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FirstData Rapid Connect (real-time) Response Codes:
Transaction Responses
| Code | Type | Message | CSI Pay Code |
|---|---|---|---|
| 003 | Good | Approve VIP | A01 |
| 703 | Good | Approved EMV Key Load, more key load data pending. | A01 |
| 000 | Good | Approve | A01 |
| 701 | Good | Approved EMV Key Load | A01 |
| 785 | Good | No reason to decline | A01 |
| 334 | Good | Already reversed. | A03 |
| 002 | Good | Approve for partial amount. | A05 |
| 790 | Soft | Not approved. Used only in Visa bill/recurring payment. Merchant must not resubmit same transaction but may continue billing process in subsequent billing period. | D01 |
| 911 | Soft | Card issuer timed out. | D01 |
| 124 | Soft | Violation of law. | D01 |
| 513 | Soft | Decline. Transaction not permitted to acquirer or terminal. | D01 |
| 540 | Soft | Edit Honor. | D01 |
| 773 | Soft | Unsuccessful. | D01 |
| 791 | Soft | Not approved. Used only in Visa bill/recurring payment. Merchant must stop recurring payment requests. | D01 |
| 100 | Soft | Do not honor | D01 |
| 500 | Soft | Decline. | D01 |
| 515 | Soft | Declined. No term record on First Data system. | D01 |
| 514 | Soft | Do not try again – Applies to recurring authorizations only. There was security violation. | D01 |
| 708 | Soft | Honor With Authentication. | D01 |
| 132 | Hard | Unmatched card expiry date. | D02 |
| 116 | Soft | Not sufficient funds | D03 |
| 521 | Soft | Enter lesser amount. | D03 |
| 370 | Hard | Account on hold. | D04 |
| 767 | Hard | Hard Capture; Pick Up. | D04 |
| 704 | Hard | Pick Up Card. | D04 |
| 118 | Hard | No card record. | D05 |
| 373 | Hard | Invalid Card Account. | D05 |
| 526 | Hard | Undefined Card – Debit/EBT network gateway cannot route card based on Merchant Entitlement | D05 |
| 131 | Hard | Invalid account number. | D05 |
| 506 | Hard | Invalid Checking Account Number. | D05 |
| 302 | Hard | Account closed. The account was closed, probably because the account balance was $0.00. | D06 |
| 304 | Hard | Inactive account. The account has not been activated by an approved location. | D06 |
| 541 | Hard | No Savings Account. | D06 |
| 303 | Hard | Unknown account. The account could not be located in the account table. | D06 |
| 378 | Hard | Account is Purged. The Account record was purged from the database. | D06 |
| 117 | Soft | Incorrect PIN. | D07 |
| 954 | Soft | CCV failed. | D08 |
| 958 | Soft | CCV2 failed | D08 |
| 517 | Soft | CVV2 Declined. | D08 |
| 959 | Soft | CAV failed | D08 |
| 774 | Soft | Duplicate Reversal. | D09 |
| 913 | Soft | Duplicate transaction. | D09 |
| 772 | Soft | Duplicate Return. | D09 |
| 776 | Soft | Duplicate Completion. | D09 |
| 208 | Hard | Lost card. | D10 |
| 731 | Hard | Rejected Lost/Stolen Checks | D10 |
| 209 | Hard | Stolen card. | D11 |
| 119 | Soft | Transaction not permitted to cardholder. | D12 |
| 907 | Soft | Card issuer or switch inoperative | D12 |
| 512 | Soft | Service not allowed. | D12 |
| 963 | Soft | Acquirer channel unavailable | D12 |
| 120 | Soft | Transaction not permitted to terminal. | D12 |
| 402 | Soft | TransArmor Service Unavailable. | D12 |
| 909 | Soft | System malfunction. | D12 |
| 782 | Soft | Count Exceeds Limit. | D15 |
| 554 | Soft | Over daily limit | D15 |
| 121 | Soft | Exceeds withdrawal amount limit. | D15 |
| 528 | Soft | Debit/EBT transaction count exceeds pre-determined limit in specified time/ Withdrawal limit exceeded. | D15 |
| 123 | Soft | Exceeds withdrawal frequency limit. | D15 |
| 509 | Hard | Do not try again – Applies to recurring authorizations only. The card has expired | D16 |
| 511 | Hard | Try again later – Applies to recurring authorizations only. The card has expired. Get the new expiration date and try again | D16 |
