| 703 |
Good |
Approved EMV Key Load, more key load data pending. |
A01 |
| 000 |
Good |
Approve |
A01 |
| 701 |
Good |
Approved EMV Key Load |
A01 |
| 785 |
Good |
No reason to decline |
A01 |
| 003 |
Good |
Approve VIP |
A01 |
| 334 |
Good |
Already reversed. |
A03 |
| 002 |
Good |
Approve for partial amount. |
A05 |
| 708 |
Soft |
Honor With Authentication. |
D01 |
| 790 |
Soft |
Not approved. Used only in Visa bill/recurring payment. Merchant must not resubmit same transaction but may continue billing process in subsequent billing period. |
D01 |
| 100 |
Soft |
Do not honor |
D01 |
| 911 |
Soft |
Card issuer timed out. |
D01 |
| 500 |
Soft |
Decline. |
D01 |
| 540 |
Soft |
Edit Honor. |
D01 |
| 514 |
Soft |
Do not try again – Applies to recurring authorizations only. There was security violation. |
D01 |
| 773 |
Soft |
Unsuccessful. |
D01 |
| 791 |
Soft |
Not approved. Used only in Visa bill/recurring payment. Merchant must stop recurring payment requests. |
D01 |
| 124 |
Soft |
Violation of law. |
D01 |
| 515 |
Soft |
Declined. No term record on First Data system. |
D01 |
| 513 |
Soft |
Decline. Transaction not permitted to acquirer or terminal. |
D01 |
| 132 |
Hard |
Unmatched card expiry date. |
D02 |
| 116 |
Soft |
Not sufficient funds |
D03 |
| 521 |
Soft |
Enter lesser amount. |
D03 |
| 704 |
Hard |
Pick Up Card. |
D04 |
| 370 |
Hard |
Account on hold. |
D04 |
| 767 |
Hard |
Hard Capture; Pick Up. |
D04 |
| 526 |
Hard |
Undefined Card – Debit/EBT network gateway cannot route card based on Merchant Entitlement |
D05 |
| 118 |
Hard |
No card record. |
D05 |
| 373 |
Hard |
Invalid Card Account. |
D05 |
| 131 |
Hard |
Invalid account number. |
D05 |
| 506 |
Hard |
Invalid Checking Account Number. |
D05 |
| 303 |
Hard |
Unknown account. The account could not be located in the account table. |
D06 |
| 378 |
Hard |
Account is Purged. The Account record was purged from the database. |
D06 |
| 302 |
Hard |
Account closed. The account was closed, probably because the account balance was $0.00. |
D06 |
| 304 |
Hard |
Inactive account. The account has not been activated by an approved location. |
D06 |
| 541 |
Hard |
No Savings Account. |
D06 |
| 117 |
Soft |
Incorrect PIN. |
D07 |
| 958 |
Soft |
CCV2 failed |
D08 |
| 954 |
Soft |
CCV failed. |
D08 |
| 959 |
Soft |
CAV failed |
D08 |
| 517 |
Soft |
CVV2 Declined. |
D08 |
| 772 |
Soft |
Duplicate Return. |
D09 |
| 776 |
Soft |
Duplicate Completion. |
D09 |
| 774 |
Soft |
Duplicate Reversal. |
D09 |
| 913 |
Soft |
Duplicate transaction. |
D09 |
| 208 |
Hard |
Lost card. |
D10 |
| 731 |
Hard |
Rejected Lost/Stolen Checks |
D10 |
| 209 |
Hard |
Stolen card. |
D11 |
| 120 |
Soft |
Transaction not permitted to terminal. |
D12 |
| 907 |
Soft |
Card issuer or switch inoperative |
D12 |
| 402 |
Soft |
TransArmor Service Unavailable. |
D12 |
| 909 |
Soft |
System malfunction. |
D12 |
| 963 |
Soft |
Acquirer channel unavailable |
D12 |
| 119 |
Soft |
Transaction not permitted to cardholder. |
D12 |
| 512 |
Soft |
Service not allowed. |
D12 |
| 554 |
Soft |
Over daily limit |
D15 |
| 123 |
Soft |
Exceeds withdrawal frequency limit. |
D15 |
| 782 |
Soft |
Count Exceeds Limit. |
D15 |
| 121 |
Soft |
Exceeds withdrawal amount limit. |
D15 |
| 528 |
Soft |
Debit/EBT transaction count exceeds pre-determined limit in specified time/ Withdrawal limit exceeded. |
D15 |
| 101 |
Hard |
Expired card. |
