CSI Pay Documentation

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Error Codes

Overview
Configuration Error Codes
Connectivity Error Codes
Formatting Error Codes
Login Error Codes
Security Error Codes

System Error Codes
Unsupported Error Codes
Validation Error Codes
Warnings

In cases when a system error occurs, the gateway returns an exception.

As a transaction, for which an exception is received, does not go through the gateway's validation, it's not submitted to a processor either. For this reason, such transactions can be stored neither within the database nor in the list of transactions.

Every exception consists of the following elements:

1. failureCode is a unique identifier for exceptions, composed of two elements:

- a letter indicating a category of a code;
- a unique number (digit) indicating an error code.

Below, you can find a list of letters that determine an error categories:

Error categories	Description
E (Connectivity Error)	occurs, when there is no connection with a server due to network connectivity issues. *For example*, the connection might time out due to a failure in the internet connection.
L (Login/Security Error)	occurs when a login attempt is unsuccessful or a user misses one or more privileges to be able to use API;
F (Formatting Error)	occurs when data provided by a submitter does not adhere to the formatting requirements. *For example*, a submitted value for phone field contains letters or a submitted value for amount field is negative;
V (Data Verification Error)	occurs when data provided by a submitter is well-formatted, but one or more values are not valid from the business context. *For example*, referenced merchant account does not exist or a specified transaction industry type has not been found within a list of the allowed values;
O (Configuration Error)	occurs when data provided by a submitter is well-formatted and valid, but specific settings required for a transaction to be processed are not configured correctly. *For example*, there are no pricing templates configured within specified portfolio while a merchant that is being created cannot be onboarded without these settings;
U (Unsupported Action Error)	occurs when data has been validated successfully and all required settings are configured, but specified operation/feature is not supported either by the gateway or a processor. *For example*, operation is not supported by an underlying processor or cashback is not supported for sale-info or credit-info operations;
S (System Error)	an internal system error occurred. Gateway support should be reached out;
Q (Security Error)	occurs when there is a possibility of a security breach or missed encoding;
W (Warning)	no error occurs. However, transaction processing did not go smoothly, and a warning has been received. To review the warning related to the transaction, see the system error log or a system audit notification is received by the gateway.

2. failureMessage consists of the details of an exception that specify the reason why the transaction cannot be processed.

Below, you can find the structure of the failure message:

Message	Description
User message	a message describing what caused the error, for example, zipCode is not well-formatted.
Developer message	a message containing a list of dynamic parameters included in the user message. Using these parameters, you can override user messages with your own custom error messages. See Processing Management Guide for more information.
Hint	a number, which refers to the additional information about an error, for example, Hint:1. If a hint is returned as a part of the failure message, you should refer to the description of the corresponding error in the section below.

If needed, the structure of error messages can be modified at the service user level via the Response Msg Display Policy setting by removing or adding any of the options described above.

These exceptions are currently used within the gateway. In the previous versions of the application, as well as in the older logic, deprecated exceptions can still be present. For more information see Deprecated Codes.

Configuration Error Codes

Code	User Message	Developer Message	Description
O21	ConfigurationName is not configured for the referenced ReferenceName.	object: ConfigurationName, reference: ReferenceName	A particular configuration, required to complete the action, is not set up within the gateway for the referenced entity. If you have access to the indicated configuration, you can set it up, otherwise, reach out to the gateway support to have these settings configured. For example, you are attempting to process a real-time transaction, however, a processor for the merchant you using is not configured.
O22	The selected action is not allowed by ReferenceName settings.	reference: ReferenceName	A particular action cannot be completed because associated referenced entity is configured to not allow the action. If you have access to the settings of the indicated reference entity, you can modify them to be able to complete the action, otherwise, reach out to the gateway support to have these settings modified. For example, you are attempting to send an email to the customer which settings do not allow email sending. Hint 1: A provider profile uses host capture, which is incompatible with manual settlement type. Change the settlement type within the merchant processing settings or select a provider that uses terminal capture instead. Hint 2: An error occurred during the tokenization process. Please verify unibroker tokenization settings.
O24	SettingName is not configured for the referenced ReferenceName.	object: SettingName, reference: ReferenceName	A particular setting, necessary to complete the action, is not set up within the gateway for the referenced entity. If you have access to the indicated setting, you can set it up, otherwise, reach out to the gateway support to have these settings configured. For example, you are attempting to reset your password, however, an email in your user profile is not set.
O25	ResourceName is missing or corrupt.	object: ResourceName	The referenced resource does not exist or corrupt within the system. Please contact support for further investigation. For example, a batch response file is sent from a processor to the gateway, but the corresponding request file cannot be found within the system.
O26	ServiceName problem: ConfigurationName is missing or corrupt.	object: ServiceName, ConfigurationName	Issue with a service due to configuration error(s). Please, contact support to verify service configuration settings. For example, a service is missing encryption or authentication keys in a keystore.

