| 003 |
Good |
Approve VIP |
A01 |
| 703 |
Good |
Approved EMV Key Load, more key load data pending. |
A01 |
| 000 |
Good |
Approve |
A01 |
| 701 |
Good |
Approved EMV Key Load |
A01 |
| 785 |
Good |
No reason to decline |
A01 |
| 334 |
Good |
Already reversed. |
A03 |
| 002 |
Good |
Approve for partial amount. |
A05 |
| 513 |
Soft |
Decline. Transaction not permitted to acquirer or terminal. |
D01 |
| 790 |
Soft |
Not approved. Used only in Visa bill/recurring payment. Merchant must not resubmit same transaction but may continue billing process in subsequent billing period. |
D01 |
| 911 |
Soft |
Card issuer timed out. |
D01 |
| 540 |
Soft |
Edit Honor. |
D01 |
| 100 |
Soft |
Do not honor |
D01 |
| 500 |
Soft |
Decline. |
D01 |
| 773 |
Soft |
Unsuccessful. |
D01 |
| 514 |
Soft |
Do not try again – Applies to recurring authorizations only. There was security violation. |
D01 |
| 791 |
Soft |
Not approved. Used only in Visa bill/recurring payment. Merchant must stop recurring payment requests. |
D01 |
| 515 |
Soft |
Declined. No term record on First Data system. |
D01 |
| 124 |
Soft |
Violation of law. |
D01 |
| 708 |
Soft |
Honor With Authentication. |
D01 |
| 132 |
Hard |
Unmatched card expiry date. |
D02 |
| 116 |
Soft |
Not sufficient funds |
D03 |
| 521 |
Soft |
Enter lesser amount. |
D03 |
| 704 |
Hard |
Pick Up Card. |
D04 |
| 370 |
Hard |
Account on hold. |
D04 |
| 767 |
Hard |
Hard Capture; Pick Up. |
D04 |
| 118 |
Hard |
No card record. |
D05 |
| 526 |
Hard |
Undefined Card – Debit/EBT network gateway cannot route card based on Merchant Entitlement |
D05 |
| 373 |
Hard |
Invalid Card Account. |
D05 |
| 131 |
Hard |
Invalid account number. |
D05 |
| 506 |
Hard |
Invalid Checking Account Number. |
D05 |
| 303 |
Hard |
Unknown account. The account could not be located in the account table. |
D06 |
| 378 |
Hard |
Account is Purged. The Account record was purged from the database. |
D06 |
| 302 |
Hard |
Account closed. The account was closed, probably because the account balance was $0.00. |
D06 |
| 304 |
Hard |
Inactive account. The account has not been activated by an approved location. |
D06 |
| 541 |
Hard |
No Savings Account. |
D06 |
| 117 |
Soft |
Incorrect PIN. |
D07 |
| 517 |
Soft |
CVV2 Declined. |
D08 |
| 959 |
Soft |
CAV failed |
D08 |
| 958 |
Soft |
CCV2 failed |
D08 |
| 954 |
Soft |
CCV failed. |
D08 |
| 772 |
Soft |
Duplicate Return. |
D09 |
| 776 |
Soft |
Duplicate Completion. |
D09 |
| 774 |
Soft |
Duplicate Reversal. |
D09 |
| 913 |
Soft |
Duplicate transaction. |
D09 |
| 208 |
Hard |
Lost card. |
D10 |
| 731 |
Hard |
Rejected Lost/Stolen Checks |
D10 |
| 209 |
Hard |
Stolen card. |
D11 |
| 120 |
Soft |
Transaction not permitted to terminal. |
D12 |
| 402 |
Soft |
TransArmor Service Unavailable. |
D12 |
| 909 |
Soft |
System malfunction. |
D12 |
| 119 |
Soft |
Transaction not permitted to cardholder. |
D12 |
| 907 |
Soft |
Card issuer or switch inoperative |
D12 |
| 963 |
Soft |
Acquirer channel unavailable |
D12 |
| 512 |
Soft |
Service not allowed. |
D12 |
| 528 |
Soft |
Debit/EBT transaction count exceeds pre-determined limit in specified time/ Withdrawal limit exceeded. |
D15 |
| 554 |
Soft |
Over daily limit |
D15 |
| 123 |
Soft |
Exceeds withdrawal frequency limit. |
D15 |
| 782 |
Soft |
Count Exceeds Limit. |
D15 |
| 121 |
Soft |
Exceeds withdrawal amount limit. |
D15 |
| 101 |
Hard |
Expired card. |
