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FirstData Rapid Connect (real-time) Response Codes:
Transaction Responses
| Code | Type | Message | CSI Pay Code |
|---|---|---|---|
| 003 | Good | Approve VIP | A01 |
| 703 | Good | Approved EMV Key Load, more key load data pending. | A01 |
| 000 | Good | Approve | A01 |
| 701 | Good | Approved EMV Key Load | A01 |
| 785 | Good | No reason to decline | A01 |
| 334 | Good | Already reversed. | A03 |
| 002 | Good | Approve for partial amount. | A05 |
| 540 | Soft | Edit Honor. | D01 |
| 124 | Soft | Violation of law. | D01 |
| 773 | Soft | Unsuccessful. | D01 |
| 513 | Soft | Decline. Transaction not permitted to acquirer or terminal. | D01 |
| 791 | Soft | Not approved. Used only in Visa bill/recurring payment. Merchant must stop recurring payment requests. | D01 |
| 515 | Soft | Declined. No term record on First Data system. | D01 |
| 100 | Soft | Do not honor | D01 |
| 708 | Soft | Honor With Authentication. | D01 |
| 500 | Soft | Decline. | D01 |
| 790 | Soft | Not approved. Used only in Visa bill/recurring payment. Merchant must not resubmit same transaction but may continue billing process in subsequent billing period. | D01 |
| 514 | Soft | Do not try again – Applies to recurring authorizations only. There was security violation. | D01 |
| 911 | Soft | Card issuer timed out. | D01 |
| 132 | Hard | Unmatched card expiry date. | D02 |
| 116 | Soft | Not sufficient funds | D03 |
| 521 | Soft | Enter lesser amount. | D03 |
| 370 | Hard | Account on hold. | D04 |
| 767 | Hard | Hard Capture; Pick Up. | D04 |
| 704 | Hard | Pick Up Card. | D04 |
| 526 | Hard | Undefined Card – Debit/EBT network gateway cannot route card based on Merchant Entitlement | D05 |
| 131 | Hard | Invalid account number. | D05 |
| 506 | Hard | Invalid Checking Account Number. | D05 |
| 118 | Hard | No card record. | D05 |
| 373 | Hard | Invalid Card Account. | D05 |
| 303 | Hard | Unknown account. The account could not be located in the account table. | D06 |
| 378 | Hard | Account is Purged. The Account record was purged from the database. | D06 |
| 302 | Hard | Account closed. The account was closed, probably because the account balance was $0.00. | D06 |
| 304 | Hard | Inactive account. The account has not been activated by an approved location. | D06 |
| 541 | Hard | No Savings Account. | D06 |
| 117 | Soft | Incorrect PIN. | D07 |
| 517 | Soft | CVV2 Declined. | D08 |
| 958 | Soft | CCV2 failed | D08 |
| 954 | Soft | CCV failed. | D08 |
| 959 | Soft | CAV failed | D08 |
| 772 | Soft | Duplicate Return. | D09 |
| 776 | Soft | Duplicate Completion. | D09 |
| 774 | Soft | Duplicate Reversal. | D09 |
| 913 | Soft | Duplicate transaction. | D09 |
| 731 | Hard | Rejected Lost/Stolen Checks | D10 |
| 208 | Hard | Lost card. | D10 |
| 209 | Hard | Stolen card. | D11 |
| 907 | Soft | Card issuer or switch inoperative | D12 |
| 120 | Soft | Transaction not permitted to terminal. | D12 |
| 512 | Soft | Service not allowed. | D12 |
| 963 | Soft | Acquirer channel unavailable | D12 |
| 119 | Soft | Transaction not permitted to cardholder. | D12 |
| 402 | Soft | TransArmor Service Unavailable. | D12 |
| 909 | Soft | System malfunction. | D12 |
| 123 | Soft | Exceeds withdrawal frequency limit. | D15 |
| 782 | Soft | Count Exceeds Limit. | D15 |
| 554 | Soft | Over daily limit | D15 |
| 121 | Soft | Exceeds withdrawal amount limit. | D15 |
| 528 | Soft | Debit/EBT transaction count exceeds pre-determined limit in specified time/ Withdrawal limit exceeded. | D15 |
| 509 | Hard | Do not try again – Applies to recurring authorizations only. The card has expired | D16 |
| 511 | Hard | Try again later – Applies to recurring authorizations only. The card has expired. Get the new expiration date and try again | D16 |