| 101 | Hard | Expired card. | D16 |
| 510 | Hard | New Account Information – Applies to recurring authorizations only. The card has expired | D16 |
| 920 | Soft | Security H/W or S/W error - try again | D17 |
| 508 | Soft | Try again later – Declined: Association‗s payment cancellation advice code provided. Applies to recurring authorizations only. These are examples of what may have occurred: the account is over the credit limit try again in 72 hours. | D17 |
| 921 | Soft | Security H/W or S/W error - no action | D17 |
| 505 | Soft | Please retry. | D17 |
| 516 | Soft | Please retry – Reasons for this error are one of the following: Format Error, Unable to route transaction, Switch or issuer unavailable, System Busy, Timeout | D17 |
| 318 | Soft | Invalid amount. There was a problem with the amount field in the transaction format – more or less than min/max amounts specified in the promotion for that transaction. | D18 |
| 110 | Soft | Invalid amount | D18 |
| 771 | Soft | Amount Too Large. | D18 |
| 106 | Soft | Allowable PIN tries exceeded | D21 |
| 550 | Hard | Invalid Vehicle | D27 |
| 503 | Hard | New Account Information. | D27 |
| 320 | Hard | Invalid password. | D27 |
| 944 | Hard | Invalid response | D27 |
| 520 | Hard | Reversal Rejected. Do not try again. | D27 |
| 602 | Hard | No Open Batch | D27 |
| 818 | Hard | Over merchant product velocity both | D27 |
| 357 | Hard | Currency conversion error. Internal CLGC system error. | D27 |
| 327 | Hard | Request not permitted by this account. | D27 |
| 813 | Hard | Over merchant daily velocity count | D27 |
| 559 | Hard | Voyager ID problem | D27 |
| 806 | Hard | Authorization ID needed | D27 |
| 383 | Hard | Store location zero not allowed. | D27 |
| 702 | Hard | EMV Key Download Error. | D27 |
| 108 | Hard | Refer to issuer‘s special conditions | D27 |
| 564 | Hard | Over cash limit | D27 |
| 154 | Hard | Over monthly limit | D27 |
| 356 | Hard | Request not International. Merchant configured to require currency information for each financial transaction, however none was sent. | D27 |
| 348 | Hard | Invalid transaction source. The provided source (field EA) is not valid for this transaction. | D27 |
| 338 | Hard | No transactions available/no more transactions available. There are no transactions for this account or there are no transactions as determined by the specified first transaction number. | D27 |
| 902 | Hard | Invalid transaction. This card or terminal is not permitted to perform this transaction, or the transaction type is invalid, or First Data is unable to route a refund request to the network. | D27 |
| 122 | Hard | Security violation | D27 |
| 329 | Hard | Bad_repay_date. | D27 |
| 815 | Hard | Over merchant daily velocity both | D27 |
| 552 | Hard | Invalid Product | D27 |
| 374 | Hard | Product code(s) restricted. | D27 |
| 524 | Hard | Debit Switch unavailable Timeout Retry –Communications link to debit/EBT network gateway is down or responded with a "System Malfunction (96)" message | D27 |
| 604 | Hard | Close Not Valid | D27 |
| 820 | Hard | Over chain daily velocity amount | D27 |
| 360 | Hard | First Data Voice Services added a layer of validation that checks the data they receive from CLGC to make sure it is HTML friendly (i.e. no binary data). First Data Voice Services will return this response on Internet transactions if the check fails (th | D27 |
| 350 | Hard | Account not in inactive state. (e.g. Response when enabling a physical card, when the physical card in not in an inactive state.) | D27 |
| 340 | Hard | New password required. | D27 |
| 906 | Hard | System Error. There is a problem with the host processing system. Call your helpdesk or operations support. | D27 |