Connectivity Error Codes

Code	User Message	Developer Message	Description
E20	Terminal is busy: transaction processing in progress.		Transaction can not be processed because the terminal is busy. Make sure that the previous transaction has been already completed before executing a new one.
E21	Host unavailable.		Unable to establish secure connection, or a connection attempt timed out. Verify connectivity to a host and try again.
E25	Invalid response from ServiceName.	object: ServiceName	Invalid response from a host. Verify parameters of your request and try again. If the error persists, please contact support.

Formatting Error Codes

Code	User Message	Developer Message	Description
F21	FieldName is missing.	field: FieldName	Value of the field, which is required, was not supplied. Make sure that you are supplying the value for the indicated field. Hint 1: One of the conditionally required values was/was not supplied. Verify the usage for field values you are supplying and try again. Hint 2: At least one of the field sections must be filled out. Make sure that you have supplied the required field values and try again.
F22	FieldName is not well-formatted.	field: FieldName, value: FieldValue	Value of the field, which requires specific formatting, does not adhere to the formatting requirements. Verify what are the formatting requirements for this field and make sure you follow them. Hint 1: Password must be different from the current or previous three passwords, as well as must contain at least one digit, one lowercase and one uppercase character.
F26	FieldName length must be RelationName LengthNumber characters.	field: FieldName, relation: RelationName, limit: LengthNumber, value: FieldValue	Value of the field, which is required to have a particular length, does not correspond to the requirements. Verify what is the required length range and make sure that the value you are supplying falls into this range.
F27	FieldName must be RelationName RangeNumber.	field: FieldName, relation: RelationName, limit: RangeNumber, value: FieldValue	Value of the field, which is required to be in a particular range, does not correspond to the requirements. Verify what is the required value range and make sure that the value you are supplying falls into this range. Hint 1: For sole proprietorship, stake percentage of the officer must equal 100%. For all private ownership structure types (except government agency and tax-exempt organization) stake percentage of the officer must be greater than 0%.
F28	FieldName must contain at most SubrecordNumber subrecords. Invalid value: FieldValue.	field: FieldName, limit: SubrecordNumber, value: FieldValue	Value of the field, which has a List type, exceeds an allowable number of subrecords. Verify what is the maximum number of subrecords and make sure that the value you are supplying does not exceed this number.
F29	The total of FieldName fields of ReferenceName records must be within a range from RangeFrom to RangeTo.	field: FieldName, reference: ReferenceName, from: RangeFrom, to: RangeTo, value: FieldValue	Values of the fields, the total of which is required to be in a specific range, is out of range. Verify what is the required value range and make sure that the values you are supplying fall into this range.
F30	File Attribute is invalid.	File Attribute	One of the supplied file attributes, while being properly formatted, is actually invalid. Make sure that the file name, content, extension and other file attributes you are supplying comply with the requirements and verification procedures applied. Hint 1: The file must be uploaded in one of the following formats: '.zip', '.csv', '.txt', '.pgp'.
F31	Transaction FieldName exceeds LimitName limit.	field: FieldName, limit: LimitName	The value of the transaction field exceeds the specified limit. Each transaction field has a defined limit, and the provided value surpasses this limit. Ensure that the transaction amount you are supplying is within the allowable limit for contact or contactless payment methods. Verify the maximum allowable value and make the necessary adjustments to comply with this limit.

