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FirstData Rapid Connect (real-time) Response Codes:
Transaction Responses
| Code | Type | Message | CSI Pay Code |
|---|---|---|---|
| 785 | Good | No reason to decline | A01 |
| 003 | Good | Approve VIP | A01 |
| 703 | Good | Approved EMV Key Load, more key load data pending. | A01 |
| 000 | Good | Approve | A01 |
| 701 | Good | Approved EMV Key Load | A01 |
| 334 | Good | Already reversed. | A03 |
| 002 | Good | Approve for partial amount. | A05 |
| 790 | Soft | Not approved. Used only in Visa bill/recurring payment. Merchant must not resubmit same transaction but may continue billing process in subsequent billing period. | D01 |
| 514 | Soft | Do not try again – Applies to recurring authorizations only. There was security violation. | D01 |
| 911 | Soft | Card issuer timed out. | D01 |
| 124 | Soft | Violation of law. | D01 |
| 540 | Soft | Edit Honor. | D01 |
| 513 | Soft | Decline. Transaction not permitted to acquirer or terminal. | D01 |
| 773 | Soft | Unsuccessful. | D01 |
| 791 | Soft | Not approved. Used only in Visa bill/recurring payment. Merchant must stop recurring payment requests. | D01 |
| 100 | Soft | Do not honor | D01 |
| 515 | Soft | Declined. No term record on First Data system. | D01 |
| 500 | Soft | Decline. | D01 |
| 708 | Soft | Honor With Authentication. | D01 |
| 132 | Hard | Unmatched card expiry date. | D02 |
| 116 | Soft | Not sufficient funds | D03 |
| 521 | Soft | Enter lesser amount. | D03 |
| 370 | Hard | Account on hold. | D04 |
| 767 | Hard | Hard Capture; Pick Up. | D04 |
| 704 | Hard | Pick Up Card. | D04 |
| 118 | Hard | No card record. | D05 |
| 373 | Hard | Invalid Card Account. | D05 |
| 526 | Hard | Undefined Card – Debit/EBT network gateway cannot route card based on Merchant Entitlement | D05 |
| 131 | Hard | Invalid account number. | D05 |
| 506 | Hard | Invalid Checking Account Number. | D05 |
| 302 | Hard | Account closed. The account was closed, probably because the account balance was $0.00. | D06 |
| 304 | Hard | Inactive account. The account has not been activated by an approved location. | D06 |
| 541 | Hard | No Savings Account. | D06 |
| 303 | Hard | Unknown account. The account could not be located in the account table. | D06 |
| 378 | Hard | Account is Purged. The Account record was purged from the database. | D06 |
| 117 | Soft | Incorrect PIN. | D07 |
| 954 | Soft | CCV failed. | D08 |
| 958 | Soft | CCV2 failed | D08 |
| 517 | Soft | CVV2 Declined. | D08 |
| 959 | Soft | CAV failed | D08 |
| 774 | Soft | Duplicate Reversal. | D09 |
| 913 | Soft | Duplicate transaction. | D09 |
| 772 | Soft | Duplicate Return. | D09 |
| 776 | Soft | Duplicate Completion. | D09 |
| 731 | Hard | Rejected Lost/Stolen Checks | D10 |
| 208 | Hard | Lost card. | D10 |
| 209 | Hard | Stolen card. | D11 |
| 963 | Soft | Acquirer channel unavailable | D12 |
| 402 | Soft | TransArmor Service Unavailable. | D12 |
| 909 | Soft | System malfunction. | D12 |
| 120 | Soft | Transaction not permitted to terminal. | D12 |
| 907 | Soft | Card issuer or switch inoperative | D12 |
| 512 | Soft | Service not allowed. | D12 |
| 119 | Soft | Transaction not permitted to cardholder. | D12 |
| 554 | Soft | Over daily limit | D15 |
| 528 | Soft | Debit/EBT transaction count exceeds pre-determined limit in specified time/ Withdrawal limit exceeded. | D15 |
| 123 | Soft | Exceeds withdrawal frequency limit. | D15 |
| 782 | Soft | Count Exceeds Limit. | D15 |
| 121 | Soft | Exceeds withdrawal amount limit. | D15 |
| 101 | Hard | Expired card. | D16 |
| 510 | Hard | New Account Information – Applies to recurring authorizations only. The card has expired | D16 |
