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FirstData Rapid Connect (real-time) Response Codes:
Transaction Responses
| Code | Type | Message | CSI Pay Code |
|---|---|---|---|
| 785 | Good | No reason to decline | A01 |
| 003 | Good | Approve VIP | A01 |
| 703 | Good | Approved EMV Key Load, more key load data pending. | A01 |
| 000 | Good | Approve | A01 |
| 701 | Good | Approved EMV Key Load | A01 |
| 334 | Good | Already reversed. | A03 |
| 002 | Good | Approve for partial amount. | A05 |
| 911 | Soft | Card issuer timed out. | D01 |
| 540 | Soft | Edit Honor. | D01 |
| 124 | Soft | Violation of law. | D01 |
| 773 | Soft | Unsuccessful. | D01 |
| 513 | Soft | Decline. Transaction not permitted to acquirer or terminal. | D01 |
| 791 | Soft | Not approved. Used only in Visa bill/recurring payment. Merchant must stop recurring payment requests. | D01 |
| 515 | Soft | Declined. No term record on First Data system. | D01 |
| 100 | Soft | Do not honor | D01 |
| 708 | Soft | Honor With Authentication. | D01 |
| 500 | Soft | Decline. | D01 |
| 790 | Soft | Not approved. Used only in Visa bill/recurring payment. Merchant must not resubmit same transaction but may continue billing process in subsequent billing period. | D01 |
| 514 | Soft | Do not try again – Applies to recurring authorizations only. There was security violation. | D01 |
| 132 | Hard | Unmatched card expiry date. | D02 |
| 116 | Soft | Not sufficient funds | D03 |
| 521 | Soft | Enter lesser amount. | D03 |
| 370 | Hard | Account on hold. | D04 |
| 767 | Hard | Hard Capture; Pick Up. | D04 |
| 704 | Hard | Pick Up Card. | D04 |
| 373 | Hard | Invalid Card Account. | D05 |
| 526 | Hard | Undefined Card – Debit/EBT network gateway cannot route card based on Merchant Entitlement | D05 |
| 131 | Hard | Invalid account number. | D05 |
| 506 | Hard | Invalid Checking Account Number. | D05 |
| 118 | Hard | No card record. | D05 |
| 541 | Hard | No Savings Account. | D06 |
| 303 | Hard | Unknown account. The account could not be located in the account table. | D06 |
| 378 | Hard | Account is Purged. The Account record was purged from the database. | D06 |
| 302 | Hard | Account closed. The account was closed, probably because the account balance was $0.00. | D06 |
| 304 | Hard | Inactive account. The account has not been activated by an approved location. | D06 |
| 117 | Soft | Incorrect PIN. | D07 |
| 517 | Soft | CVV2 Declined. | D08 |
| 958 | Soft | CCV2 failed | D08 |
| 954 | Soft | CCV failed. | D08 |
| 959 | Soft | CAV failed | D08 |
| 772 | Soft | Duplicate Return. | D09 |
| 776 | Soft | Duplicate Completion. | D09 |
| 774 | Soft | Duplicate Reversal. | D09 |
| 913 | Soft | Duplicate transaction. | D09 |
| 731 | Hard | Rejected Lost/Stolen Checks | D10 |
| 208 | Hard | Lost card. | D10 |
| 209 | Hard | Stolen card. | D11 |
| 907 | Soft | Card issuer or switch inoperative | D12 |
| 120 | Soft | Transaction not permitted to terminal. | D12 |
| 402 | Soft | TransArmor Service Unavailable. | D12 |
| 963 | Soft | Acquirer channel unavailable | D12 |
| 909 | Soft | System malfunction. | D12 |
| 119 | Soft | Transaction not permitted to cardholder. | D12 |
| 512 | Soft | Service not allowed. | D12 |
| 528 | Soft | Debit/EBT transaction count exceeds pre-determined limit in specified time/ Withdrawal limit exceeded. | D15 |
| 123 | Soft | Exceeds withdrawal frequency limit. | D15 |
| 782 | Soft | Count Exceeds Limit. | D15 |
| 554 | Soft | Over daily limit | D15 |
| 121 | Soft | Exceeds withdrawal amount limit. | D15 |
| 101 | Hard | Expired card. | D16 |
| 510 | Hard | New Account Information – Applies to recurring authorizations only. The card has expired | D16 |