| 101 | Hard | Expired card. | D16 |
| 510 | Hard | New Account Information – Applies to recurring authorizations only. The card has expired | D16 |
| 516 | Soft | Please retry – Reasons for this error are one of the following: Format Error, Unable to route transaction, Switch or issuer unavailable, System Busy, Timeout | D17 |
| 920 | Soft | Security H/W or S/W error - try again | D17 |
| 508 | Soft | Try again later – Declined: Association‗s payment cancellation advice code provided. Applies to recurring authorizations only. These are examples of what may have occurred: the account is over the credit limit try again in 72 hours. | D17 |
| 921 | Soft | Security H/W or S/W error - no action | D17 |
| 505 | Soft | Please retry. | D17 |
| 318 | Soft | Invalid amount. There was a problem with the amount field in the transaction format – more or less than min/max amounts specified in the promotion for that transaction. | D18 |
| 110 | Soft | Invalid amount | D18 |
| 771 | Soft | Amount Too Large. | D18 |
| 106 | Soft | Allowable PIN tries exceeded | D21 |
| 503 | Hard | New Account Information. | D27 |
| 557 | Hard | Invalid prompt entry | D27 |
| 804 | Hard | Fuel only | D27 |
| 331 | Hard | Balance not available (denial). Due to an internal First Data Closed Loop Gift Card (CLGC) issue, information from this account could not be retrieved. | D27 |
| 520 | Hard | Reversal Rejected. Do not try again. | D27 |
| 308 | Hard | Already active. The card is already active and does not need to be reactivated | D27 |
| 357 | Hard | Currency conversion error. Internal CLGC system error. | D27 |
| 813 | Hard | Over merchant daily velocity count | D27 |
| 342 | Hard | Void of activation after account activity. | D27 |
| 383 | Hard | Store location zero not allowed. | D27 |
| 702 | Hard | EMV Key Download Error. | D27 |
| 550 | Hard | Invalid Vehicle | D27 |
| 322 | Hard | Exceeded account reloads. The clerk/user/location was only permitted to reload some number of accounts. That number was exceeded. (See your Business Manager in order to extend this limit.) | D27 |
| 820 | Hard | Over chain daily velocity amount | D27 |
| 356 | Hard | Request not International. Merchant configured to require currency information for each financial transaction, however none was sent. | D27 |
| 154 | Hard | Over monthly limit | D27 |
| 602 | Hard | No Open Batch | D27 |
| 348 | Hard | Invalid transaction source. The provided source (field EA) is not valid for this transaction. | D27 |
| 902 | Hard | Invalid transaction. This card or terminal is not permitted to perform this transaction, or the transaction type is invalid, or First Data is unable to route a refund request to the network. | D27 |
| 559 | Hard | Voyager ID problem | D27 |
| 806 | Hard | Authorization ID needed | D27 |
| 333 | Hard | No previous transaction. The void or reversal transaction could not be matched to a previous (original) transaction. In the case of a pre-auth redemption, the corresponding locking transaction could not be identified. | D27 |
| 374 | Hard | Product code(s) restricted. | D27 |
| 524 | Hard | Debit Switch unavailable Timeout Retry –Communications link to debit/EBT network gateway is down or responded with a "System Malfunction (96)" message | D27 |
| 315 | Hard | Bad mag stripe. The mag stripe could not be parsed for account information | D27 |
| 360 | Hard | First Data Voice Services added a layer of validation that checks the data they receive from CLGC to make sure it is HTML friendly (i.e. no binary data). First Data Voice Services will return this response on Internet transactions if the check fails (th | D27 |
| 122 | Hard | Security violation | D27 |
