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FirstData Rapid Connect (real-time) Response Codes:
Transaction Responses
| Code | Type | Message | CSI Pay Code |
|---|---|---|---|
| 703 | Good | Approved EMV Key Load, more key load data pending. | A01 |
| 000 | Good | Approve | A01 |
| 701 | Good | Approved EMV Key Load | A01 |
| 785 | Good | No reason to decline | A01 |
| 003 | Good | Approve VIP | A01 |
| 334 | Good | Already reversed. | A03 |
| 002 | Good | Approve for partial amount. | A05 |
| 513 | Soft | Decline. Transaction not permitted to acquirer or terminal. | D01 |
| 911 | Soft | Card issuer timed out. | D01 |
| 540 | Soft | Edit Honor. | D01 |
| 100 | Soft | Do not honor | D01 |
| 773 | Soft | Unsuccessful. | D01 |
| 500 | Soft | Decline. | D01 |
| 791 | Soft | Not approved. Used only in Visa bill/recurring payment. Merchant must stop recurring payment requests. | D01 |
| 514 | Soft | Do not try again – Applies to recurring authorizations only. There was security violation. | D01 |
| 515 | Soft | Declined. No term record on First Data system. | D01 |
| 708 | Soft | Honor With Authentication. | D01 |
| 124 | Soft | Violation of law. | D01 |
| 790 | Soft | Not approved. Used only in Visa bill/recurring payment. Merchant must not resubmit same transaction but may continue billing process in subsequent billing period. | D01 |
| 132 | Hard | Unmatched card expiry date. | D02 |
| 116 | Soft | Not sufficient funds | D03 |
| 521 | Soft | Enter lesser amount. | D03 |
| 370 | Hard | Account on hold. | D04 |
| 767 | Hard | Hard Capture; Pick Up. | D04 |
| 704 | Hard | Pick Up Card. | D04 |
| 118 | Hard | No card record. | D05 |
| 373 | Hard | Invalid Card Account. | D05 |
| 526 | Hard | Undefined Card – Debit/EBT network gateway cannot route card based on Merchant Entitlement | D05 |
| 131 | Hard | Invalid account number. | D05 |
| 506 | Hard | Invalid Checking Account Number. | D05 |
| 304 | Hard | Inactive account. The account has not been activated by an approved location. | D06 |
| 541 | Hard | No Savings Account. | D06 |
| 303 | Hard | Unknown account. The account could not be located in the account table. | D06 |
| 378 | Hard | Account is Purged. The Account record was purged from the database. | D06 |
| 302 | Hard | Account closed. The account was closed, probably because the account balance was $0.00. | D06 |
| 117 | Soft | Incorrect PIN. | D07 |
| 958 | Soft | CCV2 failed | D08 |
| 517 | Soft | CVV2 Declined. | D08 |
| 959 | Soft | CAV failed | D08 |
| 954 | Soft | CCV failed. | D08 |
| 913 | Soft | Duplicate transaction. | D09 |
| 772 | Soft | Duplicate Return. | D09 |
| 776 | Soft | Duplicate Completion. | D09 |
| 774 | Soft | Duplicate Reversal. | D09 |
| 731 | Hard | Rejected Lost/Stolen Checks | D10 |
| 208 | Hard | Lost card. | D10 |
| 209 | Hard | Stolen card. | D11 |
| 963 | Soft | Acquirer channel unavailable | D12 |
| 120 | Soft | Transaction not permitted to terminal. | D12 |
| 512 | Soft | Service not allowed. | D12 |
| 119 | Soft | Transaction not permitted to cardholder. | D12 |
| 402 | Soft | TransArmor Service Unavailable. | D12 |
| 907 | Soft | Card issuer or switch inoperative | D12 |
| 909 | Soft | System malfunction. | D12 |
| 123 | Soft | Exceeds withdrawal frequency limit. | D15 |
| 782 | Soft | Count Exceeds Limit. | D15 |
| 121 | Soft | Exceeds withdrawal amount limit. | D15 |
| 528 | Soft | Debit/EBT transaction count exceeds pre-determined limit in specified time/ Withdrawal limit exceeded. | D15 |
| 554 | Soft | Over daily limit | D15 |
| 509 | Hard | Do not try again – Applies to recurring authorizations only. The card has expired | D16 |
| 511 | Hard | Try again later – Applies to recurring authorizations only. The card has expired. Get the new expiration date and try again | D16 |
