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FirstData Rapid Connect (real-time) Response Codes:
Transaction Responses
| Code | Type | Message | CSI Pay Code |
|---|---|---|---|
| 003 | Good | Approve VIP | A01 |
| 703 | Good | Approved EMV Key Load, more key load data pending. | A01 |
| 000 | Good | Approve | A01 |
| 701 | Good | Approved EMV Key Load | A01 |
| 785 | Good | No reason to decline | A01 |
| 334 | Good | Already reversed. | A03 |
| 002 | Good | Approve for partial amount. | A05 |
| 911 | Soft | Card issuer timed out. | D01 |
| 124 | Soft | Violation of law. | D01 |
| 513 | Soft | Decline. Transaction not permitted to acquirer or terminal. | D01 |
| 540 | Soft | Edit Honor. | D01 |
| 773 | Soft | Unsuccessful. | D01 |
| 791 | Soft | Not approved. Used only in Visa bill/recurring payment. Merchant must stop recurring payment requests. | D01 |
| 100 | Soft | Do not honor | D01 |
| 500 | Soft | Decline. | D01 |
| 515 | Soft | Declined. No term record on First Data system. | D01 |
| 514 | Soft | Do not try again – Applies to recurring authorizations only. There was security violation. | D01 |
| 708 | Soft | Honor With Authentication. | D01 |
| 790 | Soft | Not approved. Used only in Visa bill/recurring payment. Merchant must not resubmit same transaction but may continue billing process in subsequent billing period. | D01 |
| 132 | Hard | Unmatched card expiry date. | D02 |
| 116 | Soft | Not sufficient funds | D03 |
| 521 | Soft | Enter lesser amount. | D03 |
| 370 | Hard | Account on hold. | D04 |
| 767 | Hard | Hard Capture; Pick Up. | D04 |
| 704 | Hard | Pick Up Card. | D04 |
| 118 | Hard | No card record. | D05 |
| 373 | Hard | Invalid Card Account. | D05 |
| 526 | Hard | Undefined Card – Debit/EBT network gateway cannot route card based on Merchant Entitlement | D05 |
| 131 | Hard | Invalid account number. | D05 |
| 506 | Hard | Invalid Checking Account Number. | D05 |
| 303 | Hard | Unknown account. The account could not be located in the account table. | D06 |
| 378 | Hard | Account is Purged. The Account record was purged from the database. | D06 |
| 302 | Hard | Account closed. The account was closed, probably because the account balance was $0.00. | D06 |
| 304 | Hard | Inactive account. The account has not been activated by an approved location. | D06 |
| 541 | Hard | No Savings Account. | D06 |
| 117 | Soft | Incorrect PIN. | D07 |
| 517 | Soft | CVV2 Declined. | D08 |
| 958 | Soft | CCV2 failed | D08 |
| 954 | Soft | CCV failed. | D08 |
| 959 | Soft | CAV failed | D08 |
| 772 | Soft | Duplicate Return. | D09 |
| 776 | Soft | Duplicate Completion. | D09 |
| 774 | Soft | Duplicate Reversal. | D09 |
| 913 | Soft | Duplicate transaction. | D09 |
| 208 | Hard | Lost card. | D10 |
| 731 | Hard | Rejected Lost/Stolen Checks | D10 |
| 209 | Hard | Stolen card. | D11 |
| 120 | Soft | Transaction not permitted to terminal. | D12 |
| 512 | Soft | Service not allowed. | D12 |
| 907 | Soft | Card issuer or switch inoperative | D12 |
| 963 | Soft | Acquirer channel unavailable | D12 |
| 119 | Soft | Transaction not permitted to cardholder. | D12 |
| 402 | Soft | TransArmor Service Unavailable. | D12 |
| 909 | Soft | System malfunction. | D12 |
| 554 | Soft | Over daily limit | D15 |
| 782 | Soft | Count Exceeds Limit. | D15 |
| 121 | Soft | Exceeds withdrawal amount limit. | D15 |
| 528 | Soft | Debit/EBT transaction count exceeds pre-determined limit in specified time/ Withdrawal limit exceeded. | D15 |
| 123 | Soft | Exceeds withdrawal frequency limit. | D15 |
| 509 | Hard | Do not try again – Applies to recurring authorizations only. The card has expired | D16 |
| 511 | Hard | Try again later – Applies to recurring authorizations only. The card has expired. Get the new expiration date and try again | D16 |