| 561 | Hard | Invalid Restriction Code | D27 |
| 808 | Hard | Invalid location | D27 |
| 385 | Hard | Accepted but not yet processed. | D27 |
| 729 | Hard | Hard Negative Info On File. | D27 |
| 308 | Hard | Already active. The card is already active and does not need to be reactivated | D27 |
| 566 | Hard | Y or N required | D27 |
| 368 | Hard | No account link. | D27 |
| 331 | Hard | Balance not available (denial). Due to an internal First Data Closed Loop Gift Card (CLGC) issue, information from this account could not be retrieved. | D27 |
| 817 | Hard | Over merchant product velocity count | D27 |
| 801 | Hard | Over merchandise limit | D27 |
| 376 | Hard | Account status is void lock. | D27 |
| 527 | Hard | Network Response indicates that Merchant ID/SE is invalid. | D27 |
| 722 | Hard | Invalid value in the field | D27 |
| 822 | Hard | Over chain product velocity count | D27 |
| 568 | Hard | Over additive limit | D27 |
| 352 | Hard | First Data Voice Services returns this response on Internet transactions where they did not receive a response from CLGC. | D27 |
| 342 | Hard | Void of activation after account activity. | D27 |
| 914 | Hard | Void/Full Reversal requests in which the Original Authorization was not found. | D27 |
| 322 | Hard | Exceeded account reloads. The clerk/user/location was only permitted to reload some number of accounts. That number was exceeded. (See your Business Manager in order to extend this limit.) | D27 |
| 810 | Hard | Over card velocity amount | D27 |
| 156 | Hard | Max number of recharges exceeded | D27 |
| 404 | Hard | TransArmor Key Error. | D27 |
| 775 | Hard | Subsystem Unavailable. | D27 |
| 315 | Hard | Bad mag stripe. The mag stripe could not be parsed for account information | D27 |
| 923 | Hard | Request in progress | D27 |
| 507 | Hard | New Account Information available. | D27 |
| 530 | Hard | The authorizing network has a problem decrypting the cryptogram in the request. | D27 |
| 724 | Hard | Referred - Not Active | D27 |
| 824 | Hard | Over chain product velocity amount | D27 |
| 151 | Hard | Activation failed | D27 |
| 316 | Hard | Incorrect location. There was a problem with the merchant location. | D27 |
| 344 | Hard | Internet access disabled. | D27 |
| 333 | Hard | No previous transaction. The void or reversal transaction could not be matched to a previous (original) transaction. In the case of a pre-auth redemption, the corresponding locking transaction could not be identified. | D27 |
| 556 | Hard | Exceeds quantity | D27 |
| 803 | Hard | Not on file | D27 |
| 380 | Hard | Bulk activation error. | D27 |
| 502 | Hard | Invalid State Code. | D27 |
| 319 | Hard | Invalid clerk. The clerk field was either missing, when required, or the content did not match the requirements | D27 |
| 942 | Hard | Customer cancellation | D27 |
| 519 | Hard | Invalid Effective Date. | D27 |
| 601 | Hard | Invalid Batch Number | D27 |
| 355 | Hard | Invalid currency. The provided currency is invalid. | D27 |
| 941 | Hard | Invalid issuer. | D27 |
| 326 | Hard | Incorrect transaction version or format number for POS transactions. | D27 |
| 812 | Hard | Over issuer velocity amount | D27 |
| 401 | Hard | Offer Processing Error | D27 |
| 382 | Hard | Bulk activation package amount error. | D27 |
| 542 | Hard | DUKPT: An error while processing the PIN block that is not related to the point-ofsale equipment. Contact the Help Desk for assistance. | D27 |
| 001 | Hard | Schema Validation Error | D27 |
| 792 | Hard | See attendant. | D27 |
| 826 | Hard | Signature required | D27 |
| 563 | Hard | Over fuel limit | D27 |
| 153 | Hard | Already redeemed | D27 |