| 101 | Hard | Expired card. | D16 |
| 510 | Hard | New Account Information – Applies to recurring authorizations only. The card has expired | D16 |
| 505 | Soft | Please retry. | D17 |
| 920 | Soft | Security H/W or S/W error - try again | D17 |
| 516 | Soft | Please retry – Reasons for this error are one of the following: Format Error, Unable to route transaction, Switch or issuer unavailable, System Busy, Timeout | D17 |
| 508 | Soft | Try again later – Declined: Association‗s payment cancellation advice code provided. Applies to recurring authorizations only. These are examples of what may have occurred: the account is over the credit limit try again in 72 hours. | D17 |
| 921 | Soft | Security H/W or S/W error - no action | D17 |
| 318 | Soft | Invalid amount. There was a problem with the amount field in the transaction format – more or less than min/max amounts specified in the promotion for that transaction. | D18 |
| 110 | Soft | Invalid amount | D18 |
| 771 | Soft | Amount Too Large. | D18 |
| 106 | Soft | Allowable PIN tries exceeded | D21 |
| 507 | Hard | New Account Information available. | D27 |
| 401 | Hard | Offer Processing Error | D27 |
| 504 | Hard | Do not try again. | D27 |
| 603 | Hard | Close Unavailable | D27 |
| 372 | Hard | Promo location restricted. | D27 |
| 336 | Hard | Bad authorization code. The authorization code test failed. | D27 |
| 940 | Hard | Error. | D27 |
| 820 | Hard | Over chain daily velocity amount | D27 |
| 808 | Hard | Invalid location | D27 |
| 775 | Hard | Subsystem Unavailable. | D27 |
| 368 | Hard | No account link. | D27 |
| 130 | Hard | Invalid terminal. | D27 |
| 530 | Hard | The authorizing network has a problem decrypting the cryptogram in the request. | D27 |
| 352 | Hard | First Data Voice Services returns this response on Internet transactions where they did not receive a response from CLGC. | D27 |
| 558 | Hard | Invalid Track 2 data | D27 |
| 384 | Hard | Account row locked. | D27 |
| 565 | Hard | Fuel price error | D27 |
| 152 | Hard | Exceeds limit | D27 |
| 327 | Hard | Request not permitted by this account. | D27 |
| 817 | Hard | Over merchant product velocity count | D27 |
| 801 | Hard | Over merchandise limit | D27 |
| 810 | Hard | Over card velocity amount | D27 |
| 311 | Hard | Not lost or stolen. | D27 |
| 519 | Hard | Invalid Effective Date. | D27 |
| 316 | Hard | Incorrect location. There was a problem with the merchant location. | D27 |
| 344 | Hard | Internet access disabled. | D27 |
| 551 | Hard | Invalid Driver | D27 |
| 721 | Hard | Invalid ZIP Code | D27 |
| 375 | Hard | Bad Post Date. The Post Date is not a valid date. | D27 |
| 338 | Hard | No transactions available/no more transactions available. There are no transactions for this account or there are no transactions as determined by the specified first transaction number. | D27 |
| 822 | Hard | Over chain product velocity count | D27 |
| 803 | Hard | Not on file | D27 |
| 542 | Hard | DUKPT: An error while processing the PIN block that is not related to the point-ofsale equipment. Contact the Help Desk for assistance. | D27 |
| 355 | Hard | Invalid currency. The provided currency is invalid. | D27 |
| 560 | Hard | Invalid Odometer | D27 |
| 403 | Hard | TransArmor Invalid Token or Account Number. | D27 |
| 567 | Hard | Over repair limit | D27 |
| 154 | Hard | Over monthly limit | D27 |
| 329 | Hard | Bad_repay_date. | D27 |
| 923 | Hard | Request in progress | D27 |
| 902 | Hard | Invalid transaction. This card or terminal is not permitted to perform this transaction, or the transaction type is invalid, or First Data is unable to route a refund request to the network. | D27 |
