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FirstData Rapid Connect (real-time) Response Codes:
Transaction Responses
| Code | Type | Message | CSI Pay Code |
|---|---|---|---|
| 701 | Good | Approved EMV Key Load | A01 |
| 785 | Good | No reason to decline | A01 |
| 003 | Good | Approve VIP | A01 |
| 703 | Good | Approved EMV Key Load, more key load data pending. | A01 |
| 000 | Good | Approve | A01 |
| 334 | Good | Already reversed. | A03 |
| 002 | Good | Approve for partial amount. | A05 |
| 911 | Soft | Card issuer timed out. | D01 |
| 514 | Soft | Do not try again – Applies to recurring authorizations only. There was security violation. | D01 |
| 540 | Soft | Edit Honor. | D01 |
| 773 | Soft | Unsuccessful. | D01 |
| 124 | Soft | Violation of law. | D01 |
| 791 | Soft | Not approved. Used only in Visa bill/recurring payment. Merchant must stop recurring payment requests. | D01 |
| 513 | Soft | Decline. Transaction not permitted to acquirer or terminal. | D01 |
| 515 | Soft | Declined. No term record on First Data system. | D01 |
| 708 | Soft | Honor With Authentication. | D01 |
| 100 | Soft | Do not honor | D01 |
| 790 | Soft | Not approved. Used only in Visa bill/recurring payment. Merchant must not resubmit same transaction but may continue billing process in subsequent billing period. | D01 |
| 500 | Soft | Decline. | D01 |
| 132 | Hard | Unmatched card expiry date. | D02 |
| 116 | Soft | Not sufficient funds | D03 |
| 521 | Soft | Enter lesser amount. | D03 |
| 370 | Hard | Account on hold. | D04 |
| 767 | Hard | Hard Capture; Pick Up. | D04 |
| 704 | Hard | Pick Up Card. | D04 |
| 373 | Hard | Invalid Card Account. | D05 |
| 131 | Hard | Invalid account number. | D05 |
| 506 | Hard | Invalid Checking Account Number. | D05 |
| 526 | Hard | Undefined Card – Debit/EBT network gateway cannot route card based on Merchant Entitlement | D05 |
| 118 | Hard | No card record. | D05 |
| 303 | Hard | Unknown account. The account could not be located in the account table. | D06 |
| 378 | Hard | Account is Purged. The Account record was purged from the database. | D06 |
| 302 | Hard | Account closed. The account was closed, probably because the account balance was $0.00. | D06 |
| 304 | Hard | Inactive account. The account has not been activated by an approved location. | D06 |
| 541 | Hard | No Savings Account. | D06 |
| 117 | Soft | Incorrect PIN. | D07 |
| 958 | Soft | CCV2 failed | D08 |
| 954 | Soft | CCV failed. | D08 |
| 517 | Soft | CVV2 Declined. | D08 |
| 959 | Soft | CAV failed | D08 |
| 776 | Soft | Duplicate Completion. | D09 |
| 774 | Soft | Duplicate Reversal. | D09 |
| 913 | Soft | Duplicate transaction. | D09 |
| 772 | Soft | Duplicate Return. | D09 |
| 208 | Hard | Lost card. | D10 |
| 731 | Hard | Rejected Lost/Stolen Checks | D10 |
| 209 | Hard | Stolen card. | D11 |
| 907 | Soft | Card issuer or switch inoperative | D12 |
| 909 | Soft | System malfunction. | D12 |
| 119 | Soft | Transaction not permitted to cardholder. | D12 |
| 963 | Soft | Acquirer channel unavailable | D12 |
| 512 | Soft | Service not allowed. | D12 |
| 120 | Soft | Transaction not permitted to terminal. | D12 |
| 402 | Soft | TransArmor Service Unavailable. | D12 |
| 554 | Soft | Over daily limit | D15 |
| 123 | Soft | Exceeds withdrawal frequency limit. | D15 |
| 782 | Soft | Count Exceeds Limit. | D15 |
| 121 | Soft | Exceeds withdrawal amount limit. | D15 |
| 528 | Soft | Debit/EBT transaction count exceeds pre-determined limit in specified time/ Withdrawal limit exceeded. | D15 |
| 509 | Hard | Do not try again – Applies to recurring authorizations only. The card has expired | D16 |
| 511 | Hard | Try again later – Applies to recurring authorizations only. The card has expired. Get the new expiration date and try again | D16 |
| 101 | Hard | Expired card. | D16 |
| 510 | Hard | New Account Information – Applies to recurring authorizations only. The card has expired | D16 |
| 505 | Soft | Please retry. | D17 |
| 920 | Soft | Security H/W or S/W error - try again | D17 |
| 516 | Soft | Please retry – Reasons for this error are one of the following: Format Error, Unable to route transaction, Switch or issuer unavailable, System Busy, Timeout | D17 |
| 508 | Soft | Try again later – Declined: Association‗s payment cancellation advice code provided. Applies to recurring authorizations only. These are examples of what may have occurred: the account is over the credit limit try again in 72 hours. | D17 |
