Merchant On-boarding Process

To simplify setup of new merchants, CSI Pay defines an on-boarding process during which a new merchant can be created and configured using a series of API calls.

The on-boarding process involves 3 major phases:

1) Merchant Creation - merchant record is created and all necessary sub-records are populated with required values (including information about the principal owner of the merchant's business)
2) Background Verification - data check and background check are ran on the data supplied in phase 1
3) Account Provisioning - new merchant IDs are provision and processing profiles are configured for an approved merchant (phase 2 must have a successful outcome)

Please see additional info about each process below. You will also find minimum required set of fields for each phase, as well as fields, which can be modified when an action associated with a phase is executed again.


Merchant Creation

Merchant creation is the initial phase in the merchant on-boarding process. In order to setup a new merchant for processing, a merchant record needs to be created. This is followed by background verification process, and concludes with provisioning process.

The only field necessary to setup a new merchant is merchant's name, however, it is recommended to populate as much information as possible/available.

Fields:

Name Required Fields
 [version]/merchants/[merchant-code]  view
name

Actions:


URL Method Action
 [version]/merchants/[merchant-code]  view
[version]/merchants/[merchant-code] POST ~modify view

Background Verification

Verification is the process of running background check on a legal entity and its principal owner for the purpose of merchant account underwriting.

The process deals with four sets of fields:

  • Initial (ISP) - fields required when initial verification request is sent for a Individual Sole Proprietorship
  • Initial (non-ISP) - fields required when initial verification request is sent for any type of legal entity other than Individual Sole Proprietorship
  • Update (ISP) - fields that can be updated when subsequent verification requests are made (if initial was not successful) for Individual Sole Proprietorship
  • Update (ISP) - fields that can be updated when subsequent verification requests are made (if initial was not successful) for any type of legal entity other than Individual Sole Proprietorship

Please note that for Individual Sole Proprietorship the Social Secure Number of the principal owner must be supplied as socialSecurity field (in primary-business-owner) and NOT assigned to any of the Tax ID fields (in business-info).

In addition to required fields for the Initial request, it is highly recommended to include contact phones for principals and businesses, as well as businessName (in business-info) if DBA is used.

Fields:

Name Initial (ISP) Initial (non-ISP) Update (ISP) Update (non-ISP)
 [version]/merchants/[merchant-code]/business-info  view
legalName
federalTaxId
ownershipStructureType
estimatedTransactionVolume
estimationPeriodType
 [version]/merchants/[merchant-code]/contact-info  view
street1
street2
city
state
zipCode
phone
countryCode
 [version]/merchants/[merchant-code]/business-info/primary-owner  view
firstName
lastName
socialSecurity
street1
city
state
zipCode
countryCode

Actions:


URL Method Action
 [version]/merchants/[merchant-code]  view
[version]/merchants/[merchant-code] GET ~verify view

Account Provisioning

Provisioning is the process of obtaining a MID on a legal entity that successfully went through an underwriting process.

The process deals with two sets of fields:

Initial - fields required when initial provisioning request is sent
Update - fields that can be updated when subsequent provisioning requests are made (if initial was not successful)

Fields:

Name Initial Update
 [version]/merchants/[merchant-code]/business-info  view
webSite
businessName
 [version]/merchants/[merchant-code]/contact-info  view
contactName
street1
street2
city
state
zipCode
phone
email
 [version]/merchants/[merchant-code]/deposit-info  view
routingNumber
accountNumber

Actions:


URL Method Action
 [version]/merchants/[merchant-code]/profiles/ach/vantiv-lowell  view
[version]/merchants/[merchant-code]/profiles/ach/vantiv-lowell GET ~provision view
 [version]/merchants/[merchant-code]/profiles/cards-batch/vantiv-lowell  view
[version]/merchants/[merchant-code]/profiles/cards-batch/vantiv-lowell GET ~provision view
 [version]/merchants/[merchant-code]/profiles/cards-realtime/vantiv-lowell  view
[version]/merchants/[merchant-code]/profiles/cards-realtime/vantiv-lowell GET ~provision view