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FirstData Rapid Connect (real-time) Response Codes:
Transaction Responses
| Code | Type | Message | CSI Pay Code |
|---|---|---|---|
| 003 | Good | Approve VIP | A01 |
| 703 | Good | Approved EMV Key Load, more key load data pending. | A01 |
| 000 | Good | Approve | A01 |
| 701 | Good | Approved EMV Key Load | A01 |
| 785 | Good | No reason to decline | A01 |
| 334 | Good | Already reversed. | A03 |
| 002 | Good | Approve for partial amount. | A05 |
| 911 | Soft | Card issuer timed out. | D01 |
| 124 | Soft | Violation of law. | D01 |
| 540 | Soft | Edit Honor. | D01 |
| 513 | Soft | Decline. Transaction not permitted to acquirer or terminal. | D01 |
| 773 | Soft | Unsuccessful. | D01 |
| 791 | Soft | Not approved. Used only in Visa bill/recurring payment. Merchant must stop recurring payment requests. | D01 |
| 100 | Soft | Do not honor | D01 |
| 515 | Soft | Declined. No term record on First Data system. | D01 |
| 500 | Soft | Decline. | D01 |
| 708 | Soft | Honor With Authentication. | D01 |
| 514 | Soft | Do not try again – Applies to recurring authorizations only. There was security violation. | D01 |
| 790 | Soft | Not approved. Used only in Visa bill/recurring payment. Merchant must not resubmit same transaction but may continue billing process in subsequent billing period. | D01 |
| 132 | Hard | Unmatched card expiry date. | D02 |
| 116 | Soft | Not sufficient funds | D03 |
| 521 | Soft | Enter lesser amount. | D03 |
| 370 | Hard | Account on hold. | D04 |
| 767 | Hard | Hard Capture; Pick Up. | D04 |
| 704 | Hard | Pick Up Card. | D04 |
| 118 | Hard | No card record. | D05 |
| 373 | Hard | Invalid Card Account. | D05 |
| 131 | Hard | Invalid account number. | D05 |
| 526 | Hard | Undefined Card – Debit/EBT network gateway cannot route card based on Merchant Entitlement | D05 |
| 506 | Hard | Invalid Checking Account Number. | D05 |
| 302 | Hard | Account closed. The account was closed, probably because the account balance was $0.00. | D06 |
| 304 | Hard | Inactive account. The account has not been activated by an approved location. | D06 |
| 541 | Hard | No Savings Account. | D06 |
| 303 | Hard | Unknown account. The account could not be located in the account table. | D06 |
| 378 | Hard | Account is Purged. The Account record was purged from the database. | D06 |
| 117 | Soft | Incorrect PIN. | D07 |
| 954 | Soft | CCV failed. | D08 |
| 958 | Soft | CCV2 failed | D08 |
| 517 | Soft | CVV2 Declined. | D08 |
| 959 | Soft | CAV failed | D08 |
| 774 | Soft | Duplicate Reversal. | D09 |
| 913 | Soft | Duplicate transaction. | D09 |
| 772 | Soft | Duplicate Return. | D09 |
| 776 | Soft | Duplicate Completion. | D09 |
| 208 | Hard | Lost card. | D10 |
| 731 | Hard | Rejected Lost/Stolen Checks | D10 |
| 209 | Hard | Stolen card. | D11 |
| 119 | Soft | Transaction not permitted to cardholder. | D12 |
| 512 | Soft | Service not allowed. | D12 |
| 963 | Soft | Acquirer channel unavailable | D12 |
| 907 | Soft | Card issuer or switch inoperative | D12 |
| 120 | Soft | Transaction not permitted to terminal. | D12 |
| 402 | Soft | TransArmor Service Unavailable. | D12 |
| 909 | Soft | System malfunction. | D12 |
| 123 | Soft | Exceeds withdrawal frequency limit. | D15 |
| 782 | Soft | Count Exceeds Limit. | D15 |
| 121 | Soft | Exceeds withdrawal amount limit. | D15 |
| 528 | Soft | Debit/EBT transaction count exceeds pre-determined limit in specified time/ Withdrawal limit exceeded. | D15 |
| 554 | Soft | Over daily limit | D15 |
| 509 | Hard | Do not try again – Applies to recurring authorizations only. The card has expired | D16 |
| 511 | Hard | Try again later – Applies to recurring authorizations only. The card has expired. Get the new expiration date and try again | D16 |