| 921 | Soft | Security H/W or S/W error - no action | D17 |
| 318 | Soft | Invalid amount. There was a problem with the amount field in the transaction format – more or less than min/max amounts specified in the promotion for that transaction. | D18 |
| 110 | Soft | Invalid amount | D18 |
| 771 | Soft | Amount Too Large. | D18 |
| 106 | Soft | Allowable PIN tries exceeded | D21 |
| 321 | Hard | Invalid new password. The new password does not meet the minimum security criteria | D27 |
| 806 | Hard | Authorization ID needed | D27 |
| 529 | Hard | Resubmission of transaction violates debit/EBT network frequency. | D27 |
| 351 | Hard | First Data Voice Services returns this response on Internet transactions where the interface input parameter is not valid. | D27 |
| 722 | Hard | Invalid value in the field | D27 |
| 382 | Hard | Bulk activation package amount error. | D27 |
| 914 | Hard | Void/Full Reversal requests in which the Original Authorization was not found. | D27 |
| 331 | Hard | Balance not available (denial). Due to an internal First Data Closed Loop Gift Card (CLGC) issue, information from this account could not be retrieved. | D27 |
| 322 | Hard | Exceeded account reloads. The clerk/user/location was only permitted to reload some number of accounts. That number was exceeded. (See your Business Manager in order to extend this limit.) | D27 |
| 815 | Hard | Over merchant daily velocity both | D27 |
| 369 | Hard | Invalid time zone. | D27 |
| 130 | Hard | Invalid terminal. | D27 |
| 156 | Hard | Max number of recharges exceeded | D27 |
| 109 | Hard | Invalid merchant. The merchant is not in the merchant database or the merchant is not permitted to use this particular card. | D27 |
| 518 | Hard | Invalid account/date or sales date in future. | D27 |
| 343 | Hard | No phone service. Attempted a calling card transaction on an account which is not configured for calling card activity. | D27 |
| 504 | Hard | Do not try again. | D27 |
| 151 | Hard | Activation failed | D27 |
| 820 | Hard | Over chain daily velocity amount | D27 |
| 568 | Hard | Over additive limit | D27 |
| 372 | Hard | Promo location restricted. | D27 |
| 342 | Hard | Void of activation after account activity. | D27 |
| 333 | Hard | No previous transaction. The void or reversal transaction could not be matched to a previous (original) transaction. In the case of a pre-auth redemption, the corresponding locking transaction could not be identified. | D27 |
| 808 | Hard | Invalid location | D27 |
| 556 | Hard | Exceeds quantity | D27 |
| 532 | Hard | The DUKPT Base Derivation key is missing or incorrect in the PIN pad, or PIN key synchronization error. | D27 |
| 353 | Hard | First Data Voice Services returns this response on Internet transactions where the client certificate is invalid. | D27 |
| 724 | Hard | Referred - Not Active | D27 |
| 384 | Hard | Account row locked. | D27 |
| 941 | Hard | Invalid issuer. | D27 |
| 822 | Hard | Over chain product velocity count | D27 |
| 601 | Hard | Invalid Batch Number | D27 |
| 375 | Hard | Bad Post Date. The Post Date is not a valid date. | D27 |
| 326 | Hard | Incorrect transaction version or format number for POS transactions. | D27 |
| 817 | Hard | Over merchant product velocity count | D27 |
| 311 | Hard | Not lost or stolen. | D27 |
| 801 | Hard | Over merchandise limit | D27 |
| 401 | Hard | Offer Processing Error | D27 |
| 346 | Hard | Invalid merchant key. The merchant key block provided is invalid. (e.g. The working key provided in an Assign Merchant Working Key transaction). | D27 |
| 520 | Hard | Reversal Rejected. Do not try again. | D27 |
| 345 | Hard | Invalid EAN. The EAN is not correc t for the provided account number. | D27 |
| 153 | Hard | Already redeemed | D27 |
| 923 | Hard | Request in progress | D27 |
| 792 | Hard | See attendant. | D27 |
| 403 | Hard | TransArmor Invalid Token or Account Number. | D27 |
| 114 | Hard | Invalid account type | D27 |
| 563 | Hard | Over fuel limit | D27 |
| 337 | Hard | Too many transactions requested. | D27 |
| 810 | Hard | Over card velocity amount | D27 |
| 558 | Hard | Invalid Track 2 data | D27 |
| 702 | Hard | EMV Key Download Error. | D27 |
| 357 | Hard | Currency conversion error. Internal CLGC system error. | D27 |
| 824 | Hard | Over chain product velocity amount | D27 |