| 354 | Hard | Merchant not configured as International although the account requires it. (e.g. The account allows currency conversion but the merchant is not configured for International.) | D27 |
| 347 | Hard | Promotions for Internet virtual and physical cards do not match. When enabling a physical card to a virtual card, both must be from the same promotion. Cards for bulk activation request must be from the same promotion | D27 |
| 337 | Hard | Too many transactions requested. | D27 |
| 558 | Hard | Invalid Track 2 data | D27 |
| 805 | Hard | Velocity exceeded | D27 |
| 551 | Hard | Invalid Driver | D27 |
| 504 | Hard | Do not try again. | D27 |
| 321 | Hard | Invalid new password. The new password does not meet the minimum security criteria | D27 |
| 372 | Hard | Promo location restricted. | D27 |
| 523 | Hard | Crypto box is offline. | D27 |
| 603 | Hard | Close Unavailable | D27 |
| 819 | Hard | Over chain daily velocity count | D27 |
| 359 | Hard | The terminal transaction number did not match (on a void or reversal). | D27 |
| 114 | Hard | Invalid account type | D27 |
| 328 | Hard | Request not permitted by this merchant location. | D27 |
| 814 | Hard | Over merchant daily velocity amount | D27 |
| 339 | Hard | Transaction history not available. | D27 |
| 904 | Hard | Format error. | D27 |
| 560 | Hard | Invalid Odometer | D27 |
| 807 | Hard | Over non-fuel limit | D27 |
| 384 | Hard | Account row locked. | D27 |
| 726 | Hard | Unable to Locate Record On File. | D27 |
| 130 | Hard | Invalid terminal. | D27 |
| 915 | Hard | Timeout Reversal not supported. Resend the original transaction. Do not retry the timeout reversal | D27 |
| 565 | Hard | Fuel price error | D27 |
| 349 | Hard | Account already linked. (e.g. Response when enabling a physical card, when the two provided accounts have already been linked together.) | D27 |
| 367 | Hard | Target embossed card entered and Transaction count entered do not match. | D27 |
| 330 | Hard | Bad checksum. The checksum provided is incorrect. | D27 |
| 950 | Hard | Violation of business arrangement | D27 |
| 816 | Hard | Over merchant product velocity amount | D27 |
| 553 | Hard | Exceeds transaction total limit per product class. | D27 |
| 375 | Hard | Bad Post Date. The Post Date is not a valid date. | D27 |
| 525 | Hard | Debit/EBT network gateway cannot get through to the ISSUER. | D27 |
| 721 | Hard | Invalid ZIP Code | D27 |
| 821 | Hard | Over chain daily velocity both | D27 |
| 351 | Hard | First Data Voice Services returns this response on Internet transactions where the interface input parameter is not valid. | D27 |
| 341 | Hard | Invalid status change. The status change requested (e.g. lost/stolen, freeze active card) cannot be performed. | D27 |
| 908 | Hard | Transaction destination not found for routing. | D27 |
| 562 | Hard | Pay at pump not allowed | D27 |
| 809 | Hard | Over card velocity count | D27 |
| 155 | Hard | Recharge amount exceeded | D27 |
| 403 | Hard | TransArmor Invalid Token or Account Number. | D27 |
| 740 | Hard | Totals Unavailable. | D27 |
| 311 | Hard | Not lost or stolen. | D27 |
| 567 | Hard | Over repair limit | D27 |
| 723 | Hard | Driver’s License or ID is Required | D27 |
| 823 | Hard | Over chain product velocity both | D27 |
| 369 | Hard | Invalid time zone. | D27 |
| 109 | Hard | Invalid merchant. The merchant is not in the merchant database or the merchant is not permitted to use this particular card. | D27 |
| 343 | Hard | No phone service. Attempted a calling card transaction on an account which is not configured for calling card activity. | D27 |
| 332 | Hard | Account locked. | D27 |
| 555 | Hard | Invalid Date/Time | D27 |
| 802 | Hard | Imprint card | D27 |
| 377 | Hard | Already active and reloadable. | D27 |