| 564 | Hard | Over cash limit | D27 |
| 350 | Hard | Account not in inactive state. (e.g. Response when enabling a physical card, when the physical card in not in an inactive state.) | D27 |
| 906 | Hard | System Error. There is a problem with the host processing system. Call your helpdesk or operations support. | D27 |
| 815 | Hard | Over merchant daily velocity both | D27 |
| 385 | Hard | Accepted but not yet processed. | D27 |
| 729 | Hard | Hard Negative Info On File. | D27 |
| 552 | Hard | Invalid Product | D27 |
| 326 | Hard | Incorrect transaction version or format number for POS transactions. | D27 |
| 822 | Hard | Over chain product velocity count | D27 |
| 604 | Hard | Close Not Valid | D27 |
| 368 | Hard | No account link. | D27 |
| 566 | Hard | Y or N required | D27 |
| 561 | Hard | Invalid Restriction Code | D27 |
| 808 | Hard | Invalid location | D27 |
| 337 | Hard | Too many transactions requested. | D27 |
| 376 | Hard | Account status is void lock. | D27 |
| 527 | Hard | Network Response indicates that Merchant ID/SE is invalid. | D27 |
| 319 | Hard | Invalid clerk. The clerk field was either missing, when required, or the content did not match the requirements | D27 |
| 923 | Hard | Request in progress | D27 |
| 824 | Hard | Over chain product velocity amount | D27 |
| 722 | Hard | Invalid value in the field | D27 |
| 352 | Hard | First Data Voice Services returns this response on Internet transactions where they did not receive a response from CLGC. | D27 |
| 914 | Hard | Void/Full Reversal requests in which the Original Authorization was not found. | D27 |
| 817 | Hard | Over merchant product velocity count | D27 |
| 404 | Hard | TransArmor Key Error. | D27 |
| 775 | Hard | Subsystem Unavailable. | D27 |
| 801 | Hard | Over merchandise limit | D27 |
| 328 | Hard | Request not permitted by this merchant location. | D27 |
| 507 | Hard | New Account Information available. | D27 |
| 001 | Hard | Schema Validation Error | D27 |
| 321 | Hard | Invalid new password. The new password does not meet the minimum security criteria | D27 |
| 942 | Hard | Customer cancellation | D27 |
| 316 | Hard | Incorrect location. There was a problem with the merchant location. | D27 |
| 151 | Hard | Activation failed | D27 |
| 568 | Hard | Over additive limit | D27 |
| 344 | Hard | Internet access disabled. | D27 |
| 810 | Hard | Over card velocity amount | D27 |
| 339 | Hard | Transaction history not available. | D27 |
| 380 | Hard | Bulk activation error. | D27 |
| 530 | Hard | The authorizing network has a problem decrypting the cryptogram in the request. | D27 |
| 156 | Hard | Max number of recharges exceeded | D27 |
| 556 | Hard | Exceeds quantity | D27 |
| 803 | Hard | Not on file | D27 |
| 330 | Hard | Bad checksum. The checksum provided is incorrect. | D27 |
| 519 | Hard | Invalid Effective Date. | D27 |
| 130 | Hard | Invalid terminal. | D27 |
| 826 | Hard | Signature required | D27 |
| 724 | Hard | Referred - Not Active | D27 |
| 355 | Hard | Invalid currency. The provided currency is invalid. | D27 |
| 941 | Hard | Invalid issuer. | D27 |
| 502 | Hard | Invalid State Code. | D27 |
| 812 | Hard | Over issuer velocity amount | D27 |
| 341 | Hard | Invalid status change. The status change requested (e.g. lost/stolen, freeze active card) cannot be performed. | D27 |
| 382 | Hard | Bulk activation package amount error. | D27 |
| 542 | Hard | DUKPT: An error while processing the PIN block that is not related to the point-ofsale equipment. Contact the Help Desk for assistance. | D27 |
| 401 | Hard | Offer Processing Error | D27 |
| 819 | Hard | Over chain daily velocity count | D27 |
