account Type |
Account type is either invalid or missing. |
AC13 | Debtor account is a consumer account |
Debtor account type is invalid. Used for SDD B2B collections only. |
AC14 | Invalid Creditor Account Type |
Creditor account type is either invalid or missing. |
AG01 | Direct Debit forbidden on this account for regulatory reasons |
Submitted transaction is forbidden for this type of account for regulatory reasons. |
AG02 | Operation code/transaction code/sequence type incorrect, invalid file format |
1) Bank operation code specified in the message is invalid;
2) Sequence type is incorrect; 3) SDD schemes: specified identification code of the scheme is incorrect. |
AG03 | Transaction Not Supported |
Specified transaction type is not supported or is not authorized on this account. |
AG04 | Invalid Agent Country |
Agent country code is either invalid or missing. |
AG05 | Invalid Debtor Agent Country |
Debtor agent country code is either invalid or missing. |
AG06 | Invalid Creditor Agent Country |
Creditor agent country code is either invalid or missing. |
AG07 | Unsuccessful Direct Debit |
Debtor account cannot be debited for a generic reason. Reason code may be used in general purposes and as a replacement for AM04 if debtor bank does not reveal its customer's insufficient funds for privacy reasons. |
AG08 | Invalid Access Rights |
Transaction has failed due to invalid or missing user or access rights. |
AGNT | Incorrect Agent |
Agent in the payment workflow is incorrect. |
AM01 | Zero Amount |
Transaction amount is equal to zero. |
AM02 | Not Allowed Amount |
Transaction amount is greater than allowed maximum. |
AM03 | Not Allowed Currency |
Specified currency code cannot be processed. |
AM04 | Insufficient Funds |
Available balance is not sufficient to cover the amount of the debit entry. |
AM05 | Duplicate collection |
Same SDD collection had been processed in the near past. |
AM06 | Too Low Amount |
Transaction amount is less than agreed minimum. |
AM07 | Blocked Amount |
Amount of funds available to cover specified transaction amount is insufficient. |
AM09 | Wrong Amount |
Received amount has not been agreed or expected. |
AM10 | Invalid Control Sum |
Sum of instructed amounts does not equal the control sum. |
AM11 | Invalid Transaction Currency |
Transaction currency is either invalid or missing. |
AM12 | Invalid Amount |
Transaction amount is either invalid or missing. |
AM13 | Amount Exceeds Clearing System Limit |
Transaction amount exceeds the limit set by a clearing system. |
AM14 | Amount Exceeds Agreed Limit |
Transaction amount exceeds limit agreed between bank and client. |
AM15 | Amount Below Clearing System Minimum |
Transaction amount is below minimum value of a clearing system. |
AM16 | Invalid Group Control Sum |
Control Sum at the Group level is invalid. |
AM17 | Invalid Payment Info Control Sum |
Control sum at the Payment Information level is invalid. |
AM18 | Invalid Number Of Transactions |
Number of transactions is either invalid or missing. |
AM19 | Invalid Group Number of Transactions |
Number of transactions at the Group level is either invalid or missing. |
AM20 | Invalid Payment Info Number Of Transactions |
Number of transactions at the Payment Information level is invalid. |
AM21 | Limit Exceeded |
Transaction amount exceeds limits agreed between bank and client. |
ARDT | Transaction has already been returned |
Specified transaction has already been returned. |
BE01 | Inconsistent With End Customer |
Identification of end customer is not consistent with associated account number. |
BE04 | Missing Creditor Address |
Specification of creditor's address, which is required for payment, is either missing or incorrect. |
BE05 | Identifier of the Creditor Incorrect |
Creditor identifier is not correct or has been changed without an amendment had been reported. |
BE06 | Unknown End Customer |
Specified end customer is not known at associated Sort/National Bank Code or does no longer exist. |
BE07 | Missing Debtor Address |
Specification of debtor's address, which is required for payment, is either missing or incorrect. |
BE08 | Missing Debtor Name |
Debtor name is missing. |
BE09 | Invalid Country |
Country code is either invalid or missing. |
BE10 | Invalid Debtor Country |
Debtor country code is either invalid or missing. |
BE11 | Invalid Creditor Country |
Creditor country code is either invalid or missing. |
BE12 | Invalid Country Of Residence |
Country code of residence is either invalid or missing. |
BE13 | Invalid Debtor Country Of Residence |
Country code of debtor's residence is either invalid or missing. |
BE14 | Invalid Creditor Country Of Residence |
Country code of creditor's residence is either invalid or missing. |
BE15 | Invalid Identification Code |
Identification code is either invalid or missing. |
BE16 | Invalid Debtor Identification Code |
Debtor or Ultimate Debtor identification code is either invalid or missing. |
BE17 | Invalid Creditor Identification Code |
Creditor or Ultimate Creditor identification code is either invalid or missing. |
BE18 | Invalid Contact Details |
Contact details are either invalid or missing. |
BE19 | Invalid Charge Bearer Code |
Charge bearer code for transaction type is invalid. |
BE20 | Invalid Name Length |
Name length exceeds local rules for specified payment type. |
BE21 | Missing Name |
Name is either invalid or missing. |
BE22 | Missing Creditor Name |
Creditor name is missing. |
CNOR | Creditor Bank is not registered under this BIC in the CSM |
Creditor bank is not registered under this BIC at the CSM. Contact the creditor bank. |
CURR | Incorrect Currency |
Currency of the payment is incorrect. |
CUST | Requested by Customer |
Cancellation is requested by the debtor. |
CUTA | Cancel Upon Unable to Apply |
Cancellation requested because an investigation request has been received and no remediation is possible. |
DNOR | Debtor Bank is not registered under this BIC in the CSM |
Debtor Bank is not registered under this BIC in the CSM. Contact debtor to agree on another means of payment. |
DS01 | Electronic Signatures Correct |
Electronic signature is correct. |
DS02 | Order Cancelled |
An authorized user has cancelled the order. |
DS03 | Order Not Cancelled |
User’s attempt to cancel the order was not successful. |
DS04 | Order Rejected |
Order has been rejected by the bank side (for reasons concerning content). |
DS05 | Order Forwarded For Post processing |
Order is correct and can be forwarded for post processing. |
DS06 | Transfer Order |
Order was transferred to VEU. |
DS07 | Processing OK |
All actions concerning the order could be done by the EBICS bank server. |
DS08 | Decompression Error |
Decompression of the file was not successful. |
DS09 | Decryption Error |
Decryption of the file was not successful. |
DS0A | Data Sign Requested |
Data signature is required. |
DS0B | Unknown Data Sign Format |
Data signature for the format is invalid or not available. |
DS0C | Signer Certificate Revoked |
Signer certificate is revoked. |
DS0D | Signer Certificate Not Valid |
Signer certificate is not valid (is either revoked or not active). |
DS0E | Incorrect Signer Certificate |
Signer certificate is not present. |
DS0F | Signer Certification Authority Signer Not Valid |
Authority of the signer certification sending the certificate is unknown. |
DS0G | Not Allowed Payment |
Signer is not allowed to sign an operation of the specified type. |
DS0H | Not Allowed Account |
Signer is not allowed to sign for the specified account. |
DS0K | Not Allowed Number Of Transaction |