D16 |
| 510 |
Hard |
New Account Information – Applies to recurring authorizations only. The card has expired |
D16 |
| 509 |
Hard |
Do not try again – Applies to recurring authorizations only. The card has expired |
D16 |
| 511 |
Hard |
Try again later – Applies to recurring authorizations only. The card has expired. Get the new expiration date and try again |
D16 |
| 508 |
Soft |
Try again later – Declined: Association‗s payment cancellation advice code provided. Applies to recurring authorizations only. These are examples of what may have occurred: the account is over the credit limit try again in 72 hours. |
D17 |
| 921 |
Soft |
Security H/W or S/W error - no action |
D17 |
| 505 |
Soft |
Please retry. |
D17 |
| 516 |
Soft |
Please retry – Reasons for this error are one of the following: Format Error, Unable to route transaction, Switch or issuer unavailable, System Busy, Timeout |
D17 |
| 920 |
Soft |
Security H/W or S/W error - try again |
D17 |
| 110 |
Soft |
Invalid amount |
D18 |
| 771 |
Soft |
Amount Too Large. |
D18 |
| 318 |
Soft |
Invalid amount. There was a problem with the amount field in the transaction format – more or less than min/max amounts specified in the promotion for that transaction. |
D18 |
| 106 |
Soft |
Allowable PIN tries exceeded |
D21 |
| 345 |
Hard |
Invalid EAN. The EAN is not correc t for the provided account number. |
D27 |
| 722 |
Hard |
Invalid value in the field |
D27 |
| 503 |
Hard |
New Account Information. |
D27 |
| 812 |
Hard |
Over issuer velocity amount |
D27 |
| 519 |
Hard |
Invalid Effective Date. |
D27 |
| 323 |
Hard |
Password retry exceeded. The user account has been frozen because the user attempted access and was denied. Seek management assistance. |
D27 |
| 114 |
Hard |
Invalid account type |
D27 |
| 950 |
Hard |
Violation of business arrangement |
D27 |
| 942 |
Hard |
Customer cancellation |
D27 |
| 559 |
Hard |
Voyager ID problem |
D27 |
| 357 |
Hard |
Currency conversion error. Internal CLGC system error. |
D27 |
| 568 |
Hard |
Over additive limit |
D27 |
| 383 |
Hard |
Store location zero not allowed. |
D27 |
| 320 |
Hard |
Invalid password. |
D27 |
| 542 |
Hard |
DUKPT: An error while processing the PIN block that is not related to the point-ofsale equipment. Contact the Help Desk for assistance. |
D27 |
| 805 |
Hard |
Velocity exceeded |
D27 |
| 336 |
Hard |
Bad authorization code. The authorization code test failed. |
D27 |
| 904 |
Hard |
Format error. |
D27 |
| 826 |
Hard |
Signature required |
D27 |
| 552 |
Hard |
Invalid Product |
D27 |
| 561 |
Hard |
Invalid Restriction Code |
D27 |
| 819 |
Hard |
Over chain daily velocity count |
D27 |
| 348 |
Hard |
Invalid transaction source. The provided source (field EA) is not valid for this transaction. |
D27 |
| 724 |
Hard |
Referred - Not Active |
D27 |
| 814 |
Hard |
Over merchant daily velocity amount |
D27 |
| 374 |
Hard |
Product code(s) restricted. |
D27 |
| 108 |
Hard |
Refer to issuer‘s special conditions |
D27 |
| 523 |
Hard |
Crypto box is offline. |
D27 |
| 327 |
Hard |
Request not permitted by this account. |
D27 |
| 915 |
Hard |
Timeout Reversal not supported. Resend the original transaction. Do not retry the timeout reversal |
D27 |
| 360 |
Hard |
First Data Voice Services added a layer of validation that checks the data they receive from CLGC to make sure it is HTML friendly (i.e. no binary data). First Data Voice Services will return this response on Internet transactions if the check fails (th |
