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FirstData Rapid Connect (real-time) Response Codes:
Transaction Responses
| Code | Type | Message | CSI Pay Code |
|---|---|---|---|
| 003 | Good | Approve VIP | A01 |
| 703 | Good | Approved EMV Key Load, more key load data pending. | A01 |
| 000 | Good | Approve | A01 |
| 701 | Good | Approved EMV Key Load | A01 |
| 785 | Good | No reason to decline | A01 |
| 334 | Good | Already reversed. | A03 |
| 002 | Good | Approve for partial amount. | A05 |
| 790 | Soft | Not approved. Used only in Visa bill/recurring payment. Merchant must not resubmit same transaction but may continue billing process in subsequent billing period. | D01 |
| 911 | Soft | Card issuer timed out. | D01 |
| 124 | Soft | Violation of law. | D01 |
| 513 | Soft | Decline. Transaction not permitted to acquirer or terminal. | D01 |
| 540 | Soft | Edit Honor. | D01 |
| 773 | Soft | Unsuccessful. | D01 |
| 791 | Soft | Not approved. Used only in Visa bill/recurring payment. Merchant must stop recurring payment requests. | D01 |
| 100 | Soft | Do not honor | D01 |
| 500 | Soft | Decline. | D01 |
| 515 | Soft | Declined. No term record on First Data system. | D01 |
| 514 | Soft | Do not try again – Applies to recurring authorizations only. There was security violation. | D01 |
| 708 | Soft | Honor With Authentication. | D01 |
| 132 | Hard | Unmatched card expiry date. | D02 |
| 116 | Soft | Not sufficient funds | D03 |
| 521 | Soft | Enter lesser amount. | D03 |
| 704 | Hard | Pick Up Card. | D04 |
| 370 | Hard | Account on hold. | D04 |
| 767 | Hard | Hard Capture; Pick Up. | D04 |
| 118 | Hard | No card record. | D05 |
| 373 | Hard | Invalid Card Account. | D05 |
| 131 | Hard | Invalid account number. | D05 |
| 506 | Hard | Invalid Checking Account Number. | D05 |
| 526 | Hard | Undefined Card – Debit/EBT network gateway cannot route card based on Merchant Entitlement | D05 |
| 303 | Hard | Unknown account. The account could not be located in the account table. | D06 |
| 378 | Hard | Account is Purged. The Account record was purged from the database. | D06 |
| 302 | Hard | Account closed. The account was closed, probably because the account balance was $0.00. | D06 |
| 304 | Hard | Inactive account. The account has not been activated by an approved location. | D06 |
| 541 | Hard | No Savings Account. | D06 |
| 117 | Soft | Incorrect PIN. | D07 |
| 958 | Soft | CCV2 failed | D08 |
| 954 | Soft | CCV failed. | D08 |
| 517 | Soft | CVV2 Declined. | D08 |
| 959 | Soft | CAV failed | D08 |
| 772 | Soft | Duplicate Return. | D09 |
| 776 | Soft | Duplicate Completion. | D09 |
| 774 | Soft | Duplicate Reversal. | D09 |
| 913 | Soft | Duplicate transaction. | D09 |
| 731 | Hard | Rejected Lost/Stolen Checks | D10 |
| 208 | Hard | Lost card. | D10 |
| 209 | Hard | Stolen card. | D11 |
| 909 | Soft | System malfunction. | D12 |
| 907 | Soft | Card issuer or switch inoperative | D12 |
| 119 | Soft | Transaction not permitted to cardholder. | D12 |
| 963 | Soft | Acquirer channel unavailable | D12 |
| 512 | Soft | Service not allowed. | D12 |
| 120 | Soft | Transaction not permitted to terminal. | D12 |
| 402 | Soft | TransArmor Service Unavailable. | D12 |
| 123 | Soft | Exceeds withdrawal frequency limit. | D15 |
| 554 | Soft | Over daily limit | D15 |
| 782 | Soft | Count Exceeds Limit. | D15 |
| 121 | Soft | Exceeds withdrawal amount limit. | D15 |
| 528 | Soft | Debit/EBT transaction count exceeds pre-determined limit in specified time/ Withdrawal limit exceeded. | D15 |
| 510 | Hard | New Account Information – Applies to recurring authorizations only. The card has expired | D16 |
| 509 | Hard | Do not try again – Applies to recurring authorizations only. The card has expired | D16 |