| 509 | Hard | Do not try again – Applies to recurring authorizations only. The card has expired | D16 |
| 511 | Hard | Try again later – Applies to recurring authorizations only. The card has expired. Get the new expiration date and try again | D16 |
| 508 | Soft | Try again later – Declined: Association‗s payment cancellation advice code provided. Applies to recurring authorizations only. These are examples of what may have occurred: the account is over the credit limit try again in 72 hours. | D17 |
| 920 | Soft | Security H/W or S/W error - try again | D17 |
| 505 | Soft | Please retry. | D17 |
| 516 | Soft | Please retry – Reasons for this error are one of the following: Format Error, Unable to route transaction, Switch or issuer unavailable, System Busy, Timeout | D17 |
| 921 | Soft | Security H/W or S/W error - no action | D17 |
| 110 | Soft | Invalid amount | D18 |
| 771 | Soft | Amount Too Large. | D18 |
| 318 | Soft | Invalid amount. There was a problem with the amount field in the transaction format – more or less than min/max amounts specified in the promotion for that transaction. | D18 |
| 106 | Soft | Allowable PIN tries exceeded | D21 |
| 520 | Hard | Reversal Rejected. Do not try again. | D27 |
| 551 | Hard | Invalid Driver | D27 |
| 381 | Hard | Bulk activation unattempted error | D27 |
| 804 | Hard | Fuel only | D27 |
| 321 | Hard | Invalid new password. The new password does not meet the minimum security criteria | D27 |
| 331 | Hard | Balance not available (denial). Due to an internal First Data Closed Loop Gift Card (CLGC) issue, information from this account could not be retrieved. | D27 |
| 355 | Hard | Invalid currency. The provided currency is invalid. | D27 |
| 603 | Hard | Close Unavailable | D27 |
| 825 | Hard | No chain ID for chain merchant | D27 |
| 944 | Hard | Invalid response | D27 |
| 347 | Hard | Promotions for Internet virtual and physical cards do not match. When enabling a physical card to a virtual card, both must be from the same promotion. Cards for bulk activation request must be from the same promotion | D27 |
| 565 | Hard | Fuel price error | D27 |
| 818 | Hard | Over merchant product velocity both | D27 |
| 702 | Hard | EMV Key Download Error. | D27 |
| 560 | Hard | Invalid Odometer | D27 |
| 503 | Hard | New Account Information. | D27 |
| 813 | Hard | Over merchant daily velocity count | D27 |
| 940 | Hard | Error. | D27 |
| 342 | Hard | Void of activation after account activity. | D27 |
| 130 | Hard | Invalid terminal. | D27 |
| 322 | Hard | Exceeded account reloads. The clerk/user/location was only permitted to reload some number of accounts. That number was exceeded. (See your Business Manager in order to extend this limit.) | D27 |
| 346 | Hard | Invalid merchant key. The merchant key block provided is invalid. (e.g. The working key provided in an Assign Merchant Working Key transaction). | D27 |
| 359 | Hard | The terminal transaction number did not match (on a void or reversal). | D27 |
| 721 | Hard | Invalid ZIP Code | D27 |
| 524 | Hard | Debit Switch unavailable Timeout Retry –Communications link to debit/EBT network gateway is down or responded with a "System Malfunction (96)" message | D27 |
| 152 | Hard | Exceeds limit | D27 |
| 553 | Hard | Exceeds transaction total limit per product class. | D27 |
| 383 | Hard | Store location zero not allowed. | D27 |
| 806 | Hard | Authorization ID needed | D27 |
| 333 | Hard | No previous transaction. The void or reversal transaction could not be matched to a previous (original) transaction. In the case of a pre-auth redemption, the corresponding locking transaction could not be identified. | D27 |
| 311 | Hard | Not lost or stolen. | D27 |
| 326 | Hard | Incorrect transaction version or format number for POS transactions. | D27 |