| 101 | Hard | Expired card. | D16 |
| 510 | Hard | New Account Information – Applies to recurring authorizations only. The card has expired | D16 |
| 921 | Soft | Security H/W or S/W error - no action | D17 |
| 508 | Soft | Try again later – Declined: Association‗s payment cancellation advice code provided. Applies to recurring authorizations only. These are examples of what may have occurred: the account is over the credit limit try again in 72 hours. | D17 |
| 920 | Soft | Security H/W or S/W error - try again | D17 |
| 505 | Soft | Please retry. | D17 |
| 516 | Soft | Please retry – Reasons for this error are one of the following: Format Error, Unable to route transaction, Switch or issuer unavailable, System Busy, Timeout | D17 |
| 318 | Soft | Invalid amount. There was a problem with the amount field in the transaction format – more or less than min/max amounts specified in the promotion for that transaction. | D18 |
| 110 | Soft | Invalid amount | D18 |
| 771 | Soft | Amount Too Large. | D18 |
| 106 | Soft | Allowable PIN tries exceeded | D21 |
| 722 | Hard | Invalid value in the field | D27 |
| 816 | Hard | Over merchant product velocity amount | D27 |
| 503 | Hard | New Account Information. | D27 |
| 525 | Hard | Debit/EBT network gateway cannot get through to the ISSUER. | D27 |
| 337 | Hard | Too many transactions requested. | D27 |
| 344 | Hard | Internet access disabled. | D27 |
| 821 | Hard | Over chain daily velocity both | D27 |
| 356 | Hard | Request not International. Merchant configured to require currency information for each financial transaction, however none was sent. | D27 |
| 317 | Hard | Max balance exceeded. The transaction, if completed, would cause the account balance to be exceeded by the max_balance as specified in the promotion. Some merchants set the max_balance to a value twice the max transaction amount. | D27 |
| 568 | Hard | Over additive limit | D27 |
| 740 | Hard | Totals Unavailable. | D27 |
| 809 | Hard | Over card velocity count | D27 |
| 383 | Hard | Store location zero not allowed. | D27 |
| 328 | Hard | Request not permitted by this merchant location. | D27 |
| 355 | Hard | Invalid currency. The provided currency is invalid. | D27 |
| 156 | Hard | Max number of recharges exceeded | D27 |
| 908 | Hard | Transaction destination not found for routing. | D27 |
| 724 | Hard | Referred - Not Active | D27 |
| 529 | Hard | Resubmission of transaction violates debit/EBT network frequency. | D27 |
| 802 | Hard | Imprint card | D27 |
| 374 | Hard | Product code(s) restricted. | D27 |
| 339 | Hard | Transaction history not available. | D27 |
| 556 | Hard | Exceeds quantity | D27 |
| 347 | Hard | Promotions for Internet virtual and physical cards do not match. When enabling a physical card to a virtual card, both must be from the same promotion. Cards for bulk activation request must be from the same promotion | D27 |
| 823 | Hard | Over chain product velocity both | D27 |
| 924 | Hard | Limit check failed | D27 |
| 401 | Hard | Offer Processing Error | D27 |
| 940 | Hard | Error. | D27 |
| 320 | Hard | Invalid password. | D27 |
| 601 | Hard | Invalid Batch Number | D27 |
| 811 | Hard | Over issuer velocity count | D27 |
| 385 | Hard | Accepted but not yet processed. | D27 |
| 518 | Hard | Invalid account/date or sales date in future. | D27 |
| 330 | Hard | Bad checksum. The checksum provided is incorrect. | D27 |
| 359 | Hard | The terminal transaction number did not match (on a void or reversal). | D27 |
| 558 | Hard | Invalid Track 2 data | D27 |
| 349 | Hard | Account already linked. (e.g. Response when enabling a physical card, when the two provided accounts have already been linked together.) | D27 |
