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FirstData Rapid Connect (real-time) Response Codes:
Transaction Responses
| Code | Type | Message | CSI Pay Code |
|---|---|---|---|
| 000 | Good | Approve | A01 |
| 701 | Good | Approved EMV Key Load | A01 |
| 785 | Good | No reason to decline | A01 |
| 003 | Good | Approve VIP | A01 |
| 703 | Good | Approved EMV Key Load, more key load data pending. | A01 |
| 334 | Good | Already reversed. | A03 |
| 002 | Good | Approve for partial amount. | A05 |
| 790 | Soft | Not approved. Used only in Visa bill/recurring payment. Merchant must not resubmit same transaction but may continue billing process in subsequent billing period. | D01 |
| 100 | Soft | Do not honor | D01 |
| 911 | Soft | Card issuer timed out. | D01 |
| 500 | Soft | Decline. | D01 |
| 540 | Soft | Edit Honor. | D01 |
| 514 | Soft | Do not try again – Applies to recurring authorizations only. There was security violation. | D01 |
| 773 | Soft | Unsuccessful. | D01 |
| 791 | Soft | Not approved. Used only in Visa bill/recurring payment. Merchant must stop recurring payment requests. | D01 |
| 124 | Soft | Violation of law. | D01 |
| 515 | Soft | Declined. No term record on First Data system. | D01 |
| 513 | Soft | Decline. Transaction not permitted to acquirer or terminal. | D01 |
| 708 | Soft | Honor With Authentication. | D01 |
| 132 | Hard | Unmatched card expiry date. | D02 |
| 116 | Soft | Not sufficient funds | D03 |
| 521 | Soft | Enter lesser amount. | D03 |
| 370 | Hard | Account on hold. | D04 |
| 767 | Hard | Hard Capture; Pick Up. | D04 |
| 704 | Hard | Pick Up Card. | D04 |
| 118 | Hard | No card record. | D05 |
| 373 | Hard | Invalid Card Account. | D05 |
| 526 | Hard | Undefined Card – Debit/EBT network gateway cannot route card based on Merchant Entitlement | D05 |
| 131 | Hard | Invalid account number. | D05 |
| 506 | Hard | Invalid Checking Account Number. | D05 |
| 304 | Hard | Inactive account. The account has not been activated by an approved location. | D06 |
| 541 | Hard | No Savings Account. | D06 |
| 303 | Hard | Unknown account. The account could not be located in the account table. | D06 |
| 378 | Hard | Account is Purged. The Account record was purged from the database. | D06 |
| 302 | Hard | Account closed. The account was closed, probably because the account balance was $0.00. | D06 |
| 117 | Soft | Incorrect PIN. | D07 |
| 958 | Soft | CCV2 failed | D08 |
| 517 | Soft | CVV2 Declined. | D08 |
| 959 | Soft | CAV failed | D08 |
| 954 | Soft | CCV failed. | D08 |
| 913 | Soft | Duplicate transaction. | D09 |
| 772 | Soft | Duplicate Return. | D09 |
| 776 | Soft | Duplicate Completion. | D09 |
| 774 | Soft | Duplicate Reversal. | D09 |
| 208 | Hard | Lost card. | D10 |
| 731 | Hard | Rejected Lost/Stolen Checks | D10 |
| 209 | Hard | Stolen card. | D11 |
| 907 | Soft | Card issuer or switch inoperative | D12 |
| 963 | Soft | Acquirer channel unavailable | D12 |
| 120 | Soft | Transaction not permitted to terminal. | D12 |
| 402 | Soft | TransArmor Service Unavailable. | D12 |
| 909 | Soft | System malfunction. | D12 |
| 119 | Soft | Transaction not permitted to cardholder. | D12 |
| 512 | Soft | Service not allowed. | D12 |
| 121 | Soft | Exceeds withdrawal amount limit. | D15 |
| 528 | Soft | Debit/EBT transaction count exceeds pre-determined limit in specified time/ Withdrawal limit exceeded. | D15 |
| 554 | Soft | Over daily limit | D15 |
| 123 | Soft | Exceeds withdrawal frequency limit. | D15 |
| 782 | Soft | Count Exceeds Limit. | D15 |
| 511 | Hard | Try again later – Applies to recurring authorizations only. The card has expired. Get the new expiration date and try again | D16 |
| 101 | Hard | Expired card. | D16 |
