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FirstData Rapid Connect (real-time) Response Codes:
Transaction Responses
| Code | Type | Message | CSI Pay Code |
|---|---|---|---|
| 003 | Good | Approve VIP | A01 |
| 703 | Good | Approved EMV Key Load, more key load data pending. | A01 |
| 000 | Good | Approve | A01 |
| 701 | Good | Approved EMV Key Load | A01 |
| 785 | Good | No reason to decline | A01 |
| 334 | Good | Already reversed. | A03 |
| 002 | Good | Approve for partial amount. | A05 |
| 911 | Soft | Card issuer timed out. | D01 |
| 124 | Soft | Violation of law. | D01 |
| 540 | Soft | Edit Honor. | D01 |
| 513 | Soft | Decline. Transaction not permitted to acquirer or terminal. | D01 |
| 773 | Soft | Unsuccessful. | D01 |
| 791 | Soft | Not approved. Used only in Visa bill/recurring payment. Merchant must stop recurring payment requests. | D01 |
| 100 | Soft | Do not honor | D01 |
| 515 | Soft | Declined. No term record on First Data system. | D01 |
| 500 | Soft | Decline. | D01 |
| 708 | Soft | Honor With Authentication. | D01 |
| 514 | Soft | Do not try again – Applies to recurring authorizations only. There was security violation. | D01 |
| 790 | Soft | Not approved. Used only in Visa bill/recurring payment. Merchant must not resubmit same transaction but may continue billing process in subsequent billing period. | D01 |
| 132 | Hard | Unmatched card expiry date. | D02 |
| 116 | Soft | Not sufficient funds | D03 |
| 521 | Soft | Enter lesser amount. | D03 |
| 370 | Hard | Account on hold. | D04 |
| 767 | Hard | Hard Capture; Pick Up. | D04 |
| 704 | Hard | Pick Up Card. | D04 |
| 118 | Hard | No card record. | D05 |
| 526 | Hard | Undefined Card – Debit/EBT network gateway cannot route card based on Merchant Entitlement | D05 |
| 373 | Hard | Invalid Card Account. | D05 |
| 131 | Hard | Invalid account number. | D05 |
| 506 | Hard | Invalid Checking Account Number. | D05 |
| 303 | Hard | Unknown account. The account could not be located in the account table. | D06 |
| 378 | Hard | Account is Purged. The Account record was purged from the database. | D06 |
| 302 | Hard | Account closed. The account was closed, probably because the account balance was $0.00. | D06 |
| 304 | Hard | Inactive account. The account has not been activated by an approved location. | D06 |
| 541 | Hard | No Savings Account. | D06 |
| 117 | Soft | Incorrect PIN. | D07 |
| 517 | Soft | CVV2 Declined. | D08 |
| 958 | Soft | CCV2 failed | D08 |
| 954 | Soft | CCV failed. | D08 |
| 959 | Soft | CAV failed | D08 |
| 772 | Soft | Duplicate Return. | D09 |
| 776 | Soft | Duplicate Completion. | D09 |
| 774 | Soft | Duplicate Reversal. | D09 |
| 913 | Soft | Duplicate transaction. | D09 |
| 208 | Hard | Lost card. | D10 |
| 731 | Hard | Rejected Lost/Stolen Checks | D10 |
| 209 | Hard | Stolen card. | D11 |
| 120 | Soft | Transaction not permitted to terminal. | D12 |
| 963 | Soft | Acquirer channel unavailable | D12 |
| 512 | Soft | Service not allowed. | D12 |
| 119 | Soft | Transaction not permitted to cardholder. | D12 |
| 402 | Soft | TransArmor Service Unavailable. | D12 |
| 909 | Soft | System malfunction. | D12 |
| 907 | Soft | Card issuer or switch inoperative | D12 |
| 554 | Soft | Over daily limit | D15 |
| 782 | Soft | Count Exceeds Limit. | D15 |
| 121 | Soft | Exceeds withdrawal amount limit. | D15 |
| 528 | Soft | Debit/EBT transaction count exceeds pre-determined limit in specified time/ Withdrawal limit exceeded. | D15 |
| 123 | Soft | Exceeds withdrawal frequency limit. | D15 |
| 509 | Hard | Do not try again – Applies to recurring authorizations only. The card has expired | D16 |
| 511 | Hard | Try again later – Applies to recurring authorizations only. The card has expired. Get the new expiration date and try again | D16 |