D27 |
| 601 |
Hard |
Invalid Batch Number |
D27 |
| 385 |
Hard |
Accepted but not yet processed. |
D27 |
| 316 |
Hard |
Incorrect location. There was a problem with the merchant location. |
D27 |
| 726 |
Hard |
Unable to Locate Record On File. |
D27 |
| 807 |
Hard |
Over non-fuel limit |
D27 |
| 338 |
Hard |
No transactions available/no more transactions available. There are no transactions for this account or there are no transactions as determined by the specified first transaction number. |
D27 |
| 908 |
Hard |
Transaction destination not found for routing. |
D27 |
| 821 |
Hard |
Over chain daily velocity both |
D27 |
| 156 |
Hard |
Max number of recharges exceeded |
D27 |
| 350 |
Hard |
Account not in inactive state. (e.g. Response when enabling a physical card, when the physical card in not in an inactive state.) |
D27 |
| 792 |
Hard |
See attendant. |
D27 |
| 563 |
Hard |
Over fuel limit |
D27 |
| 816 |
Hard |
Over merchant product velocity amount |
D27 |
| 376 |
Hard |
Account status is void lock. |
D27 |
| 308 |
Hard |
Already active. The card is already active and does not need to be reactivated |
D27 |
| 525 |
Hard |
Debit/EBT network gateway cannot get through to the ISSUER. |
D27 |
| 329 |
Hard |
Bad_repay_date. |
D27 |
| 940 |
Hard |
Error. |
D27 |
| 556 |
Hard |
Exceeds quantity |
D27 |
| 368 |
Hard |
No account link. |
D27 |
| 603 |
Hard |
Close Unavailable |
D27 |
| 404 |
Hard |
TransArmor Key Error. |
D27 |
| 354 |
Hard |
Merchant not configured as International although the account requires it. (e.g. The account allows currency conversion but the merchant is not configured for International.) |
D27 |
| 740 |
Hard |
Totals Unavailable. |
D27 |
| 809 |
Hard |
Over card velocity count |
D27 |
| 340 |
Hard |
New password required. |
D27 |
| 380 |
Hard |
Bulk activation error. |
D27 |
| 315 |
Hard |
Bad mag stripe. The mag stripe could not be parsed for account information |
D27 |
| 529 |
Hard |
Resubmission of transaction violates debit/EBT network frequency. |
D27 |
| 802 |
Hard |
Imprint card |
D27 |
| 331 |
Hard |
Balance not available (denial). Due to an internal First Data Closed Loop Gift Card (CLGC) issue, information from this account could not be retrieved. |
D27 |
| 152 |
Hard |
Exceeds limit |
D27 |
| 823 |
Hard |
Over chain product velocity both |
D27 |
| 401 |
Hard |
Offer Processing Error |
D27 |
| 352 |
Hard |
First Data Voice Services returns this response on Internet transactions where they did not receive a response from CLGC. |
D27 |
| 565 |
Hard |
Fuel price error |
D27 |
| 502 |
Hard |
Invalid State Code. |
D27 |
| 811 |
Hard |
Over issuer velocity count |
D27 |
| 342 |
Hard |
Void of activation after account activity. |
D27 |
| 518 |
Hard |
Invalid account/date or sales date in future. |
D27 |
| 322 |
Hard |
Exceeded account reloads. The clerk/user/location was only permitted to reload some number of accounts. That number was exceeded. (See your Business Manager in order to extend this limit.) |
D27 |
| 924 |
Hard |
Limit check failed |
D27 |
| 558 |
Hard |
Invalid Track 2 data |
D27 |
| 344 |
Hard |
Internet access disabled. |
D27 |
| 721 |
Hard |
Invalid ZIP Code |
D27 |
| 567 |
Hard |
Over repair limit |
D27 |
| 382 |
Hard |
Bulk activation package amount error. |
D27 |
| 319 |
Hard |