| 603 | Hard | Close Unavailable | D27 |
| 377 | Hard | Already active and reloadable. | D27 |
| 904 | Hard | Format error. | D27 |
| 328 | Hard | Request not permitted by this merchant location. | D27 |
| 317 | Hard | Max balance exceeded. The transaction, if completed, would cause the account balance to be exceeded by the max_balance as specified in the promotion. Some merchants set the max_balance to a value twice the max transaction amount. | D27 |
| 803 | Hard | Not on file | D27 |
| 551 | Hard | Invalid Driver | D27 |
| 356 | Hard | Request not International. Merchant configured to require currency information for each financial transaction, however none was sent. | D27 |
| 524 | Hard | Debit Switch unavailable Timeout Retry –Communications link to debit/EBT network gateway is down or responded with a "System Malfunction (96)" message | D27 |
| 348 | Hard | Invalid transaction source. The provided source (field EA) is not valid for this transaction. | D27 |
| 942 | Hard | Customer cancellation | D27 |
| 501 | Hard | Date of Birth Error for Check Processing. | D27 |
| 565 | Hard | Fuel price error | D27 |
| 339 | Hard | Transaction history not available. | D27 |
| 812 | Hard | Over issuer velocity amount | D27 |
| 560 | Hard | Invalid Odometer | D27 |
| 729 | Hard | Hard Negative Info On File. | D27 |
| 360 | Hard | First Data Voice Services added a layer of validation that checks the data they receive from CLGC to make sure it is HTML friendly (i.e. no binary data). First Data Voice Services will return this response on Internet transactions if the check fails (th | D27 |
| 320 | Hard | Invalid password. | D27 |
| 805 | Hard | Velocity exceeded | D27 |
| 553 | Hard | Exceeds transaction total limit per product class. | D27 |
| 527 | Hard | Network Response indicates that Merchant ID/SE is invalid. | D27 |
| 350 | Hard | Account not in inactive state. (e.g. Response when enabling a physical card, when the physical card in not in an inactive state.) | D27 |
| 826 | Hard | Signature required | D27 |
| 721 | Hard | Invalid ZIP Code | D27 |
| 381 | Hard | Bulk activation unattempted error | D27 |
| 908 | Hard | Transaction destination not found for routing. | D27 |
| 330 | Hard | Bad checksum. The checksum provided is incorrect. | D27 |
| 814 | Hard | Over merchant daily velocity amount | D27 |
| 562 | Hard | Pay at pump not allowed | D27 |
| 775 | Hard | Subsystem Unavailable. | D27 |
| 368 | Hard | No account link. | D27 |
| 108 | Hard | Refer to issuer‘s special conditions | D27 |
| 155 | Hard | Recharge amount exceeded | D27 |
| 507 | Hard | New Account Information available. | D27 |
| 503 | Hard | New Account Information. | D27 |
| 819 | Hard | Over chain daily velocity count | D27 |
| 567 | Hard | Over repair limit | D27 |
| 341 | Hard | Invalid status change. The status change requested (e.g. lost/stolen, freeze active card) cannot be performed. | D27 |
| 807 | Hard | Over non-fuel limit | D27 |
| 555 | Hard | Invalid Date/Time | D27 |
| 530 | Hard | The authorizing network has a problem decrypting the cryptogram in the request. | D27 |
| 352 | Hard | First Data Voice Services returns this response on Internet transactions where they did not receive a response from CLGC. | D27 |
| 915 | Hard | Timeout Reversal not supported. Resend the original transaction. Do not retry the timeout reversal | D27 |
| 723 | Hard | Driver’s License or ID is Required | D27 |
| 383 | Hard | Store location zero not allowed. | D27 |
| 940 | Hard | Error. | D27 |
| 332 | Hard | Account locked. | D27 |
| 323 | Hard | Password retry exceeded. The user account has been frozen because the user attempted access and was denied. Seek management assistance. | D27 |
| 816 | Hard | Over merchant product velocity amount | D27 |
| 308 | Hard | Already active. The card is already active and does not need to be reactivated | D27 |
| 157 | Hard | Invalid entry | D27 |
| 316 | Hard | Incorrect location. There was a problem with the merchant location. | D27 |
| 519 | Hard | Invalid Effective Date. | D27 |
| 344 | Hard | Internet access disabled. | D27 |
| 152 | Hard | Exceeds limit | D27 |
| 821 | Hard | Over chain daily velocity both | D27 |
| 374 | Hard | Product code(s) restricted. | D27 |
| 385 | Hard | Accepted but not yet processed. | D27 |
| 336 | Hard | Bad authorization code. The authorization code test failed. | D27 |
