| 701 |
Good |
Approved EMV Key Load |
A01 |
| 785 |
Good |
No reason to decline |
A01 |
| 003 |
Good |
Approve VIP |
A01 |
| 703 |
Good |
Approved EMV Key Load, more key load data pending. |
A01 |
| 000 |
Good |
Approve |
A01 |
| 334 |
Good |
Already reversed. |
A03 |
| 002 |
Good |
Approve for partial amount. |
A05 |
| 514 |
Soft |
Do not try again – Applies to recurring authorizations only. There was security violation. |
D01 |
| 790 |
Soft |
Not approved. Used only in Visa bill/recurring payment. Merchant must not resubmit same transaction but may continue billing process in subsequent billing period. |
D01 |
| 911 |
Soft |
Card issuer timed out. |
D01 |
| 540 |
Soft |
Edit Honor. |
D01 |
| 124 |
Soft |
Violation of law. |
D01 |
| 513 |
Soft |
Decline. Transaction not permitted to acquirer or terminal. |
D01 |
| 773 |
Soft |
Unsuccessful. |
D01 |
| 791 |
Soft |
Not approved. Used only in Visa bill/recurring payment. Merchant must stop recurring payment requests. |
D01 |
| 515 |
Soft |
Declined. No term record on First Data system. |
D01 |
| 100 |
Soft |
Do not honor |
D01 |
| 500 |
Soft |
Decline. |
D01 |
| 708 |
Soft |
Honor With Authentication. |
D01 |
| 132 |
Hard |
Unmatched card expiry date. |
D02 |
| 116 |
Soft |
Not sufficient funds |
D03 |
| 521 |
Soft |
Enter lesser amount. |
D03 |
| 704 |
Hard |
Pick Up Card. |
D04 |
| 370 |
Hard |
Account on hold. |
D04 |
| 767 |
Hard |
Hard Capture; Pick Up. |
D04 |
| 118 |
Hard |
No card record. |
D05 |
| 373 |
Hard |
Invalid Card Account. |
D05 |
| 131 |
Hard |
Invalid account number. |
D05 |
| 506 |
Hard |
Invalid Checking Account Number. |
D05 |
| 526 |
Hard |
Undefined Card – Debit/EBT network gateway cannot route card based on Merchant Entitlement |
D05 |
| 303 |
Hard |
Unknown account. The account could not be located in the account table. |
D06 |
| 378 |
Hard |
Account is Purged. The Account record was purged from the database. |
D06 |
| 302 |
Hard |
Account closed. The account was closed, probably because the account balance was $0.00. |
D06 |
| 304 |
Hard |
Inactive account. The account has not been activated by an approved location. |
D06 |
| 541 |
Hard |
No Savings Account. |
D06 |
| 117 |
Soft |
Incorrect PIN. |
D07 |
| 959 |
Soft |
CAV failed |
D08 |
| 954 |
Soft |
CCV failed. |
D08 |
| 958 |
Soft |
CCV2 failed |
D08 |
| 517 |
Soft |
CVV2 Declined. |
D08 |
| 772 |
Soft |
Duplicate Return. |
D09 |
| 776 |
Soft |
Duplicate Completion. |
D09 |
| 774 |
Soft |
Duplicate Reversal. |
D09 |
| 913 |
Soft |
Duplicate transaction. |
D09 |
| 208 |
Hard |
Lost card. |
D10 |
| 731 |
Hard |
Rejected Lost/Stolen Checks |
D10 |
| 209 |
Hard |
Stolen card. |
D11 |
| 907 |
Soft |
Card issuer or switch inoperative |
D12 |
| 512 |
Soft |
Service not allowed. |
D12 |
| 119 |
Soft |
Transaction not permitted to cardholder. |
D12 |
| 963 |
Soft |
Acquirer channel unavailable |
D12 |
| 402 |
Soft |
TransArmor Service Unavailable. |
D12 |
| 909 |
Soft |
System malfunction. |
D12 |
| 120 |
Soft |
Transaction not permitted to terminal. |
D12 |
| 782 |
Soft |
Count Exceeds Limit. |
D15 |
| 554 |
Soft |
Over daily limit |
D15 |
| 121 |
Soft |
Exceeds withdrawal amount limit. |
D15 |
| 528 |
Soft |
Debit/EBT transaction count exceeds pre-determined limit in specified time/ Withdrawal limit exceeded. |
D15 |
| 123 |
Soft |
Exceeds withdrawal frequency limit. |
D15 |
| 509 |
Hard |