| 354 | Hard | Merchant not configured as International although the account requires it. (e.g. The account allows currency conversion but the merchant is not configured for International.) | D27 |
| 153 | Hard | Already redeemed | D27 |
| 601 | Hard | Invalid Batch Number | D27 |
| 347 | Hard | Promotions for Internet virtual and physical cards do not match. When enabling a physical card to a virtual card, both must be from the same promotion. Cards for bulk activation request must be from the same promotion | D27 |
| 504 | Hard | Do not try again. | D27 |
| 558 | Hard | Invalid Track 2 data | D27 |
| 805 | Hard | Velocity exceeded | D27 |
| 332 | Hard | Account locked. | D27 |
| 372 | Hard | Promo location restricted. | D27 |
| 523 | Hard | Crypto box is offline. | D27 |
| 311 | Hard | Not lost or stolen. | D27 |
| 915 | Hard | Timeout Reversal not supported. Resend the original transaction. Do not retry the timeout reversal | D27 |
| 792 | Hard | See attendant. | D27 |
| 359 | Hard | The terminal transaction number did not match (on a void or reversal). | D27 |
| 114 | Hard | Invalid account type | D27 |
| 563 | Hard | Over fuel limit | D27 |
| 814 | Hard | Over merchant daily velocity amount | D27 |
| 384 | Hard | Account row locked. | D27 |
| 726 | Hard | Unable to Locate Record On File. | D27 |
| 551 | Hard | Invalid Driver | D27 |
| 323 | Hard | Password retry exceeded. The user account has been frozen because the user attempted access and was denied. Seek management assistance. | D27 |
| 821 | Hard | Over chain daily velocity both | D27 |
| 603 | Hard | Close Unavailable | D27 |
| 349 | Hard | Account already linked. (e.g. Response when enabling a physical card, when the two provided accounts have already been linked together.) | D27 |
| 904 | Hard | Format error. | D27 |
| 565 | Hard | Fuel price error | D27 |
| 950 | Hard | Violation of business arrangement | D27 |
| 560 | Hard | Invalid Odometer | D27 |
| 807 | Hard | Over non-fuel limit | D27 |
| 336 | Hard | Bad authorization code. The authorization code test failed. | D27 |
| 375 | Hard | Bad Post Date. The Post Date is not a valid date. | D27 |
| 525 | Hard | Debit/EBT network gateway cannot get through to the ISSUER. | D27 |
| 317 | Hard | Max balance exceeded. The transaction, if completed, would cause the account balance to be exceeded by the max_balance as specified in the promotion. Some merchants set the max_balance to a value twice the max transaction amount. | D27 |
| 367 | Hard | Target embossed card entered and Transaction count entered do not match. | D27 |
| 721 | Hard | Invalid ZIP Code | D27 |
| 351 | Hard | First Data Voice Services returns this response on Internet transactions where the interface input parameter is not valid. | D27 |
| 908 | Hard | Transaction destination not found for routing. | D27 |
| 816 | Hard | Over merchant product velocity amount | D27 |
| 403 | Hard | TransArmor Invalid Token or Account Number. | D27 |
| 740 | Hard | Totals Unavailable. | D27 |
| 553 | Hard | Exceeds transaction total limit per product class. | D27 |
| 327 | Hard | Request not permitted by this account. | D27 |
| 823 | Hard | Over chain product velocity both | D27 |
| 109 | Hard | Invalid merchant. The merchant is not in the merchant database or the merchant is not permitted to use this particular card. | D27 |
| 369 | Hard | Invalid time zone. | D27 |
| 567 | Hard | Over repair limit | D27 |
| 343 | Hard | No phone service. Attempted a calling card transaction on an account which is not configured for calling card activity. | D27 |
| 562 | Hard | Pay at pump not allowed | D27 |
| 809 | Hard | Over card velocity count | D27 |
| 338 | Hard | No transactions available/no more transactions available. There are no transactions for this account or there are no transactions as determined by the specified first transaction number. | D27 |