| 511 | Hard | Try again later – Applies to recurring authorizations only. The card has expired. Get the new expiration date and try again | D16 |
| 101 | Hard | Expired card. | D16 |
| 505 | Soft | Please retry. | D17 |
| 516 | Soft | Please retry – Reasons for this error are one of the following: Format Error, Unable to route transaction, Switch or issuer unavailable, System Busy, Timeout | D17 |
| 920 | Soft | Security H/W or S/W error - try again | D17 |
| 508 | Soft | Try again later – Declined: Association‗s payment cancellation advice code provided. Applies to recurring authorizations only. These are examples of what may have occurred: the account is over the credit limit try again in 72 hours. | D17 |
| 921 | Soft | Security H/W or S/W error - no action | D17 |
| 318 | Soft | Invalid amount. There was a problem with the amount field in the transaction format – more or less than min/max amounts specified in the promotion for that transaction. | D18 |
| 110 | Soft | Invalid amount | D18 |
| 771 | Soft | Amount Too Large. | D18 |
| 106 | Soft | Allowable PIN tries exceeded | D21 |
| 317 | Hard | Max balance exceeded. The transaction, if completed, would cause the account balance to be exceeded by the max_balance as specified in the promotion. Some merchants set the max_balance to a value twice the max transaction amount. | D27 |
| 349 | Hard | Account already linked. (e.g. Response when enabling a physical card, when the two provided accounts have already been linked together.) | D27 |
| 557 | Hard | Invalid prompt entry | D27 |
| 804 | Hard | Fuel only | D27 |
| 520 | Hard | Reversal Rejected. Do not try again. | D27 |
| 346 | Hard | Invalid merchant key. The merchant key block provided is invalid. (e.g. The working key provided in an Assign Merchant Working Key transaction). | D27 |
| 384 | Hard | Account row locked. | D27 |
| 323 | Hard | Password retry exceeded. The user account has been frozen because the user attempted access and was denied. Seek management assistance. | D27 |
| 825 | Hard | No chain ID for chain merchant | D27 |
| 154 | Hard | Over monthly limit | D27 |
| 602 | Hard | No Open Batch | D27 |
| 818 | Hard | Over merchant product velocity both | D27 |
| 902 | Hard | Invalid transaction. This card or terminal is not permitted to perform this transaction, or the transaction type is invalid, or First Data is unable to route a refund request to the network. | D27 |
| 367 | Hard | Target embossed card entered and Transaction count entered do not match. | D27 |
| 813 | Hard | Over merchant daily velocity count | D27 |
| 702 | Hard | EMV Key Download Error. | D27 |
| 550 | Hard | Invalid Vehicle | D27 |
| 336 | Hard | Bad authorization code. The authorization code test failed. | D27 |
| 375 | Hard | Bad Post Date. The Post Date is not a valid date. | D27 |
| 944 | Hard | Invalid response | D27 |
| 327 | Hard | Request not permitted by this account. | D27 |
| 122 | Hard | Security violation | D27 |
| 564 | Hard | Over cash limit | D27 |
| 320 | Hard | Invalid password. | D27 |
| 351 | Hard | First Data Voice Services returns this response on Internet transactions where the interface input parameter is not valid. | D27 |
| 559 | Hard | Voyager ID problem | D27 |
| 806 | Hard | Authorization ID needed | D27 |
| 524 | Hard | Debit Switch unavailable Timeout Retry –Communications link to debit/EBT network gateway is down or responded with a "System Malfunction (96)" message | D27 |
| 356 | Hard | Request not International. Merchant configured to require currency information for each financial transaction, however none was sent. | D27 |
| 403 | Hard | TransArmor Invalid Token or Account Number. | D27 |