Code	User Message	Developer Message	Description
L01	Username or password is invalid.		Username or/and password you supplied is invalid. Make sure that the value you are supplying is correct. Hint 1: Indicated user can log in to the application using a temporary password only. Generate a temporary password via authentication API call and try again. Hint 2: A terminal has sent malformatted credentials. Verify what are the requirements for username and/or password for the selected terminal mode and make sure you follow them.
L02	Only one authentication session per human user is allowed.		You have already been logged in with these credentials within another user session (another machine or browser is currently in use). Verify that authentication session is expired (15 minutes), and try to log in again.
L03	Referenced account is locked due to LockReason. Contact support.	object: LockReason	Your account has been locked due to an extended period of inactivity or password expiration. Please contact support.
L04	Processing of raw account data is not allowed through the specified endpoint for current user.		The submitted request contains sensitive data and cannot be processed through the specified endpoint by the current user. Make sure that a corresponding setting is enabled for the user.
L05	Current user is missing PrivilegeName privilege.	object: PrivilegeName	A particular action cannot be completed because the service user does not have a respective privilege. Make sure that a corresponding privilege is enabled for the user.
L06	Current user is missing PermissionName permission.	object: PermissionName	A particular action cannot be completed because the human or system user does not have a respective permission. Verify a list of available permissions and make sure that the action you are attempting to perform is allowed.
L07	User session expired due to inactivity or session timeout limit.		User session or temporary password has expired. Make sure the values you are supplying as credentials are valid and try to log in to the application again.
L08	[AuthenticationName] is invalid.		Password or authentication code you supplied is invalid. Make sure that the value you are supplying is correct.
L09	Processing of RequestType is not allowed through the specified API end-point.	operation: RequestType	The submitted request is disabled at the system level and cannot be processed through the specified end-point. Make sure that a corresponding setting is enabled.
L10	Authentication session expired or got invalidated		User session expired or got invalidated. You retry the password that was used during deferred tokenization. Please try again and process a new pending transaction.
L11	Referenced ReferenceName is locked. Maximum number of LockReason is reached.	reference: ReferenceName, object: LockReason	The referenced entity has been locked due to exceeding number of login attempts or activation attempts. Please contact support.
L12	Authentication Code is invalid.
L13	Authentication Code has expired.		Authentication code you supplied has expired. Please contact support.

Security Error Codes

Code	User Message	Developer Message	Description
Q01	XSS injection detected.		The request cannot be completed due to the possible XSS injection.
Q02	The request is not properly encoded.		One or more values you are supplying are not URL-encoded. Verify that all values within the request are encoded.