| 101 | Hard | Expired card. | D16 |
| 510 | Hard | New Account Information – Applies to recurring authorizations only. The card has expired | D16 |
| 505 | Soft | Please retry. | D17 |
| 516 | Soft | Please retry – Reasons for this error are one of the following: Format Error, Unable to route transaction, Switch or issuer unavailable, System Busy, Timeout | D17 |
| 921 | Soft | Security H/W or S/W error - no action | D17 |
| 508 | Soft | Try again later – Declined: Association‗s payment cancellation advice code provided. Applies to recurring authorizations only. These are examples of what may have occurred: the account is over the credit limit try again in 72 hours. | D17 |
| 920 | Soft | Security H/W or S/W error - try again | D17 |
| 318 | Soft | Invalid amount. There was a problem with the amount field in the transaction format – more or less than min/max amounts specified in the promotion for that transaction. | D18 |
| 110 | Soft | Invalid amount | D18 |
| 771 | Soft | Amount Too Large. | D18 |
| 106 | Soft | Allowable PIN tries exceeded | D21 |
| 563 | Hard | Over fuel limit | D27 |
| 377 | Hard | Already active and reloadable. | D27 |
| 940 | Hard | Error. | D27 |
| 327 | Hard | Request not permitted by this account. | D27 |
| 826 | Hard | Signature required | D27 |
| 558 | Hard | Invalid Track 2 data | D27 |
| 369 | Hard | Invalid time zone. | D27 |
| 320 | Hard | Invalid password. | D27 |
| 343 | Hard | No phone service. Attempted a calling card transaction on an account which is not configured for calling card activity. | D27 |
| 518 | Hard | Invalid account/date or sales date in future. | D27 |
| 346 | Hard | Invalid merchant key. The merchant key block provided is invalid. (e.g. The working key provided in an Assign Merchant Working Key transaction). | D27 |
| 805 | Hard | Velocity exceeded | D27 |
| 792 | Hard | See attendant. | D27 |
| 603 | Hard | Close Unavailable | D27 |
| 501 | Hard | Date of Birth Error for Check Processing. | D27 |
| 152 | Hard | Exceeds limit | D27 |
| 338 | Hard | No transactions available/no more transactions available. There are no transactions for this account or there are no transactions as determined by the specified first transaction number. | D27 |
| 819 | Hard | Over chain daily velocity count | D27 |
| 551 | Hard | Invalid Driver | D27 |
| 353 | Hard | First Data Voice Services returns this response on Internet transactions where the client certificate is invalid. | D27 |
| 532 | Hard | The DUKPT Base Derivation key is missing or incorrect in the PIN pad, or PIN key synchronization error. | D27 |
| 108 | Hard | Refer to issuer‘s special conditions | D27 |
| 814 | Hard | Over merchant daily velocity amount | D27 |
| 345 | Hard | Invalid EAN. The EAN is not correc t for the provided account number. | D27 |
| 520 | Hard | Reversal Rejected. Do not try again. | D27 |
| 356 | Hard | Request not International. Merchant configured to require currency information for each financial transaction, however none was sent. | D27 |
| 807 | Hard | Over non-fuel limit | D27 |
| 565 | Hard | Fuel price error | D27 |
| 381 | Hard | Bulk activation unattempted error | D27 |
| 329 | Hard | Bad_repay_date. | D27 |
| 915 | Hard | Timeout Reversal not supported. Resend the original transaction. Do not retry the timeout reversal | D27 |
| 560 | Hard | Invalid Odometer | D27 |
| 357 | Hard | Currency conversion error. Internal CLGC system error. | D27 |
| 702 | Hard | EMV Key Download Error. | D27 |
| 308 | Hard | Already active. The card is already active and does not need to be reactivated | D27 |
| 816 | Hard | Over merchant product velocity amount | D27 |
| 721 | Hard | Invalid ZIP Code | D27 |