Transaction number is over the number allowed for this signer. |
DS10 | Signer 1 Certificate Revoked |
Certificate is revoked for the first signer. |
DS11 | Signer 1 Certificate Not Valid |
Certificate is not valid (is either revoked or not active) for the first signer. |
DS12 | Incorrect Signer 1 Certificate |
Certificate is not present for the first signer. |
DS13 | Signer Certification Authority Signer 1 Not Valid |
Authority of signer certification sending the certificate is unknown for the first signer. |
DS14 | User Does Not Exist |
User does not exist within the system. |
DS15 | Identical Signature Found |
Same signature has already been sent to the bank. |
DS16 | Public Key Version Incorrect |
Public key version is not correct. This code is returned when a customer sends signature files to the financial institution after conversion from an older program version (old ES format) to a new program version (new ES format) without having carried out reinitialisation with regard to a public key change. |
DS17 | Different Order Data In Signatures |
Order data in signatures don’t match. |
DS18 | Repeat Order |
File cannot be tested; the complete order has to be repeated. This code is returned in the event of a malfunction during the signature check, e.g. not enough storage space. |
DS19 | Electronic Signature Rights Insufficient |
User’s rights (concerning his signature) are insufficient to execute the order. |
DS20 | Signer 2 Certificate Revoked |
Certificate is revoked for the second signer. |
DS21 | Signer 2 Certificate Not Valid |
Certificate is not valid (is either revoked or not active) for the second signer. |
DS22 | Incorrect Signer 2 Certificate |
Certificate is not present for the second signer. |
DS23 | Signer Certification Authority Signer 2 Not Valid |
Authority of signer certification sending the certificate is unknown for the second signer. |
DS24 | Waiting Time Expired |
Waiting time expired due to incomplete order. |
DS25 | Order File Deleted |
Order file has been deleted by the bank server (for multiple reasons). |
DS26 | User Signed Multiple Times |
Same user has signed multiple times. |
DS27 | User Not Yet Activated |
User is not yet activated (technically). |
DT01 | Invalid Date |
Invalid date (e.g. wrong settlement date). |
DT02 | Invalid Creation Date |
Invalid creation date and time in Group Header. |
DT03 | Invalid Non Processing Date |
Invalid non-processing date (e.g. weekend or local public holiday). |
DT04 | Future Date Not Supported |
Future date is not supported. |
DT05 | Invalid Cut Off Date |
Associated message, payment information block or transaction was received after agreed processing cutoff date, i.e., date in the past. |
DT06 | Execution Date Changed |
Execution date has been modified in order for transaction to be processed. |
DU01 | Duplicate Message ID |
Message ID is not unique. |
DU02 | Duplicate Payment Information ID |
Payment Information Block is not unique.
|
DU03 | Duplicate Transaction |
Transaction is not unique. |
DU04 | Duplicate End To End ID |
End To End ID is not unique. |
DU05 | Duplicate Instruction ID |
Instruction ID is not unique. |
DUPL | Duplicate Payment |
Submitted payment is a duplicate of another payment. |
ED01 | Correspondent Bank Not Possible |
Correspondent bank is not possible. |
ED03 | Balance Info Request |
Сomplementary balance information is requested. |
ED05 | Settlement Failed |
Settlement of the transaction has failed. |
EMVL | EMV Liability Shift |
Card payment is fraudulent and was not processed with EMV technology for an EMV card. |
FF01 | File Format incomplete or invalid |
1) XML file was not filled out completely or is inorrect;
2) There is a syntax error in the file; 3) Creditor bank or its intermediary bank did not complete a XSD check before submitting the file into the scheme. |
FF02 | Syntax Error |
Syntax error reason is provided as narrative information in the additional reason information. |
FF03 | Invalid Payment Type Information |
Payment Type Information is either invalid or missing. |
FF04 | Invalid Service Level Code |
Service Level code is either invalid or missing. |
FF05 | Operation code/transaction code type incorrect (Direct Debit Type (CORE, COR1) incorrect) |
SDD Core: specified identification code of the scheme (i.e. local instrument) is incorrect. |
FF06 | Invalid Category Purpose Code |
Category Purpose code is either invalid or missing. |
FF07 | Invalid Purpose |
Purpose is either invalid or missing. |
FF08 | Invalid End To End Id |
End to End ID is either invalid or missing. |
FF09 | Invalid Cheque Number |
Cheque number is either invalid or missing. |
FF10 | Bank System Processing Error |
File or transaction cannot be processed due to technical issues at the bank side. |
FOCR | Following Cancellation Request |
Designation for a return on the basis of a recall request. |
FRAD | Payment effected fraudulently |
Payment is fraudulent originated. |
ID01 | Corresponding Original File Still Not Sent |
Signature file was sent to the bank but the corresponding original file has not been sent yet. |
LEGL | Legal Decision |
Rejection on legal grounds. |
MD01 | No mandate |
1) Mandate does not exist;
2) B2B mandate have not been confirmed by the debtor; 3) Refund transaction is unauthorised (For SDD Core collections only); 4) Mandate has been cancelled. |
MD02 | Mandate data missing or incorrect |
1) Mandate data in the mandate related information is not identical to those in the mandate (amendments had not been communicated);
2) Mandate data is not consistent with version that has been already received for the UMR; 3) In case of mandate amendment: the original IBAN and the IBAN in the collection are the same. |
MD03 | Invalid File Format For Other Reason Than Grouping Indicator |
File format is either incomplete or invalid. |
MD05 | Collection Not Due |
Creditor or creditor's agent should not have collected the direct debit. |
MD06 | Disputed authorized transaction |
Unconditional refund of a transaction. Used for SDD Core collections only. |
MD07 | Debtor Deceased |
Debtor has deceased. Used for SDD Core collections only. |
MD08 | No Mandate Service By Agent |
Receiving agent does not offer specified mandate service. |
MD09 | No Mandate Service On Customer |
Account is not open to specified mandate service. |
MD10 | No Mandate Service For Specified |
Account is not open to specified mandate service for this particular creditor. |
MD11 | Unrecognised Agent |
Agent to whom the message needs to be forwarded cannot be located. |
MD12 | Not Unique Mandate Reference |
Mandate identification is not unique to the creditor. |
MD13 | Incorrect Customer Authentication |
There is a problem with the customer authentication. |
MD14 | Incorrect Agent |
Agent in the payment workflow is incorrect. |
MD15 | Incorrect Currency |
Specified currency is incorrect. |
MD16 | Requested By Customer |
Cancellation/amendment is requested by the debtor. |
MD17 | Requested By Initiating Party |
Cancellation/amendment is requested by the creditor. |
MS02 | Refusal by the Debtor |
Reason has not been specified by end customer. |
MS03 | Reason not specified |
Reason has not been specified by agent. |
NARR | Narrative |
Reason is provided as narrative information in the additional reason information. |
NOAS | No Answer From Customer |
There is no response from payee. |
NOOR | No Original Transaction Received |
Original credit transfer has never been received. |
PART | Partial Rejection Of Bulks |
Bulks are partially rejected. |
PINL | PIN Liability Shift |