D16 |
| 510 |
Hard |
New Account Information – Applies to recurring authorizations only. The card has expired |
D16 |
| 509 |
Hard |
Do not try again – Applies to recurring authorizations only. The card has expired |
D16 |
| 511 |
Hard |
Try again later – Applies to recurring authorizations only. The card has expired. Get the new expiration date and try again |
D16 |
| 920 |
Soft |
Security H/W or S/W error - try again |
D17 |
| 505 |
Soft |
Please retry. |
D17 |
| 516 |
Soft |
Please retry – Reasons for this error are one of the following: Format Error, Unable to route transaction, Switch or issuer unavailable, System Busy, Timeout |
D17 |
| 921 |
Soft |
Security H/W or S/W error - no action |
D17 |
| 508 |
Soft |
Try again later – Declined: Association‗s payment cancellation advice code provided. Applies to recurring authorizations only. These are examples of what may have occurred: the account is over the credit limit try again in 72 hours. |
D17 |
| 110 |
Soft |
Invalid amount |
D18 |
| 771 |
Soft |
Amount Too Large. |
D18 |
| 318 |
Soft |
Invalid amount. There was a problem with the amount field in the transaction format – more or less than min/max amounts specified in the promotion for that transaction. |
D18 |
| 106 |
Soft |
Allowable PIN tries exceeded |
D21 |
| 367 |
Hard |
Target embossed card entered and Transaction count entered do not match. |
D27 |
| 525 |
Hard |
Debit/EBT network gateway cannot get through to the ISSUER. |
D27 |
| 559 |
Hard |
Voyager ID problem |
D27 |
| 806 |
Hard |
Authorization ID needed |
D27 |
| 327 |
Hard |
Request not permitted by this account. |
D27 |
| 375 |
Hard |
Bad Post Date. The Post Date is not a valid date. |
D27 |
| 122 |
Hard |
Security violation |
D27 |
| 564 |
Hard |
Over cash limit |
D27 |
| 320 |
Hard |
Invalid password. |
D27 |
| 906 |
Hard |
System Error. There is a problem with the host processing system. Call your helpdesk or operations support. |
D27 |
| 108 |
Hard |
Refer to issuer‘s special conditions |
D27 |
| 740 |
Hard |
Totals Unavailable. |
D27 |
| 351 |
Hard |
First Data Voice Services returns this response on Internet transactions where the interface input parameter is not valid. |
D27 |
| 815 |
Hard |
Over merchant daily velocity both |
D27 |
| 552 |
Hard |
Invalid Product |
D27 |
| 820 |
Hard |
Over chain daily velocity amount |
D27 |
| 338 |
Hard |
No transactions available/no more transactions available. There are no transactions for this account or there are no transactions as determined by the specified first transaction number. |
D27 |
| 403 |
Hard |
TransArmor Invalid Token or Account Number. |
D27 |
| 604 |
Hard |
Close Not Valid |
D27 |
| 316 |
Hard |
Incorrect location. There was a problem with the merchant location. |
D27 |
| 566 |
Hard |
Y or N required |
D27 |
| 369 |
Hard |
Invalid time zone. |
D27 |
| 529 |
Hard |
Resubmission of transaction violates debit/EBT network frequency. |
D27 |
| 343 |
Hard |
No phone service. Attempted a calling card transaction on an account which is not configured for calling card activity. |
D27 |
| 561 |
Hard |
Invalid Restriction Code |
D27 |
| 808 |
Hard |
Invalid location |
D27 |
| 329 |
Hard |
Bad_repay_date. |
D27 |
| 377 |
Hard |
Already active and reloadable. |
D27 |
| 722 |
Hard |
Invalid value in the field |
D27 |
| 354 |
Hard |