| 529 | Hard | Resubmission of transaction violates debit/EBT network frequency. | D27 |
| 317 | Hard | Max balance exceeded. The transaction, if completed, would cause the account balance to be exceeded by the max_balance as specified in the promotion. Some merchants set the max_balance to a value twice the max transaction amount. | D27 |
| 924 | Hard | Limit check failed | D27 |
| 518 | Hard | Invalid account/date or sales date in future. | D27 |
| 353 | Hard | First Data Voice Services returns this response on Internet transactions where the client certificate is invalid. | D27 |
| 940 | Hard | Error. | D27 |
| 323 | Hard | Password retry exceeded. The user account has been frozen because the user attempted access and was denied. Seek management assistance. | D27 |
| 811 | Hard | Over issuer velocity count | D27 |
| 157 | Hard | Invalid entry | D27 |
| 501 | Hard | Date of Birth Error for Check Processing. | D27 |
| 381 | Hard | Bulk activation unattempted error | D27 |
| 532 | Hard | The DUKPT Base Derivation key is missing or incorrect in the PIN pad, or PIN key synchronization error. | D27 |
| 825 | Hard | No chain ID for chain merchant | D27 |
| 152 | Hard | Exceeds limit | D27 |
| 346 | Hard | Invalid merchant key. The merchant key block provided is invalid. (e.g. The working key provided in an Assign Merchant Working Key transaction). | D27 |
| 345 | Hard | Invalid EAN. The EAN is not correc t for the provided account number. | D27 |
| 336 | Hard | Bad authorization code. The authorization code test failed. | D27 |
| 557 | Hard | Invalid prompt entry | D27 |
| 804 | Hard | Fuel only | D27 |
| 522 | Soft | Cash Back greater than total Transaction amount. | D28 |
| 104 | Soft | Restricted card | D29 |
| 105 | Soft | Call acquirer's security department | D30 |
| 727 | Soft | Refer – Call Authorization (Checks only). | D30 |
| 107 | Soft | Call for authorization | D30 |
| 728 | Soft | Referred – Skip Trace Info. | D30 |
| 102 | Soft | Suspected fraud | D31 |
| 129 | Soft | Suspected counterfeit card | D31 |
| 150 | Soft | Invalid merchant set up | D33 |
| 569 | Soft | Invalid user | D33 |
| 133 | Soft | The TPP ID was not found | D34 |
Provider Codes: Hide
- FirsData ACH Realtime
- First Data Account Updater
- FirstData BuyPass (real-time)
- FirstData Compass (batch)
- FirstData Compass (real-time)
- FirstData Compass Chargeback Disputing
- FirstData DFM (Wells Fargo) Chargeback
- FirstData Global Gateway (Linkpoint) (real-time)
- FirstData Nashville (real-time)
- FirstData North (real-time)
- FirstData Omaha (real-time)
- FirstData OmniPay (real-time)
- FirstData Rapid Connect (real-time)
- TransArmor Compass StrongAuth Tokenization
- TransArmor Nashville StrongAuth Tokenization
Groups
Provider Codes: Hide
- FirsData ACH Realtime
- First Data Account Updater
- FirstData BuyPass (real-time)
- FirstData Compass (batch)
- FirstData Compass (real-time)
- FirstData Compass Chargeback Disputing
- FirstData DFM (Wells Fargo) Chargeback
- FirstData Global Gateway (Linkpoint) (real-time)
- FirstData Nashville (real-time)
- FirstData North (real-time)
- FirstData Omaha (real-time)
- FirstData OmniPay (real-time)
- FirstData Rapid Connect (real-time)
- TransArmor Compass StrongAuth Tokenization
- TransArmor Nashville StrongAuth Tokenization
Provider Codes: Hide
- Agreement Express Verification
- JangoMail Email Service
- Lexis Nexis Skip Tracing
- Magento Shopping Cart
- Napse VTOL (real-time)
- Napse VTOL Cards-batch
- RevSpring (ex Dantom) Print House
- SendGrid SMTP Email Service
- StrongAuth Appliance Tokenization
- Subuno Reconciliation
- Transaction Processing Gateway (TPG) Fulfillment
- TransUnion Credit Bureau
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