| 152 | Hard | Exceeds limit | D27 |
| 825 | Hard | No chain ID for chain merchant | D27 |
| 792 | Hard | See attendant. | D27 |
| 108 | Hard | Refer to issuer‘s special conditions | D27 |
| 563 | Hard | Over fuel limit | D27 |
| 532 | Hard | The DUKPT Base Derivation key is missing or incorrect in the PIN pad, or PIN key synchronization error. | D27 |
| 804 | Hard | Fuel only | D27 |
| 376 | Hard | Account status is void lock. | D27 |
| 341 | Hard | Invalid status change. The status change requested (e.g. lost/stolen, freeze active card) cannot be performed. | D27 |
| 332 | Hard | Account locked. | D27 |
| 367 | Hard | Target embossed card entered and Transaction count entered do not match. | D27 |
| 944 | Hard | Invalid response | D27 |
| 551 | Hard | Invalid Driver | D27 |
| 818 | Hard | Over merchant product velocity both | D27 |
| 603 | Hard | Close Unavailable | D27 |
| 813 | Hard | Over merchant daily velocity count | D27 |
| 404 | Hard | TransArmor Key Error. | D27 |
| 520 | Hard | Reversal Rejected. Do not try again. | D27 |
| 806 | Hard | Authorization ID needed | D27 |
| 380 | Hard | Bulk activation error. | D27 |
| 560 | Hard | Invalid Odometer | D27 |
| 323 | Hard | Password retry exceeded. The user account has been frozen because the user attempted access and was denied. Seek management assistance. | D27 |
| 351 | Hard | First Data Voice Services returns this response on Internet transactions where the interface input parameter is not valid. | D27 |
| 154 | Hard | Over monthly limit | D27 |
| 902 | Hard | Invalid transaction. This card or terminal is not permitted to perform this transaction, or the transaction type is invalid, or First Data is unable to route a refund request to the network. | D27 |
| 316 | Hard | Incorrect location. There was a problem with the merchant location. | D27 |
| 308 | Hard | Already active. The card is already active and does not need to be reactivated | D27 |
| 565 | Hard | Fuel price error | D27 |
| 702 | Hard | EMV Key Download Error. | D27 |
| 815 | Hard | Over merchant daily velocity both | D27 |
| 502 | Hard | Invalid State Code. | D27 |
| 524 | Hard | Debit Switch unavailable Timeout Retry –Communications link to debit/EBT network gateway is down or responded with a "System Malfunction (96)" message | D27 |
| 336 | Hard | Bad authorization code. The authorization code test failed. | D27 |
| 369 | Hard | Invalid time zone. | D27 |
| 553 | Hard | Exceeds transaction total limit per product class. | D27 |
| 343 | Hard | No phone service. Attempted a calling card transaction on an account which is not configured for calling card activity. | D27 |
| 122 | Hard | Security violation | D27 |
| 820 | Hard | Over chain daily velocity amount | D27 |
| 721 | Hard | Invalid ZIP Code | D27 |
| 315 | Hard | Bad mag stripe. The mag stripe could not be parsed for account information | D27 |
| 567 | Hard | Over repair limit | D27 |
| 729 | Hard | Hard Negative Info On File. | D27 |
| 808 | Hard | Invalid location | D27 |
| 382 | Hard | Bulk activation package amount error. | D27 |
| 562 | Hard | Pay at pump not allowed | D27 |
| 327 | Hard | Request not permitted by this account. | D27 |
| 353 | Hard | First Data Voice Services returns this response on Internet transactions where the client certificate is invalid. | D27 |
| 155 | Hard | Recharge amount exceeded | D27 |
| 906 | Hard | System Error. There is a problem with the host processing system. Call your helpdesk or operations support. | D27 |
| 354 | Hard | Merchant not configured as International although the account requires it. (e.g. The account allows currency conversion but the merchant is not configured for International.) | D27 |