Merchant not configured as International although the account requires it. (e.g. The account allows currency conversion but the merchant is not configured for International.) |
D27 |
| 914 |
Hard |
Void/Full Reversal requests in which the Original Authorization was not found. |
D27 |
| 308 |
Hard |
Already active. The card is already active and does not need to be reactivated |
D27 |
| 353 |
Hard |
First Data Voice Services returns this response on Internet transactions where the client certificate is invalid. |
D27 |
| 518 |
Hard |
Invalid account/date or sales date in future. |
D27 |
| 817 |
Hard |
Over merchant product velocity count |
D27 |
| 822 |
Hard |
Over chain product velocity count |
D27 |
| 801 |
Hard |
Over merchandise limit |
D27 |
| 340 |
Hard |
New password required. |
D27 |
| 501 |
Hard |
Date of Birth Error for Check Processing. |
D27 |
| 381 |
Hard |
Bulk activation unattempted error |
D27 |
| 151 |
Hard |
Activation failed |
D27 |
| 568 |
Hard |
Over additive limit |
D27 |
| 532 |
Hard |
The DUKPT Base Derivation key is missing or incorrect in the PIN pad, or PIN key synchronization error. |
D27 |
| 345 |
Hard |
Invalid EAN. The EAN is not correc t for the provided account number. |
D27 |
| 923 |
Hard |
Request in progress |
D27 |
| 810 |
Hard |
Over card velocity amount |
D27 |
| 156 |
Hard |
Max number of recharges exceeded |
D27 |
| 331 |
Hard |
Balance not available (denial). Due to an internal First Data Closed Loop Gift Card (CLGC) issue, information from this account could not be retrieved. |
D27 |
| 322 |
Hard |
Exceeded account reloads. The clerk/user/location was only permitted to reload some number of accounts. That number was exceeded. (See your Business Manager in order to extend this limit.) |
D27 |
| 503 |
Hard |
New Account Information. |
D27 |
| 724 |
Hard |
Referred - Not Active |
D27 |
| 941 |
Hard |
Invalid issuer. |
D27 |
| 315 |
Hard |
Bad mag stripe. The mag stripe could not be parsed for account information |
D27 |
| 357 |
Hard |
Currency conversion error. Internal CLGC system error. |
D27 |
| 520 |
Hard |
Reversal Rejected. Do not try again. |
D27 |
| 556 |
Hard |
Exceeds quantity |
D27 |
| 824 |
Hard |
Over chain product velocity amount |
D27 |
| 803 |
Hard |
Not on file |
D27 |
| 342 |
Hard |
Void of activation after account activity. |
D27 |
| 401 |
Hard |
Offer Processing Error |
D27 |
| 333 |
Hard |
No previous transaction. The void or reversal transaction could not be matched to a previous (original) transaction. In the case of a pre-auth redemption, the corresponding locking transaction could not be identified. |
D27 |
| 383 |
Hard |
Store location zero not allowed. |
D27 |
| 153 |
Hard |
Already redeemed |
D27 |
| 601 |
Hard |
Invalid Batch Number |
D27 |
| 702 |
Hard |
EMV Key Download Error. |
D27 |
| 348 |
Hard |
Invalid transaction source. The provided source (field EA) is not valid for this transaction. |
D27 |
| 942 |
Hard |
Customer cancellation |
D27 |
| 812 |
Hard |
Over issuer velocity amount |
D27 |
| 524 |
Hard |
Debit Switch unavailable Timeout Retry –Communications link to debit/EBT network gateway is down or responded with a "System Malfunction (96)" message |
D27 |
| 558 |
Hard |
Invalid Track 2 data |
D27 |
| 826 |
Hard |
Signature required |
D27 |
| 805 |
Hard |
Velocity exceeded |
D27 |
| 326 |
Hard |
Incorrect transaction version or format number for POS transactions. |
D27 |
| 374 |
Hard |
Product code(s) restricted. |
D27 |
| 792 |