Do not try again – Applies to recurring authorizations only. The card has expired |
D16 |
| 511 |
Hard |
Try again later – Applies to recurring authorizations only. The card has expired. Get the new expiration date and try again |
D16 |
| 101 |
Hard |
Expired card. |
D16 |
| 510 |
Hard |
New Account Information – Applies to recurring authorizations only. The card has expired |
D16 |
| 516 |
Soft |
Please retry – Reasons for this error are one of the following: Format Error, Unable to route transaction, Switch or issuer unavailable, System Busy, Timeout |
D17 |
| 920 |
Soft |
Security H/W or S/W error - try again |
D17 |
| 508 |
Soft |
Try again later – Declined: Association‗s payment cancellation advice code provided. Applies to recurring authorizations only. These are examples of what may have occurred: the account is over the credit limit try again in 72 hours. |
D17 |
| 921 |
Soft |
Security H/W or S/W error - no action |
D17 |
| 505 |
Soft |
Please retry. |
D17 |
| 318 |
Soft |
Invalid amount. There was a problem with the amount field in the transaction format – more or less than min/max amounts specified in the promotion for that transaction. |
D18 |
| 110 |
Soft |
Invalid amount |
D18 |
| 771 |
Soft |
Amount Too Large. |
D18 |
| 106 |
Soft |
Allowable PIN tries exceeded |
D21 |
| 403 |
Hard |
TransArmor Invalid Token or Account Number. |
D27 |
| 327 |
Hard |
Request not permitted by this account. |
D27 |
| 122 |
Hard |
Security violation |
D27 |
| 564 |
Hard |
Over cash limit |
D27 |
| 740 |
Hard |
Totals Unavailable. |
D27 |
| 351 |
Hard |
First Data Voice Services returns this response on Internet transactions where the interface input parameter is not valid. |
D27 |
| 559 |
Hard |
Voyager ID problem |
D27 |
| 806 |
Hard |
Authorization ID needed |
D27 |
| 338 |
Hard |
No transactions available/no more transactions available. There are no transactions for this account or there are no transactions as determined by the specified first transaction number. |
D27 |
| 377 |
Hard |
Already active and reloadable. |
D27 |
| 604 |
Hard |
Close Not Valid |
D27 |
| 820 |
Hard |
Over chain daily velocity amount |
D27 |
| 906 |
Hard |
System Error. There is a problem with the host processing system. Call your helpdesk or operations support. |
D27 |
| 109 |
Hard |
Invalid merchant. The merchant is not in the merchant database or the merchant is not permitted to use this particular card. |
D27 |
| 369 |
Hard |
Invalid time zone. |
D27 |
| 529 |
Hard |
Resubmission of transaction violates debit/EBT network frequency. |
D27 |
| 815 |
Hard |
Over merchant daily velocity both |
D27 |
| 343 |
Hard |
No phone service. Attempted a calling card transaction on an account which is not configured for calling card activity. |
D27 |
| 552 |
Hard |
Invalid Product |
D27 |
| 308 |
Hard |
Already active. The card is already active and does not need to be reactivated |
D27 |
| 501 |
Hard |
Date of Birth Error for Check Processing. |
D27 |
| 329 |
Hard |
Bad_repay_date. |
D27 |
| 566 |
Hard |
Y or N required |
D27 |
| 353 |
Hard |
First Data Voice Services returns this response on Internet transactions where the client certificate is invalid. |
D27 |
| 518 |
Hard |
Invalid account/date or sales date in future. |
D27 |
| 561 |
Hard |
Invalid Restriction Code |
D27 |
| 808 |
Hard |
Invalid location |
D27 |
| 801 |
Hard |
Over merchandise limit |
D27 |
| 315 |
Hard |