Card payment is fraudulent and was processed as EMV transaction without PIN verification. |
PY01 | The Beneficiary Or The Ordering Bank Is Not Participant In The EBA |
Transaction cannot be processed because the beneficiary and/or the ordering bank is not reported as a direct or indirect participant in the EBA. |
RC01 | Bank Identifier (BIC) Incorrect |
Specified bank identifier code is mal-formatted or incorrect. |
RC02 | Invalid Bank Identifier |
Bank identifier is either invalid or missing. |
RC03 | Invalid Debtor Bank Identifier |
Debtor bank identifier is either invalid or missing. |
RC04 | Invalid Creditor Bank Identifier |
Creditor bank identifier is either invalid or missing. |
RC05 | Invalid BIC Identifier |
BIC identifier is either invalid or missing. |
RC06 | Invalid Debtor BIC Identifier |
Debtor BIC identifier is either invalid or missing. |
RC07 | Invalid Creditor BIC Identifier |
Creditor BIC identifier is either invalid or missing. |
RC08 | Invalid Clearing System Member Identifier |
Clearing System Member identifier is either invalid or missing. |
RC09 | Invalid Debtor Clearing System Member Identifier |
Debtor Clearing System Member identifier is either invalid or missing. |
RC10 | Invalid Creditor Clearing System Member Identifier |
Creditor Clearing System Member identifier is either invalid or missing. |
RC11 | Invalid Intermediary Agent |
Intermediary Agent is either invalid or missing. |
RC12 | Missing Creditor Scheme Id |
Creditor Scheme ID is either invalid or missing. |
RF01 | Not Unique Transaction Reference |
Transaction reference is not unique within the message. |
RJCT | Complete Rejection Of Bulks |
Bulks are rejected completely. |
RR01 | Regulatory Reason |
Specification of the debtor’s account or unique identification needed for reasons of regulatory requirements is insufficient or missing. |
RR02 | Regulatory Reason |
Specification of the debtor’s name and/or address needed for regulatory requirements is insufficient or missing. |
RR03 | Regulatory Reason |
Specification of the creditor’s name and/or address needed for regulatory requirements is insufficient or missing. |
RR04 | Regulatory Reason |
Only to be used for Regulatory Reason other than RR01, RR02 or RR03. |
RR05 | Regulatory Information Invalid |
Regulatory or Central Bank Reporting information is either missing, incomplete or invalid. |
RR06 | Tax Information Invalid |
Tax information is either missing, incomplete or invalid. |
RR07 | Remittance Information Invalid |
Remittance information structure does not comply with rules for specified payment type. |
RR08 | Remittance Information Truncated |
Remittance information is truncated to comply with rules for specified payment type. |
RR09 | Invalid Structured Creditor Reference |
Structured creditor reference is either invalid or missing. |
RR10 | Invalid Character Set |
Supplied character set is not valid for specified country and payment type. |
RR11 | Invalid Debtor Agent Service ID |
Identification of a bank proprietary service is either invalid or missing. |
RR12 | Invalid Party ID |
Identification required within specified country or payment type is either invalid or missing. |
SL01 | Specific Service offered by the Debtor Bank |
All debtor-invoked consumer-right rejects creditor blocking, collection amount limitations and collection frequency limitations. |
SL02 | Specific Service offered by Creditor Agent |
Due to specific service offered by the Creditor Agent. |
SVNR | Service Not Rendered |
Card payment is returned since rendered cash amount was not correct or goods or a service was not rendered to the customer, e.g. in an ecommerce situation. |
TA01 | Transmisson Aborted |
Transmission of the file was not successful and had to be aborted for technical reasons. |
TD01 | No Data Available |
There is no data available for downloading. |
TD02 | File Non Readable |
File cannot be read (e.g. unknown format). |
TD03 | Incorrect File Structure |
File format is either incomplete or invalid. |
TECH | Technical problems resulting in erroneous credit transfer |
Techinal problems resulting in erroneous SDDs. |
TM01 | Invalid Cut Off Time |
Associated message was received after agreed processing cutoff time. |
TS01 | Transmission Successful |
Technical transmission of the file was successful. |
TS04 | Transfer To Sign By Hand |
Order was transferred to pass by accompanying note signed by hand. |
UPAY | Undue Payment |
Payment is not justified. |
VR01 | Transaction data integrity validation error |
Transaction data has not been validated by the processor. |
XD19 | Incorrect IBAN |
IBAN format is invalid. Issued if the country code is a valid ISO or SEPA country code but structure of IBAN or check digits is incorrect. |
XD75 | Unauthorised element in the following combination |
There is an unauthorised element in the following combination. |
XT13 | Incorrect file structure |
Transaction contains at least one unsupported field or at least one mandatory field is missing from the transaction. |
XT27 | Incorrect BIC |
Transaction contains at least one element with a BIC that is not SEPA-reachable. |
XT33 | Incorrect XML field |
The content of at least one XML element is not in the format required. The invalid XML field is indicated by the
error code. |
XT43 | Incorrect type of direct debit |
Type of direct debit is incorrect. |
XT53 | Verification of the creditor identifier failed |
Verification of creditor indentifiers in structure/checksum has failed. |
XT73 | Invalid Country Code |
Two characters forming the country code do not constitute a valid ISO or SEPA country code. |
XT74 | Invalid underlying original transaction |
Underlying original transaction is invalid. Further check is required. |
XT75 | Invalid status of underlying original transaction |
Status of underlying original transaction is invalid. No further action is required. |
XT77 | The originally instructed amount was not found or does not match the original transaction amount |
The originally instructed amount was not found or does not match the original transaction amount. |
XT78 | Amount validation failed |
Transaction amount validation has failed. |
XT79 | Debtor Agent is not permitted to receive direct debits |
Debtor agent is not permitted to receive direct debits. |
XT80 | Creditor Agent is not permitted to send direct debits |
Creditor agent is not permitted to send direct debits. |
XT85 | No Settlement Cycle Available |
Settlement cycles are not available. |
XT90 | Invalid use of a Technical BIC |
Technical BIC usage is not valid. |
XT99 | Direct debit rejected for other reasons |
Credit transfer was rejected for other reasons. |
XX01 | Processing Cancelled |
Transaction processing has been cancelled by a customer. |
Code | User Message | Developer Message/Description |
---|---|---|
E0001 | Queued payments is canceled |
|
E0002 | Payment is failed |
|
E6501 | Duplicate payment |
|
E6502 | Payment not found |
|
E6503 | Cancel payment not allowed |
|
E6504 | Cancel payroll not allowed |
|
E6505 | File not found |
|
E6506 | Payment not found |
|
E6507 | Payroll not found |
|
E6507 | Cancel payroll payment not allowed |
|
E6508 | Insufficient balance |
|
E6509 | Duplicate payroll |
|
E6510 | File save |
|
E6511 | Payment validation |
|
E6512 | Amount zero |
|
E6513 | WPS file not ready |
|
E6514 | Amount round |
|
E6515 | Amount nan |
|
E6516 | Channel invalid |
|
E6517 | Only SAR |
|
E6518 | IPS max amount |
|
E6519 | IBAN invalid |
|
E6520 | Bic invalid |
|
E6521 | Sarie not working day |
|
E6522 | Sarie cut off |
|
E6523 | Credit currency not match |
|