Invalid clerk. The clerk field was either missing, when required, or the content did not match the requirements |
D27 |
| 532 |
Hard |
The DUKPT Base Derivation key is missing or incorrect in the PIN pad, or PIN key synchronization error. |
D27 |
| 804 |
Hard |
Fuel only |
D27 |
| 333 |
Hard |
No previous transaction. The void or reversal transaction could not be matched to a previous (original) transaction. In the case of a pre-auth redemption, the corresponding locking transaction could not be identified. |
D27 |
| 154 |
Hard |
Over monthly limit |
D27 |
| 902 |
Hard |
Invalid transaction. This card or terminal is not permitted to perform this transaction, or the transaction type is invalid, or First Data is unable to route a refund request to the network. |
D27 |
| 825 |
Hard |
No chain ID for chain merchant |
D27 |
| 551 |
Hard |
Invalid Driver |
D27 |
| 355 |
Hard |
Invalid currency. The provided currency is invalid. |
D27 |
| 347 |
Hard |
Promotions for Internet virtual and physical cards do not match. When enabling a physical card to a virtual card, both must be from the same promotion. Cards for bulk activation request must be from the same promotion |
D27 |
| 723 |
Hard |
Driver’s License or ID is Required |
D27 |
| 504 |
Hard |
Do not try again. |
D27 |
| 813 |
Hard |
Over merchant daily velocity count |
D27 |
| 372 |
Hard |
Promo location restricted. |
D27 |
| 001 |
Hard |
Schema Validation Error |
D27 |
| 520 |
Hard |
Reversal Rejected. Do not try again. |
D27 |
| 326 |
Hard |
Incorrect transaction version or format number for POS transactions. |
D27 |
| 122 |
Hard |
Security violation |
D27 |
| 944 |
Hard |
Invalid response |
D27 |
| 560 |
Hard |
Invalid Odometer |
D27 |
| 818 |
Hard |
Over merchant product velocity both |
D27 |
| 553 |
Hard |
Exceeds transaction total limit per product class. |
D27 |
| 359 |
Hard |
The terminal transaction number did not match (on a void or reversal). |
D27 |
| 384 |
Hard |
Account row locked. |
D27 |
| 109 |
Hard |
Invalid merchant. The merchant is not in the merchant database or the merchant is not permitted to use this particular card. |
D27 |
| 321 |
Hard |
Invalid new password. The new password does not meet the minimum security criteria |
D27 |
| 702 |
Hard |
EMV Key Download Error. |
D27 |
| 806 |
Hard |
Authorization ID needed |
D27 |
| 337 |
Hard |
Too many transactions requested. |
D27 |
| 906 |
Hard |
System Error. There is a problem with the host processing system. Call your helpdesk or operations support. |
D27 |
| 562 |
Hard |
Pay at pump not allowed |
D27 |
| 820 |
Hard |
Over chain daily velocity amount |
D27 |
| 155 |
Hard |
Recharge amount exceeded |
D27 |
| 349 |
Hard |
Account already linked. (e.g. Response when enabling a physical card, when the two provided accounts have already been linked together.) |
D27 |
| 815 |
Hard |
Over merchant daily velocity both |
D27 |
| 375 |
Hard |
Bad Post Date. The Post Date is not a valid date. |
D27 |
| 130 |
Hard |
Invalid terminal. |
D27 |
| 524 |
Hard |
Debit Switch unavailable Timeout Retry –Communications link to debit/EBT network gateway is down or responded with a "System Malfunction (96)" message |
D27 |
| 328 |
Hard |
Request not permitted by this merchant location. |
D27 |
| 914 |
Hard |
Void/Full Reversal requests in which the Original Authorization was not found. |
D27 |
| 555 |
Hard |
Invalid Date/Time |
D27 |
| 367 |
Hard |