| 503 | Hard | New Account Information. | D27 |
| 154 | Hard | Over monthly limit | D27 |
| 340 | Hard | New password required. | D27 |
| 902 | Hard | Invalid transaction. This card or terminal is not permitted to perform this transaction, or the transaction type is invalid, or First Data is unable to route a refund request to the network. | D27 |
| 821 | Hard | Over chain daily velocity both | D27 |
| 553 | Hard | Exceeds transaction total limit per product class. | D27 |
| 562 | Hard | Pay at pump not allowed | D27 |
| 155 | Hard | Recharge amount exceeded | D27 |
| 348 | Hard | Invalid transaction source. The provided source (field EA) is not valid for this transaction. | D27 |
| 524 | Hard | Debit Switch unavailable Timeout Retry –Communications link to debit/EBT network gateway is down or responded with a "System Malfunction (96)" message | D27 |
| 809 | Hard | Over card velocity count | D27 |
| 567 | Hard | Over repair limit | D27 |
| 383 | Hard | Store location zero not allowed. | D27 |
| 122 | Hard | Security violation | D27 |
| 331 | Hard | Balance not available (denial). Due to an internal First Data Closed Loop Gift Card (CLGC) issue, information from this account could not be retrieved. | D27 |
| 823 | Hard | Over chain product velocity both | D27 |
| 555 | Hard | Invalid Date/Time | D27 |
| 360 | Hard | First Data Voice Services added a layer of validation that checks the data they receive from CLGC to make sure it is HTML friendly (i.e. no binary data). First Data Voice Services will return this response on Internet transactions if the check fails (th | D27 |
| 729 | Hard | Hard Negative Info On File. | D27 |
| 315 | Hard | Bad mag stripe. The mag stripe could not be parsed for account information | D27 |
| 802 | Hard | Imprint card | D27 |
| 723 | Hard | Driver’s License or ID is Required | D27 |
| 342 | Hard | Void of activation after account activity. | D27 |
| 374 | Hard | Product code(s) restricted. | D27 |
| 906 | Hard | System Error. There is a problem with the host processing system. Call your helpdesk or operations support. | D27 |
| 322 | Hard | Exceeded account reloads. The clerk/user/location was only permitted to reload some number of accounts. That number was exceeded. (See your Business Manager in order to extend this limit.) | D27 |
| 333 | Hard | No previous transaction. The void or reversal transaction could not be matched to a previous (original) transaction. In the case of a pre-auth redemption, the corresponding locking transaction could not be identified. | D27 |
| 924 | Hard | Limit check failed | D27 |
| 157 | Hard | Invalid entry | D27 |
| 350 | Hard | Account not in inactive state. (e.g. Response when enabling a physical card, when the physical card in not in an inactive state.) | D27 |
| 527 | Hard | Network Response indicates that Merchant ID/SE is invalid. | D27 |
| 811 | Hard | Over issuer velocity count | D27 |
| 385 | Hard | Accepted but not yet processed. | D27 |
| 376 | Hard | Account status is void lock. | D27 |
| 914 | Hard | Void/Full Reversal requests in which the Original Authorization was not found. | D27 |
| 326 | Hard | Incorrect transaction version or format number for POS transactions. | D27 |
| 825 | Hard | No chain ID for chain merchant | D27 |
| 557 | Hard | Invalid prompt entry | D27 |
| 368 | Hard | No account link. | D27 |
| 775 | Hard | Subsystem Unavailable. | D27 |
| 319 | Hard | Invalid clerk. The clerk field was either missing, when required, or the content did not match the requirements | D27 |
| 507 | Hard | New Account Information available. | D27 |
| 316 | Hard | Incorrect location. There was a problem with the merchant location. | D27 |
| 804 | Hard | Fuel only | D27 |