Bad mag stripe. The mag stripe could not be parsed for account information |
D27 |
| 340 |
Hard |
New password required. |
D27 |
| 381 |
Hard |
Bulk activation unattempted error |
D27 |
| 722 |
Hard |
Invalid value in the field |
D27 |
| 822 |
Hard |
Over chain product velocity count |
D27 |
| 914 |
Hard |
Void/Full Reversal requests in which the Original Authorization was not found. |
D27 |
| 346 |
Hard |
Invalid merchant key. The merchant key block provided is invalid. (e.g. The working key provided in an Assign Merchant Working Key transaction). |
D27 |
| 532 |
Hard |
The DUKPT Base Derivation key is missing or incorrect in the PIN pad, or PIN key synchronization error. |
D27 |
| 817 |
Hard |
Over merchant product velocity count |
D27 |
| 345 |
Hard |
Invalid EAN. The EAN is not correc t for the provided account number. |
D27 |
| 357 |
Hard |
Currency conversion error. Internal CLGC system error. |
D27 |
| 520 |
Hard |
Reversal Rejected. Do not try again. |
D27 |
| 810 |
Hard |
Over card velocity amount |
D27 |
| 156 |
Hard |
Max number of recharges exceeded |
D27 |
| 503 |
Hard |
New Account Information. |
D27 |
| 923 |
Hard |
Request in progress |
D27 |
| 331 |
Hard |
Balance not available (denial). Due to an internal First Data Closed Loop Gift Card (CLGC) issue, information from this account could not be retrieved. |
D27 |
| 151 |
Hard |
Activation failed |
D27 |
| 568 |
Hard |
Over additive limit |
D27 |
| 702 |
Hard |
EMV Key Download Error. |
D27 |
| 348 |
Hard |
Invalid transaction source. The provided source (field EA) is not valid for this transaction. |
D27 |
| 556 |
Hard |
Exceeds quantity |
D27 |
| 803 |
Hard |
Not on file |
D27 |
| 319 |
Hard |
Invalid clerk. The clerk field was either missing, when required, or the content did not match the requirements |
D27 |
| 342 |
Hard |
Void of activation after account activity. |
D27 |
| 383 |
Hard |
Store location zero not allowed. |
D27 |
| 724 |
Hard |
Referred - Not Active |
D27 |
| 824 |
Hard |
Over chain product velocity amount |
D27 |
| 322 |
Hard |
Exceeded account reloads. The clerk/user/location was only permitted to reload some number of accounts. That number was exceeded. (See your Business Manager in order to extend this limit.) |
D27 |
| 941 |
Hard |
Invalid issuer. |
D27 |
| 356 |
Hard |
Request not International. Merchant configured to require currency information for each financial transaction, however none was sent. |
D27 |
| 360 |
Hard |
First Data Voice Services added a layer of validation that checks the data they receive from CLGC to make sure it is HTML friendly (i.e. no binary data). First Data Voice Services will return this response on Internet transactions if the check fails (th |
D27 |
| 524 |
Hard |
Debit Switch unavailable Timeout Retry –Communications link to debit/EBT network gateway is down or responded with a "System Malfunction (96)" message |
D27 |
| 812 |
Hard |
Over issuer velocity amount |
D27 |
| 401 |
Hard |
Offer Processing Error |
D27 |
| 001 |
Hard |
Schema Validation Error |
D27 |
| 942 |
Hard |
Customer cancellation |
D27 |
| 333 |
Hard |
No previous transaction. The void or reversal transaction could not be matched to a previous (original) transaction. In the case of a pre-auth redemption, the corresponding locking transaction could not be identified. |
D27 |
| 374 |
Hard |
Product code(s) restricted. |
D27 |
| 153 |
Hard |