| 510 | Hard | New Account Information – Applies to recurring authorizations only. The card has expired | D16 |
| 509 | Hard | Do not try again – Applies to recurring authorizations only. The card has expired | D16 |
| 508 | Soft | Try again later – Declined: Association‗s payment cancellation advice code provided. Applies to recurring authorizations only. These are examples of what may have occurred: the account is over the credit limit try again in 72 hours. | D17 |
| 920 | Soft | Security H/W or S/W error - try again | D17 |
| 505 | Soft | Please retry. | D17 |
| 516 | Soft | Please retry – Reasons for this error are one of the following: Format Error, Unable to route transaction, Switch or issuer unavailable, System Busy, Timeout | D17 |
| 921 | Soft | Security H/W or S/W error - no action | D17 |
| 110 | Soft | Invalid amount | D18 |
| 771 | Soft | Amount Too Large. | D18 |
| 318 | Soft | Invalid amount. There was a problem with the amount field in the transaction format – more or less than min/max amounts specified in the promotion for that transaction. | D18 |
| 106 | Soft | Allowable PIN tries exceeded | D21 |
| 726 | Hard | Unable to Locate Record On File. | D27 |
| 354 | Hard | Merchant not configured as International although the account requires it. (e.g. The account allows currency conversion but the merchant is not configured for International.) | D27 |
| 559 | Hard | Voyager ID problem | D27 |
| 339 | Hard | Transaction history not available. | D27 |
| 382 | Hard | Bulk activation package amount error. | D27 |
| 823 | Hard | Over chain product velocity both | D27 |
| 904 | Hard | Format error. | D27 |
| 564 | Hard | Over cash limit | D27 |
| 347 | Hard | Promotions for Internet virtual and physical cards do not match. When enabling a physical card to a virtual card, both must be from the same promotion. Cards for bulk activation request must be from the same promotion | D27 |
| 802 | Hard | Imprint card | D27 |
| 504 | Hard | Do not try again. | D27 |
| 924 | Hard | Limit check failed | D27 |
| 525 | Hard | Debit/EBT network gateway cannot get through to the ISSUER. | D27 |
| 552 | Hard | Invalid Product | D27 |
| 330 | Hard | Bad checksum. The checksum provided is incorrect. | D27 |
| 372 | Hard | Promo location restricted. | D27 |
| 604 | Hard | Close Not Valid | D27 |
| 319 | Hard | Invalid clerk. The clerk field was either missing, when required, or the content did not match the requirements | D27 |
| 359 | Hard | The terminal transaction number did not match (on a void or reversal). | D27 |
| 811 | Hard | Over issuer velocity count | D27 |
| 349 | Hard | Account already linked. (e.g. Response when enabling a physical card, when the two provided accounts have already been linked together.) | D27 |
| 804 | Hard | Fuel only | D27 |
| 740 | Hard | Totals Unavailable. | D27 |
| 561 | Hard | Invalid Restriction Code | D27 |
| 341 | Hard | Invalid status change. The status change requested (e.g. lost/stolen, freeze active card) cannot be performed. | D27 |
| 384 | Hard | Account row locked. | D27 |
| 825 | Hard | No chain ID for chain merchant | D27 |
| 908 | Hard | Transaction destination not found for routing. | D27 |
| 566 | Hard | Y or N required | D27 |
| 001 | Hard | Schema Validation Error | D27 |
| 321 | Hard | Invalid new password. The new password does not meet the minimum security criteria | D27 |
| 367 | Hard | Target embossed card entered and Transaction count entered do not match. | D27 |
| 813 | Hard | Over merchant daily velocity count | D27 |
| 944 | Hard | Invalid response | D27 |
| 529 | Hard | Resubmission of transaction violates debit/EBT network frequency. | D27 |
| 332 | Hard | Account locked. | D27 |
| 375 | Hard | Bad Post Date. The Post Date is not a valid date. | D27 |