| 356 | Hard | Request not International. Merchant configured to require currency information for each financial transaction, however none was sent. | D27 |
| 349 | Hard | Account already linked. (e.g. Response when enabling a physical card, when the two provided accounts have already been linked together.) | D27 |
| 567 | Hard | Over repair limit | D27 |
| 820 | Hard | Over chain daily velocity amount | D27 |
| 729 | Hard | Hard Negative Info On File. | D27 |
| 562 | Hard | Pay at pump not allowed | D27 |
| 815 | Hard | Over merchant daily velocity both | D27 |
| 155 | Hard | Recharge amount exceeded | D27 |
| 374 | Hard | Product code(s) restricted. | D27 |
| 385 | Hard | Accepted but not yet processed. | D27 |
| 808 | Hard | Invalid location | D27 |
| 902 | Hard | Invalid transaction. This card or terminal is not permitted to perform this transaction, or the transaction type is invalid, or First Data is unable to route a refund request to the network. | D27 |
| 337 | Hard | Too many transactions requested. | D27 |
| 367 | Hard | Target embossed card entered and Transaction count entered do not match. | D27 |
| 723 | Hard | Driver’s License or ID is Required | D27 |
| 527 | Hard | Network Response indicates that Merchant ID/SE is invalid. | D27 |
| 154 | Hard | Over monthly limit | D27 |
| 555 | Hard | Invalid Date/Time | D27 |
| 817 | Hard | Over merchant product velocity count | D27 |
| 122 | Hard | Security violation | D27 |
| 157 | Hard | Invalid entry | D27 |
| 376 | Hard | Account status is void lock. | D27 |
| 801 | Hard | Over merchandise limit | D27 |
| 317 | Hard | Max balance exceeded. The transaction, if completed, would cause the account balance to be exceeded by the max_balance as specified in the promotion. Some merchants set the max_balance to a value twice the max transaction amount. | D27 |
| 328 | Hard | Request not permitted by this merchant location. | D27 |
| 351 | Hard | First Data Voice Services returns this response on Internet transactions where the interface input parameter is not valid. | D27 |
| 822 | Hard | Over chain product velocity count | D27 |
| 775 | Hard | Subsystem Unavailable. | D27 |
| 507 | Hard | New Account Information available. | D27 |
| 557 | Hard | Invalid prompt entry | D27 |
| 404 | Hard | TransArmor Key Error. | D27 |
| 810 | Hard | Over card velocity amount | D27 |
| 906 | Hard | System Error. There is a problem with the host processing system. Call your helpdesk or operations support. | D27 |
| 339 | Hard | Transaction history not available. | D27 |
| 369 | Hard | Invalid time zone. | D27 |
| 923 | Hard | Request in progress | D27 |
| 343 | Hard | No phone service. Attempted a calling card transaction on an account which is not configured for calling card activity. | D27 |
| 530 | Hard | The authorizing network has a problem decrypting the cryptogram in the request. | D27 |
| 519 | Hard | Invalid Effective Date. | D27 |
| 550 | Hard | Invalid Vehicle | D27 |
| 380 | Hard | Bulk activation error. | D27 |
| 803 | Hard | Not on file | D27 |
| 320 | Hard | Invalid password. | D27 |
| 330 | Hard | Bad checksum. The checksum provided is incorrect. | D27 |
| 353 | Hard | First Data Voice Services returns this response on Internet transactions where the client certificate is invalid. | D27 |
| 602 | Hard | No Open Batch | D27 |
| 824 | Hard | Over chain product velocity amount | D27 |
| 564 | Hard | Over cash limit | D27 |
| 542 | Hard | DUKPT: An error while processing the PIN block that is not related to the point-ofsale equipment. Contact the Help Desk for assistance. | D27 |
| 559 | Hard | Voyager ID problem | D27 |
| 502 | Hard | Invalid State Code. | D27 |
| 812 | Hard | Over issuer velocity amount | D27 |