| 509 | Hard | Do not try again – Applies to recurring authorizations only. The card has expired | D16 |
| 511 | Hard | Try again later – Applies to recurring authorizations only. The card has expired. Get the new expiration date and try again | D16 |
| 508 | Soft | Try again later – Declined: Association‗s payment cancellation advice code provided. Applies to recurring authorizations only. These are examples of what may have occurred: the account is over the credit limit try again in 72 hours. | D17 |
| 505 | Soft | Please retry. | D17 |
| 921 | Soft | Security H/W or S/W error - no action | D17 |
| 516 | Soft | Please retry – Reasons for this error are one of the following: Format Error, Unable to route transaction, Switch or issuer unavailable, System Busy, Timeout | D17 |
| 920 | Soft | Security H/W or S/W error - try again | D17 |
| 110 | Soft | Invalid amount | D18 |
| 771 | Soft | Amount Too Large. | D18 |
| 318 | Soft | Invalid amount. There was a problem with the amount field in the transaction format – more or less than min/max amounts specified in the promotion for that transaction. | D18 |
| 106 | Soft | Allowable PIN tries exceeded | D21 |
| 328 | Hard | Request not permitted by this merchant location. | D27 |
| 817 | Hard | Over merchant product velocity count | D27 |
| 775 | Hard | Subsystem Unavailable. | D27 |
| 801 | Hard | Over merchandise limit | D27 |
| 321 | Hard | Invalid new password. The new password does not meet the minimum security criteria | D27 |
| 352 | Hard | First Data Voice Services returns this response on Internet transactions where they did not receive a response from CLGC. | D27 |
| 507 | Hard | New Account Information available. | D27 |
| 109 | Hard | Invalid merchant. The merchant is not in the merchant database or the merchant is not permitted to use this particular card. | D27 |
| 722 | Hard | Invalid value in the field | D27 |
| 822 | Hard | Over chain product velocity count | D27 |
| 404 | Hard | TransArmor Key Error. | D27 |
| 914 | Hard | Void/Full Reversal requests in which the Original Authorization was not found. | D27 |
| 568 | Hard | Over additive limit | D27 |
| 339 | Hard | Transaction history not available. | D27 |
| 380 | Hard | Bulk activation error. | D27 |
| 810 | Hard | Over card velocity amount | D27 |
| 530 | Hard | The authorizing network has a problem decrypting the cryptogram in the request. | D27 |
| 156 | Hard | Max number of recharges exceeded | D27 |
| 130 | Hard | Invalid terminal. | D27 |
| 344 | Hard | Internet access disabled. | D27 |
| 923 | Hard | Request in progress | D27 |
| 151 | Hard | Activation failed | D27 |
| 724 | Hard | Referred - Not Active | D27 |
| 824 | Hard | Over chain product velocity amount | D27 |
| 502 | Hard | Invalid State Code. | D27 |
| 941 | Hard | Invalid issuer. | D27 |
| 330 | Hard | Bad checksum. The checksum provided is incorrect. | D27 |
| 556 | Hard | Exceeds quantity | D27 |
| 803 | Hard | Not on file | D27 |
| 355 | Hard | Invalid currency. The provided currency is invalid. | D27 |
| 519 | Hard | Invalid Effective Date. | D27 |
| 346 | Hard | Invalid merchant key. The merchant key block provided is invalid. (e.g. The working key provided in an Assign Merchant Working Key transaction). | D27 |
| 942 | Hard | Customer cancellation | D27 |
| 153 | Hard | Already redeemed | D27 |
| 601 | Hard | Invalid Batch Number | D27 |
| 341 | Hard | Invalid status change. The status change requested (e.g. lost/stolen, freeze active card) cannot be performed. | D27 |
| 382 | Hard | Bulk activation package amount error. | D27 |
| 812 | Hard | Over issuer velocity amount | D27 |
| 542 | Hard | DUKPT: An error while processing the PIN block that is not related to the point-ofsale equipment. Contact the Help Desk for assistance. | D27 |
