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FirstData Rapid Connect (real-time) Response Codes:
Transaction Responses
| Code | Type | Message | CSI Pay Code |
|---|---|---|---|
| 003 | Good | Approve VIP | A01 |
| 703 | Good | Approved EMV Key Load, more key load data pending. | A01 |
| 000 | Good | Approve | A01 |
| 701 | Good | Approved EMV Key Load | A01 |
| 785 | Good | No reason to decline | A01 |
| 334 | Good | Already reversed. | A03 |
| 002 | Good | Approve for partial amount. | A05 |
| 791 | Soft | Not approved. Used only in Visa bill/recurring payment. Merchant must stop recurring payment requests. | D01 |
| 124 | Soft | Violation of law. | D01 |
| 513 | Soft | Decline. Transaction not permitted to acquirer or terminal. | D01 |
| 515 | Soft | Declined. No term record on First Data system. | D01 |
| 708 | Soft | Honor With Authentication. | D01 |
| 790 | Soft | Not approved. Used only in Visa bill/recurring payment. Merchant must not resubmit same transaction but may continue billing process in subsequent billing period. | D01 |
| 100 | Soft | Do not honor | D01 |
| 911 | Soft | Card issuer timed out. | D01 |
| 500 | Soft | Decline. | D01 |
| 514 | Soft | Do not try again – Applies to recurring authorizations only. There was security violation. | D01 |
| 540 | Soft | Edit Honor. | D01 |
| 773 | Soft | Unsuccessful. | D01 |
| 132 | Hard | Unmatched card expiry date. | D02 |
| 521 | Soft | Enter lesser amount. | D03 |
| 116 | Soft | Not sufficient funds | D03 |
| 767 | Hard | Hard Capture; Pick Up. | D04 |
| 704 | Hard | Pick Up Card. | D04 |
| 370 | Hard | Account on hold. | D04 |
| 131 | Hard | Invalid account number. | D05 |
| 506 | Hard | Invalid Checking Account Number. | D05 |
| 118 | Hard | No card record. | D05 |
| 373 | Hard | Invalid Card Account. | D05 |
| 526 | Hard | Undefined Card – Debit/EBT network gateway cannot route card based on Merchant Entitlement | D05 |
| 303 | Hard | Unknown account. The account could not be located in the account table. | D06 |
| 378 | Hard | Account is Purged. The Account record was purged from the database. | D06 |
| 302 | Hard | Account closed. The account was closed, probably because the account balance was $0.00. | D06 |
| 304 | Hard | Inactive account. The account has not been activated by an approved location. | D06 |
| 541 | Hard | No Savings Account. | D06 |
| 117 | Soft | Incorrect PIN. | D07 |
| 958 | Soft | CCV2 failed | D08 |
| 954 | Soft | CCV failed. | D08 |
| 959 | Soft | CAV failed | D08 |
| 517 | Soft | CVV2 Declined. | D08 |
| 772 | Soft | Duplicate Return. | D09 |
| 776 | Soft | Duplicate Completion. | D09 |
| 774 | Soft | Duplicate Reversal. | D09 |
| 913 | Soft | Duplicate transaction. | D09 |
| 208 | Hard | Lost card. | D10 |
| 731 | Hard | Rejected Lost/Stolen Checks | D10 |
| 209 | Hard | Stolen card. | D11 |
| 512 | Soft | Service not allowed. | D12 |
| 963 | Soft | Acquirer channel unavailable | D12 |
| 119 | Soft | Transaction not permitted to cardholder. | D12 |
| 402 | Soft | TransArmor Service Unavailable. | D12 |
| 909 | Soft | System malfunction. | D12 |
| 907 | Soft | Card issuer or switch inoperative | D12 |
| 120 | Soft | Transaction not permitted to terminal. | D12 |
| 554 | Soft | Over daily limit | D15 |
| 121 | Soft | Exceeds withdrawal amount limit. | D15 |
| 528 | Soft | Debit/EBT transaction count exceeds pre-determined limit in specified time/ Withdrawal limit exceeded. | D15 |
| 123 | Soft | Exceeds withdrawal frequency limit. | D15 |
| 782 | Soft | Count Exceeds Limit. | D15 |
| 511 | Hard | Try again later – Applies to recurring authorizations only. The card has expired. Get the new expiration date and try again | D16 |
| 101 | Hard | Expired card. | D16 |