| 338 | Hard | No transactions available/no more transactions available. There are no transactions for this account or there are no transactions as determined by the specified first transaction number. | D27 |
| 377 | Hard | Already active and reloadable. | D27 |
| 604 | Hard | Close Not Valid | D27 |
| 820 | Hard | Over chain daily velocity amount | D27 |
| 906 | Hard | System Error. There is a problem with the host processing system. Call your helpdesk or operations support. | D27 |
| 369 | Hard | Invalid time zone. | D27 |
| 108 | Hard | Refer to issuer‘s special conditions | D27 |
| 343 | Hard | No phone service. Attempted a calling card transaction on an account which is not configured for calling card activity. | D27 |
| 815 | Hard | Over merchant daily velocity both | D27 |
| 729 | Hard | Hard Negative Info On File. | D27 |
| 552 | Hard | Invalid Product | D27 |
| 501 | Hard | Date of Birth Error for Check Processing. | D27 |
| 329 | Hard | Bad_repay_date. | D27 |
| 566 | Hard | Y or N required | D27 |
| 353 | Hard | First Data Voice Services returns this response on Internet transactions where the client certificate is invalid. | D27 |
| 561 | Hard | Invalid Restriction Code | D27 |
| 808 | Hard | Invalid location | D27 |
| 527 | Hard | Network Response indicates that Merchant ID/SE is invalid. | D27 |
| 775 | Hard | Subsystem Unavailable. | D27 |
| 801 | Hard | Over merchandise limit | D27 |
| 507 | Hard | New Account Information available. | D27 |
| 340 | Hard | New password required. | D27 |
| 381 | Hard | Bulk activation unattempted error | D27 |
| 722 | Hard | Invalid value in the field | D27 |
| 822 | Hard | Over chain product velocity count | D27 |
| 914 | Hard | Void/Full Reversal requests in which the Original Authorization was not found. | D27 |
| 308 | Hard | Already active. The card is already active and does not need to be reactivated | D27 |
| 345 | Hard | Invalid EAN. The EAN is not correc t for the provided account number. | D27 |
| 817 | Hard | Over merchant product velocity count | D27 |
| 810 | Hard | Over card velocity amount | D27 |
| 530 | Hard | The authorizing network has a problem decrypting the cryptogram in the request. | D27 |
| 156 | Hard | Max number of recharges exceeded | D27 |
| 503 | Hard | New Account Information. | D27 |
| 331 | Hard | Balance not available (denial). Due to an internal First Data Closed Loop Gift Card (CLGC) issue, information from this account could not be retrieved. | D27 |
| 923 | Hard | Request in progress | D27 |
| 151 | Hard | Activation failed | D27 |
| 568 | Hard | Over additive limit | D27 |
| 357 | Hard | Currency conversion error. Internal CLGC system error. | D27 |
| 315 | Hard | Bad mag stripe. The mag stripe could not be parsed for account information | D27 |
| 348 | Hard | Invalid transaction source. The provided source (field EA) is not valid for this transaction. | D27 |
| 556 | Hard | Exceeds quantity | D27 |
| 803 | Hard | Not on file | D27 |
| 519 | Hard | Invalid Effective Date. | D27 |
| 316 | Hard | Incorrect location. There was a problem with the merchant location. | D27 |
| 342 | Hard | Void of activation after account activity. | D27 |
| 383 | Hard | Store location zero not allowed. | D27 |
| 322 | Hard | Exceeded account reloads. The clerk/user/location was only permitted to reload some number of accounts. That number was exceeded. (See your Business Manager in order to extend this limit.) | D27 |
| 724 | Hard | Referred - Not Active | D27 |
| 824 | Hard | Over chain product velocity amount | D27 |
| 941 | Hard | Invalid issuer. | D27 |
| 360 | Hard | First Data Voice Services added a layer of validation that checks the data they receive from CLGC to make sure it is HTML friendly (i.e. no binary data). First Data Voice Services will return this response on Internet transactions if the check fails (th | D27 |