| 401 | Hard | Offer Processing Error | D27 |
| 311 | Hard | Not lost or stolen. | D27 |
| 347 | Hard | Promotions for Internet virtual and physical cards do not match. When enabling a physical card to a virtual card, both must be from the same promotion. Cards for bulk activation request must be from the same promotion | D27 |
| 356 | Hard | Request not International. Merchant configured to require currency information for each financial transaction, however none was sent. | D27 |
| 792 | Hard | See attendant. | D27 |
| 826 | Hard | Signature required | D27 |
| 504 | Hard | Do not try again. | D27 |
| 114 | Hard | Invalid account type | D27 |
| 563 | Hard | Over fuel limit | D27 |
| 332 | Hard | Account locked. | D27 |
| 372 | Hard | Promo location restricted. | D27 |
| 558 | Hard | Invalid Track 2 data | D27 |
| 805 | Hard | Velocity exceeded | D27 |
| 359 | Hard | The terminal transaction number did not match (on a void or reversal). | D27 |
| 523 | Hard | Crypto box is offline. | D27 |
| 551 | Hard | Invalid Driver | D27 |
| 317 | Hard | Max balance exceeded. The transaction, if completed, would cause the account balance to be exceeded by the max_balance as specified in the promotion. Some merchants set the max_balance to a value twice the max transaction amount. | D27 |
| 349 | Hard | Account already linked. (e.g. Response when enabling a physical card, when the two provided accounts have already been linked together.) | D27 |
| 603 | Hard | Close Unavailable | D27 |
| 819 | Hard | Over chain daily velocity count | D27 |
| 384 | Hard | Account row locked. | D27 |
| 904 | Hard | Format error. | D27 |
| 323 | Hard | Password retry exceeded. The user account has been frozen because the user attempted access and was denied. Seek management assistance. | D27 |
| 814 | Hard | Over merchant daily velocity amount | D27 |
| 726 | Hard | Unable to Locate Record On File. | D27 |
| 560 | Hard | Invalid Odometer | D27 |
| 807 | Hard | Over non-fuel limit | D27 |
| 367 | Hard | Target embossed card entered and Transaction count entered do not match. | D27 |
| 525 | Hard | Debit/EBT network gateway cannot get through to the ISSUER. | D27 |
| 915 | Hard | Timeout Reversal not supported. Resend the original transaction. Do not retry the timeout reversal | D27 |
| 565 | Hard | Fuel price error | D27 |
| 336 | Hard | Bad authorization code. The authorization code test failed. | D27 |
| 375 | Hard | Bad Post Date. The Post Date is not a valid date. | D27 |
| 816 | Hard | Over merchant product velocity amount | D27 |
| 740 | Hard | Totals Unavailable. | D27 |
| 553 | Hard | Exceeds transaction total limit per product class. | D27 |
| 320 | Hard | Invalid password. | D27 |
| 351 | Hard | First Data Voice Services returns this response on Internet transactions where the interface input parameter is not valid. | D27 |
| 721 | Hard | Invalid ZIP Code | D27 |
| 821 | Hard | Over chain daily velocity both | D27 |
| 403 | Hard | TransArmor Invalid Token or Account Number. | D27 |
| 908 | Hard | Transaction destination not found for routing. | D27 |
| 327 | Hard | Request not permitted by this account. | D27 |
| 562 | Hard | Pay at pump not allowed | D27 |
| 809 | Hard | Over card velocity count | D27 |
| 950 | Hard | Violation of business arrangement | D27 |
| 369 | Hard | Invalid time zone. | D27 |
| 529 | Hard | Resubmission of transaction violates debit/EBT network frequency. | D27 |
| 155 | Hard | Recharge amount exceeded | D27 |
| 108 | Hard | Refer to issuer‘s special conditions | D27 |
| 343 | Hard | No phone service. Attempted a calling card transaction on an account which is not configured for calling card activity. | D27 |
| 567 | Hard | Over repair limit | D27 |