E6524 | Currency conversion invalid |
|
E6525 | Value date invalid |
|
E6526 | Past value date |
|
E6527 | Future value date |
|
E6528 | Credit debit match |
|
E6529 | Credit invalid |
|
E6530 | Pot invalid |
|
E6531 | Headers missing |
|
E6532 | IPS bank not found |
|
E6533 | File parse |
|
E6534 | Folder create |
|
E6535 | File ext |
|
E6536 | Payroll debit value date |
|
E6537 | Payroll credit value date |
|
E6538 | Payroll sum |
|
E6539 | Payroll body count |
|
E6540 | Payroll salary sum |
Code | User Message | Developer Message/Description |
---|---|---|
0 | Refer to payer |
Reason for non-payment need to be established from the payer. |
1 | Instruction canceled
|
Paying bank has cancelled an instruction. |
2 | Payer deceased |
Account holder is deceased (used in the event of a representative payee, guardian, or trustee). |
3 | Account transferred |
Account has been transferred to a new bank or building society. |
4 | Advance notice disputed |
Payer disputes time, amount or frequency of advance notice and has requested single payment to be countermanded. |
5 | No Account |
Account number is not recognised at the paying bank. |
6 | No Instruction |
Instruction does not exist on paying bank's database. |
7 | Amount differs |
Payer states the amount of the direct debit differs from the amount in the advance notiice to payer. |
8 | Amount not yet due |
Payers states date of debiting is in advance of the due date specified in the advance notice to the payer. |
9 | Presentation overdue |
1) Payer states date of presentation is more than 3 working days after due date in advance notice to payer;
2) Re-presentation of unpaid direct debit is more than one month from original direct debit processing day. |
A | Service user differs |
Identity of service user differs from DDI. |
B | Account Closed |
Payer has closed an account for an unknown reason. |
C | Account transferred to a different branch of bank/building society |
New account details need to be supplied to the service user. |
D | Advance notice disputed |
Payer disputes time, amount or frequency of advance notice and has requested single payment to be countermanded. |
E | Instruction amended |
Paying bank will advise amendment via ADDACS message. |
F | Invalid account type |
Paying bank dose not allow direct debits on this type of account. |
G | Bank will not accept Direct Debits on this type of Account
|
Paying bank does not allow direct debits on this type of account. |
H | Instruction has expired |
Occurs when a service user attempts to convert a DDI which is shown as expired on the paying bank's database. |
I | Payer reference is not unique |
Paying bank has matched the DDI to an existing DDI with a similar reference that has more or fewer characters. |
K | Instruction canceled by paying bank |
Paying bank has cancelled the DDI. |
L | Incorrect payer's Account Details |
1) The sort code or account number has failed the modulus check;
2) The sort code does not exist; 3) The account number is not all numeric or is all zeros; 4) The account type is invalid. |
M | Transaction Code/User Status incompatible
|
Transaction codes, which are not allowed whilst in this status, have been sent. |
N | Transaction disallowed at payer's branch
|
Paying banks have disallowed the set-up of DDIs at the branch in field 1 of the transaction. Service user should refer back to their payer and obtain a DDI for a different account. |
O | Invalid reference |
The reference in one of the DDI record fields does not comply with the AUDDIS rules. |
P | Payer's Name not present |
Validation has detected that payer's name field is blank. A payer's name should always be entered. |
Q | Servise user's name blank |
Validation has detected that servise user's name field is blank. A servise user's company or tranding name should always be entered. |
R | Instruction re-instated |
Paying bank may re-instate a cancelled DDI up to two months from cancelation. |
V | Transaction data integrity validation error |
Transaction data has not been validated by the processor. |
X | Processing Cancelled |
Transaction processing has been cancelled by a customer. |
Code | User Message | Developer Message/Description |
---|---|---|
E03 | Transaction data integrity validation error |
Transaction data has not been validated by the processor. |
E05 | Bank account is blacklisted |
ACH account is blacklisted. |
R01 | Insufficient Funds |
Available balance is not sufficient to cover the dollar amount of the debit entry. |
R02 | Account Closed |
Previously active account has been closed by customer or customer's bank. |
R03 | No Account/Unable to Locate Account |
Account structure is valid and passes editing process, but does not correspond to individual or is not an open account (this can also be because the account type is wrong). |
R04 | Invalid Account Number |
The account number is not valid. The transaction may have failed the digit validation or may contain an incorrect number of digits. |
R05 | Unauthorized debit to consumer account using corporate SEC Code |
A CCD debit entry was transmitted to a consumer account and was not authorized by the consumer. |
R06 | ODFI Requests Return |
ODFI has requested RDFI to return the ACH entry (optional to RDFI). |
R07 | Revoked Authorization |
Consumer, who previously authorized ACH payment, has revoked authorization from originator. Must be returned no later than 60 days from settlement date and customer must sign affidavit. |
R08 | Stop Payment or Stop on Source Document |
Receiver of a recurring debit transaction has stopped payment on a specific ACH debit. RDFI should verify the receiver's intent when a request for stop payment is made to insure this is not intended to be a revocation of authorization. |
R09 | Uncollected Funds |
Sufficient book or ledger balance exist to satisfy dollar value of the transaction in process of collection brings available or cash reserve balance below dollar value of the debit entry. |
R10 | Advised as Unauthorized |
Customer has authorized RDFI that originator of transaction is not authorized to debit account. Must be returned no later than 60 days from settlement date of original entry and customer must sign affidavit. |
R11 | Customer Advises Entry Not in Accordance with the Terms of the Authorization. |
Used for dispute return entry for which the Originator and Receiver have a relationship, and an authorization to debit exists, but there is an error or defect in the payment such that the entry does not conform to the terms of the authorization. (i.e., “an incorrect amount,” “payment was debited earlier than authorized” )
The transaction can be resubmitted by the originator with the corrected entry within 60 days. No new authorization is needed from the customer. |
R12 | Account at Other Branch |
Financial institution receives entry destined for an account at a branch that has been sold to another financial institution. |
R13 | RDFI not qualified to participate |
Financial institution is not qualified to participate in ACH or the routing number is incorrect. |
R14 | Death of Representative Payee |
Account holder is deceased (used in the event of a representative payee, guardian, or trustee). |
R15 | Death of Beneficiary or Account Holder |
(1) The beneficiary is the person entitled to the benefits and is deceased. The beneficiary may or may not be the account holder; (2) the account holder (acting in a non-representative payee capacity) is an owner of the account and is deceased. |
R16 | Account Frozen |
Funds unavailable due to specific action by the RDFI or by legal action. |