| 101 | Hard | Expired card. | D16 |
| 510 | Hard | New Account Information – Applies to recurring authorizations only. The card has expired | D16 |
| 516 | Soft | Please retry – Reasons for this error are one of the following: Format Error, Unable to route transaction, Switch or issuer unavailable, System Busy, Timeout | D17 |
| 508 | Soft | Try again later – Declined: Association‗s payment cancellation advice code provided. Applies to recurring authorizations only. These are examples of what may have occurred: the account is over the credit limit try again in 72 hours. | D17 |
| 921 | Soft | Security H/W or S/W error - no action | D17 |
| 505 | Soft | Please retry. | D17 |
| 920 | Soft | Security H/W or S/W error - try again | D17 |
| 318 | Soft | Invalid amount. There was a problem with the amount field in the transaction format – more or less than min/max amounts specified in the promotion for that transaction. | D18 |
| 110 | Soft | Invalid amount | D18 |
| 771 | Soft | Amount Too Large. | D18 |
| 106 | Soft | Allowable PIN tries exceeded | D21 |
| 346 | Hard | Invalid merchant key. The merchant key block provided is invalid. (e.g. The working key provided in an Assign Merchant Working Key transaction). | D27 |
| 722 | Hard | Invalid value in the field | D27 |
| 329 | Hard | Bad_repay_date. | D27 |
| 822 | Hard | Over chain product velocity count | D27 |
| 404 | Hard | TransArmor Key Error. | D27 |
| 914 | Hard | Void/Full Reversal requests in which the Original Authorization was not found. | D27 |
| 817 | Hard | Over merchant product velocity count | D27 |
| 353 | Hard | First Data Voice Services returns this response on Internet transactions where the client certificate is invalid. | D27 |
| 775 | Hard | Subsystem Unavailable. | D27 |
| 801 | Hard | Over merchandise limit | D27 |
| 507 | Hard | New Account Information available. | D27 |
| 530 | Hard | The authorizing network has a problem decrypting the cryptogram in the request. | D27 |
| 156 | Hard | Max number of recharges exceeded | D27 |
| 340 | Hard | New password required. | D27 |
| 923 | Hard | Request in progress | D27 |
| 151 | Hard | Activation failed | D27 |
| 568 | Hard | Over additive limit | D27 |
| 380 | Hard | Bulk activation error. | D27 |
| 308 | Hard | Already active. The card is already active and does not need to be reactivated | D27 |
| 810 | Hard | Over card velocity amount | D27 |
| 345 | Hard | Invalid EAN. The EAN is not correc t for the provided account number. | D27 |
| 556 | Hard | Exceeds quantity | D27 |
| 803 | Hard | Not on file | D27 |
| 519 | Hard | Invalid Effective Date. | D27 |
| 356 | Hard | Request not International. Merchant configured to require currency information for each financial transaction, however none was sent. | D27 |
| 724 | Hard | Referred - Not Active | D27 |
| 331 | Hard | Balance not available (denial). Due to an internal First Data Closed Loop Gift Card (CLGC) issue, information from this account could not be retrieved. | D27 |
| 824 | Hard | Over chain product velocity amount | D27 |
| 502 | Hard | Invalid State Code. | D27 |
| 941 | Hard | Invalid issuer. | D27 |
| 357 | Hard | Currency conversion error. Internal CLGC system error. | D27 |
| 315 | Hard | Bad mag stripe. The mag stripe could not be parsed for account information | D27 |
| 812 | Hard | Over issuer velocity amount | D27 |
| 348 | Hard | Invalid transaction source. The provided source (field EA) is not valid for this transaction. | D27 |
| 542 | Hard | DUKPT: An error while processing the PIN block that is not related to the point-ofsale equipment. Contact the Help Desk for assistance. | D27 |
| 401 | Hard | Offer Processing Error | D27 |