Already redeemed |
D27 |
| 601 |
Hard |
Invalid Batch Number |
D27 |
| 326 |
Hard |
Incorrect transaction version or format number for POS transactions. |
D27 |
| 114 |
Hard |
Invalid account type |
D27 |
| 563 |
Hard |
Over fuel limit |
D27 |
| 729 |
Hard |
Hard Negative Info On File. |
D27 |
| 350 |
Hard |
Account not in inactive state. (e.g. Response when enabling a physical card, when the physical card in not in an inactive state.) |
D27 |
| 558 |
Hard |
Invalid Track 2 data |
D27 |
| 805 |
Hard |
Velocity exceeded |
D27 |
| 321 |
Hard |
Invalid new password. The new password does not meet the minimum security criteria |
D27 |
| 385 |
Hard |
Accepted but not yet processed. |
D27 |
| 792 |
Hard |
See attendant. |
D27 |
| 826 |
Hard |
Signature required |
D27 |
| 337 |
Hard |
Too many transactions requested. |
D27 |
| 376 |
Hard |
Account status is void lock. |
D27 |
| 603 |
Hard |
Close Unavailable |
D27 |
| 819 |
Hard |
Over chain daily velocity count |
D27 |
| 904 |
Hard |
Format error. |
D27 |
| 368 |
Hard |
No account link. |
D27 |
| 527 |
Hard |
Network Response indicates that Merchant ID/SE is invalid. |
D27 |
| 814 |
Hard |
Over merchant daily velocity amount |
D27 |
| 551 |
Hard |
Invalid Driver |
D27 |
| 130 |
Hard |
Invalid terminal. |
D27 |
| 404 |
Hard |
TransArmor Key Error. |
D27 |
| 915 |
Hard |
Timeout Reversal not supported. Resend the original transaction. Do not retry the timeout reversal |
D27 |
| 328 |
Hard |
Request not permitted by this merchant location. |
D27 |
| 565 |
Hard |
Fuel price error |
D27 |
| 775 |
Hard |
Subsystem Unavailable. |
D27 |
| 352 |
Hard |
First Data Voice Services returns this response on Internet transactions where they did not receive a response from CLGC. |
D27 |
| 507 |
Hard |
New Account Information available. |
D27 |
| 560 |
Hard |
Invalid Odometer |
D27 |
| 807 |
Hard |
Over non-fuel limit |
D27 |
| 311 |
Hard |
Not lost or stolen. |
D27 |
| 339 |
Hard |
Transaction history not available. |
D27 |
| 380 |
Hard |
Bulk activation error. |
D27 |
| 721 |
Hard |
Invalid ZIP Code |
D27 |
| 821 |
Hard |
Over chain daily velocity both |
D27 |
| 908 |
Hard |
Transaction destination not found for routing. |
D27 |
| 316 |
Hard |
Incorrect location. There was a problem with the merchant location. |
D27 |
| 530 |
Hard |
The authorizing network has a problem decrypting the cryptogram in the request. |
D27 |
| 816 |
Hard |
Over merchant product velocity amount |
D27 |
| 344 |
Hard |
Internet access disabled. |
D27 |
| 553 |
Hard |
Exceeds transaction total limit per product class. |
D27 |
| 155 |
Hard |
Recharge amount exceeded |
D27 |
| 502 |
Hard |
Invalid State Code. |
D27 |
| 330 |
Hard |
Bad checksum. The checksum provided is incorrect. |
D27 |
| 567 |
Hard |
Over repair limit |
D27 |
| 355 |
Hard |
Invalid currency. The provided currency is invalid. |
D27 |
| 519 |
Hard |
Invalid Effective Date. |
D27 |
| 562 |
Hard |
Pay at pump not allowed |
D27 |
| 809 |
Hard |
Over card velocity count |
D27 |
| 347 |
Hard |
Promotions for Internet virtual and physical cards do not match. When enabling a physical card to a virtual card, both must be from the same promotion. Cards for bulk activation request must be from the same promotion |
D27 |
| 555 |
Hard |
Invalid Date/Time |
D27 |
| 802 |
Hard |
Imprint card |
D27 |
| 317 |
Hard |