R17 | File Record Edit Criteria
|
Fields not edited by the ACH operator are edited by the RDFI. Fields causing processing error must be identified in the addenda record of return. |
R18 | Improper Effective Entry Date |
The date entered in the ACH transaction record is invalid and the transaction cannot be processed. The effective entry date for a debit entry is more than one banking day after the processing date. |
R19 | Amount Field Error |
The payment was entered for an amount of $0, or a paper-check conversion (ARC or BOC) was entered for over $25,000. |
R20 | Non-Transaction Account |
ACH entry is destined for a non-transaction account (i.e., an account against which transactions are prohibited or limited). |
R21 | Invalid Company ID |
The identification number used in the company identification field is not valid. |
R22 | Invalid Individual ID Number |
In CIE and MTE entries, the individual ID number is used by the receiver to identify the account. The receiver has indicated to the RDFI that the number with which the originator was identified is not correct. |
R23 | Credit Entry Refused by Receiver |
Receiver refuses credit entry because of one of the following conditions:
|
R24 | Duplicate Entry |
RDFI has received what appears to be a duplicate entry (i.e., trace number, date, dollar amount and/or other data matches another transaction). |
R25 | Addenda Error |
Improper formatting of the addenda record information. |
R26 | Mandatory Field Error |
For a TEL or WEB ACH transaction, the name of the account holder was not provided. For a CCD transaction, the name of the company was not provided. |
R27 | Trace Number Error |
Original entry trace number is not valid for return entry or addenda trace numbers do not correspond with entry detail record. |
R28 | Routing Number Check Digit Error |
The bank routing number is invalid. |
R29 | Corporate Entry Unauthorized |
RDFI has been notified by receiver (nonconsumer) that entry was not authorized. |
R30 | RDFI Not Participant in Program |
The customer’s bank does not participate in the ACH network. |
R31 | ODFI Permits Late Return |
RDFI has been notified by ODFI that ODFI agrees to accept a return entry beyond normal return deadline. |
R32 | RDFI Non-Settlement |
The RDFI is not able to settle the entry (customer’s bank rejected the transaction). |
R33 | Return of XCK Entry |
RDFI, at its discretion, returns an XCK entry. This return reason code may only be used to return XCK entries. An XCK entry may be returned up to 60 days after its settlement date. |
R34 | Limited Participation DFI |
The RDFI's participation has been limited by a federal or state supervisor. |
R35 | Return of Improper Debit Entry |
ACH charge entries are not permitted on loan accounts. |
R36 | Return of Improper Credit Entry |
ACH refund entries (with the exception of reversals) are not permitted for use with the WEB code. |
R37 | Source Document Presented for Payment |
The source document to which an ARC, BOC, or POP entry relates has been presented for payment. |
R38 | Stop Payment on Source Document |
Stop payment has been placed on a check used for an ARC entry. |
R39 | Improper Source Document |
The RDFI determines that the source document used for an ARC, BOC or POP entry to its receiver’s account is improper pursuant to source documents subsections. |
R40 | Return of ENR Entry by Federal Government Agency |
Federal government agency received an ENR believed to be fraudulent and then returned the ENR to the DFI. |
R41 | Invalid Transaction Code (ENR) |
Transaction code value is invalid. |
R42 | Routing Number/Check Digit Error (ENR) |
Routing number value is invalid. |
R43 | Invalid DFI Account Number (ENR) |
Bank account number value is invalid. |
R44 | Invalid Individual ID Number (ENR) |
Merchant ID value is invalid. |
R45 | Invalid Individual Name (ENR) |
Individual name value is invalid. |
R46 | Invalid Representative Payee Indicator (ENR) |
Representative payee indicator value is invalid. |
R47 | Duplicate Enrollment (ENR) |
The same enrollment flow was initiated more than once. |
R50 | State Law Affecting RCK Acceptance |
RDFI is in one of the states that have not accepted the гniform сommercial сode and hasn't revised its consumer agreements to allow for electronic presentment, or the RDFI is in a state that requires all canceled checks to be returned in the consumer statement. |
R51 | Item is Ineligible; Notice not Provided; Signature Not Genuine; Item Altered; Amount of Entry not Accurately Obtained |
An RCK entry may be considered to be ineligible; the originator did not provide notice; all signatures on the item to which the RCK entry relates are not authentic or authorized, or the item to which the RCK entry relates has been altered; the amount of the RCK entry was not accurately obtained from the item. |
R52 | Stop Payment on Item |
RDFI determines that a stop payment has been placed on the item to which the RCK entry relates. RDFI has 60 days following settlement to return. |
R53 | Item and ACH Entry Presented for Payment |
In addition to an RCK entry, the item to which the RCK entry relates has also been presented for payment. The Receiver may request immediate credit from the RDFI for an RCK entry for the reason described above. The request must be made in writing within 15 days after the RDFI sends or makes available to the Receiver information relating to that debit entry. The Receiver must also provide the RDFI with a written statement under penalty of perjury, that both the RCK entry and the item to which it relates were presented for payment. |
R61 | Misrouted Return |
Return entry was sent by RDFI to an incorrect ODFI routing number. |
R62 | Incorrect Trace Number |
Trace number found in positions 07-21 in the addenda record of the return is different from the trace number of the original entry. |
R63 | Incorrect Dollar Amount |
Dollar amount in the entry detail record of the return is different from the dollar amount of the original entry. |
R64 | Incorrect Individual ID |
Individual ID number reflected in the entry detail record of the return is different from the individual ID number used in the original entry. |
R65 | Incorrect Transaction Code |
Transaction code in the entry detail record of the return is not the return equivalent of the transaction code in the original entry. All entries must be returned as received: i.e., credit as credit, debit as debit, demand as demand, savings as savings. |
R66 | Incorrect Company ID |
Company ID number used in the company/batch header record of the return is different from the ID number used in the original entry. |
R67 | Duplicate Return |
ODFI has received more than one return entry for the same original entry. |
R68 | Untimely Return |
Return entry did not meet the return deadline. |
R69 | Multiple Errors |
Two or more fields are incorrect (i.e. original entry trace number, amount, individual ID number, company ID and/or transaction code). |
R70 | Permissible Return Not Accepted |
The ODFI has received a return entry identified by the RDFI as being returned with the permission of, or at the request of, the ODFI, but the ODFI has not agreed to accept the entry or has not requested the return of the entry. |
R71 | Misrouted Dishonored Return |
ODFI misrouted the dishonored return entry to the wrong RDFI using an incorrect routing number. |
R72 | Untimely Dishonored Return |
ODFI did not submit the dishonored return entry within the 5 day deadline. |
R73 | Timely Original Return |
RDFI certifies that the original return entry was submitted within the applicable deadline. |