| 342 | Hard | Void of activation after account activity. | D27 |
| 942 | Hard | Customer cancellation | D27 |
| 153 | Hard | Already redeemed | D27 |
| 601 | Hard | Invalid Batch Number | D27 |
| 322 | Hard | Exceeded account reloads. The clerk/user/location was only permitted to reload some number of accounts. That number was exceeded. (See your Business Manager in order to extend this limit.) | D27 |
| 382 | Hard | Bulk activation package amount error. | D27 |
| 372 | Hard | Promo location restricted. | D27 |
| 360 | Hard | First Data Voice Services added a layer of validation that checks the data they receive from CLGC to make sure it is HTML friendly (i.e. no binary data). First Data Voice Services will return this response on Internet transactions if the check fails (th | D27 |
| 558 | Hard | Invalid Track 2 data | D27 |
| 805 | Hard | Velocity exceeded | D27 |
| 523 | Hard | Crypto box is offline. | D27 |
| 792 | Hard | See attendant. | D27 |
| 333 | Hard | No previous transaction. The void or reversal transaction could not be matched to a previous (original) transaction. In the case of a pre-auth redemption, the corresponding locking transaction could not be identified. | D27 |
| 826 | Hard | Signature required | D27 |
| 504 | Hard | Do not try again. | D27 |
| 114 | Hard | Invalid account type | D27 |
| 563 | Hard | Over fuel limit | D27 |
| 384 | Hard | Account row locked. | D27 |
| 904 | Hard | Format error. | D27 |
| 319 | Hard | Invalid clerk. The clerk field was either missing, when required, or the content did not match the requirements | D27 |
| 814 | Hard | Over merchant daily velocity amount | D27 |
| 350 | Hard | Account not in inactive state. (e.g. Response when enabling a physical card, when the physical card in not in an inactive state.) | D27 |
| 726 | Hard | Unable to Locate Record On File. | D27 |
| 551 | Hard | Invalid Driver | D27 |
| 603 | Hard | Close Unavailable | D27 |
| 326 | Hard | Incorrect transaction version or format number for POS transactions. | D27 |
| 819 | Hard | Over chain daily velocity count | D27 |
| 337 | Hard | Too many transactions requested. | D27 |
| 915 | Hard | Timeout Reversal not supported. Resend the original transaction. Do not retry the timeout reversal | D27 |
| 565 | Hard | Fuel price error | D27 |
| 375 | Hard | Bad Post Date. The Post Date is not a valid date. | D27 |
| 368 | Hard | No account link. | D27 |
| 560 | Hard | Invalid Odometer | D27 |
| 001 | Hard | Schema Validation Error | D27 |
| 807 | Hard | Over non-fuel limit | D27 |
| 525 | Hard | Debit/EBT network gateway cannot get through to the ISSUER. | D27 |
| 316 | Hard | Incorrect location. There was a problem with the merchant location. | D27 |
| 721 | Hard | Invalid ZIP Code | D27 |
| 328 | Hard | Request not permitted by this merchant location. | D27 |
| 821 | Hard | Over chain daily velocity both | D27 |
| 403 | Hard | TransArmor Invalid Token or Account Number. | D27 |
| 908 | Hard | Transaction destination not found for routing. | D27 |
| 321 | Hard | Invalid new password. The new password does not meet the minimum security criteria | D27 |
| 816 | Hard | Over merchant product velocity amount | D27 |
| 352 | Hard | First Data Voice Services returns this response on Internet transactions where they did not receive a response from CLGC. | D27 |
| 740 | Hard | Totals Unavailable. | D27 |
| 553 | Hard | Exceeds transaction total limit per product class. | D27 |
| 339 | Hard | Transaction history not available. | D27 |
| 567 | Hard | Over repair limit | D27 |
| 377 | Hard | Already active and reloadable. | D27 |
| 562 | Hard | Pay at pump not allowed | D27 |
| 130 | Hard | Invalid terminal. | D27 |
| 809 | Hard | Over card velocity count | D27 |