| 723 | Hard | Driver’s License or ID is Required | D27 |
| 817 | Hard | Over merchant product velocity count | D27 |
| 504 | Hard | Do not try again. | D27 |
| 527 | Hard | Network Response indicates that Merchant ID/SE is invalid. | D27 |
| 801 | Hard | Over merchandise limit | D27 |
| 372 | Hard | Promo location restricted. | D27 |
| 338 | Hard | No transactions available/no more transactions available. There are no transactions for this account or there are no transactions as determined by the specified first transaction number. | D27 |
| 555 | Hard | Invalid Date/Time | D27 |
| 345 | Hard | Invalid EAN. The EAN is not correc t for the provided account number. | D27 |
| 822 | Hard | Over chain product velocity count | D27 |
| 914 | Hard | Void/Full Reversal requests in which the Original Authorization was not found. | D27 |
| 319 | Hard | Invalid clerk. The clerk field was either missing, when required, or the content did not match the requirements | D27 |
| 775 | Hard | Subsystem Unavailable. | D27 |
| 810 | Hard | Over card velocity amount | D27 |
| 384 | Hard | Account row locked. | D27 |
| 507 | Hard | New Account Information available. | D27 |
| 329 | Hard | Bad_repay_date. | D27 |
| 357 | Hard | Currency conversion error. Internal CLGC system error. | D27 |
| 923 | Hard | Request in progress | D27 |
| 157 | Hard | Invalid entry | D27 |
| 348 | Hard | Invalid transaction source. The provided source (field EA) is not valid for this transaction. | D27 |
| 151 | Hard | Activation failed | D27 |
| 824 | Hard | Over chain product velocity amount | D27 |
| 950 | Hard | Violation of business arrangement | D27 |
| 001 | Hard | Schema Validation Error | D27 |
| 530 | Hard | The authorizing network has a problem decrypting the cryptogram in the request. | D27 |
| 803 | Hard | Not on file | D27 |
| 375 | Hard | Bad Post Date. The Post Date is not a valid date. | D27 |
| 340 | Hard | New password required. | D27 |
| 557 | Hard | Invalid prompt entry | D27 |
| 331 | Hard | Balance not available (denial). Due to an internal First Data Closed Loop Gift Card (CLGC) issue, information from this account could not be retrieved. | D27 |
| 360 | Hard | First Data Voice Services added a layer of validation that checks the data they receive from CLGC to make sure it is HTML friendly (i.e. no binary data). First Data Voice Services will return this response on Internet transactions if the check fails (th | D27 |
| 942 | Hard | Customer cancellation | D27 |
| 550 | Hard | Invalid Vehicle | D27 |
| 941 | Hard | Invalid issuer. | D27 |
| 321 | Hard | Invalid new password. The new password does not meet the minimum security criteria | D27 |
| 602 | Hard | No Open Batch | D27 |
| 812 | Hard | Over issuer velocity amount | D27 |
| 403 | Hard | TransArmor Invalid Token or Account Number. | D27 |
| 519 | Hard | Invalid Effective Date. | D27 |
| 342 | Hard | Void of activation after account activity. | D27 |
| 559 | Hard | Voyager ID problem | D27 |
| 322 | Hard | Exceeded account reloads. The clerk/user/location was only permitted to reload some number of accounts. That number was exceeded. (See your Business Manager in order to extend this limit.) | D27 |
| 350 | Hard | Account not in inactive state. (e.g. Response when enabling a physical card, when the physical card in not in an inactive state.) | D27 |
| 153 | Hard | Already redeemed | D27 |
| 826 | Hard | Signature required | D27 |
| 109 | Hard | Invalid merchant. The merchant is not in the merchant database or the merchant is not permitted to use this particular card. | D27 |
| 130 | Hard | Invalid terminal. | D27 |
| 564 | Hard | Over cash limit | D27 |
| 542 | Hard | DUKPT: An error while processing the PIN block that is not related to the point-ofsale equipment. Contact the Help Desk for assistance. | D27 |