R74 | Corrected Return |
RDFI is correcting a previous return entry that was dishonored using return code R69 because it contained incomplete or incorrect information. |
R75 | Original Return Not a Duplicate |
The original return entry was not a duplicate of an entry previously returned by the ODFI. This code may be used by the RDFI to contest an entry dishonored by the ODFI using return code R67 (Duplicate Return). |
R76 | No Errors Found |
The original return entry did not contain the errors indicated by the ODFI in the dishonored return entry bearing return code R69 (Field Errors). |
R80 | Cross Border Coding Error |
The IAT entry is being returned due to one or more of the following conditions:
|
R81 | Non-Participant in Cross Border Program |
The IAT entry is being returned because the gateway does not have an agreement with either the ODFI or the gateway’s customer to transmit IAT entries. |
R82 | Invalid Foreign Receiving DFI Identification |
The reference used to identify the foreign receiving DFI of an outbound IAT entry is invalid. |
R83 | Foreign Receiving DFI Unable to Settle |
The IAT entry is being returned due to settlement problems in the foreign payment system. |
R84 | Entry Not Processed by Gateway |
For outbound IAT entries, the entry has not been processed and is being returned at the gateway’s discretion because either:
|
R95 | Merchant profile configuration issue |
Specified merchant profile was configured incorrectly. |
R96 | Incorrect merchant setup |
Specified merchant is not set up correctly for the submitted transaction. |
R97 | Unmapped Returns |
Specified processor's response code is not recognized by the system. The respective request of a received code clarification needs to be addressed to the processor. |
R98 | Non Participating Bank |
ACH has been returned by non-participating bank. |
R99 | Transaction rejected by processor |
Submitted transaction has been rejected by the processor. |
X01 | Processing Cancelled by User |
Transaction processing has been cancelled by a customer. |
X05 | Account Verification Failed |
Account Verification has been rejected by the processor. |
Code | User Message | Developer Message/Description |
---|---|---|
900 | Account information incorrectly entered |
Account information has been entered incorrectly. |
901 | Insufficient Funds |
Available balance is not sufficient to cover the dollar amount of the debit entry. |
902 | Account not Found |
The account could not be found and is closed, or that's an older style cheque that doesn't meet the requirements of the Canadian Payments Association. |
903 | Payment Stopped/Recalled |
Receiver of a recurring debit transaction has stopped payment on a specific ACH debit. RDFI should verify the receiver's intent when a request for stop payment is made to insure this is not intended to be a revocation of authorization. |
904 | Post/Stale Dated |
|
905 | Account Closed |
Previously active account has been closed by a customer or customer's bank. |
907 | No Debit Allowed |
The receiving financial institution does not allow electronic debit through this type of account. |
908 | Funds Not Cleared |
The payor/payee has deposited a cheque to their account that has not cleared. The payee did not have enough clear funds in the account to cover the debit amount. |
909 | Currency/Account Mismatch |
The currency of the transaction does not match the currency of the account. |
910 | Payor/Payee Deceased |
Account holder is deceased (used in the event of a representative payee, guardian, or trustee). |
911 | Account Frozen |
Funds unavailable due to specific action by the RDFI or by legal action. |
912 | Invalid/Incorrect Account No |
The account number is not valid. The transaction may have failed the digit validation or may contain an incorrect number of digits. |
914 | Incorrect Payor/Payee Name |
The payor/payee name on the transaction does not match the account holder’s name. |
915 | No Agreement Existed - Business/Personal Refused |
The payor has requested the debit to be returned as they have not signed a PAD agreement authorizing the debit. |
916 | Not in accordance with Agreement - Personal |
The payor has requested the debit to be returned as the debit has not been issued in accordance with the PAD agreement the customer signed. |
917 | Agreement Revoked - Personal |
The payor has requested the debit to be returned as they have cancelled the PAD agreement authorizing the debit. |
918 | No Confirmation/Pre-Notification - Personal |
The payor has requested the debit to be returned as they have did not receive pre-notification of a change to the PAD date or amount, or they did not receive written confirmation of a PAD Agreement executed by electronic means. |
919 | Not in accordance with Agreement - Business |
The payor has requested the debit to be returned as the debit has not been issued in accordance with the PAD agreement the customer signed. |
920 | Agreement Revoked - Business |
The payor has requested the debit to be returned as they have cancelled the PAD agreement authorizing the debit. |
921 | No Pre-Notification - Business |
The payor has requested the debit to be returned as they have did not receive pre-notification of a change to the PAD date or amount, or they did not receive written confirmation of a PAD Agreement executed by electronic means. |
922 | Customer Initiated Return - Credit Only |
The payee has requested the credit to be returned. |
990 | Institution in Default |
|
996 | Chargeback |
Chargeback has been received. |
998 | Unmapped Returns. |
|
999 | Transaction rejected by processor. |
Code | User Message | Developer Message/Description |
---|---|---|
A01 | Approved |
The application has been approved. |
A02 | Approved. See warnings. |
The application has been approved with reservations from the processor. |
A11 | Pending |
The application is saved on the gateway side and pending submission to the processor. |
A12 | In Review |
The application undergoes additional manual review on the processor side. |
D01 | Declined |
The application has been declined. |
D02 | Needs Correction |
The application contains merchant details that should be changed and resubmitted to the processor. |
D03 | Failed |
The application submission failed due to a validation or timeout error on the gateway side. |
D04 | Processor Error |
Multiple issues occurred within the application submission process. |
X01 | Rejected |
The application has been manually rejected. |
Code | User Message | Developer Message/Description |
---|---|---|
A01 | Approved: XXXXXX (approval code) |
Transaction has been approved. |
A02 | Credit Posted |
Credit has been posted on a cardholder’s account. |
A03 | Void Posted (Auth Reversed) |
Void has been posted on a cardholder’s account (with authorization reversal). |
A04 | No Update |
No updates have been made as a result of account updater operation. |
A05 | Partially Approved |
Transaction has been partially approved as a result of split payment. |
A06 | Void Posted (Auth Not Reversed) |
Void has been posted on a cardholder’s account (without authorization reversal). |
A07 | Partial Void Posted |
Partial void has been posted on a cardholder’s account. |
A08 | Partial Refund Posted |
Partial refund has been posted on a cardholder’s account. |
A09 | Incremental Auth Posted |
Increment has been posted on a cardholder’s account. |
A10 | Request Accepted |
Request has been accepted. |
A11 | Approval (Reversal failed) |
1) Initial transaction was approved by a processor and a subsequent void was rejected (void failed).