Hard |
See attendant. |
D27 |
| 114 |
Hard |
Invalid account type |
D27 |
| 563 |
Hard |
Over fuel limit |
D27 |
| 319 |
Hard |
Invalid clerk. The clerk field was either missing, when required, or the content did not match the requirements |
D27 |
| 360 |
Hard |
First Data Voice Services added a layer of validation that checks the data they receive from CLGC to make sure it is HTML friendly (i.e. no binary data). First Data Voice Services will return this response on Internet transactions if the check fails (th |
D27 |
| 729 |
Hard |
Hard Negative Info On File. |
D27 |
| 350 |
Hard |
Account not in inactive state. (e.g. Response when enabling a physical card, when the physical card in not in an inactive state.) |
D27 |
| 814 |
Hard |
Over merchant daily velocity amount |
D27 |
| 551 |
Hard |
Invalid Driver |
D27 |
| 819 |
Hard |
Over chain daily velocity count |
D27 |
| 337 |
Hard |
Too many transactions requested. |
D27 |
| 385 |
Hard |
Accepted but not yet processed. |
D27 |
| 603 |
Hard |
Close Unavailable |
D27 |
| 109 |
Hard |
Invalid merchant. The merchant is not in the merchant database or the merchant is not permitted to use this particular card. |
D27 |
| 904 |
Hard |
Format error. |
D27 |
| 001 |
Hard |
Schema Validation Error |
D27 |
| 368 |
Hard |
No account link. |
D27 |
| 527 |
Hard |
Network Response indicates that Merchant ID/SE is invalid. |
D27 |
| 560 |
Hard |
Invalid Odometer |
D27 |
| 915 |
Hard |
Timeout Reversal not supported. Resend the original transaction. Do not retry the timeout reversal |
D27 |
| 807 |
Hard |
Over non-fuel limit |
D27 |
| 328 |
Hard |
Request not permitted by this merchant location. |
D27 |
| 376 |
Hard |
Account status is void lock. |
D27 |
| 565 |
Hard |
Fuel price error |
D27 |
| 321 |
Hard |
Invalid new password. The new password does not meet the minimum security criteria |
D27 |
| 721 |
Hard |
Invalid ZIP Code |
D27 |
| 346 |
Hard |
Invalid merchant key. The merchant key block provided is invalid. (e.g. The working key provided in an Assign Merchant Working Key transaction). |
D27 |
| 908 |
Hard |
Transaction destination not found for routing. |
D27 |
| 130 |
Hard |
Invalid terminal. |
D27 |
| 775 |
Hard |
Subsystem Unavailable. |
D27 |
| 352 |
Hard |
First Data Voice Services returns this response on Internet transactions where they did not receive a response from CLGC. |
D27 |
| 507 |
Hard |
New Account Information available. |
D27 |
| 816 |
Hard |
Over merchant product velocity amount |
D27 |
| 553 |
Hard |
Exceeds transaction total limit per product class. |
D27 |
| 821 |
Hard |
Over chain daily velocity both |
D27 |
| 339 |
Hard |
Transaction history not available. |
D27 |
| 404 |
Hard |
TransArmor Key Error. |
D27 |
| 380 |
Hard |
Bulk activation error. |
D27 |
| 567 |
Hard |
Over repair limit |
D27 |
| 950 |
Hard |
Violation of business arrangement |
D27 |
| 530 |
Hard |
The authorizing network has a problem decrypting the cryptogram in the request. |
D27 |
| 344 |
Hard |
Internet access disabled. |
D27 |
| 562 |
Hard |
Pay at pump not allowed |
D27 |
| 809 |
Hard |
Over card velocity count |
D27 |
| 155 |
Hard |
Recharge amount exceeded |
D27 |
| 330 |
Hard |
Bad checksum. The checksum provided is incorrect. |
D27 |
| 502 |
Hard |
Invalid State Code. |
D27 |
| 723 |
Hard |
Driver’s License or ID is Required |
D27 |
| 356 |
Hard |
