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FirstData Rapid Connect (real-time) Response Codes:
Transaction Responses
| Code | Type | Message | CSI Pay Code |
|---|---|---|---|
| 703 | Good | Approved EMV Key Load, more key load data pending. | A01 |
| 000 | Good | Approve | A01 |
| 701 | Good | Approved EMV Key Load | A01 |
| 785 | Good | No reason to decline | A01 |
| 003 | Good | Approve VIP | A01 |
| 334 | Good | Already reversed. | A03 |
| 002 | Good | Approve for partial amount. | A05 |
| 513 | Soft | Decline. Transaction not permitted to acquirer or terminal. | D01 |
| 790 | Soft | Not approved. Used only in Visa bill/recurring payment. Merchant must not resubmit same transaction but may continue billing process in subsequent billing period. | D01 |
| 911 | Soft | Card issuer timed out. | D01 |
| 540 | Soft | Edit Honor. | D01 |
| 100 | Soft | Do not honor | D01 |
| 500 | Soft | Decline. | D01 |
| 773 | Soft | Unsuccessful. | D01 |
| 514 | Soft | Do not try again – Applies to recurring authorizations only. There was security violation. | D01 |
| 791 | Soft | Not approved. Used only in Visa bill/recurring payment. Merchant must stop recurring payment requests. | D01 |
| 515 | Soft | Declined. No term record on First Data system. | D01 |
| 124 | Soft | Violation of law. | D01 |
| 708 | Soft | Honor With Authentication. | D01 |
| 132 | Hard | Unmatched card expiry date. | D02 |
| 116 | Soft | Not sufficient funds | D03 |
| 521 | Soft | Enter lesser amount. | D03 |
| 370 | Hard | Account on hold. | D04 |
| 767 | Hard | Hard Capture; Pick Up. | D04 |
| 704 | Hard | Pick Up Card. | D04 |
| 118 | Hard | No card record. | D05 |
| 373 | Hard | Invalid Card Account. | D05 |
| 526 | Hard | Undefined Card – Debit/EBT network gateway cannot route card based on Merchant Entitlement | D05 |
| 131 | Hard | Invalid account number. | D05 |
| 506 | Hard | Invalid Checking Account Number. | D05 |
| 304 | Hard | Inactive account. The account has not been activated by an approved location. | D06 |
| 541 | Hard | No Savings Account. | D06 |
| 303 | Hard | Unknown account. The account could not be located in the account table. | D06 |
| 378 | Hard | Account is Purged. The Account record was purged from the database. | D06 |
| 302 | Hard | Account closed. The account was closed, probably because the account balance was $0.00. | D06 |
| 117 | Soft | Incorrect PIN. | D07 |
| 517 | Soft | CVV2 Declined. | D08 |
| 959 | Soft | CAV failed | D08 |
| 954 | Soft | CCV failed. | D08 |
| 958 | Soft | CCV2 failed | D08 |
| 913 | Soft | Duplicate transaction. | D09 |
| 772 | Soft | Duplicate Return. | D09 |
| 776 | Soft | Duplicate Completion. | D09 |
| 774 | Soft | Duplicate Reversal. | D09 |
| 731 | Hard | Rejected Lost/Stolen Checks | D10 |
| 208 | Hard | Lost card. | D10 |
| 209 | Hard | Stolen card. | D11 |
| 402 | Soft | TransArmor Service Unavailable. | D12 |
| 963 | Soft | Acquirer channel unavailable | D12 |
| 909 | Soft | System malfunction. | D12 |
| 120 | Soft | Transaction not permitted to terminal. | D12 |
| 512 | Soft | Service not allowed. | D12 |
| 907 | Soft | Card issuer or switch inoperative | D12 |
| 119 | Soft | Transaction not permitted to cardholder. | D12 |
| 123 | Soft | Exceeds withdrawal frequency limit. | D15 |
| 782 | Soft | Count Exceeds Limit. | D15 |
| 554 | Soft | Over daily limit | D15 |
| 121 | Soft | Exceeds withdrawal amount limit. | D15 |
| 528 | Soft | Debit/EBT transaction count exceeds pre-determined limit in specified time/ Withdrawal limit exceeded. | D15 |
| 510 | Hard | New Account Information – Applies to recurring authorizations only. The card has expired | D16 |
| 509 | Hard | Do not try again – Applies to recurring authorizations only. The card has expired | D16 |
