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How to access customer’s self-service portal
Version:
V3.2.7551
Added on:
11/11/14
Difficulty:
Time:
15 min
Category:
Quick Guides
Prerequisite Tutorials
Name
Added On
Difficulty
Time Required
Description
Creating a customer
08/29/14
30 mins
You will learn how to create a customer.
How to access customer’s self-service portal
Are you ready?
In this tutorial we are going to learn how to access customer’s self-service portal.
We will proceed as follows:
Log in to the application;
Locate the customer created in
Creating a customer
tutorial;
locate customer's self-service portal access button on the user interface of the gateway;
Log in to the customer's self-service portal.
Log in to the system using your Username and Password and switch to the Console Perspective.
Note: To learn how to log in and select perspectives, use the prerequisite tutorial
Logging in and navigating the application
.
Select appropriate
Merchant
or
Merchant Account
in the top left section of the screen.
Click
Customers
button in the top section of the screen.
Choose
List
menu item from the list.
Locate
Search
groupbox
Enter
John
into the
First Name
textbox
screenshot
Enter
Smith
into the
Last Name
textbox
Click
Find
button
Locate
Customer Account List
groupbox
Click
Membership Portal
button
screenshot
Membership portal page should now be visible on your screen.
screenshot
Congratulations, you are done!
You have learned how to access customer’s self-service portal. Now you can do this by yourself.
Tags
Customer
Console perspective
Recurring billing
View all available tutorials
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