Max balance exceeded. The transaction, if completed, would cause the account balance to be exceeded by the max_balance as specified in the promotion. Some merchants set the max_balance to a value twice the max transaction amount. |
D27 |
| 341 |
Hard |
Invalid status change. The status change requested (e.g. lost/stolen, freeze active card) cannot be performed. |
D27 |
| 382 |
Hard |
Bulk activation package amount error. |
D27 |
| 723 |
Hard |
Driver’s License or ID is Required |
D27 |
| 823 |
Hard |
Over chain product velocity both |
D27 |
| 940 |
Hard |
Error. |
D27 |
| 354 |
Hard |
Merchant not configured as International although the account requires it. (e.g. The account allows currency conversion but the merchant is not configured for International.) |
D27 |
| 542 |
Hard |
DUKPT: An error while processing the PIN block that is not related to the point-ofsale equipment. Contact the Help Desk for assistance. |
D27 |
| 359 |
Hard |
The terminal transaction number did not match (on a void or reversal). |
D27 |
| 523 |
Hard |
Crypto box is offline. |
D27 |
| 811 |
Hard |
Over issuer velocity count |
D27 |
| 157 |
Hard |
Invalid entry |
D27 |
| 504 |
Hard |
Do not try again. |
D27 |
| 924 |
Hard |
Limit check failed |
D27 |
| 332 |
Hard |
Account locked. |
D27 |
| 372 |
Hard |
Promo location restricted. |
D27 |
| 152 |
Hard |
Exceeds limit |
D27 |
| 726 |
Hard |
Unable to Locate Record On File. |
D27 |
| 349 |
Hard |
Account already linked. (e.g. Response when enabling a physical card, when the two provided accounts have already been linked together.) |
D27 |
| 557 |
Hard |
Invalid prompt entry |
D27 |
| 804 |
Hard |
Fuel only |
D27 |
| 320 |
Hard |
Invalid password. |
D27 |
| 384 |
Hard |
Account row locked. |
D27 |
| 825 |
Hard |
No chain ID for chain merchant |
D27 |
| 323 |
Hard |
Password retry exceeded. The user account has been frozen because the user attempted access and was denied. Seek management assistance. |
D27 |
| 602 |
Hard |
No Open Batch |
D27 |
| 950 |
Hard |
Violation of business arrangement |
D27 |
| 818 |
Hard |
Over merchant product velocity both |
D27 |
| 902 |
Hard |
Invalid transaction. This card or terminal is not permitted to perform this transaction, or the transaction type is invalid, or First Data is unable to route a refund request to the network. |
D27 |
| 367 |
Hard |
Target embossed card entered and Transaction count entered do not match. |
D27 |
| 525 |
Hard |
Debit/EBT network gateway cannot get through to the ISSUER. |
D27 |
| 813 |
Hard |
Over merchant daily velocity count |
D27 |
| 550 |
Hard |
Invalid Vehicle |
D27 |
| 108 |
Hard |
Refer to issuer‘s special conditions |
D27 |
| 944 |
Hard |
Invalid response |
D27 |
| 336 |
Hard |
Bad authorization code. The authorization code test failed. |
D27 |
| 375 |
Hard |
Bad Post Date. The Post Date is not a valid date. |
D27 |
| 154 |
Hard |
Over monthly limit |
D27 |
| 522 |
Soft |
Cash Back greater than total Transaction amount. |
D28 |
| 104 |
Soft |
Restricted card |
D29 |
| 105 |
Soft |
Call acquirer's security department |
D30 |
| 727 |
Soft |
Refer – Call Authorization (Checks only). |
D30 |
| 107 |
Soft |
Call for authorization |
D30 |
| 728 |
Soft |
Referred – Skip Trace Info. |
D30 |
| 129 |
Soft |
Suspected counterfeit card |
D31 |
| 102 |
Soft |
Suspected fraud |
D31 |
| 150 |
Soft |
Invalid merchant set up |
D33 |
| 569 |
Soft |
Invalid user |
D33 |
| 133 |
Soft |
The TPP ID was not found |
D34 |