| 511 | Hard | Try again later – Applies to recurring authorizations only. The card has expired. Get the new expiration date and try again | D16 |
| 101 | Hard | Expired card. | D16 |
| 505 | Soft | Please retry. | D17 |
| 516 | Soft | Please retry – Reasons for this error are one of the following: Format Error, Unable to route transaction, Switch or issuer unavailable, System Busy, Timeout | D17 |
| 921 | Soft | Security H/W or S/W error - no action | D17 |
| 508 | Soft | Try again later – Declined: Association‗s payment cancellation advice code provided. Applies to recurring authorizations only. These are examples of what may have occurred: the account is over the credit limit try again in 72 hours. | D17 |
| 920 | Soft | Security H/W or S/W error - try again | D17 |
| 771 | Soft | Amount Too Large. | D18 |
| 318 | Soft | Invalid amount. There was a problem with the amount field in the transaction format – more or less than min/max amounts specified in the promotion for that transaction. | D18 |
| 110 | Soft | Invalid amount | D18 |
| 106 | Soft | Allowable PIN tries exceeded | D21 |
| 532 | Hard | The DUKPT Base Derivation key is missing or incorrect in the PIN pad, or PIN key synchronization error. | D27 |
| 553 | Hard | Exceeds transaction total limit per product class. | D27 |
| 355 | Hard | Invalid currency. The provided currency is invalid. | D27 |
| 153 | Hard | Already redeemed | D27 |
| 802 | Hard | Imprint card | D27 |
| 382 | Hard | Bulk activation package amount error. | D27 |
| 327 | Hard | Request not permitted by this account. | D27 |
| 321 | Hard | Invalid new password. The new password does not meet the minimum security criteria | D27 |
| 824 | Hard | Over chain product velocity amount | D27 |
| 721 | Hard | Invalid ZIP Code | D27 |
| 567 | Hard | Over repair limit | D27 |
| 562 | Hard | Pay at pump not allowed | D27 |
| 520 | Hard | Reversal Rejected. Do not try again. | D27 |
| 811 | Hard | Over issuer velocity count | D27 |
| 504 | Hard | Do not try again. | D27 |
| 338 | Hard | No transactions available/no more transactions available. There are no transactions for this account or there are no transactions as determined by the specified first transaction number. | D27 |
| 155 | Hard | Recharge amount exceeded | D27 |
| 347 | Hard | Promotions for Internet virtual and physical cards do not match. When enabling a physical card to a virtual card, both must be from the same promotion. Cards for bulk activation request must be from the same promotion | D27 |
| 114 | Hard | Invalid account type | D27 |
| 372 | Hard | Promo location restricted. | D27 |
| 942 | Hard | Customer cancellation | D27 |
| 130 | Hard | Invalid terminal. | D27 |
| 904 | Hard | Format error. | D27 |
| 826 | Hard | Signature required | D27 |
| 723 | Hard | Driver’s License or ID is Required | D27 |
| 316 | Hard | Incorrect location. There was a problem with the merchant location. | D27 |
| 702 | Hard | EMV Key Download Error. | D27 |
| 555 | Hard | Invalid Date/Time | D27 |
| 359 | Hard | The terminal transaction number did not match (on a void or reversal). | D27 |
| 804 | Hard | Fuel only | D27 |
| 384 | Hard | Account row locked. | D27 |
| 329 | Hard | Bad_repay_date. | D27 |
| 340 | Hard | New password required. | D27 |
| 157 | Hard | Invalid entry | D27 |
| 349 | Hard | Account already linked. (e.g. Response when enabling a physical card, when the two provided accounts have already been linked together.) | D27 |
| 375 | Hard | Bad Post Date. The Post Date is not a valid date. | D27 |
| 311 | Hard | Not lost or stolen. | D27 |
| 819 | Hard | Over chain daily velocity count | D27 |