| 602 | Hard | No Open Batch | D27 |
| 404 | Hard | TransArmor Key Error. | D27 |
| 151 | Hard | Activation failed | D27 |
| 337 | Hard | Too many transactions requested. | D27 |
| 944 | Hard | Invalid response | D27 |
| 818 | Hard | Over merchant product velocity both | D27 |
| 550 | Hard | Invalid Vehicle | D27 |
| 352 | Hard | First Data Voice Services returns this response on Internet transactions where they did not receive a response from CLGC. | D27 |
| 530 | Hard | The authorizing network has a problem decrypting the cryptogram in the request. | D27 |
| 001 | Hard | Schema Validation Error | D27 |
| 813 | Hard | Over merchant daily velocity count | D27 |
| 806 | Hard | Authorization ID needed | D27 |
| 564 | Hard | Over cash limit | D27 |
| 380 | Hard | Bulk activation error. | D27 |
| 941 | Hard | Invalid issuer. | D27 |
| 328 | Hard | Request not permitted by this merchant location. | D27 |
| 559 | Hard | Voyager ID problem | D27 |
| 321 | Hard | Invalid new password. The new password does not meet the minimum security criteria | D27 |
| 344 | Hard | Internet access disabled. | D27 |
| 519 | Hard | Invalid Effective Date. | D27 |
| 354 | Hard | Merchant not configured as International although the account requires it. (e.g. The account allows currency conversion but the merchant is not configured for International.) | D27 |
| 130 | Hard | Invalid terminal. | D27 |
| 815 | Hard | Over merchant daily velocity both | D27 |
| 604 | Hard | Close Not Valid | D27 |
| 502 | Hard | Invalid State Code. | D27 |
| 153 | Hard | Already redeemed | D27 |
| 339 | Hard | Transaction history not available. | D27 |
| 820 | Hard | Over chain daily velocity amount | D27 |
| 552 | Hard | Invalid Product | D27 |
| 355 | Hard | Invalid currency. The provided currency is invalid. | D27 |
| 542 | Hard | DUKPT: An error while processing the PIN block that is not related to the point-ofsale equipment. Contact the Help Desk for assistance. | D27 |
| 347 | Hard | Promotions for Internet virtual and physical cards do not match. When enabling a physical card to a virtual card, both must be from the same promotion. Cards for bulk activation request must be from the same promotion | D27 |
| 523 | Hard | Crypto box is offline. | D27 |
| 808 | Hard | Invalid location | D27 |
| 566 | Hard | Y or N required | D27 |
| 382 | Hard | Bulk activation package amount error. | D27 |
| 114 | Hard | Invalid account type | D27 |
| 330 | Hard | Bad checksum. The checksum provided is incorrect. | D27 |
| 561 | Hard | Invalid Restriction Code | D27 |
| 359 | Hard | The terminal transaction number did not match (on a void or reversal). | D27 |
| 726 | Hard | Unable to Locate Record On File. | D27 |
| 311 | Hard | Not lost or stolen. | D27 |
| 817 | Hard | Over merchant product velocity count | D27 |
| 801 | Hard | Over merchandise limit | D27 |
| 722 | Hard | Invalid value in the field | D27 |
| 504 | Hard | Do not try again. | D27 |
| 950 | Hard | Violation of business arrangement | D27 |
| 341 | Hard | Invalid status change. The status change requested (e.g. lost/stolen, freeze active card) cannot be performed. | D27 |
| 372 | Hard | Promo location restricted. | D27 |
| 904 | Hard | Format error. | D27 |
| 822 | Hard | Over chain product velocity count | D27 |
| 156 | Hard | Max number of recharges exceeded | D27 |
| 349 | Hard | Account already linked. (e.g. Response when enabling a physical card, when the two provided accounts have already been linked together.) | D27 |
| 525 | Hard | Debit/EBT network gateway cannot get through to the ISSUER. | D27 |
| 810 | Hard | Over card velocity amount | D27 |
| 568 | Hard | Over additive limit | D27 |
| 384 | Hard | Account row locked. | D27 |
| 332 | Hard | Account locked. | D27 |