| 510 | Hard | New Account Information – Applies to recurring authorizations only. The card has expired | D16 |
| 509 | Hard | Do not try again – Applies to recurring authorizations only. The card has expired | D16 |
| 920 | Soft | Security H/W or S/W error - try again | D17 |
| 508 | Soft | Try again later – Declined: Association‗s payment cancellation advice code provided. Applies to recurring authorizations only. These are examples of what may have occurred: the account is over the credit limit try again in 72 hours. | D17 |
| 921 | Soft | Security H/W or S/W error - no action | D17 |
| 505 | Soft | Please retry. | D17 |
| 516 | Soft | Please retry – Reasons for this error are one of the following: Format Error, Unable to route transaction, Switch or issuer unavailable, System Busy, Timeout | D17 |
| 110 | Soft | Invalid amount | D18 |
| 771 | Soft | Amount Too Large. | D18 |
| 318 | Soft | Invalid amount. There was a problem with the amount field in the transaction format – more or less than min/max amounts specified in the promotion for that transaction. | D18 |
| 106 | Soft | Allowable PIN tries exceeded | D21 |
| 563 | Hard | Over fuel limit | D27 |
| 552 | Hard | Invalid Product | D27 |
| 726 | Hard | Unable to Locate Record On File. | D27 |
| 820 | Hard | Over chain daily velocity amount | D27 |
| 360 | Hard | First Data Voice Services added a layer of validation that checks the data they receive from CLGC to make sure it is HTML friendly (i.e. no binary data). First Data Voice Services will return this response on Internet transactions if the check fails (th | D27 |
| 338 | Hard | No transactions available/no more transactions available. There are no transactions for this account or there are no transactions as determined by the specified first transaction number. | D27 |
| 404 | Hard | TransArmor Key Error. | D27 |
| 803 | Hard | Not on file | D27 |
| 792 | Hard | See attendant. | D27 |
| 356 | Hard | Request not International. Merchant configured to require currency information for each financial transaction, however none was sent. | D27 |
| 603 | Hard | Close Unavailable | D27 |
| 561 | Hard | Invalid Restriction Code | D27 |
| 525 | Hard | Debit/EBT network gateway cannot get through to the ISSUER. | D27 |
| 154 | Hard | Over monthly limit | D27 |
| 319 | Hard | Invalid clerk. The clerk field was either missing, when required, or the content did not match the requirements | D27 |
| 902 | Hard | Invalid transaction. This card or terminal is not permitted to perform this transaction, or the transaction type is invalid, or First Data is unable to route a refund request to the network. | D27 |
| 350 | Hard | Account not in inactive state. (e.g. Response when enabling a physical card, when the physical card in not in an inactive state.) | D27 |
| 329 | Hard | Bad_repay_date. | D27 |
| 812 | Hard | Over issuer velocity amount | D27 |
| 380 | Hard | Bulk activation error. | D27 |
| 805 | Hard | Velocity exceeded | D27 |
| 565 | Hard | Fuel price error | D27 |
| 740 | Hard | Totals Unavailable. | D27 |
| 822 | Hard | Over chain product velocity count | D27 |
| 122 | Hard | Security violation | D27 |
| 001 | Hard | Schema Validation Error | D27 |
| 368 | Hard | No account link. | D27 |
| 340 | Hard | New password required. | D27 |
| 502 | Hard | Invalid State Code. | D27 |
| 352 | Hard | First Data Voice Services returns this response on Internet transactions where they did not receive a response from CLGC. | D27 |
| 331 | Hard | Balance not available (denial). Due to an internal First Data Closed Loop Gift Card (CLGC) issue, information from this account could not be retrieved. | D27 |
| 814 | Hard | Over merchant daily velocity amount | D27 |