Target embossed card entered and Transaction count entered do not match. |
D27 |
| 602 |
Hard |
No Open Batch |
D27 |
| 403 |
Hard |
TransArmor Invalid Token or Account Number. |
D27 |
| 346 |
Hard |
Invalid merchant key. The merchant key block provided is invalid. (e.g. The working key provided in an Assign Merchant Working Key transaction). |
D27 |
| 729 |
Hard |
Hard Negative Info On File. |
D27 |
| 808 |
Hard |
Invalid location |
D27 |
| 339 |
Hard |
Transaction history not available. |
D27 |
| 801 |
Hard |
Over merchandise limit |
D27 |
| 330 |
Hard |
Bad checksum. The checksum provided is incorrect. |
D27 |
| 151 |
Hard |
Activation failed |
D27 |
| 822 |
Hard |
Over chain product velocity count |
D27 |
| 157 |
Hard |
Invalid entry |
D27 |
| 351 |
Hard |
First Data Voice Services returns this response on Internet transactions where the interface input parameter is not valid. |
D27 |
| 564 |
Hard |
Over cash limit |
D27 |
| 817 |
Hard |
Over merchant product velocity count |
D27 |
| 377 |
Hard |
Already active and reloadable. |
D27 |
| 311 |
Hard |
Not lost or stolen. |
D27 |
| 527 |
Hard |
Network Response indicates that Merchant ID/SE is invalid. |
D27 |
| 775 |
Hard |
Subsystem Unavailable. |
D27 |
| 810 |
Hard |
Over card velocity amount |
D27 |
| 341 |
Hard |
Invalid status change. The status change requested (e.g. lost/stolen, freeze active card) cannot be performed. |
D27 |
| 507 |
Hard |
New Account Information available. |
D27 |
| 941 |
Hard |
Invalid issuer. |
D27 |
| 923 |
Hard |
Request in progress |
D27 |
| 557 |
Hard |
Invalid prompt entry |
D27 |
| 369 |
Hard |
Invalid time zone. |
D27 |
| 343 |
Hard |
No phone service. Attempted a calling card transaction on an account which is not configured for calling card activity. |
D27 |
| 604 |
Hard |
Close Not Valid |
D27 |
| 501 |
Hard |
Date of Birth Error for Check Processing. |
D27 |
| 356 |
Hard |
Request not International. Merchant configured to require currency information for each financial transaction, however none was sent. |
D27 |
| 381 |
Hard |
Bulk activation unattempted error |
D27 |
| 317 |
Hard |
Max balance exceeded. The transaction, if completed, would cause the account balance to be exceeded by the max_balance as specified in the promotion. Some merchants set the max_balance to a value twice the max transaction amount. |
D27 |
| 530 |
Hard |
The authorizing network has a problem decrypting the cryptogram in the request. |
D27 |
| 803 |
Hard |
Not on file |
D27 |
| 332 |
Hard |
Account locked. |
D27 |
| 153 |
Hard |
Already redeemed |
D27 |
| 824 |
Hard |
Over chain product velocity amount |
D27 |
| 550 |
Hard |
Invalid Vehicle |
D27 |
| 353 |
Hard |
First Data Voice Services returns this response on Internet transactions where the client certificate is invalid. |
D27 |
| 566 |
Hard |
Y or N required |
D27 |
| 522 |
Soft |
Cash Back greater than total Transaction amount. |
D28 |
| 104 |
Soft |
Restricted card |
D29 |
| 728 |
Soft |
Referred – Skip Trace Info. |
D30 |
| 105 |
Soft |
Call acquirer's security department |
D30 |
| 727 |
Soft |
Refer – Call Authorization (Checks only). |
D30 |
| 107 |
Soft |
Call for authorization |
D30 |
| 129 |
Soft |
Suspected counterfeit card |
D31 |
| 102 |
Soft |
Suspected fraud |
D31 |
| 150 |
Soft |
Invalid merchant set up |
D33 |
| 569 |
Soft |
Invalid user |
D33 |
| 133 |
Soft |
The TPP ID was not found |
D34 |