| 524 | Hard | Debit Switch unavailable Timeout Retry –Communications link to debit/EBT network gateway is down or responded with a "System Malfunction (96)" message | D27 |
| 813 | Hard | Over merchant daily velocity count | D27 |
| 729 | Hard | Hard Negative Info On File. | D27 |
| 557 | Hard | Invalid prompt entry | D27 |
| 367 | Hard | Target embossed card entered and Transaction count entered do not match. | D27 |
| 806 | Hard | Authorization ID needed | D27 |
| 403 | Hard | TransArmor Invalid Token or Account Number. | D27 |
| 331 | Hard | Balance not available (denial). Due to an internal First Data Closed Loop Gift Card (CLGC) issue, information from this account could not be retrieved. | D27 |
| 908 | Hard | Transaction destination not found for routing. | D27 |
| 915 | Hard | Timeout Reversal not supported. Resend the original transaction. Do not retry the timeout reversal | D27 |
| 354 | Hard | Merchant not configured as International although the account requires it. (e.g. The account allows currency conversion but the merchant is not configured for International.) | D27 |
| 527 | Hard | Network Response indicates that Merchant ID/SE is invalid. | D27 |
| 815 | Hard | Over merchant daily velocity both | D27 |
| 342 | Hard | Void of activation after account activity. | D27 |
| 550 | Hard | Invalid Vehicle | D27 |
| 351 | Hard | First Data Voice Services returns this response on Internet transactions where the interface input parameter is not valid. | D27 |
| 377 | Hard | Already active and reloadable. | D27 |
| 322 | Hard | Exceeded account reloads. The clerk/user/location was only permitted to reload some number of accounts. That number was exceeded. (See your Business Manager in order to extend this limit.) | D27 |
| 317 | Hard | Max balance exceeded. The transaction, if completed, would cause the account balance to be exceeded by the max_balance as specified in the promotion. Some merchants set the max_balance to a value twice the max transaction amount. | D27 |
| 821 | Hard | Over chain daily velocity both | D27 |
| 602 | Hard | No Open Batch | D27 |
| 950 | Hard | Violation of business arrangement | D27 |
| 775 | Hard | Subsystem Unavailable. | D27 |
| 559 | Hard | Voyager ID problem | D27 |
| 369 | Hard | Invalid time zone. | D27 |
| 507 | Hard | New Account Information available. | D27 |
| 808 | Hard | Invalid location | D27 |
| 501 | Hard | Date of Birth Error for Check Processing. | D27 |
| 333 | Hard | No previous transaction. The void or reversal transaction could not be matched to a previous (original) transaction. In the case of a pre-auth redemption, the corresponding locking transaction could not be identified. | D27 |
| 343 | Hard | No phone service. Attempted a calling card transaction on an account which is not configured for calling card activity. | D27 |
| 940 | Hard | Error. | D27 |
| 564 | Hard | Over cash limit | D27 |
| 530 | Hard | The authorizing network has a problem decrypting the cryptogram in the request. | D27 |
| 817 | Hard | Over merchant product velocity count | D27 |
| 552 | Hard | Invalid Product | D27 |
| 353 | Hard | First Data Voice Services returns this response on Internet transactions where the client certificate is invalid. | D27 |
| 152 | Hard | Exceeds limit | D27 |
| 801 | Hard | Over merchandise limit | D27 |
| 381 | Hard | Bulk activation unattempted error | D27 |
| 326 | Hard | Incorrect transaction version or format number for POS transactions. | D27 |
| 320 | Hard | Invalid password. | D27 |
| 823 | Hard | Over chain product velocity both | D27 |
| 604 | Hard | Close Not Valid | D27 |
| 566 | Hard | Y or N required | D27 |
| 561 | Hard | Invalid Restriction Code | D27 |
| 519 | Hard | Invalid Effective Date. | D27 |
| 810 | Hard | Over card velocity amount | D27 |