| 382 | Hard | Bulk activation package amount error. | D27 |
| 721 | Hard | Invalid ZIP Code | D27 |
| 156 | Hard | Max number of recharges exceeded | D27 |
| 923 | Hard | Request in progress | D27 |
| 529 | Hard | Resubmission of transaction violates debit/EBT network frequency. | D27 |
| 321 | Hard | Invalid new password. The new password does not meet the minimum security criteria | D27 |
| 906 | Hard | System Error. There is a problem with the host processing system. Call your helpdesk or operations support. | D27 |
| 342 | Hard | Void of activation after account activity. | D27 |
| 504 | Hard | Do not try again. | D27 |
| 344 | Hard | Internet access disabled. | D27 |
| 322 | Hard | Exceeded account reloads. The clerk/user/location was only permitted to reload some number of accounts. That number was exceeded. (See your Business Manager in order to extend this limit.) | D27 |
| 807 | Hard | Over non-fuel limit | D27 |
| 372 | Hard | Promo location restricted. | D27 |
| 567 | Hard | Over repair limit | D27 |
| 556 | Hard | Exceeds quantity | D27 |
| 824 | Hard | Over chain product velocity amount | D27 |
| 518 | Hard | Invalid account/date or sales date in future. | D27 |
| 130 | Hard | Invalid terminal. | D27 |
| 914 | Hard | Void/Full Reversal requests in which the Original Authorization was not found. | D27 |
| 355 | Hard | Invalid currency. The provided currency is invalid. | D27 |
| 333 | Hard | No previous transaction. The void or reversal transaction could not be matched to a previous (original) transaction. In the case of a pre-auth redemption, the corresponding locking transaction could not be identified. | D27 |
| 816 | Hard | Over merchant product velocity amount | D27 |
| 384 | Hard | Account row locked. | D27 |
| 723 | Hard | Driver’s License or ID is Required | D27 |
| 401 | Hard | Offer Processing Error | D27 |
| 942 | Hard | Customer cancellation | D27 |
| 532 | Hard | The DUKPT Base Derivation key is missing or incorrect in the PIN pad, or PIN key synchronization error. | D27 |
| 520 | Hard | Reversal Rejected. Do not try again. | D27 |
| 151 | Hard | Activation failed | D27 |
| 311 | Hard | Not lost or stolen. | D27 |
| 347 | Hard | Promotions for Internet virtual and physical cards do not match. When enabling a physical card to a virtual card, both must be from the same promotion. Cards for bulk activation request must be from the same promotion | D27 |
| 326 | Hard | Incorrect transaction version or format number for POS transactions. | D27 |
| 809 | Hard | Over card velocity count | D27 |
| 375 | Hard | Bad Post Date. The Post Date is not a valid date. | D27 |
| 316 | Hard | Incorrect location. There was a problem with the merchant location. | D27 |
| 558 | Hard | Invalid Track 2 data | D27 |
| 826 | Hard | Signature required | D27 |
| 702 | Hard | EMV Key Download Error. | D27 |
| 819 | Hard | Over chain daily velocity count | D27 |
| 941 | Hard | Invalid issuer. | D27 |
| 359 | Hard | The terminal transaction number did not match (on a void or reversal). | D27 |
| 337 | Hard | Too many transactions requested. | D27 |
| 403 | Hard | TransArmor Invalid Token or Account Number. | D27 |
| 802 | Hard | Imprint card | D27 |
| 551 | Hard | Invalid Driver | D27 |
| 560 | Hard | Invalid Odometer | D27 |
| 915 | Hard | Timeout Reversal not supported. Resend the original transaction. Do not retry the timeout reversal | D27 |
| 524 | Hard | Debit Switch unavailable Timeout Retry –Communications link to debit/EBT network gateway is down or responded with a "System Malfunction (96)" message | D27 |
| 153 | Hard | Already redeemed | D27 |
| 317 | Hard | Max balance exceeded. The transaction, if completed, would cause the account balance to be exceeded by the max_balance as specified in the promotion. Some merchants set the max_balance to a value twice the max transaction amount. | D27 |