Request not International. Merchant configured to require currency information for each financial transaction, however none was sent. |
D27 |
| 940 |
Hard |
Error. |
D27 |
| 311 |
Hard |
Not lost or stolen. |
D27 |
| 355 |
Hard |
Invalid currency. The provided currency is invalid. |
D27 |
| 519 |
Hard |
Invalid Effective Date. |
D27 |
| 555 |
Hard |
Invalid Date/Time |
D27 |
| 823 |
Hard |
Over chain product velocity both |
D27 |
| 802 |
Hard |
Imprint card |
D27 |
| 341 |
Hard |
Invalid status change. The status change requested (e.g. lost/stolen, freeze active card) cannot be performed. |
D27 |
| 332 |
Hard |
Account locked. |
D27 |
| 382 |
Hard |
Bulk activation package amount error. |
D27 |
| 152 |
Hard |
Exceeds limit |
D27 |
| 542 |
Hard |
DUKPT: An error while processing the PIN block that is not related to the point-ofsale equipment. Contact the Help Desk for assistance. |
D27 |
| 347 |
Hard |
Promotions for Internet virtual and physical cards do not match. When enabling a physical card to a virtual card, both must be from the same promotion. Cards for bulk activation request must be from the same promotion |
D27 |
| 924 |
Hard |
Limit check failed |
D27 |
| 811 |
Hard |
Over issuer velocity count |
D27 |
| 157 |
Hard |
Invalid entry |
D27 |
| 557 |
Hard |
Invalid prompt entry |
D27 |
| 825 |
Hard |
No chain ID for chain merchant |
D27 |
| 804 |
Hard |
Fuel only |
D27 |
| 323 |
Hard |
Password retry exceeded. The user account has been frozen because the user attempted access and was denied. Seek management assistance. |
D27 |
| 504 |
Hard |
Do not try again. |
D27 |
| 372 |
Hard |
Promo location restricted. |
D27 |
| 317 |
Hard |
Max balance exceeded. The transaction, if completed, would cause the account balance to be exceeded by the max_balance as specified in the promotion. Some merchants set the max_balance to a value twice the max transaction amount. |
D27 |
| 359 |
Hard |
The terminal transaction number did not match (on a void or reversal). |
D27 |
| 523 |
Hard |
Crypto box is offline. |
D27 |
| 349 |
Hard |
Account already linked. (e.g. Response when enabling a physical card, when the two provided accounts have already been linked together.) |
D27 |
| 944 |
Hard |
Invalid response |
D27 |
| 813 |
Hard |
Over merchant daily velocity count |
D27 |
| 550 |
Hard |
Invalid Vehicle |
D27 |
| 818 |
Hard |
Over merchant product velocity both |
D27 |
| 336 |
Hard |
Bad authorization code. The authorization code test failed. |
D27 |
| 384 |
Hard |
Account row locked. |
D27 |
| 154 |
Hard |
Over monthly limit |
D27 |
| 602 |
Hard |
No Open Batch |
D27 |
| 902 |
Hard |
Invalid transaction. This card or terminal is not permitted to perform this transaction, or the transaction type is invalid, or First Data is unable to route a refund request to the network. |
D27 |
| 726 |
Hard |
Unable to Locate Record On File. |
D27 |
| 522 |
Soft |
Cash Back greater than total Transaction amount. |
D28 |
| 104 |
Soft |
Restricted card |
D29 |
| 105 |
Soft |
Call acquirer's security department |
D30 |
| 727 |
Soft |
Refer – Call Authorization (Checks only). |
D30 |
| 107 |
Soft |
Call for authorization |
D30 |
| 728 |
Soft |
Referred – Skip Trace Info. |
D30 |
| 129 |
Soft |
Suspected counterfeit card |
D31 |
| 102 |
Soft |
Suspected fraud |
D31 |
| 150 |
Soft |
Invalid merchant set up |
D33 |
| 569 |
Soft |
Invalid user |
D33 |
| 133 |
Soft |
The TPP ID was not found |
D34 |