| 503 | Hard | New Account Information. | D27 |
| 337 | Hard | Too many transactions requested. | D27 |
| 345 | Hard | Invalid EAN. The EAN is not correc t for the provided account number. | D27 |
| 924 | Hard | Limit check failed | D27 |
| 108 | Hard | Refer to issuer‘s special conditions | D27 |
| 825 | Hard | No chain ID for chain merchant | D27 |
| 722 | Hard | Invalid value in the field | D27 |
| 109 | Hard | Invalid merchant. The merchant is not in the merchant database or the merchant is not permitted to use this particular card. | D27 |
| 542 | Hard | DUKPT: An error while processing the PIN block that is not related to the point-ofsale equipment. Contact the Help Desk for assistance. | D27 |
| 357 | Hard | Currency conversion error. Internal CLGC system error. | D27 |
| 154 | Hard | Over monthly limit | D27 |
| 803 | Hard | Not on file | D27 |
| 383 | Hard | Store location zero not allowed. | D27 |
| 328 | Hard | Request not permitted by this merchant location. | D27 |
| 902 | Hard | Invalid transaction. This card or terminal is not permitted to perform this transaction, or the transaction type is invalid, or First Data is unable to route a refund request to the network. | D27 |
| 374 | Hard | Product code(s) restricted. | D27 |
| 944 | Hard | Invalid response | D27 |
| 308 | Hard | Already active. The card is already active and does not need to be reactivated | D27 |
| 818 | Hard | Over merchant product velocity both | D27 |
| 568 | Hard | Over additive limit | D27 |
| 523 | Hard | Crypto box is offline. | D27 |
| 812 | Hard | Over issuer velocity amount | D27 |
| 339 | Hard | Transaction history not available. | D27 |
| 156 | Hard | Max number of recharges exceeded | D27 |
| 348 | Hard | Invalid transaction source. The provided source (field EA) is not valid for this transaction. | D27 |
| 122 | Hard | Security violation | D27 |
| 360 | Hard | First Data Voice Services added a layer of validation that checks the data they receive from CLGC to make sure it is HTML friendly (i.e. no binary data). First Data Voice Services will return this response on Internet transactions if the check fails (th | D27 |
| 805 | Hard | Velocity exceeded | D27 |
| 385 | Hard | Accepted but not yet processed. | D27 |
| 330 | Hard | Bad checksum. The checksum provided is incorrect. | D27 |
| 906 | Hard | System Error. There is a problem with the host processing system. Call your helpdesk or operations support. | D27 |
| 724 | Hard | Referred - Not Active | D27 |
| 346 | Hard | Invalid merchant key. The merchant key block provided is invalid. (e.g. The working key provided in an Assign Merchant Working Key transaction). | D27 |
| 726 | Hard | Unable to Locate Record On File. | D27 |
| 556 | Hard | Exceeds quantity | D27 |
| 525 | Hard | Debit/EBT network gateway cannot get through to the ISSUER. | D27 |
| 814 | Hard | Over merchant daily velocity amount | D27 |
| 341 | Hard | Invalid status change. The status change requested (e.g. lost/stolen, freeze active card) cannot be performed. | D27 |
| 401 | Hard | Offer Processing Error | D27 |
| 350 | Hard | Account not in inactive state. (e.g. Response when enabling a physical card, when the physical card in not in an inactive state.) | D27 |
| 376 | Hard | Account status is void lock. | D27 |
| 315 | Hard | Bad mag stripe. The mag stripe could not be parsed for account information | D27 |
| 820 | Hard | Over chain daily velocity amount | D27 |
| 601 | Hard | Invalid Batch Number | D27 |
| 356 | Hard | Request not International. Merchant configured to require currency information for each financial transaction, however none was sent. | D27 |
| 740 | Hard | Totals Unavailable. | D27 |
| 558 | Hard | Invalid Track 2 data | D27 |
| 368 | Hard | No account link. | D27 |