System Error Codes

Code	User Message	Developer Message	Description
S20	OriginName error. Contact support.	object: OriginName	An error that cannot be resolved by the user has occurred within the system. Please contact support for further investigation. For example, there is an issue with the database and it is not available at the moment. Hint 1: There is an application deployment integrity issue. Possibly you are missing some of the required libraries or some of the JAR files are damaged or not properly built. Contact gateway support or verify whether the application was deployed correctly. Hint 2: There is a possible settlement issue with the processor that you currently use. Contact gateway support for assistance. Hint 3: The number of available connections allocated by the processor for concurrent processing is not sufficient to handle gateway’s incoming volume; because of this some transactions are timing out. To resolve the issue, either increase a transaction timeout in the gateway or reach out to the processor and request to allocate more connections on its side. Hint 4: The number of cluster nodes does not match the number of available connections allocated by the processor for concurrent processing. To resolve the issue, adjust either real-time nodes configuration or processor's profile settings.
S21	Connectivity issue with ServiceName. Contact support.	object: ServiceName	An unexpected error occurred on a processor's side. You can contact support to initiate further investigation. For example, the processor's servers are down at the moment. Hint 1: 3D verification has failed due to an error on a bank's side.
S23	We are experiencing temporary connectivity issues with ConnectivityErrorName \| ServiceName. Contact support.	object: ServiceName, ConnectivityErrorName	There is an issue with the connection between the gateway and either a processor or a particular gateway module. Please contact support for further investigation. For example, terminal cloud is unavailable at the moment due to an internal error.
S24	Payment page configuration issue. Contact support.		An error has occurred due to the incorrect payment page configuration. Please contact support for further investigation. For example, responseMessageDisplayPolicy setting has been set as (-D-), i.e. only developer messages have been selected to be shown on the payment pages, and one or more errors were not overridden by the getUserMessage function. See Processing Management guide for more information. Note: The error code is available starting with the 7.1 release.
S24	Data you are trying to use is corrupted. Contact support.		Particular data cannot be read and/or processed by the system because of an invalid format. Please contact support for further investigation. Note: The error code is now deprecated. Starting with the 7.1 release, the error is replaced with S34.
S25	ProcessName process failed. Contact support.	object: ProcessName	An internal error occurred during the indicated process. Please contact support for further investigation. For example, encryption process cannot be completed due to a missing encryption key.
S26	Operation RequestType declined by the processor.		An operation has been declined by a processor. Applied to void and capture operations only.
S27	No Internet connection detected.		Internet connection is disabled on a device. Make sure you have enabled Internet on the mobile device.
S28	Unable to submit FormatName to ProfileType. Daily limit of FormatNames is reached.	object: FormatName, object: ProfileType	A file/transaction cannot be processed by a processor due to the daily limit of files/transactions submission being exceeded. Please try again tomorrow.
S29	No data is available for the specified criteria.		An operation cannot be performed for the parameters indicated in the request. Try to submit different criteria. For example, a report cannot be generated for the criteria specified in the request.
S30	Concurrent data modification issue. Reload data and reapply changes.		Data modification is not possible due to mismatch of the version of parameters. Used in the TMS API. Hint 1: Concurrent data modification issue occurs due to the discrepancy between data on the terminal and on the server. You should reset the terminal to factory settings, reset the terminal settings on the server and go through the process of terminal initialization again.
S31	Unable to create "ObjectName": Code - "code". Message - "message".	reference: ObjectName, "code", "message".	The referenced entity does not exist within the system, because it is declined by the processor. The referenced code and message are code and message of a decline. For example, a billing transaction does not create within the system because of D03: Insufficient Funds.
S32	Referenced ReferenceName is not found within the system. Contact support.	reference: ReferenceName	The referenced entity does not exist within the system. Please contact support for further investigation. For example, a batch response file is sent from a processor to the gateway, but the corresponding request file cannot be found within the system.
S33	Data cannot be extracted from the archive. Verify integrity of the file.		The submitted archive cannot be read or unzipped. Make sure you are submitting a file in proper format.
S34	Invalid FormatName format detected or FormatName is corrupt. Contact support.	object: FormatName	A particular file or data cannot be read and/or processed by the system because of an invalid format. Please contact support for further investigation. For example, the system downloads an aggregated file from a processor but due to the invalid format, the file cannot be divided in several files and processed correctly. Hint 1: Your SQL request is invalid and cannot be processed. Verify that a query you are trying to execute is among a list of queries that are allowed to be used within the DQM module. See the following document for more information about the queries that are prohibited to run. Hint 2: An archive with terminal tasks, which a user attempts to upload to the repository, has an invalid structure: the name of the second-level directory within the archive does not correspond to the value of a terminal task enumeration. Contact gateway support for assistance or try to upload a different archive. Hint 3: Buffer overflow error: data sent from the server/POS to a terminal is too large. Hint 4: The file you are attempting to submit is too large. Hint 5: The format is valid, but uses some features that are either not supported or disallowed. For example, the xml format is valid by itself, but it uses a doctype declaration, which is prohibited because of PCI-compliance in our system.
S35	Data encoding issue detected. Contact support.		A particular file or data cannot be processed due to an internal encoding error. Please contact support for further investigation. For example, an aggregated file downloaded from a processor's FTP cannot be parsed correctly.
S36	MethodName is not supported.	object: MethodName	The method you are attempting to use is not supported for the submitted API request. Verify what methods are available for the request you are attempting to submit and make sure that the method you are using is allowed. For example, you are attempting to use GET method, which is not supported for processing real-time API requests.
S38	Maximum number of ReferenceNames is reached at the LevelName level.	reference: ReferenceName, level: LevelName	The indicated entity cannot be created due to the limit of the entities of this kind being exceeded. For example, you are attempting to create an account #1000 under a merchant that already has 999 accounts, which is a maximum number of the accounts that the merchant can have. Hint 1: A maximum number of pre-allocated Discover MIDs is reached. Contact gateway support for assistance.
S39	Unable to read or process the card.		Unable to process the card and exact reason for this cannot be defined. For example, system cannot receive card number as unknown issue occurred while attempting to read card data.
S40	Data integrity violation. Contact support.		In the process of communication between 2 endpoints, there were problems with the integrity of the data related to security (due to the signature miss match or due to problems with the certificate). Hint 1: The transaction with this digital signature has already been processed.
S42	Unable to complete action. Contact support.		The submitted action cannot be processed due to the specified system settings. Please contact support.
S43	Necessary permission is missing.		The application needs access to the device's resources to operate fully. Errors typically arise when users either fail to grant or deny the permissions essential for the app's proper functionality. This restriction of permissions hampers the app's ability to work correctly.
S99	Internal error.		An internal error occurred. Please contact support for further investigation.