| 122 | Hard | Security violation | D27 |
| 824 | Hard | Over chain product velocity amount | D27 |
| 812 | Hard | Over issuer velocity amount | D27 |
| 317 | Hard | Max balance exceeded. The transaction, if completed, would cause the account balance to be exceeded by the max_balance as specified in the promotion. Some merchants set the max_balance to a value twice the max transaction amount. | D27 |
| 523 | Hard | Crypto box is offline. | D27 |
| 354 | Hard | Merchant not configured as International although the account requires it. (e.g. The account allows currency conversion but the merchant is not configured for International.) | D27 |
| 347 | Hard | Promotions for Internet virtual and physical cards do not match. When enabling a physical card to a virtual card, both must be from the same promotion. Cards for bulk activation request must be from the same promotion | D27 |
| 553 | Hard | Exceeds transaction total limit per product class. | D27 |
| 723 | Hard | Driver’s License or ID is Required | D27 |
| 377 | Hard | Already active and reloadable. | D27 |
| 340 | Hard | New password required. | D27 |
| 331 | Hard | Balance not available (denial). Due to an internal First Data Closed Loop Gift Card (CLGC) issue, information from this account could not be retrieved. | D27 |
| 942 | Hard | Customer cancellation | D27 |
| 906 | Hard | System Error. There is a problem with the host processing system. Call your helpdesk or operations support. | D27 |
| 805 | Hard | Velocity exceeded | D27 |
| 726 | Hard | Unable to Locate Record On File. | D27 |
| 359 | Hard | The terminal transaction number did not match (on a void or reversal). | D27 |
| 562 | Hard | Pay at pump not allowed | D27 |
| 155 | Hard | Recharge amount exceeded | D27 |
| 501 | Hard | Date of Birth Error for Check Processing. | D27 |
| 342 | Hard | Void of activation after account activity. | D27 |
| 322 | Hard | Exceeded account reloads. The clerk/user/location was only permitted to reload some number of accounts. That number was exceeded. (See your Business Manager in order to extend this limit.) | D27 |
| 826 | Hard | Signature required | D27 |
| 814 | Hard | Over merchant daily velocity amount | D27 |
| 320 | Hard | Invalid password. | D27 |
| 525 | Hard | Debit/EBT network gateway cannot get through to the ISSUER. | D27 |
| 349 | Hard | Account already linked. (e.g. Response when enabling a physical card, when the two provided accounts have already been linked together.) | D27 |
| 555 | Hard | Invalid Date/Time | D27 |
| 381 | Hard | Bulk activation unattempted error | D27 |
| 503 | Hard | New Account Information. | D27 |
| 602 | Hard | No Open Batch | D27 |
| 950 | Hard | Violation of business arrangement | D27 |
| 333 | Hard | No previous transaction. The void or reversal transaction could not be matched to a previous (original) transaction. In the case of a pre-auth redemption, the corresponding locking transaction could not be identified. | D27 |
| 914 | Hard | Void/Full Reversal requests in which the Original Authorization was not found. | D27 |
| 819 | Hard | Over chain daily velocity count | D27 |
| 807 | Hard | Over non-fuel limit | D27 |
| 740 | Hard | Totals Unavailable. | D27 |
| 367 | Hard | Target embossed card entered and Transaction count entered do not match. | D27 |
| 108 | Hard | Refer to issuer‘s special conditions | D27 |
| 157 | Hard | Invalid entry | D27 |
| 557 | Hard | Invalid prompt entry | D27 |
| 383 | Hard | Store location zero not allowed. | D27 |
| 564 | Hard | Over cash limit | D27 |
| 151 | Hard | Activation failed | D27 |
| 326 | Hard | Incorrect transaction version or format number for POS transactions. | D27 |
| 915 | Hard | Timeout Reversal not supported. Resend the original transaction. Do not retry the timeout reversal | D27 |