| 812 | Hard | Over issuer velocity amount | D27 |
| 542 | Hard | DUKPT: An error while processing the PIN block that is not related to the point-ofsale equipment. Contact the Help Desk for assistance. | D27 |
| 401 | Hard | Offer Processing Error | D27 |
| 333 | Hard | No previous transaction. The void or reversal transaction could not be matched to a previous (original) transaction. In the case of a pre-auth redemption, the corresponding locking transaction could not be identified. | D27 |
| 374 | Hard | Product code(s) restricted. | D27 |
| 942 | Hard | Customer cancellation | D27 |
| 153 | Hard | Already redeemed | D27 |
| 601 | Hard | Invalid Batch Number | D27 |
| 826 | Hard | Signature required | D27 |
| 114 | Hard | Invalid account type | D27 |
| 563 | Hard | Over fuel limit | D27 |
| 319 | Hard | Invalid clerk. The clerk field was either missing, when required, or the content did not match the requirements | D27 |
| 350 | Hard | Account not in inactive state. (e.g. Response when enabling a physical card, when the physical card in not in an inactive state.) | D27 |
| 558 | Hard | Invalid Track 2 data | D27 |
| 805 | Hard | Velocity exceeded | D27 |
| 523 | Hard | Crypto box is offline. | D27 |
| 354 | Hard | Merchant not configured as International although the account requires it. (e.g. The account allows currency conversion but the merchant is not configured for International.) | D27 |
| 385 | Hard | Accepted but not yet processed. | D27 |
| 326 | Hard | Incorrect transaction version or format number for POS transactions. | D27 |
| 792 | Hard | See attendant. | D27 |
| 376 | Hard | Account status is void lock. | D27 |
| 603 | Hard | Close Unavailable | D27 |
| 819 | Hard | Over chain daily velocity count | D27 |
| 904 | Hard | Format error. | D27 |
| 368 | Hard | No account link. | D27 |
| 001 | Hard | Schema Validation Error | D27 |
| 814 | Hard | Over merchant daily velocity amount | D27 |
| 726 | Hard | Unable to Locate Record On File. | D27 |
| 551 | Hard | Invalid Driver | D27 |
| 337 | Hard | Too many transactions requested. | D27 |
| 404 | Hard | TransArmor Key Error. | D27 |
| 328 | Hard | Request not permitted by this merchant location. | D27 |
| 915 | Hard | Timeout Reversal not supported. Resend the original transaction. Do not retry the timeout reversal | D27 |
| 565 | Hard | Fuel price error | D27 |
| 321 | Hard | Invalid new password. The new password does not meet the minimum security criteria | D27 |
| 352 | Hard | First Data Voice Services returns this response on Internet transactions where they did not receive a response from CLGC. | D27 |
| 560 | Hard | Invalid Odometer | D27 |
| 807 | Hard | Over non-fuel limit | D27 |
| 525 | Hard | Debit/EBT network gateway cannot get through to the ISSUER. | D27 |
| 339 | Hard | Transaction history not available. | D27 |
| 380 | Hard | Bulk activation error. | D27 |
| 721 | Hard | Invalid ZIP Code | D27 |
| 821 | Hard | Over chain daily velocity both | D27 |
| 908 | Hard | Transaction destination not found for routing. | D27 |
| 130 | Hard | Invalid terminal. | D27 |
| 344 | Hard | Internet access disabled. | D27 |
| 816 | Hard | Over merchant product velocity amount | D27 |
| 740 | Hard | Totals Unavailable. | D27 |
| 553 | Hard | Exceeds transaction total limit per product class. | D27 |
| 809 | Hard | Over card velocity count | D27 |
| 950 | Hard | Violation of business arrangement | D27 |
| 529 | Hard | Resubmission of transaction violates debit/EBT network frequency. | D27 |
| 155 | Hard | Recharge amount exceeded | D27 |
| 502 | Hard | Invalid State Code. | D27 |
| 330 | Hard | Bad checksum. The checksum provided is incorrect. | D27 |