Unsupported Error Codes

Code	User Message	Developer Message	Description
U22	FeatureName feature is not supported for the RequestType operation.	feature: FeatureName, operation: RequestType	The feature you are attempting to execute is not supported for the submitted operation. Verify what features are available for the indicated requestType and make sure that the feature you are submitting is allowed. For example, you are attempting to make cashback, which is not supported for sale-info transactions.
U23	FeatureName feature is not supported by the processor configured.	feature: FeatureName	The feature you are attempting to execute is not supported by a processor. Verify what features are available for the processor configured for your account and make sure that the feature you are submitting is allowed. For example, you are attempting to execute pre-tokenization, which is not supported by FirstData Nashville.
U24	FeatureName feature is not supported for AccountTypeName transaction.	feature: FeatureName, accountType: AccountTypeName	The feature you are attempting to execute is not supported for an indicated payment card or account. Verify what features are available for the indicated payment option and make sure that the feature you are submitting is allowed.
U25	RequestType operation is not supported for TransactionType transactions.	operation: RequestType, object: TransactionType	The operation you are attempting to execute is not supported for a type of the transaction that you are referencing. Verify the type of the transaction using transactionId/transactionCode and make sure that the operation you are submitting is allowed. For example, you are attempting to execute capture, which is not supported for sale transactions.
U26	FeatureName feature is not supported for the specified transaction.	feature: FeatureName	The feature you are attempting to execute is not supported for the referenced transaction. Verify the type of the transaction using transactionId/transactionCode and make sure that the feature you are submitting is allowed. For example, you are attempting to execute partial capture for the transaction that was split.
U27	RequestType operation is not supported by the processor/service provider configured.	operation: RequestType	The operation you are attempting to execute is not supported by a processor/service provider. Verify what operations are available for the processor/service provider configured for your account and make sure that the operation you are submitting is allowed. For example, you are attempting to execute credit-auth, which is not supported by the processor configured. Hint 1: A processor does not support the specified operation for merchants of the specified country.
U28	ActionName operation is not supported for the referenced ReferenceName.	operation: ActionName, reference: ReferenceName	A particular action cannot be completed for the entity you are referencing. Verify a list of actions available for the reference entity and make sure that the action you are using is allowed. For example, you are attempting to create flat merchant fees that cannot be created/modified by the affiliate merchants. Hint 1: The operation is supported only for the terminals created within the onboarding process. Contact the processor to activate the terminal.
U29	RequestType operation is not supported for AccountTypeName transaction.	operation: RequestType, accountType: AccountTypeName	The operation you are attempting to execute is not supported for a type of the indicated payment card or account. Verify what operations are available for the indicated payment option and make sure that the operation you are submitting is allowed. For example, you are attempting to execute refund, which is not supported for debit cards.
U30	AccountTypeName processing is not supported.	accountType: AccountTypeName	The type of a payment card or account that you are attempting to use is not supported for the referenced transaction type. Verify what card/account types are supported for the operation you are trying to execute and make sure that the type you are using is allowed. For example, you are using a fleet card, which is not supported for recurring billing transactions.
U31	RequestType operation is not supported for ProcessingMode transactions.	operation: RequestType, object: ProcessingMode	The operation you are attempting to execute is not supported with the submitted processing mode. Verify what operations are available for the indicated processing mode and make sure that the operation you are submitting is allowed. For example, you are attempting to execute the convenience-fee operation, which is not supported for transactions with processingMode=queue.
U32	RequestType operation is not supported for TransactionIndustryType transactions.	operation: RequestType, object: TransactionIndustryType	The operation you are attempting to execute is not supported for the submitted transaction industry type. Verify what operations are available for the indicated transaction industry type and make sure that the operation you are submitting is allowed. For example, you are attempting to execute the increment operation, which is not supported for transactions with transactionIndustryType=C21.