| 914 | Hard | Void/Full Reversal requests in which the Original Authorization was not found. | D27 |
| 341 | Hard | Invalid status change. The status change requested (e.g. lost/stolen, freeze active card) cannot be performed. | D27 |
| 108 | Hard | Refer to issuer‘s special conditions | D27 |
| 316 | Hard | Incorrect location. There was a problem with the merchant location. | D27 |
| 942 | Hard | Customer cancellation | D27 |
| 345 | Hard | Invalid EAN. The EAN is not correc t for the provided account number. | D27 |
| 604 | Hard | Close Not Valid | D27 |
| 826 | Hard | Signature required | D27 |
| 523 | Hard | Crypto box is offline. | D27 |
| 151 | Hard | Activation failed | D27 |
| 552 | Hard | Invalid Product | D27 |
| 382 | Hard | Bulk activation package amount error. | D27 |
| 805 | Hard | Velocity exceeded | D27 |
| 332 | Hard | Account locked. | D27 |
| 357 | Hard | Currency conversion error. Internal CLGC system error. | D27 |
| 950 | Hard | Violation of business arrangement | D27 |
| 354 | Hard | Merchant not configured as International although the account requires it. (e.g. The account allows currency conversion but the merchant is not configured for International.) | D27 |
| 348 | Hard | Invalid transaction source. The provided source (field EA) is not valid for this transaction. | D27 |
| 566 | Hard | Y or N required | D27 |
| 819 | Hard | Over chain daily velocity count | D27 |
| 726 | Hard | Unable to Locate Record On File. | D27 |
| 561 | Hard | Invalid Restriction Code | D27 |
| 504 | Hard | Do not try again. | D27 |
| 814 | Hard | Over merchant daily velocity amount | D27 |
| 941 | Hard | Invalid issuer. | D27 |
| 372 | Hard | Promo location restricted. | D27 |
| 308 | Hard | Already active. The card is already active and does not need to be reactivated | D27 |
| 323 | Hard | Password retry exceeded. The user account has been frozen because the user attempted access and was denied. Seek management assistance. | D27 |
| 336 | Hard | Bad authorization code. The authorization code test failed. | D27 |
| 360 | Hard | First Data Voice Services added a layer of validation that checks the data they receive from CLGC to make sure it is HTML friendly (i.e. no binary data). First Data Voice Services will return this response on Internet transactions if the check fails (th | D27 |
| 722 | Hard | Invalid value in the field | D27 |
| 915 | Hard | Timeout Reversal not supported. Resend the original transaction. Do not retry the timeout reversal | D27 |
| 525 | Hard | Debit/EBT network gateway cannot get through to the ISSUER. | D27 |
| 153 | Hard | Already redeemed | D27 |
| 384 | Hard | Account row locked. | D27 |
| 807 | Hard | Over non-fuel limit | D27 |
| 156 | Hard | Max number of recharges exceeded | D27 |
| 375 | Hard | Bad Post Date. The Post Date is not a valid date. | D27 |
| 315 | Hard | Bad mag stripe. The mag stripe could not be parsed for account information | D27 |
| 327 | Hard | Request not permitted by this account. | D27 |
| 350 | Hard | Account not in inactive state. (e.g. Response when enabling a physical card, when the physical card in not in an inactive state.) | D27 |
| 568 | Hard | Over additive limit | D27 |
| 821 | Hard | Over chain daily velocity both | D27 |
| 740 | Hard | Totals Unavailable. | D27 |
| 816 | Hard | Over merchant product velocity amount | D27 |
| 114 | Hard | Invalid account type | D27 |
| 556 | Hard | Exceeds quantity | D27 |
| 403 | Hard | TransArmor Invalid Token or Account Number. | D27 |
| 809 | Hard | Over card velocity count | D27 |
| 904 | Hard | Format error. | D27 |
| 338 | Hard | No transactions available/no more transactions available. There are no transactions for this account or there are no transactions as determined by the specified first transaction number. | D27 |