2) User set partial authorization logic as disabled while submitting a transaction, a processor sent partial auth as a transaction response and a subsequent void was rejected. For both cases, make sure to submit refund API request for the transaction that has received A11 response code. |
A13 | The report was added to the processing queue. |
The report was added to the processing queue. |
A21T | Offline Approval (Sale Posted) |
Sale transaction has been approved offline. |
A22T | Offline Approval (Credit Posted) |
Credit card transaction has been approved offline. |
D01 | Denied by customer's bank |
Transaction has been denied by cardholder's bank. |
D02 | Invalid Expiration Date |
Cardholder has entered invalid or malformatted expiration date. |
D03 | Insufficient Funds |
Specified credit card does not have sufficient funds. |
D04 | Hold - Pick up card |
The cardholder’s bank has declined the transaction and requested cardholder’s credit card to be retained. |
D05 | Invalid card number |
Specified credit card number is invalid or does not exist. |
D06 | Account not found. |
Specified credit card number is associated with account that does not exist. |
D07 | Incorrect PIN or maximum number of attempts reached |
Incorrect PIN/Incorrect PIN has been entered the maximum number of times. |
D08 | CSC is invalid |
CSC value is invalid. |
D09 | Duplicate Transaction |
The cardholder’s bank has declined the transaction as this transaction appears to be a duplicate transmission. |
D10 | Card reported lost/stolen |
The cardholder’s bank has declined the transaction and requested the cardholder’s credit card to be retained because the card was reported lost or stolen. |
D11 | Card reported stolen |
The cardholder’s bank has declined the transaction and requested the cardholder’s credit card to be retained because the card was reported stolen. |
D12 | Service not allowed |
Cardholder's credit card or merchant processing account is not configured for the specified type of transaction. |
D13 | Stop Recurring |
Cardholder requested stop of specific recurring payment. |
D15 | Maximum transaction limit is exceeded |
Maximum transaction limit is exceeded at the moment. Try processing your transaction tomorrow. |
D16 | Card is Expired |
A transaction was processed on an expired card. |
D17 | Retry/Re-enter transaction later
|
An unknown error occurred during the authorization process. Transaction needs to be re-entered. Be sure to analyze provider response message for additional details on when to reattempt. |
D18 | Bad Amount |
Specified amount value is invalid. Amount must be a positive number. |
D19 | Unmapped decline |
Specified processor's response code is not recognized by the system. The respective request of a received code clarification needs to be addressed to the processor. |
D21 | Pin Try Exceeded |
Cardholder has entered the incorrect PIN more than three times. |
D22 | Refund was not processed/received |
Refund was not processed successfully or has not been received by the cardholder. |
D25 | Refund limit is reached for the day |
Specified merchant has reached the refund limit for the day. |
D26 | Settlement Failed |
Submitted transaction cannot be settled. Re-check entered account information and try again. |
D27 | Transaction Error |
Submitted transaction has failed. |
D28 | Cashback limit exceeded/Cashback unavailable |
Specified amount exceeds cashback limit or cashback is not available. |
D29 | Card is restricted |
Specified credit card has some restrictions. |
D30 | Call for Authorization |
To proceed with the transaction, call for authorization is needed to confirm the validity of the card. |
D31 | Declined due to fraud rules |
Specified credit card appears to be fraudulent. |
D32 | Declined due to fraud engine decision |
Transaction has been declined because of fraud detected by a fraud engine. |
D33 | Incorrect merchant setup |
Specified merchant is not set up correctly for the submitted transaction. |
D34 | Merchant profile configuration issue |
Specified merchant profile was configured incorrectly. |
D35 | Card chip decline |
Transaction has been declined by the chip (for EMV cards only). |
D36 | Account Closed |
Specified payment card account is closed. |
D37 | Account is inactive |
Specified payment card account is inactive. |
D38 | New Card available |
New card details need to be requested. |
D40 | AVS Verification Failed |
Address information submitted for tokenization transaction has not passed AVS verification successfully. |
D41 | Processing Error |
A connection error occurred after the transaction has been submitted. |
D42 | Data encryption/decryption error |
One or more fields specified in the transaction cannot be encrypted or decrypted. |
D43 | Account blocked/frozen/inactive |
Specified account has been either blocked, frozen or deactivated. |
D44 | MAC key synchronization error or MAC value is incorrect |
MAC key used in the transaction is either missing or invalid. |
D45 | Maximum batch amount limit is exceeded |
Maximum batch amount limit is exceeded at the moment. Try processing your transaction tomorrow. |
D46 | Additional verification required. Use chip. |
Contactless transaction can be processed without additional PIN verification. |
D47 | Additional 3DSecure verification required. |
This card is enrolled in 3DSecure program and 3DSecure verification has to be completed to process the transaction. |
D48 | Additional PIN verification required. |
Contactless transaction cannot be processed without additional PIN verification. Cardholder has to insert chip and provide PIN. |
D49 | Declined due to fraud suspicion. |
Transaction has been declined because of suspected fraud. |
D50 | Authorization limit is reached for the day (VM) |
Specified merchant has reached the authorization limit for the day. |
E02 | Processing Network Unavailable |
Processing network is temporarily unavailable. |
E03 | Transaction data integrity validation error |
Batch transaction data is invalid. |
E04 | Refund limit is reached for the day |
Specified merchant has reached the refund limit allowed per day on the account. |
E06 | Card is blacklisted |
Payment card is blacklisted. |
E07 | Tokenization not supported |
Tokenization is not supported by a processor. |
E08 | Declined by processor |
Direct debit transaction has been declined by a processor. |
E10 | 3D Secure Verification Failed |
3D Secure verification has failed. |
E11 | Invalid connection path |
The node address, on which terminal was registered, was not found while attempting to send a message to the terminal. |
E12 | Connection timeout |
Timeout occurs when the cloud doesn't receive a response from the terminal within 5 minutes while processing the transaction. |
E20 | Terminal is busy: transaction processing in progress |
The terminal is busy processing another transaction. Try processing your transaction later. |
E22 | 1) Terminal is currently unreachable (disconnected).