Validation Error Codes

Code	User Message	Developer Message	Description
V21	FieldName is invalid.	field: FieldName, value: FieldValue	The supplied value, while being properly formatted, is actually invalid. Verify what value verification procedures are done and make sure that the value you are supplying satisfies these verification procedures. For example, if you are submitting a routing number, which is subsequently validated against a specific list, make sure that the value that you supplied is validated against that list as well. Hint 1: Both conditionally required and conditionally not used field values were supplied. Verify the usage for field values you are supplying and try again. Hint 2: An invalid report name was supplied. Verify what reports are available within the Reporting API specification and make sure you are supplying a correct value. Hint 3: The value that you are submitting is not supported when the specified API operation is used. Hint 4: The root, admin and administrator values cannot be indicated as a user's name. Enter another value and try again. Hint 5: The value you are attempting to submit is not allowed for this type of integration. Hint 6: The value is not valid because the action to be performed is configured in such a way that it cannot accept the given value. For example, the initialization application is configured with a profile for a particular server, but the terminal is being loaded with the terminal key, that belongs to another server. Hint 7: The value that you specified is valid, but for a different geographic region or a different country. For example, you’ve referenced a bank that existed in Saudi Arabia, but your Merchant has an address in US.
V22	FieldName is not among allowed values.	field: FieldName, value: FieldValue	The supplied value has not been found within the list of allowed values for the indicated field. Verify what values are available within the list and make sure that the value you are supplying is allowed. Hint 1: An invalid content type was supplied. Verify what types are available for the selected report within the Reporting API specification and make sure you are supplying a correct value (PDF, CSV or data). Hint 2: A list of the values allowed for a field may be limited by the value of another field. For example, a list of ownership structure types differs from country to country.
V23	Field FieldName is required because more than one ReferenceName is available to the user.	field: FieldName, reference: ReferenceName	Reference entity, which is required to be submitted since the user has access to two or more reference entities, was not supplied. Make sure that you are supplying the value for the indicated reference entity. For example, if you are submitting onboarding API request while having access to two portfolios, make sure that portfolio ID is supplied.
V24	Referenced ReferenceName is not found within the LevelName or is not accessible.	reference: ReferenceName, level: LevelName, value: FieldValue	The referenced entity is not accessible to your user account or does not exist within the specified scope: it is possible that there is no such reseller at all, or it exists under a different portfolio. Verify that you are referencing to an existing entity and have proper access to the entity you are referencing. For example, you are referencing the reseller, however, there is no such reseller within the portfolio you have access to.
V26	Referenced ReferenceName is not active.	reference: ReferenceName, value: FieldValue	The referenced entity is not active and cannot be used. Verify that the entity you are referencing is active within the system. For example, you are referencing a merchant that is no longer active.
V28	AmountName must be RelationName AmountName.	field: AmountName, relation: RelationName, relatedField: AmountName, value: FieldValue	The supplied amount value is less or greater than the amount associated with the transaction. Verify the original transaction amount and make sure you do not go beyond the minimum/maximum amount value. For example, the amount value you are supplying within the void API request is greater than an authorization amount of the original transaction. Hint 1: The transaction or cashback amount submitted in the API request does not correspond to the amounts in the EMV data associated with the card.