| 368 | Hard | No account link. | D27 |
| 724 | Hard | Referred - Not Active | D27 |
| 529 | Hard | Resubmission of transaction violates debit/EBT network frequency. | D27 |
| 518 | Hard | Invalid account/date or sales date in future. | D27 |
| 401 | Hard | Offer Processing Error | D27 |
| 377 | Hard | Already active and reloadable. | D27 |
| 802 | Hard | Imprint card | D27 |
| 319 | Hard | Invalid clerk. The clerk field was either missing, when required, or the content did not match the requirements | D27 |
| 329 | Hard | Bad_repay_date. | D27 |
| 352 | Hard | First Data Voice Services returns this response on Internet transactions where they did not receive a response from CLGC. | D27 |
| 601 | Hard | Invalid Batch Number | D27 |
| 823 | Hard | Over chain product velocity both | D27 |
| 532 | Hard | The DUKPT Base Derivation key is missing or incorrect in the PIN pad, or PIN key synchronization error. | D27 |
| 558 | Hard | Invalid Track 2 data | D27 |
| 501 | Hard | Date of Birth Error for Check Processing. | D27 |
| 811 | Hard | Over issuer velocity count | D27 |
| 908 | Hard | Transaction destination not found for routing. | D27 |
| 340 | Hard | New password required. | D27 |
| 001 | Hard | Schema Validation Error | D27 |
| 109 | Hard | Invalid merchant. The merchant is not in the merchant database or the merchant is not permitted to use this particular card. | D27 |
| 792 | Hard | See attendant. | D27 |
| 924 | Hard | Limit check failed | D27 |
| 344 | Hard | Internet access disabled. | D27 |
| 563 | Hard | Over fuel limit | D27 |
| 522 | Soft | Cash Back greater than total Transaction amount. | D28 |
| 104 | Soft | Restricted card | D29 |
| 107 | Soft | Call for authorization | D30 |
| 728 | Soft | Referred – Skip Trace Info. | D30 |
| 105 | Soft | Call acquirer's security department | D30 |
| 727 | Soft | Refer – Call Authorization (Checks only). | D30 |
| 102 | Soft | Suspected fraud | D31 |
| 129 | Soft | Suspected counterfeit card | D31 |
| 150 | Soft | Invalid merchant set up | D33 |
| 569 | Soft | Invalid user | D33 |
| 133 | Soft | The TPP ID was not found | D34 |
Provider Codes: Hide
- FirsData ACH Realtime
- First Data Account Updater
- FirstData BuyPass (real-time)
- FirstData Compass (batch)
- FirstData Compass (real-time)
- FirstData Compass Chargeback Disputing
- FirstData DFM (Wells Fargo) Chargeback
- FirstData Global Gateway (Linkpoint) (real-time)
- FirstData Nashville (real-time)
- FirstData North (real-time)
- FirstData Omaha (real-time)
- FirstData OmniPay (real-time)
- FirstData Rapid Connect (real-time)
- TransArmor Compass StrongAuth Tokenization
- TransArmor Nashville StrongAuth Tokenization
Groups
Provider Codes: Hide
- FirsData ACH Realtime
- First Data Account Updater
- FirstData BuyPass (real-time)
- FirstData Compass (batch)
- FirstData Compass (real-time)
- FirstData Compass Chargeback Disputing
- FirstData DFM (Wells Fargo) Chargeback
- FirstData Global Gateway (Linkpoint) (real-time)
- FirstData Nashville (real-time)
- FirstData North (real-time)
- FirstData Omaha (real-time)
- FirstData OmniPay (real-time)
- FirstData Rapid Connect (real-time)
- TransArmor Compass StrongAuth Tokenization
- TransArmor Nashville StrongAuth Tokenization
Provider Codes: Hide
- Agreement Express Verification
- JangoMail Email Service
- Lexis Nexis Skip Tracing
- Magento Shopping Cart
- Napse VTOL (real-time)
- Napse VTOL Cards-batch
- RevSpring (ex Dantom) Print House
- SendGrid SMTP Email Service
- StrongAuth Appliance Tokenization
- Subuno Reconciliation
- Transaction Processing Gateway (TPG) Fulfillment
- TransUnion Credit Bureau
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