| 344 | Hard | Internet access disabled. | D27 |
| 950 | Hard | Violation of business arrangement | D27 |
| 529 | Hard | Resubmission of transaction violates debit/EBT network frequency. | D27 |
| 155 | Hard | Recharge amount exceeded | D27 |
| 802 | Hard | Imprint card | D27 |
| 518 | Hard | Invalid account/date or sales date in future. | D27 |
| 354 | Hard | Merchant not configured as International although the account requires it. (e.g. The account allows currency conversion but the merchant is not configured for International.) | D27 |
| 723 | Hard | Driver’s License or ID is Required | D27 |
| 330 | Hard | Bad checksum. The checksum provided is incorrect. | D27 |
| 823 | Hard | Over chain product velocity both | D27 |
| 501 | Hard | Date of Birth Error for Check Processing. | D27 |
| 940 | Hard | Error. | D27 |
| 355 | Hard | Invalid currency. The provided currency is invalid. | D27 |
| 555 | Hard | Invalid Date/Time | D27 |
| 311 | Hard | Not lost or stolen. | D27 |
| 811 | Hard | Over issuer velocity count | D27 |
| 347 | Hard | Promotions for Internet virtual and physical cards do not match. When enabling a physical card to a virtual card, both must be from the same promotion. Cards for bulk activation request must be from the same promotion | D27 |
| 532 | Hard | The DUKPT Base Derivation key is missing or incorrect in the PIN pad, or PIN key synchronization error. | D27 |
| 157 | Hard | Invalid entry | D27 |
| 341 | Hard | Invalid status change. The status change requested (e.g. lost/stolen, freeze active card) cannot be performed. | D27 |
| 924 | Hard | Limit check failed | D27 |
| 152 | Hard | Exceeds limit | D27 |
| 381 | Hard | Bulk activation unattempted error | D27 |
| 359 | Hard | The terminal transaction number did not match (on a void or reversal). | D27 |
| 557 | Hard | Invalid prompt entry | D27 |
| 804 | Hard | Fuel only | D27 |
| 520 | Hard | Reversal Rejected. Do not try again. | D27 |
| 332 | Hard | Account locked. | D27 |
| 825 | Hard | No chain ID for chain merchant | D27 |
| 503 | Hard | New Account Information. | D27 |
| 317 | Hard | Max balance exceeded. The transaction, if completed, would cause the account balance to be exceeded by the max_balance as specified in the promotion. Some merchants set the max_balance to a value twice the max transaction amount. | D27 |
| 813 | Hard | Over merchant daily velocity count | D27 |
| 349 | Hard | Account already linked. (e.g. Response when enabling a physical card, when the two provided accounts have already been linked together.) | D27 |
| 702 | Hard | EMV Key Download Error. | D27 |
| 550 | Hard | Invalid Vehicle | D27 |
| 944 | Hard | Invalid response | D27 |
| 154 | Hard | Over monthly limit | D27 |
| 602 | Hard | No Open Batch | D27 |
| 323 | Hard | Password retry exceeded. The user account has been frozen because the user attempted access and was denied. Seek management assistance. | D27 |
| 818 | Hard | Over merchant product velocity both | D27 |
| 383 | Hard | Store location zero not allowed. | D27 |
| 902 | Hard | Invalid transaction. This card or terminal is not permitted to perform this transaction, or the transaction type is invalid, or First Data is unable to route a refund request to the network. | D27 |
| 122 | Hard | Security violation | D27 |
| 564 | Hard | Over cash limit | D27 |
| 374 | Hard | Product code(s) restricted. | D27 |
| 367 | Hard | Target embossed card entered and Transaction count entered do not match. | D27 |
| 559 | Hard | Voyager ID problem | D27 |
| 806 | Hard | Authorization ID needed | D27 |
| 524 | Hard | Debit Switch unavailable Timeout Retry –Communications link to debit/EBT network gateway is down or responded with a "System Malfunction (96)" message | D27 |