| 567 | Hard | Over repair limit | D27 |
| 355 | Hard | Invalid currency. The provided currency is invalid. | D27 |
| 562 | Hard | Pay at pump not allowed | D27 |
| 311 | Hard | Not lost or stolen. | D27 |
| 347 | Hard | Promotions for Internet virtual and physical cards do not match. When enabling a physical card to a virtual card, both must be from the same promotion. Cards for bulk activation request must be from the same promotion | D27 |
| 555 | Hard | Invalid Date/Time | D27 |
| 802 | Hard | Imprint card | D27 |
| 518 | Hard | Invalid account/date or sales date in future. | D27 |
| 109 | Hard | Invalid merchant. The merchant is not in the merchant database or the merchant is not permitted to use this particular card. | D27 |
| 341 | Hard | Invalid status change. The status change requested (e.g. lost/stolen, freeze active card) cannot be performed. | D27 |
| 382 | Hard | Bulk activation package amount error. | D27 |
| 723 | Hard | Driver’s License or ID is Required | D27 |
| 823 | Hard | Over chain product velocity both | D27 |
| 940 | Hard | Error. | D27 |
| 359 | Hard | The terminal transaction number did not match (on a void or reversal). | D27 |
| 811 | Hard | Over issuer velocity count | D27 |
| 532 | Hard | The DUKPT Base Derivation key is missing or incorrect in the PIN pad, or PIN key synchronization error. | D27 |
| 157 | Hard | Invalid entry | D27 |
| 504 | Hard | Do not try again. | D27 |
| 332 | Hard | Account locked. | D27 |
| 372 | Hard | Promo location restricted. | D27 |
| 924 | Hard | Limit check failed | D27 |
| 152 | Hard | Exceeds limit | D27 |
| 522 | Soft | Cash Back greater than total Transaction amount. | D28 |
| 104 | Soft | Restricted card | D29 |
| 728 | Soft | Referred – Skip Trace Info. | D30 |
| 105 | Soft | Call acquirer's security department | D30 |
| 727 | Soft | Refer – Call Authorization (Checks only). | D30 |
| 107 | Soft | Call for authorization | D30 |
| 102 | Soft | Suspected fraud | D31 |
| 129 | Soft | Suspected counterfeit card | D31 |
| 150 | Soft | Invalid merchant set up | D33 |
| 569 | Soft | Invalid user | D33 |
| 133 | Soft | The TPP ID was not found | D34 |
Provider Codes: Hide
- FirsData ACH Realtime
- First Data Account Updater
- FirstData BuyPass (real-time)
- FirstData Compass (batch)
- FirstData Compass (real-time)
- FirstData Compass Chargeback Disputing
- FirstData DFM (Wells Fargo) Chargeback
- FirstData Global Gateway (Linkpoint) (real-time)
- FirstData Nashville (real-time)
- FirstData North (real-time)
- FirstData Omaha (real-time)
- FirstData OmniPay (real-time)
- FirstData Rapid Connect (real-time)
- TransArmor Compass StrongAuth Tokenization
- TransArmor Nashville StrongAuth Tokenization
Groups
Provider Codes: Hide
- FirsData ACH Realtime
- First Data Account Updater
- FirstData BuyPass (real-time)
- FirstData Compass (batch)
- FirstData Compass (real-time)
- FirstData Compass Chargeback Disputing
- FirstData DFM (Wells Fargo) Chargeback
- FirstData Global Gateway (Linkpoint) (real-time)
- FirstData Nashville (real-time)
- FirstData North (real-time)
- FirstData Omaha (real-time)
- FirstData OmniPay (real-time)
- FirstData Rapid Connect (real-time)
- TransArmor Compass StrongAuth Tokenization
- TransArmor Nashville StrongAuth Tokenization
Provider Codes: Hide
- Agreement Express Verification
- JangoMail Email Service
- Lexis Nexis Skip Tracing
- Magento Shopping Cart
- Napse VTOL (real-time)
- Napse VTOL Cards-batch
- RevSpring (ex Dantom) Print House
- SendGrid SMTP Email Service
- StrongAuth Appliance Tokenization
- Subuno Reconciliation
- Transaction Processing Gateway (TPG) Fulfillment
- TransUnion Credit Bureau
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