| 816 | Hard | Over merchant product velocity amount | D27 |
| 529 | Hard | Resubmission of transaction violates debit/EBT network frequency. | D27 |
| 351 | Hard | First Data Voice Services returns this response on Internet transactions where the interface input parameter is not valid. | D27 |
| 308 | Hard | Already active. The card is already active and does not need to be reactivated | D27 |
| 518 | Hard | Invalid account/date or sales date in future. | D27 |
| 109 | Hard | Invalid merchant. The merchant is not in the merchant database or the merchant is not permitted to use this particular card. | D27 |
| 343 | Hard | No phone service. Attempted a calling card transaction on an account which is not configured for calling card activity. | D27 |
| 550 | Hard | Invalid Vehicle | D27 |
| 604 | Hard | Close Not Valid | D27 |
| 374 | Hard | Product code(s) restricted. | D27 |
| 337 | Hard | Too many transactions requested. | D27 |
| 941 | Hard | Invalid issuer. | D27 |
| 821 | Hard | Over chain daily velocity both | D27 |
| 809 | Hard | Over card velocity count | D27 |
| 369 | Hard | Invalid time zone. | D27 |
| 802 | Hard | Imprint card | D27 |
| 532 | Hard | The DUKPT Base Derivation key is missing or incorrect in the PIN pad, or PIN key synchronization error. | D27 |
| 353 | Hard | First Data Voice Services returns this response on Internet transactions where the client certificate is invalid. | D27 |
| 559 | Hard | Voyager ID problem | D27 |
| 385 | Hard | Accepted but not yet processed. | D27 |
| 566 | Hard | Y or N required | D27 |
| 153 | Hard | Already redeemed | D27 |
| 328 | Hard | Request not permitted by this merchant location. | D27 |
| 811 | Hard | Over issuer velocity count | D27 |
| 315 | Hard | Bad mag stripe. The mag stripe could not be parsed for account information | D27 |
| 520 | Hard | Reversal Rejected. Do not try again. | D27 |
| 346 | Hard | Invalid merchant key. The merchant key block provided is invalid. (e.g. The working key provided in an Assign Merchant Working Key transaction). | D27 |
| 345 | Hard | Invalid EAN. The EAN is not correc t for the provided account number. | D27 |
| 552 | Hard | Invalid Product | D27 |
| 722 | Hard | Invalid value in the field | D27 |
| 376 | Hard | Account status is void lock. | D27 |
| 339 | Hard | Transaction history not available. | D27 |
| 114 | Hard | Invalid account type | D27 |
| 823 | Hard | Over chain product velocity both | D27 |
| 924 | Hard | Limit check failed | D27 |
| 904 | Hard | Format error. | D27 |
| 804 | Hard | Fuel only | D27 |
| 702 | Hard | EMV Key Download Error. | D27 |
| 357 | Hard | Currency conversion error. Internal CLGC system error. | D27 |
| 561 | Hard | Invalid Restriction Code | D27 |
| 404 | Hard | TransArmor Key Error. | D27 |
| 568 | Hard | Over additive limit | D27 |
| 330 | Hard | Bad checksum. The checksum provided is incorrect. | D27 |
| 825 | Hard | No chain ID for chain merchant | D27 |
| 813 | Hard | Over merchant daily velocity count | D27 |
| 319 | Hard | Invalid clerk. The clerk field was either missing, when required, or the content did not match the requirements | D27 |
| 524 | Hard | Debit Switch unavailable Timeout Retry –Communications link to debit/EBT network gateway is down or responded with a "System Malfunction (96)" message | D27 |
| 356 | Hard | Request not International. Merchant configured to require currency information for each financial transaction, however none was sent. | D27 |
| 348 | Hard | Invalid transaction source. The provided source (field EA) is not valid for this transaction. | D27 |
| 724 | Hard | Referred - Not Active | D27 |
| 380 | Hard | Bulk activation error. | D27 |