| 805 | Hard | Velocity exceeded | D27 |
| 377 | Hard | Already active and reloadable. | D27 |
| 523 | Hard | Crypto box is offline. | D27 |
| 333 | Hard | No previous transaction. The void or reversal transaction could not be matched to a previous (original) transaction. In the case of a pre-auth redemption, the corresponding locking transaction could not be identified. | D27 |
| 368 | Hard | No account link. | D27 |
| 552 | Hard | Invalid Product | D27 |
| 114 | Hard | Invalid account type | D27 |
| 819 | Hard | Over chain daily velocity count | D27 |
| 604 | Hard | Close Not Valid | D27 |
| 814 | Hard | Over merchant daily velocity amount | D27 |
| 501 | Hard | Date of Birth Error for Check Processing. | D27 |
| 566 | Hard | Y or N required | D27 |
| 726 | Hard | Unable to Locate Record On File. | D27 |
| 807 | Hard | Over non-fuel limit | D27 |
| 381 | Hard | Bulk activation unattempted error | D27 |
| 561 | Hard | Invalid Restriction Code | D27 |
| 326 | Hard | Incorrect transaction version or format number for POS transactions. | D27 |
| 352 | Hard | First Data Voice Services returns this response on Internet transactions where they did not receive a response from CLGC. | D27 |
| 915 | Hard | Timeout Reversal not supported. Resend the original transaction. Do not retry the timeout reversal | D27 |
| 904 | Hard | Format error. | D27 |
| 346 | Hard | Invalid merchant key. The merchant key block provided is invalid. (e.g. The working key provided in an Assign Merchant Working Key transaction). | D27 |
| 311 | Hard | Not lost or stolen. | D27 |
| 522 | Soft | Cash Back greater than total Transaction amount. | D28 |
| 104 | Soft | Restricted card | D29 |
| 107 | Soft | Call for authorization | D30 |
| 728 | Soft | Referred – Skip Trace Info. | D30 |
| 105 | Soft | Call acquirer's security department | D30 |
| 727 | Soft | Refer – Call Authorization (Checks only). | D30 |
| 129 | Soft | Suspected counterfeit card | D31 |
| 102 | Soft | Suspected fraud | D31 |
| 150 | Soft | Invalid merchant set up | D33 |
| 569 | Soft | Invalid user | D33 |
| 133 | Soft | The TPP ID was not found | D34 |
Provider Codes: Hide
- FirsData ACH Realtime
- First Data Account Updater
- FirstData BuyPass (real-time)
- FirstData Compass (batch)
- FirstData Compass (real-time)
- FirstData Compass Chargeback Disputing
- FirstData DFM (Wells Fargo) Chargeback
- FirstData Global Gateway (Linkpoint) (real-time)
- FirstData Nashville (real-time)
- FirstData North (real-time)
- FirstData Omaha (real-time)
- FirstData OmniPay (real-time)
- FirstData Rapid Connect (real-time)
- TransArmor Compass StrongAuth Tokenization
- TransArmor Nashville StrongAuth Tokenization
Groups
Provider Codes: Hide
- FirsData ACH Realtime
- First Data Account Updater
- FirstData BuyPass (real-time)
- FirstData Compass (batch)
- FirstData Compass (real-time)
- FirstData Compass Chargeback Disputing
- FirstData DFM (Wells Fargo) Chargeback
- FirstData Global Gateway (Linkpoint) (real-time)
- FirstData Nashville (real-time)
- FirstData North (real-time)
- FirstData Omaha (real-time)
- FirstData OmniPay (real-time)
- FirstData Rapid Connect (real-time)
- TransArmor Compass StrongAuth Tokenization
- TransArmor Nashville StrongAuth Tokenization
Provider Codes: Hide
- Agreement Express Verification
- JangoMail Email Service
- Lexis Nexis Skip Tracing
- Magento Shopping Cart
- Napse VTOL (real-time)
- Napse VTOL Cards-batch
- RevSpring (ex Dantom) Print House
- SendGrid SMTP Email Service
- StrongAuth Appliance Tokenization
- Subuno Reconciliation
- Transaction Processing Gateway (TPG) Fulfillment
- TransUnion Credit Bureau
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