| 336 | Hard | Bad authorization code. The authorization code test failed. | D27 |
| 604 | Hard | Close Not Valid | D27 |
| 327 | Hard | Request not permitted by this account. | D27 |
| 820 | Hard | Over chain daily velocity amount | D27 |
| 385 | Hard | Accepted but not yet processed. | D27 |
| 906 | Hard | System Error. There is a problem with the host processing system. Call your helpdesk or operations support. | D27 |
| 320 | Hard | Invalid password. | D27 |
| 815 | Hard | Over merchant daily velocity both | D27 |
| 351 | Hard | First Data Voice Services returns this response on Internet transactions where the interface input parameter is not valid. | D27 |
| 729 | Hard | Hard Negative Info On File. | D27 |
| 552 | Hard | Invalid Product | D27 |
| 109 | Hard | Invalid merchant. The merchant is not in the merchant database or the merchant is not permitted to use this particular card. | D27 |
| 338 | Hard | No transactions available/no more transactions available. There are no transactions for this account or there are no transactions as determined by the specified first transaction number. | D27 |
| 566 | Hard | Y or N required | D27 |
| 376 | Hard | Account status is void lock. | D27 |
| 369 | Hard | Invalid time zone. | D27 |
| 561 | Hard | Invalid Restriction Code | D27 |
| 108 | Hard | Refer to issuer‘s special conditions | D27 |
| 808 | Hard | Invalid location | D27 |
| 343 | Hard | No phone service. Attempted a calling card transaction on an account which is not configured for calling card activity. | D27 |
| 527 | Hard | Network Response indicates that Merchant ID/SE is invalid. | D27 |
| 522 | Soft | Cash Back greater than total Transaction amount. | D28 |
| 104 | Soft | Restricted card | D29 |
| 105 | Soft | Call acquirer's security department | D30 |
| 727 | Soft | Refer – Call Authorization (Checks only). | D30 |
| 107 | Soft | Call for authorization | D30 |
| 728 | Soft | Referred – Skip Trace Info. | D30 |
| 129 | Soft | Suspected counterfeit card | D31 |
| 102 | Soft | Suspected fraud | D31 |
| 150 | Soft | Invalid merchant set up | D33 |
| 569 | Soft | Invalid user | D33 |
| 133 | Soft | The TPP ID was not found | D34 |
Provider Codes: Hide
- FirsData ACH Realtime
- First Data Account Updater
- FirstData BuyPass (real-time)
- FirstData Compass (batch)
- FirstData Compass (real-time)
- FirstData Compass Chargeback Disputing
- FirstData DFM (Wells Fargo) Chargeback
- FirstData Global Gateway (Linkpoint) (real-time)
- FirstData Nashville (real-time)
- FirstData North (real-time)
- FirstData Omaha (real-time)
- FirstData OmniPay (real-time)
- FirstData Rapid Connect (real-time)
- TransArmor Compass StrongAuth Tokenization
- TransArmor Nashville StrongAuth Tokenization
Groups
Provider Codes: Hide
- FirsData ACH Realtime
- First Data Account Updater
- FirstData BuyPass (real-time)
- FirstData Compass (batch)
- FirstData Compass (real-time)
- FirstData Compass Chargeback Disputing
- FirstData DFM (Wells Fargo) Chargeback
- FirstData Global Gateway (Linkpoint) (real-time)
- FirstData Nashville (real-time)
- FirstData North (real-time)
- FirstData Omaha (real-time)
- FirstData OmniPay (real-time)
- FirstData Rapid Connect (real-time)
- TransArmor Compass StrongAuth Tokenization
- TransArmor Nashville StrongAuth Tokenization
Provider Codes: Hide
- Agreement Express Verification
- JangoMail Email Service
- Lexis Nexis Skip Tracing
- Magento Shopping Cart
- Napse VTOL (real-time)
- Napse VTOL Cards-batch
- RevSpring (ex Dantom) Print House
- SendGrid SMTP Email Service
- StrongAuth Appliance Tokenization
- Subuno Reconciliation
- Transaction Processing Gateway (TPG) Fulfillment
- TransUnion Credit Bureau
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