| 818 | Hard | Over merchant product velocity both | D27 |
| 722 | Hard | Invalid value in the field | D27 |
| 940 | Hard | Error. | D27 |
| 568 | Hard | Over additive limit | D27 |
| 130 | Hard | Invalid terminal. | D27 |
| 351 | Hard | First Data Voice Services returns this response on Internet transactions where the interface input parameter is not valid. | D27 |
| 806 | Hard | Authorization ID needed | D27 |
| 403 | Hard | TransArmor Invalid Token or Account Number. | D27 |
| 518 | Hard | Invalid account/date or sales date in future. | D27 |
| 156 | Hard | Max number of recharges exceeded | D27 |
| 323 | Hard | Password retry exceeded. The user account has been frozen because the user attempted access and was denied. Seek management assistance. | D27 |
| 152 | Hard | Exceeds limit | D27 |
| 724 | Hard | Referred - Not Active | D27 |
| 369 | Hard | Invalid time zone. | D27 |
| 815 | Hard | Over merchant daily velocity both | D27 |
| 343 | Hard | No phone service. Attempted a calling card transaction on an account which is not configured for calling card activity. | D27 |
| 532 | Hard | The DUKPT Base Derivation key is missing or incorrect in the PIN pad, or PIN key synchronization error. | D27 |
| 109 | Hard | Invalid merchant. The merchant is not in the merchant database or the merchant is not permitted to use this particular card. | D27 |
| 556 | Hard | Exceeds quantity | D27 |
| 336 | Hard | Bad authorization code. The authorization code test failed. | D27 |
| 377 | Hard | Already active and reloadable. | D27 |
| 820 | Hard | Over chain daily velocity amount | D27 |
| 601 | Hard | Invalid Batch Number | D27 |
| 311 | Hard | Not lost or stolen. | D27 |
| 353 | Hard | First Data Voice Services returns this response on Internet transactions where the client certificate is invalid. | D27 |
| 808 | Hard | Invalid location | D27 |
| 501 | Hard | Date of Birth Error for Check Processing. | D27 |
| 520 | Hard | Reversal Rejected. Do not try again. | D27 |
| 401 | Hard | Offer Processing Error | D27 |
| 327 | Hard | Request not permitted by this account. | D27 |
| 558 | Hard | Invalid Track 2 data | D27 |
| 338 | Hard | No transactions available/no more transactions available. There are no transactions for this account or there are no transactions as determined by the specified first transaction number. | D27 |
| 381 | Hard | Bulk activation unattempted error | D27 |
| 822 | Hard | Over chain product velocity count | D27 |
| 154 | Hard | Over monthly limit | D27 |
| 792 | Hard | See attendant. | D27 |
| 817 | Hard | Over merchant product velocity count | D27 |
| 902 | Hard | Invalid transaction. This card or terminal is not permitted to perform this transaction, or the transaction type is invalid, or First Data is unable to route a refund request to the network. | D27 |
| 563 | Hard | Over fuel limit | D27 |
| 345 | Hard | Invalid EAN. The EAN is not correc t for the provided account number. | D27 |
| 801 | Hard | Over merchandise limit | D27 |
| 702 | Hard | EMV Key Download Error. | D27 |
| 346 | Hard | Invalid merchant key. The merchant key block provided is invalid. (e.g. The working key provided in an Assign Merchant Working Key transaction). | D27 |
| 503 | Hard | New Account Information. | D27 |
| 923 | Hard | Request in progress | D27 |
| 524 | Hard | Debit Switch unavailable Timeout Retry –Communications link to debit/EBT network gateway is down or responded with a "System Malfunction (96)" message | D27 |
| 551 | Hard | Invalid Driver | D27 |
| 329 | Hard | Bad_repay_date. | D27 |
| 122 | Hard | Security violation | D27 |
| 603 | Hard | Close Unavailable | D27 |