2) Terminal is currently unreachable (interrupted). 3) Terminal is currently unreachable (reregistered). |
1) The terminal was disconnected when the cloud was attempting to send a message to the terminal.
2)The channel between the terminal and cloud is inactive during a time period specified as one-minute timeout due to a bad connection. 3)The terminal disconnected and reregistered while processing the transaction (occurs when the terminal submits repeated registration request without interrupting the connection with cloud established before):
|
E24 | Referenced Terminal is not found within Cloud or not accessible to the current user |
The terminal is not found in the system due to one of the following reasons: the terminal is not registered (is not turned on); the node address, on which the terminal was registered, is not found; the submitted terminalCode is incorrect, or the current user doesn't have access to the terminal. |
E31 | Declined due to pre-processing rules |
Transaction has been declined due to the pre-processing rules |
X01 | Processing Cancelled by User |
Transaction processing has been cancelled by a cardholder. |
X02 | Pending processing |
Batch transaction is still processed on a processor's side. |
X03 | 3D Secure Verification Required |
3D Secure verification is required. |
X04 | Processing cancelled: the request has expired. |
Transaction processing has been cancelled due to a user being inactive for a time period specified as a timeout (default: 15 minutes). |
Z01 | Reversal received |
Reversal has been received. |
Z02 | Chargeback received |
Chargeback has been received. |
Code | User Message | Developer Message/Description |
---|---|---|
DAXDU | Discover Data Usage Charge |
Discover Data Usage Charge |
DAXXX | Discover Assessment |
Discover Assessment |
MACXX | MasterCard Network Access and Brand Usage - Refund |
MasterCard Network Access and Brand Usage - Refund |
MASXX | MasterCard Network Access and Brand Usage - Authorization |
MasterCard Network Access and Brand Usage - Authorization |
MAXIA | MasterCard Acquirer Program Support Fee |
MasterCard Acquirer Program Support Fee |
MAXIR | MasterCard Cross Border Assessment |
MasterCard Cross Border Assessment |
MAXMA | MasterCard Processing Integrity Fee - No Deposit |
MasterCard Processing Integrity Fee - No Deposit |
MAXNP | MasterCard Authorization AVS Card Not Present |
MasterCard Authorization AVS Card Not Present |
MAXXH | MasterCard High Ticket Assessment |
MasterCard High Ticket Assessment |
MAXXX | MasterCard Assessment |
MasterCard Assessment |
PACLX | Processor American Express Credit |
Processor American Express Refund-Conveyed |
PASLX | Processor American Express Sale |
Processor American Express Deposit-Conveyed |
PBCLX | Processor ACH/eCheck Credit |
Processor eCheck Refund |
PBRLX | Processor ACH/eCheck Return |
Processor eCheck Return |
PBSLX | Processor ACH/eCheck Sale |
Processor eCheck Deposit |
PDCLX | Processor Discover Card Credit |
Processor Discover Card Refund-Settled |
PDSLX | Processor Discover Card Sale |
Processor Discover Card Deposit-Settled |
PMCLX | Processor MasterCard Credit |
Processor MasterCard Refund-Settled |
PMRL1 | Processor MasterCard 1st Chargeback |
Processor MasterCard 1st Chargeback |
PMSLX | Processor MasterCard Sale |
Processor MasterCard Deposit-Settled |
PVCLX | Processor Visa Credit |
Processor Visa Refund-Settled |
PVRL1 | Processor Visa 1st Chargeback |
Processor Visa 1st Chargeback |
PVRLA | Processor Visa Pre-Arbitration/Arbitration Chargeback |
Processor Visa Pre-Arbitration/Arbitration Chargeback |
PVSLX | Processor Visa Sale |
Processor Visa Deposit-Settled |
VAXIA | Visa International Acquirer Fee |
Visa International Acquirer Fee |
VAXIR | Visa International Service Assessment |
Visa International Service Assessment |
VAXMA | Visa Misuse of Authorization - Late/No Deposit |
Visa Misuse of Authorization - Late/No Deposit |
VAXXC | Visa Authorization Processing Fee CREDIT |
Visa Authorization Processing Fee CREDIT |
VAXXD | Visa Authorization Processing Fee DEBIT |
Visa Authorization Processing Fee DEBIT |
VAXXX | Visa Assessment |
Visa Assessment |
Code | User Message | Developer Message/Description |
---|---|---|
SC | Subscription Created |
Subscription has been created successfully. |
SD | Subscription Duplicated |
Subscription has been duplicated. |
SF | Subscription Failed |
Subscription has failed. |
SR | Subscription Returned |
Subscription has been returned. |
SU | Subscription Updated |
Subscription has been updated successfully. |
Code | User Message | Developer Message/Description |
---|---|---|
P01 | Invalid Card Number / Invalid Account Number |
Specified accountNumber value is either invalid or malformatted. If a payment card has been used, then Invalid Card Number message is shown, if a bank account - Invalid Account Number. |
P02 | Invalid Expiration Date / Invalid Routing Number
|
Specified accountAccessory value is either invalid or malformatted. If a payment card has been used, then Invalid Expiration Date message is shown, if a bank account - Invalid Routing Number. |
P03 | Incorrect account setup |
Configured tokenization credentials are either invalid or malformatted. |
P04 | Token not found |
Specified token is either invalid or not found within the system. |
P19 | Unmapped response code |
Response code returned by the underlying processor has no mapping within the system. |
P20 | Encryption certificate validation error |
Either Intermediate or P2PE certificate is invalid. |