| 349 | Hard | Account already linked. (e.g. Response when enabling a physical card, when the two provided accounts have already been linked together.) | D27 |
| 328 | Hard | Request not permitted by this merchant location. | D27 |
| 811 | Hard | Over issuer velocity count | D27 |
| 377 | Hard | Already active and reloadable. | D27 |
| 354 | Hard | Merchant not configured as International although the account requires it. (e.g. The account allows currency conversion but the merchant is not configured for International.) | D27 |
| 602 | Hard | No Open Batch | D27 |
| 564 | Hard | Over cash limit | D27 |
| 553 | Hard | Exceeds transaction total limit per product class. | D27 |
| 729 | Hard | Hard Negative Info On File. | D27 |
| 821 | Hard | Over chain daily velocity both | D27 |
| 114 | Hard | Invalid account type | D27 |
| 367 | Hard | Target embossed card entered and Transaction count entered do not match. | D27 |
| 339 | Hard | Transaction history not available. | D27 |
| 501 | Hard | Date of Birth Error for Check Processing. | D27 |
| 804 | Hard | Fuel only | D27 |
| 813 | Hard | Over merchant daily velocity count | D27 |
| 381 | Hard | Bulk activation unattempted error | D27 |
| 950 | Hard | Violation of business arrangement | D27 |
| 604 | Hard | Close Not Valid | D27 |
| 562 | Hard | Pay at pump not allowed | D27 |
| 155 | Hard | Recharge amount exceeded | D27 |
| 527 | Hard | Network Response indicates that Merchant ID/SE is invalid. | D27 |
| 320 | Hard | Invalid password. | D27 |
| 904 | Hard | Format error. | D27 |
| 351 | Hard | First Data Voice Services returns this response on Internet transactions where the interface input parameter is not valid. | D27 |
| 330 | Hard | Bad checksum. The checksum provided is incorrect. | D27 |
| 341 | Hard | Invalid status change. The status change requested (e.g. lost/stolen, freeze active card) cannot be performed. | D27 |
| 503 | Hard | New Account Information. | D27 |
| 343 | Hard | No phone service. Attempted a calling card transaction on an account which is not configured for calling card activity. | D27 |
| 806 | Hard | Authorization ID needed | D27 |
| 566 | Hard | Y or N required | D27 |
| 555 | Hard | Invalid Date/Time | D27 |
| 775 | Hard | Subsystem Unavailable. | D27 |
| 823 | Hard | Over chain product velocity both | D27 |
| 507 | Hard | New Account Information available. | D27 |
| 108 | Hard | Refer to issuer‘s special conditions | D27 |
| 369 | Hard | Invalid time zone. | D27 |
| 908 | Hard | Transaction destination not found for routing. | D27 |
| 353 | Hard | First Data Voice Services returns this response on Internet transactions where the client certificate is invalid. | D27 |
| 332 | Hard | Account locked. | D27 |
| 815 | Hard | Over merchant daily velocity both | D27 |
| 383 | Hard | Store location zero not allowed. | D27 |
| 722 | Hard | Invalid value in the field | D27 |
| 157 | Hard | Invalid entry | D27 |
| 924 | Hard | Limit check failed | D27 |
| 530 | Hard | The authorizing network has a problem decrypting the cryptogram in the request. | D27 |
| 308 | Hard | Already active. The card is already active and does not need to be reactivated | D27 |
| 345 | Hard | Invalid EAN. The EAN is not correc t for the provided account number. | D27 |
| 323 | Hard | Password retry exceeded. The user account has been frozen because the user attempted access and was denied. Seek management assistance. | D27 |
| 808 | Hard | Invalid location | D27 |
| 374 | Hard | Product code(s) restricted. | D27 |
| 109 | Hard | Invalid merchant. The merchant is not in the merchant database or the merchant is not permitted to use this particular card. | D27 |