| 317 | Hard | Max balance exceeded. The transaction, if completed, would cause the account balance to be exceeded by the max_balance as specified in the promotion. Some merchants set the max_balance to a value twice the max transaction amount. | D27 |
| 357 | Hard | Currency conversion error. Internal CLGC system error. | D27 |
| 810 | Hard | Over card velocity amount | D27 |
| 729 | Hard | Hard Negative Info On File. | D27 |
| 356 | Hard | Request not International. Merchant configured to require currency information for each financial transaction, however none was sent. | D27 |
| 560 | Hard | Invalid Odometer | D27 |
| 340 | Hard | New password required. | D27 |
| 383 | Hard | Store location zero not allowed. | D27 |
| 824 | Hard | Over chain product velocity amount | D27 |
| 950 | Hard | Violation of business arrangement | D27 |
| 906 | Hard | System Error. There is a problem with the host processing system. Call your helpdesk or operations support. | D27 |
| 565 | Hard | Fuel price error | D27 |
| 348 | Hard | Invalid transaction source. The provided source (field EA) is not valid for this transaction. | D27 |
| 803 | Hard | Not on file | D27 |
| 942 | Hard | Customer cancellation | D27 |
| 527 | Hard | Network Response indicates that Merchant ID/SE is invalid. | D27 |
| 553 | Hard | Exceeds transaction total limit per product class. | D27 |
| 331 | Hard | Balance not available (denial). Due to an internal First Data Closed Loop Gift Card (CLGC) issue, information from this account could not be retrieved. | D27 |
| 374 | Hard | Product code(s) restricted. | D27 |
| 721 | Hard | Invalid ZIP Code | D27 |
| 320 | Hard | Invalid password. | D27 |
| 360 | Hard | First Data Voice Services added a layer of validation that checks the data they receive from CLGC to make sure it is HTML friendly (i.e. no binary data). First Data Voice Services will return this response on Internet transactions if the check fails (th | D27 |
| 812 | Hard | Over issuer velocity amount | D27 |
| 914 | Hard | Void/Full Reversal requests in which the Original Authorization was not found. | D27 |
| 567 | Hard | Over repair limit | D27 |
| 108 | Hard | Refer to issuer‘s special conditions | D27 |
| 350 | Hard | Account not in inactive state. (e.g. Response when enabling a physical card, when the physical card in not in an inactive state.) | D27 |
| 805 | Hard | Velocity exceeded | D27 |
| 775 | Hard | Subsystem Unavailable. | D27 |
| 562 | Hard | Pay at pump not allowed | D27 |
| 342 | Hard | Void of activation after account activity. | D27 |
| 385 | Hard | Accepted but not yet processed. | D27 |
| 826 | Hard | Signature required | D27 |
| 507 | Hard | New Account Information available. | D27 |
| 155 | Hard | Recharge amount exceeded | D27 |
| 322 | Hard | Exceeded account reloads. The clerk/user/location was only permitted to reload some number of accounts. That number was exceeded. (See your Business Manager in order to extend this limit.) | D27 |
| 151 | Hard | Activation failed | D27 |
| 723 | Hard | Driver’s License or ID is Required | D27 |
| 368 | Hard | No account link. | D27 |
| 814 | Hard | Over merchant daily velocity amount | D27 |
| 530 | Hard | The authorizing network has a problem decrypting the cryptogram in the request. | D27 |
| 555 | Hard | Invalid Date/Time | D27 |
| 333 | Hard | No previous transaction. The void or reversal transaction could not be matched to a previous (original) transaction. In the case of a pre-auth redemption, the corresponding locking transaction could not be identified. | D27 |
| 376 | Hard | Account status is void lock. | D27 |
| 819 | Hard | Over chain daily velocity count | D27 |
| 941 | Hard | Invalid issuer. | D27 |
| 308 | Hard | Already active. The card is already active and does not need to be reactivated | D27 |