V29	The transaction you are trying to process is a duplicate of a recently processed transaction.		The submitted transaction is a duplicate of a transaction you have submitted earlier. Make sure the transactionCode and accountId values of the transaction you are submitting and previously processed transaction do not match.
V31	Cannot complete ActionName action. Referenced ReferenceName is in use.	operation: ActionName, reference: ReferenceName, value: FieldValue	A particular action cannot be completed for the entity you are referencing because active references to the entity exist within the system. Make sure that referenced entity is not in use. For example, you are attempting to delete a provider profile through which transactions are being processed.
V32	Unable to complete action. ObjectName is already in StateName state.	reference: ObjectName, object: StateName	The submitted transaction or ticket cannot be processed due to the incorrect current state. Verify the status of the transaction you are trying to process. For example, you are attempting to void/capture a transaction that has already been voided/captured.
V33	FieldName is a FieldType field.	field: FieldName, object: FieldType	The supplied field is either read-only or create-only and cannot be modified. Verify the type of the field you are trying to submit.
V35	Identifier of the referenced ReferenceName is not unique.	reference: ReferenceName, value: FieldValue	One or more reference entities with the specified identifier exist within a level you can access. Make sure you are supplying a unique value for the entity identifier.
V37	Account ID specified at the splits field level must be different from account ID specified at the transaction level.		The same values of the accountId fields have been submitted at the splits field and the transaction level. Make sure you are supplying the different values for these fields.
V38	Split rules can be submitted at either the items field level or the transaction level.		Split rules have been submitted via two fields in the transaction - the items field and the splitSchemaId/splits fields. Make sure you are supplying split rules via only one of these fields.
V39	Split rules can be submitted via either the splits field or the splitSchemaId field.		Split rules have been submitted via two fields in the transaction - the splitSchemaId field and the splits field. Make sure you are supplying split rules via only one of these fields.
V42	Unable to complete action. ObjectName is not in StateName.	reference: ObjectName, object: StateName	The submitted transaction or ticket cannot be processed because of incorrect current state. Verify the status of the transaction you are trying to process. For example, you are attempting to complete a transaction that is not in Adjusted state.
V43	Unable to complete ActionName. Action is not allowed for the referenced ObjectName.	operation: ActionName, reference: ObjectName	Cannot perform action for object of this type, as given action is not supported for this ObjectName. For example, you cannot issue a refund for a previously executed credit operation.
V46	Multiple ReferenceName records are found for the specified ObjectName.	ReferenceName=merchant, ObjectName=user ReferenceName=account, ObjectName=user
V47	No ReferenceName record is found for specified ObjectName.	ReferenceName=terminal, ObjectName=user ReferenceName=merchant, ObjectName=user ReferenceName=account, ObjectName=user
V48	FieldName has expired.	field: FieldName	The supplied value is expired. Verify what value verification procedures are done and make sure that the value you are supplying satisfies these verification procedures or contact support, please. For example, authentication code you supplied has expired.
V49	Unable to complete action. ObjectName type is not ObjectType.	ObjectName, ObjectType	The submitted action cannot be processed due to the incorrect type used. Verify the type of the object you are trying to process. For example, if you are creating a transaction with a card type that is not supported.

Warnings

Code	User Message	Description
W01	Terminal parameters load from provider required.	The transaction has been processed, but you need to check terminal parameters loaded from the provider and re-configure a terminal in accordance with them.
W02	Processing time exceeds average.	The transaction has been processed, but processing took more time than expected.
W03	Data integrity issues in provider response.	The transaction has been processed, but the content or length of one or more fields in the provider's response was incorrect.

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