| 377 | Hard | Already active and reloadable. | D27 |
| 529 | Hard | Resubmission of transaction violates debit/EBT network frequency. | D27 |
| 155 | Hard | Recharge amount exceeded | D27 |
| 320 | Hard | Invalid password. | D27 |
| 924 | Hard | Limit check failed | D27 |
| 518 | Hard | Invalid account/date or sales date in future. | D27 |
| 108 | Hard | Refer to issuer‘s special conditions | D27 |
| 825 | Hard | No chain ID for chain merchant | D27 |
| 723 | Hard | Driver’s License or ID is Required | D27 |
| 353 | Hard | First Data Voice Services returns this response on Internet transactions where the client certificate is invalid. | D27 |
| 940 | Hard | Error. | D27 |
| 501 | Hard | Date of Birth Error for Check Processing. | D27 |
| 555 | Hard | Invalid Date/Time | D27 |
| 802 | Hard | Imprint card | D27 |
| 329 | Hard | Bad_repay_date. | D27 |
| 381 | Hard | Bulk activation unattempted error | D27 |
| 532 | Hard | The DUKPT Base Derivation key is missing or incorrect in the PIN pad, or PIN key synchronization error. | D27 |
| 157 | Hard | Invalid entry | D27 |
| 944 | Hard | Invalid response | D27 |
| 818 | Hard | Over merchant product velocity both | D27 |
| 346 | Hard | Invalid merchant key. The merchant key block provided is invalid. (e.g. The working key provided in an Assign Merchant Working Key transaction). | D27 |
| 152 | Hard | Exceeds limit | D27 |
| 345 | Hard | Invalid EAN. The EAN is not correc t for the provided account number. | D27 |
| 811 | Hard | Over issuer velocity count | D27 |
| 340 | Hard | New password required. | D27 |
| 522 | Soft | Cash Back greater than total Transaction amount. | D28 |
| 104 | Soft | Restricted card | D29 |
| 105 | Soft | Call acquirer's security department | D30 |
| 727 | Soft | Refer – Call Authorization (Checks only). | D30 |
| 107 | Soft | Call for authorization | D30 |
| 728 | Soft | Referred – Skip Trace Info. | D30 |
| 102 | Soft | Suspected fraud | D31 |
| 129 | Soft | Suspected counterfeit card | D31 |
| 150 | Soft | Invalid merchant set up | D33 |
| 569 | Soft | Invalid user | D33 |
| 133 | Soft | The TPP ID was not found | D34 |
Provider Codes: Hide
- FirsData ACH Realtime
- First Data Account Updater
- FirstData BuyPass (real-time)
- FirstData Compass (batch)
- FirstData Compass (real-time)
- FirstData Compass Chargeback Disputing
- FirstData DFM (Wells Fargo) Chargeback
- FirstData Global Gateway (Linkpoint) (real-time)
- FirstData Nashville (real-time)
- FirstData North (real-time)
- FirstData Omaha (real-time)
- FirstData OmniPay (real-time)
- FirstData Rapid Connect (real-time)
- TransArmor Compass StrongAuth Tokenization
- TransArmor Nashville StrongAuth Tokenization
Groups
Provider Codes: Hide
- FirsData ACH Realtime
- First Data Account Updater
- FirstData BuyPass (real-time)
- FirstData Compass (batch)
- FirstData Compass (real-time)
- FirstData Compass Chargeback Disputing
- FirstData DFM (Wells Fargo) Chargeback
- FirstData Global Gateway (Linkpoint) (real-time)
- FirstData Nashville (real-time)
- FirstData North (real-time)
- FirstData Omaha (real-time)
- FirstData OmniPay (real-time)
- FirstData Rapid Connect (real-time)
- TransArmor Compass StrongAuth Tokenization
- TransArmor Nashville StrongAuth Tokenization
Provider Codes: Hide
- Agreement Express Verification
- JangoMail Email Service
- Lexis Nexis Skip Tracing
- Magento Shopping Cart
- Napse VTOL (real-time)
- Napse VTOL Cards-batch
- RevSpring (ex Dantom) Print House
- SendGrid SMTP Email Service
- StrongAuth Appliance Tokenization
- Subuno Reconciliation
- Transaction Processing Gateway (TPG) Fulfillment
- TransUnion Credit Bureau
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