| 568 | Hard | Over additive limit | D27 |
| 557 | Hard | Invalid prompt entry | D27 |
| 825 | Hard | No chain ID for chain merchant | D27 |
| 519 | Hard | Invalid Effective Date. | D27 |
| 542 | Hard | DUKPT: An error while processing the PIN block that is not related to the point-ofsale equipment. Contact the Help Desk for assistance. | D27 |
| 818 | Hard | Over merchant product velocity both | D27 |
| 940 | Hard | Error. | D27 |
| 357 | Hard | Currency conversion error. Internal CLGC system error. | D27 |
| 336 | Hard | Bad authorization code. The authorization code test failed. | D27 |
| 817 | Hard | Over merchant product velocity count | D27 |
| 385 | Hard | Accepted but not yet processed. | D27 |
| 801 | Hard | Over merchandise limit | D27 |
| 724 | Hard | Referred - Not Active | D27 |
| 550 | Hard | Invalid Vehicle | D27 |
| 944 | Hard | Invalid response | D27 |
| 523 | Hard | Crypto box is offline. | D27 |
| 152 | Hard | Exceeds limit | D27 |
| 315 | Hard | Bad mag stripe. The mag stripe could not be parsed for account information | D27 |
| 348 | Hard | Invalid transaction source. The provided source (field EA) is not valid for this transaction. | D27 |
| 327 | Hard | Request not permitted by this account. | D27 |
| 810 | Hard | Over card velocity amount | D27 |
| 376 | Hard | Account status is void lock. | D27 |
| 346 | Hard | Invalid merchant key. The merchant key block provided is invalid. (e.g. The working key provided in an Assign Merchant Working Key transaction). | D27 |
| 601 | Hard | Invalid Batch Number | D27 |
| 559 | Hard | Voyager ID problem | D27 |
| 522 | Soft | Cash Back greater than total Transaction amount. | D28 |
| 104 | Soft | Restricted card | D29 |
| 727 | Soft | Refer – Call Authorization (Checks only). | D30 |
| 107 | Soft | Call for authorization | D30 |
| 728 | Soft | Referred – Skip Trace Info. | D30 |
| 105 | Soft | Call acquirer's security department | D30 |
| 102 | Soft | Suspected fraud | D31 |
| 129 | Soft | Suspected counterfeit card | D31 |
| 569 | Soft | Invalid user | D33 |
| 150 | Soft | Invalid merchant set up | D33 |
| 133 | Soft | The TPP ID was not found | D34 |
Provider Codes: Hide
- FirsData ACH Realtime
- First Data Account Updater
- FirstData BuyPass (real-time)
- FirstData Compass (batch)
- FirstData Compass (real-time)
- FirstData Compass Chargeback Disputing
- FirstData DFM (Wells Fargo) Chargeback
- FirstData Global Gateway (Linkpoint) (real-time)
- FirstData Nashville (real-time)
- FirstData North (real-time)
- FirstData Omaha (real-time)
- FirstData OmniPay (real-time)
- FirstData Rapid Connect (real-time)
- TransArmor Compass StrongAuth Tokenization
- TransArmor Nashville StrongAuth Tokenization
Groups
Provider Codes: Hide
- FirsData ACH Realtime
- First Data Account Updater
- FirstData BuyPass (real-time)
- FirstData Compass (batch)
- FirstData Compass (real-time)
- FirstData Compass Chargeback Disputing
- FirstData DFM (Wells Fargo) Chargeback
- FirstData Global Gateway (Linkpoint) (real-time)
- FirstData Nashville (real-time)
- FirstData North (real-time)
- FirstData Omaha (real-time)
- FirstData OmniPay (real-time)
- FirstData Rapid Connect (real-time)
- TransArmor Compass StrongAuth Tokenization
- TransArmor Nashville StrongAuth Tokenization
Provider Codes: Hide
- Agreement Express Verification
- JangoMail Email Service
- Lexis Nexis Skip Tracing
- Magento Shopping Cart
- Napse VTOL (real-time)
- Napse VTOL Cards-batch
- RevSpring (ex Dantom) Print House
- SendGrid SMTP Email Service
- StrongAuth Appliance Tokenization
- Subuno Reconciliation
- Transaction Processing Gateway (TPG) Fulfillment
- TransUnion Credit Bureau
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