| 338 | Hard | No transactions available/no more transactions available. There are no transactions for this account or there are no transactions as determined by the specified first transaction number. | D27 |
| 377 | Hard | Already active and reloadable. | D27 |
| 501 | Hard | Date of Birth Error for Check Processing. | D27 |
| 940 | Hard | Error. | D27 |
| 329 | Hard | Bad_repay_date. | D27 |
| 555 | Hard | Invalid Date/Time | D27 |
| 802 | Hard | Imprint card | D27 |
| 353 | Hard | First Data Voice Services returns this response on Internet transactions where the client certificate is invalid. | D27 |
| 518 | Hard | Invalid account/date or sales date in future. | D27 |
| 316 | Hard | Incorrect location. There was a problem with the merchant location. | D27 |
| 723 | Hard | Driver’s License or ID is Required | D27 |
| 823 | Hard | Over chain product velocity both | D27 |
| 924 | Hard | Limit check failed | D27 |
| 152 | Hard | Exceeds limit | D27 |
| 340 | Hard | New password required. | D27 |
| 381 | Hard | Bulk activation unattempted error | D27 |
| 811 | Hard | Over issuer velocity count | D27 |
| 532 | Hard | The DUKPT Base Derivation key is missing or incorrect in the PIN pad, or PIN key synchronization error. | D27 |
| 157 | Hard | Invalid entry | D27 |
| 308 | Hard | Already active. The card is already active and does not need to be reactivated | D27 |
| 345 | Hard | Invalid EAN. The EAN is not correc t for the provided account number. | D27 |
| 354 | Hard | Merchant not configured as International although the account requires it. (e.g. The account allows currency conversion but the merchant is not configured for International.) | D27 |
| 825 | Hard | No chain ID for chain merchant | D27 |
| 503 | Hard | New Account Information. | D27 |
| 331 | Hard | Balance not available (denial). Due to an internal First Data Closed Loop Gift Card (CLGC) issue, information from this account could not be retrieved. | D27 |
| 557 | Hard | Invalid prompt entry | D27 |
| 804 | Hard | Fuel only | D27 |
| 357 | Hard | Currency conversion error. Internal CLGC system error. | D27 |
| 520 | Hard | Reversal Rejected. Do not try again. | D27 |
| 944 | Hard | Invalid response | D27 |
| 154 | Hard | Over monthly limit | D27 |
| 602 | Hard | No Open Batch | D27 |
| 818 | Hard | Over merchant product velocity both | D27 |
| 342 | Hard | Void of activation after account activity. | D27 |
| 383 | Hard | Store location zero not allowed. | D27 |
| 902 | Hard | Invalid transaction. This card or terminal is not permitted to perform this transaction, or the transaction type is invalid, or First Data is unable to route a refund request to the network. | D27 |
| 322 | Hard | Exceeded account reloads. The clerk/user/location was only permitted to reload some number of accounts. That number was exceeded. (See your Business Manager in order to extend this limit.) | D27 |
| 813 | Hard | Over merchant daily velocity count | D27 |
| 702 | Hard | EMV Key Download Error. | D27 |
| 550 | Hard | Invalid Vehicle | D27 |
| 315 | Hard | Bad mag stripe. The mag stripe could not be parsed for account information | D27 |
| 348 | Hard | Invalid transaction source. The provided source (field EA) is not valid for this transaction. | D27 |
| 360 | Hard | First Data Voice Services added a layer of validation that checks the data they receive from CLGC to make sure it is HTML friendly (i.e. no binary data). First Data Voice Services will return this response on Internet transactions if the check fails (th | D27 |
| 524 | Hard | Debit Switch unavailable Timeout Retry –Communications link to debit/EBT network gateway is down or responded with a "System Malfunction (96)" message | D27 |
| 122 | Hard | Security violation | D27 |