| 341 | Hard | Invalid status change. The status change requested (e.g. lost/stolen, freeze active card) cannot be performed. | D27 |
| 332 | Hard | Account locked. | D27 |
| 944 | Hard | Invalid response | D27 |
| 908 | Hard | Transaction destination not found for routing. | D27 |
| 818 | Hard | Over merchant product velocity both | D27 |
| 806 | Hard | Authorization ID needed | D27 |
| 729 | Hard | Hard Negative Info On File. | D27 |
| 360 | Hard | First Data Voice Services added a layer of validation that checks the data they receive from CLGC to make sure it is HTML friendly (i.e. no binary data). First Data Voice Services will return this response on Internet transactions if the check fails (th | D27 |
| 001 | Hard | Schema Validation Error | D27 |
| 156 | Hard | Max number of recharges exceeded | D27 |
| 502 | Hard | Invalid State Code. | D27 |
| 601 | Hard | Invalid Batch Number | D27 |
| 792 | Hard | See attendant. | D27 |
| 382 | Hard | Bulk activation package amount error. | D27 |
| 563 | Hard | Over fuel limit | D27 |
| 323 | Hard | Password retry exceeded. The user account has been frozen because the user attempted access and was denied. Seek management assistance. | D27 |
| 815 | Hard | Over merchant daily velocity both | D27 |
| 321 | Hard | Invalid new password. The new password does not meet the minimum security criteria | D27 |
| 527 | Hard | Network Response indicates that Merchant ID/SE is invalid. | D27 |
| 350 | Hard | Account not in inactive state. (e.g. Response when enabling a physical card, when the physical card in not in an inactive state.) | D27 |
| 556 | Hard | Exceeds quantity | D27 |
| 522 | Soft | Cash Back greater than total Transaction amount. | D28 |
| 104 | Soft | Restricted card | D29 |
| 107 | Soft | Call for authorization | D30 |
| 728 | Soft | Referred – Skip Trace Info. | D30 |
| 105 | Soft | Call acquirer's security department | D30 |
| 727 | Soft | Refer – Call Authorization (Checks only). | D30 |
| 102 | Soft | Suspected fraud | D31 |
| 129 | Soft | Suspected counterfeit card | D31 |
| 569 | Soft | Invalid user | D33 |
| 150 | Soft | Invalid merchant set up | D33 |
| 133 | Soft | The TPP ID was not found | D34 |
Provider Codes: Hide
- FirsData ACH Realtime
- First Data Account Updater
- FirstData BuyPass (real-time)
- FirstData Compass (batch)
- FirstData Compass (real-time)
- FirstData Compass Chargeback Disputing
- FirstData DFM (Wells Fargo) Chargeback
- FirstData Global Gateway (Linkpoint) (real-time)
- FirstData Nashville (real-time)
- FirstData North (real-time)
- FirstData Omaha (real-time)
- FirstData OmniPay (real-time)
- FirstData Rapid Connect (real-time)
- TransArmor Compass StrongAuth Tokenization
- TransArmor Nashville StrongAuth Tokenization
Groups
Provider Codes: Hide
- FirsData ACH Realtime
- First Data Account Updater
- FirstData BuyPass (real-time)
- FirstData Compass (batch)
- FirstData Compass (real-time)
- FirstData Compass Chargeback Disputing
- FirstData DFM (Wells Fargo) Chargeback
- FirstData Global Gateway (Linkpoint) (real-time)
- FirstData Nashville (real-time)
- FirstData North (real-time)
- FirstData Omaha (real-time)
- FirstData OmniPay (real-time)
- FirstData Rapid Connect (real-time)
- TransArmor Compass StrongAuth Tokenization
- TransArmor Nashville StrongAuth Tokenization
Provider Codes: Hide
- Agreement Express Verification
- JangoMail Email Service
- Lexis Nexis Skip Tracing
- Magento Shopping Cart
- Napse VTOL (real-time)
- Napse VTOL Cards-batch
- RevSpring (ex Dantom) Print House
- SendGrid SMTP Email Service
- StrongAuth Appliance Tokenization
- Subuno Reconciliation
- Transaction Processing Gateway (TPG) Fulfillment
- TransUnion Credit Bureau
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