| 807 | Hard | Over non-fuel limit | D27 |
| 404 | Hard | TransArmor Key Error. | D27 |
| 332 | Hard | Account locked. | D27 |
| 914 | Hard | Void/Full Reversal requests in which the Original Authorization was not found. | D27 |
| 792 | Hard | See attendant. | D27 |
| 563 | Hard | Over fuel limit | D27 |
| 529 | Hard | Resubmission of transaction violates debit/EBT network frequency. | D27 |
| 816 | Hard | Over merchant product velocity amount | D27 |
| 551 | Hard | Invalid Driver | D27 |
| 352 | Hard | First Data Voice Services returns this response on Internet transactions where they did not receive a response from CLGC. | D27 |
| 151 | Hard | Activation failed | D27 |
| 380 | Hard | Bulk activation error. | D27 |
| 323 | Hard | Password retry exceeded. The user account has been frozen because the user attempted access and was denied. Seek management assistance. | D27 |
| 319 | Hard | Invalid clerk. The clerk field was either missing, when required, or the content did not match the requirements | D27 |
| 822 | Hard | Over chain product velocity count | D27 |
| 603 | Hard | Close Unavailable | D27 |
| 560 | Hard | Invalid Odometer | D27 |
| 518 | Hard | Invalid account/date or sales date in future. | D27 |
| 809 | Hard | Over card velocity count | D27 |
| 502 | Hard | Invalid State Code. | D27 |
| 336 | Hard | Bad authorization code. The authorization code test failed. | D27 |
| 344 | Hard | Internet access disabled. | D27 |
| 941 | Hard | Invalid issuer. | D27 |
| 923 | Hard | Request in progress | D27 |
| 001 | Hard | Schema Validation Error | D27 |
| 565 | Hard | Fuel price error | D27 |
| 522 | Soft | Cash Back greater than total Transaction amount. | D28 |
| 104 | Soft | Restricted card | D29 |
| 107 | Soft | Call for authorization | D30 |
| 728 | Soft | Referred – Skip Trace Info. | D30 |
| 105 | Soft | Call acquirer's security department | D30 |
| 727 | Soft | Refer – Call Authorization (Checks only). | D30 |
| 129 | Soft | Suspected counterfeit card | D31 |
| 102 | Soft | Suspected fraud | D31 |
| 569 | Soft | Invalid user | D33 |
| 150 | Soft | Invalid merchant set up | D33 |
| 133 | Soft | The TPP ID was not found | D34 |
Provider Codes: Hide
- FirsData ACH Realtime
- First Data Account Updater
- FirstData BuyPass (real-time)
- FirstData Compass (batch)
- FirstData Compass (real-time)
- FirstData Compass Chargeback Disputing
- FirstData DFM (Wells Fargo) Chargeback
- FirstData Global Gateway (Linkpoint) (real-time)
- FirstData Nashville (real-time)
- FirstData North (real-time)
- FirstData Omaha (real-time)
- FirstData OmniPay (real-time)
- FirstData Rapid Connect (real-time)
- TransArmor Compass StrongAuth Tokenization
- TransArmor Nashville StrongAuth Tokenization
Groups
Provider Codes: Hide
- FirsData ACH Realtime
- First Data Account Updater
- FirstData BuyPass (real-time)
- FirstData Compass (batch)
- FirstData Compass (real-time)
- FirstData Compass Chargeback Disputing
- FirstData DFM (Wells Fargo) Chargeback
- FirstData Global Gateway (Linkpoint) (real-time)
- FirstData Nashville (real-time)
- FirstData North (real-time)
- FirstData Omaha (real-time)
- FirstData OmniPay (real-time)
- FirstData Rapid Connect (real-time)
- TransArmor Compass StrongAuth Tokenization
- TransArmor Nashville StrongAuth Tokenization
Provider Codes: Hide
- Agreement Express Verification
- JangoMail Email Service
- Lexis Nexis Skip Tracing
- Magento Shopping Cart
- Napse VTOL (real-time)
- Napse VTOL Cards-batch
- RevSpring (ex Dantom) Print House
- SendGrid SMTP Email Service
- StrongAuth Appliance Tokenization
- Subuno Reconciliation
- Transaction Processing Gateway (TPG) Fulfillment
- TransUnion Credit Bureau
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