| 564 | Hard | Over cash limit | D27 |
| 333 | Hard | No previous transaction. The void or reversal transaction could not be matched to a previous (original) transaction. In the case of a pre-auth redemption, the corresponding locking transaction could not be identified. | D27 |
| 374 | Hard | Product code(s) restricted. | D27 |
| 559 | Hard | Voyager ID problem | D27 |
| 806 | Hard | Authorization ID needed | D27 |
| 815 | Hard | Over merchant daily velocity both | D27 |
| 729 | Hard | Hard Negative Info On File. | D27 |
| 552 | Hard | Invalid Product | D27 |
| 319 | Hard | Invalid clerk. The clerk field was either missing, when required, or the content did not match the requirements | D27 |
| 350 | Hard | Account not in inactive state. (e.g. Response when enabling a physical card, when the physical card in not in an inactive state.) | D27 |
| 604 | Hard | Close Not Valid | D27 |
| 820 | Hard | Over chain daily velocity amount | D27 |
| 385 | Hard | Accepted but not yet processed. | D27 |
| 906 | Hard | System Error. There is a problem with the host processing system. Call your helpdesk or operations support. | D27 |
| 326 | Hard | Incorrect transaction version or format number for POS transactions. | D27 |
| 561 | Hard | Invalid Restriction Code | D27 |
| 808 | Hard | Invalid location | D27 |
| 368 | Hard | No account link. | D27 |
| 527 | Hard | Network Response indicates that Merchant ID/SE is invalid. | D27 |
| 001 | Hard | Schema Validation Error | D27 |
| 566 | Hard | Y or N required | D27 |
| 337 | Hard | Too many transactions requested. | D27 |
| 376 | Hard | Account status is void lock. | D27 |
| 522 | Soft | Cash Back greater than total Transaction amount. | D28 |
| 104 | Soft | Restricted card | D29 |
| 107 | Soft | Call for authorization | D30 |
| 728 | Soft | Referred – Skip Trace Info. | D30 |
| 105 | Soft | Call acquirer's security department | D30 |
| 727 | Soft | Refer – Call Authorization (Checks only). | D30 |
| 129 | Soft | Suspected counterfeit card | D31 |
| 102 | Soft | Suspected fraud | D31 |
| 150 | Soft | Invalid merchant set up | D33 |
| 569 | Soft | Invalid user | D33 |
| 133 | Soft | The TPP ID was not found | D34 |
Provider Codes: Hide
- FirsData ACH Realtime
- First Data Account Updater
- FirstData BuyPass (real-time)
- FirstData Compass (batch)
- FirstData Compass (real-time)
- FirstData Compass Chargeback Disputing
- FirstData DFM (Wells Fargo) Chargeback
- FirstData Global Gateway (Linkpoint) (real-time)
- FirstData Nashville (real-time)
- FirstData North (real-time)
- FirstData Omaha (real-time)
- FirstData OmniPay (real-time)
- FirstData Rapid Connect (real-time)
- TransArmor Compass StrongAuth Tokenization
- TransArmor Nashville StrongAuth Tokenization
Groups
Provider Codes: Hide
- FirsData ACH Realtime
- First Data Account Updater
- FirstData BuyPass (real-time)
- FirstData Compass (batch)
- FirstData Compass (real-time)
- FirstData Compass Chargeback Disputing
- FirstData DFM (Wells Fargo) Chargeback
- FirstData Global Gateway (Linkpoint) (real-time)
- FirstData Nashville (real-time)
- FirstData North (real-time)
- FirstData Omaha (real-time)
- FirstData OmniPay (real-time)
- FirstData Rapid Connect (real-time)
- TransArmor Compass StrongAuth Tokenization
- TransArmor Nashville StrongAuth Tokenization
Provider Codes: Hide
- Agreement Express Verification
- JangoMail Email Service
- Lexis Nexis Skip Tracing
- Magento Shopping Cart
- Napse VTOL (real-time)
- Napse VTOL Cards-batch
- RevSpring (ex Dantom) Print House
- SendGrid SMTP Email Service
- StrongAuth Appliance Tokenization
- Subuno Reconciliation
- Transaction Processing Gateway (TPG) Fulfillment
- TransUnion Credit Bureau
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