| 923 | Hard | Request in progress | D27 |
| 908 | Hard | Transaction destination not found for routing. | D27 |
| 323 | Hard | Password retry exceeded. The user account has been frozen because the user attempted access and was denied. Seek management assistance. | D27 |
| 824 | Hard | Over chain product velocity amount | D27 |
| 556 | Hard | Exceeds quantity | D27 |
| 367 | Hard | Target embossed card entered and Transaction count entered do not match. | D27 |
| 740 | Hard | Totals Unavailable. | D27 |
| 317 | Hard | Max balance exceeded. The transaction, if completed, would cause the account balance to be exceeded by the max_balance as specified in the promotion. Some merchants set the max_balance to a value twice the max transaction amount. | D27 |
| 109 | Hard | Invalid merchant. The merchant is not in the merchant database or the merchant is not permitted to use this particular card. | D27 |
| 803 | Hard | Not on file | D27 |
| 724 | Hard | Referred - Not Active | D27 |
| 375 | Hard | Bad Post Date. The Post Date is not a valid date. | D27 |
| 403 | Hard | TransArmor Invalid Token or Account Number. | D27 |
| 336 | Hard | Bad authorization code. The authorization code test failed. | D27 |
| 942 | Hard | Customer cancellation | D27 |
| 401 | Hard | Offer Processing Error | D27 |
| 351 | Hard | First Data Voice Services returns this response on Internet transactions where the interface input parameter is not valid. | D27 |
| 529 | Hard | Resubmission of transaction violates debit/EBT network frequency. | D27 |
| 812 | Hard | Over issuer velocity amount | D27 |
| 601 | Hard | Invalid Batch Number | D27 |
| 522 | Soft | Cash Back greater than total Transaction amount. | D28 |
| 104 | Soft | Restricted card | D29 |
| 105 | Soft | Call acquirer's security department | D30 |
| 727 | Soft | Refer – Call Authorization (Checks only). | D30 |
| 107 | Soft | Call for authorization | D30 |
| 728 | Soft | Referred – Skip Trace Info. | D30 |
| 102 | Soft | Suspected fraud | D31 |
| 129 | Soft | Suspected counterfeit card | D31 |
| 569 | Soft | Invalid user | D33 |
| 150 | Soft | Invalid merchant set up | D33 |
| 133 | Soft | The TPP ID was not found | D34 |
Provider Codes: Hide
- FirsData ACH Realtime
- First Data Account Updater
- FirstData BuyPass (real-time)
- FirstData Compass (batch)
- FirstData Compass (real-time)
- FirstData Compass Chargeback Disputing
- FirstData DFM (Wells Fargo) Chargeback
- FirstData Global Gateway (Linkpoint) (real-time)
- FirstData Nashville (real-time)
- FirstData North (real-time)
- FirstData Omaha (real-time)
- FirstData OmniPay (real-time)
- FirstData Rapid Connect (real-time)
- TransArmor Compass StrongAuth Tokenization
- TransArmor Nashville StrongAuth Tokenization
Groups
Provider Codes: Hide
- FirsData ACH Realtime
- First Data Account Updater
- FirstData BuyPass (real-time)
- FirstData Compass (batch)
- FirstData Compass (real-time)
- FirstData Compass Chargeback Disputing
- FirstData DFM (Wells Fargo) Chargeback
- FirstData Global Gateway (Linkpoint) (real-time)
- FirstData Nashville (real-time)
- FirstData North (real-time)
- FirstData Omaha (real-time)
- FirstData OmniPay (real-time)
- FirstData Rapid Connect (real-time)
- TransArmor Compass StrongAuth Tokenization
- TransArmor Nashville StrongAuth Tokenization
Provider Codes: Hide
- Agreement Express Verification
- JangoMail Email Service
- Lexis Nexis Skip Tracing
- Magento Shopping Cart
- Napse VTOL (real-time)
- Napse VTOL Cards-batch
- RevSpring (ex Dantom) Print House
- SendGrid SMTP Email Service
- StrongAuth Appliance Tokenization
- Subuno Reconciliation
- Transaction Processing Gateway (TPG) Fulfillment
- TransUnion Credit Bureau
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