| 352 | Hard | First Data Voice Services returns this response on Internet transactions where they did not receive a response from CLGC. | D27 |
| 807 | Hard | Over non-fuel limit | D27 |
| 404 | Hard | TransArmor Key Error. | D27 |
| 915 | Hard | Timeout Reversal not supported. Resend the original transaction. Do not retry the timeout reversal | D27 |
| 519 | Hard | Invalid Effective Date. | D27 |
| 157 | Hard | Invalid entry | D27 |
| 326 | Hard | Incorrect transaction version or format number for POS transactions. | D27 |
| 821 | Hard | Over chain daily velocity both | D27 |
| 153 | Hard | Already redeemed | D27 |
| 816 | Hard | Over merchant product velocity amount | D27 |
| 344 | Hard | Internet access disabled. | D27 |
| 542 | Hard | DUKPT: An error while processing the PIN block that is not related to the point-ofsale equipment. Contact the Help Desk for assistance. | D27 |
| 316 | Hard | Incorrect location. There was a problem with the merchant location. | D27 |
| 557 | Hard | Invalid prompt entry | D27 |
| 337 | Hard | Too many transactions requested. | D27 |
| 380 | Hard | Bulk activation error. | D27 |
| 502 | Hard | Invalid State Code. | D27 |
| 523 | Hard | Crypto box is offline. | D27 |
| 550 | Hard | Invalid Vehicle | D27 |
| 328 | Hard | Request not permitted by this merchant location. | D27 |
| 114 | Hard | Invalid account type | D27 |
| 602 | Hard | No Open Batch | D27 |
| 315 | Hard | Bad mag stripe. The mag stripe could not be parsed for account information | D27 |
| 355 | Hard | Invalid currency. The provided currency is invalid. | D27 |
| 809 | Hard | Over card velocity count | D27 |
| 522 | Soft | Cash Back greater than total Transaction amount. | D28 |
| 104 | Soft | Restricted card | D29 |
| 727 | Soft | Refer – Call Authorization (Checks only). | D30 |
| 107 | Soft | Call for authorization | D30 |
| 728 | Soft | Referred – Skip Trace Info. | D30 |
| 105 | Soft | Call acquirer's security department | D30 |
| 129 | Soft | Suspected counterfeit card | D31 |
| 102 | Soft | Suspected fraud | D31 |
| 150 | Soft | Invalid merchant set up | D33 |
| 569 | Soft | Invalid user | D33 |
| 133 | Soft | The TPP ID was not found | D34 |
Provider Codes: Hide
- FirsData ACH Realtime
- First Data Account Updater
- FirstData BuyPass (real-time)
- FirstData Compass (batch)
- FirstData Compass (real-time)
- FirstData Compass Chargeback Disputing
- FirstData DFM (Wells Fargo) Chargeback
- FirstData Global Gateway (Linkpoint) (real-time)
- FirstData Nashville (real-time)
- FirstData North (real-time)
- FirstData Omaha (real-time)
- FirstData OmniPay (real-time)
- FirstData Rapid Connect (real-time)
- TransArmor Compass StrongAuth Tokenization
- TransArmor Nashville StrongAuth Tokenization
Groups
Provider Codes: Hide
- FirsData ACH Realtime
- First Data Account Updater
- FirstData BuyPass (real-time)
- FirstData Compass (batch)
- FirstData Compass (real-time)
- FirstData Compass Chargeback Disputing
- FirstData DFM (Wells Fargo) Chargeback
- FirstData Global Gateway (Linkpoint) (real-time)
- FirstData Nashville (real-time)
- FirstData North (real-time)
- FirstData Omaha (real-time)
- FirstData OmniPay (real-time)
- FirstData Rapid Connect (real-time)
- TransArmor Compass StrongAuth Tokenization
- TransArmor Nashville StrongAuth Tokenization
Provider Codes: Hide
- Agreement Express Verification
- JangoMail Email Service
- Lexis Nexis Skip Tracing
- Magento Shopping Cart
- Napse VTOL (real-time)
- Napse VTOL Cards-batch
- RevSpring (ex Dantom) Print House
- SendGrid SMTP Email Service
- StrongAuth Appliance Tokenization
- Subuno Reconciliation
- Transaction Processing Gateway (TPG) Fulfillment
- TransUnion Credit Bureau
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