| 809 | Hard | Over card velocity count | D27 |
| 557 | Hard | Invalid prompt entry | D27 |
| 950 | Hard | Violation of business arrangement | D27 |
| 542 | Hard | DUKPT: An error while processing the PIN block that is not related to the point-ofsale equipment. Contact the Help Desk for assistance. | D27 |
| 355 | Hard | Invalid currency. The provided currency is invalid. | D27 |
| 154 | Hard | Over monthly limit | D27 |
| 823 | Hard | Over chain product velocity both | D27 |
| 602 | Hard | No Open Batch | D27 |
| 376 | Hard | Account status is void lock. | D27 |
| 902 | Hard | Invalid transaction. This card or terminal is not permitted to perform this transaction, or the transaction type is invalid, or First Data is unable to route a refund request to the network. | D27 |
| 327 | Hard | Request not permitted by this account. | D27 |
| 315 | Hard | Bad mag stripe. The mag stripe could not be parsed for account information | D27 |
| 802 | Hard | Imprint card | D27 |
| 550 | Hard | Invalid Vehicle | D27 |
| 354 | Hard | Merchant not configured as International although the account requires it. (e.g. The account allows currency conversion but the merchant is not configured for International.) | D27 |
| 523 | Hard | Crypto box is offline. | D27 |
| 347 | Hard | Promotions for Internet virtual and physical cards do not match. When enabling a physical card to a virtual card, both must be from the same promotion. Cards for bulk activation request must be from the same promotion | D27 |
| 924 | Hard | Limit check failed | D27 |
| 404 | Hard | TransArmor Key Error. | D27 |
| 122 | Hard | Security violation | D27 |
| 564 | Hard | Over cash limit | D27 |
| 338 | Hard | No transactions available/no more transactions available. There are no transactions for this account or there are no transactions as determined by the specified first transaction number. | D27 |
| 811 | Hard | Over issuer velocity count | D27 |
| 559 | Hard | Voyager ID problem | D27 |
| 726 | Hard | Unable to Locate Record On File. | D27 |
| 359 | Hard | The terminal transaction number did not match (on a void or reversal). | D27 |
| 349 | Hard | Account already linked. (e.g. Response when enabling a physical card, when the two provided accounts have already been linked together.) | D27 |
| 825 | Hard | No chain ID for chain merchant | D27 |
| 604 | Hard | Close Not Valid | D27 |
| 380 | Hard | Bulk activation error. | D27 |
| 906 | Hard | System Error. There is a problem with the host processing system. Call your helpdesk or operations support. | D27 |
| 329 | Hard | Bad_repay_date. | D27 |
| 319 | Hard | Invalid clerk. The clerk field was either missing, when required, or the content did not match the requirements | D27 |
| 804 | Hard | Fuel only | D27 |
| 552 | Hard | Invalid Product | D27 |
| 525 | Hard | Debit/EBT network gateway cannot get through to the ISSUER. | D27 |
| 740 | Hard | Totals Unavailable. | D27 |
| 367 | Hard | Target embossed card entered and Transaction count entered do not match. | D27 |
| 001 | Hard | Schema Validation Error | D27 |
| 944 | Hard | Invalid response | D27 |
| 502 | Hard | Invalid State Code. | D27 |
| 818 | Hard | Over merchant product velocity both | D27 |
| 566 | Hard | Y or N required | D27 |
| 340 | Hard | New password required. | D27 |
| 813 | Hard | Over merchant daily velocity count | D27 |
| 561 | Hard | Invalid Restriction Code | D27 |
| 522 | Soft | Cash Back greater than total Transaction amount. | D28 |
| 104 | Soft | Restricted card | D29 |
| 107 | Soft | Call for authorization | D30 |
| 728 | Soft | Referred – Skip Trace Info. | D30 |
| 105 | Soft | Call acquirer's security department | D30 |
| 727 | Soft | Refer – Call Authorization (Checks only). | D30 |
| 129 | Soft | Suspected counterfeit card | D31 |
| 102 | Soft | Suspected fraud | D31 |
| 150 | Soft | Invalid merchant set up | D33 |
| 569 | Soft | Invalid user | D33 |
| 133 | Soft | The TPP ID was not found | D34 |
Provider Codes: Hide
- FirsData ACH Realtime
- First Data Account Updater
- FirstData BuyPass (real-time)
- FirstData Compass (batch)
- FirstData Compass (real-time)
- FirstData Compass Chargeback Disputing
- FirstData DFM (Wells Fargo) Chargeback
- FirstData Global Gateway (Linkpoint) (real-time)
- FirstData Nashville (real-time)
- FirstData North (real-time)
- FirstData Omaha (real-time)
- FirstData OmniPay (real-time)
- FirstData Rapid Connect (real-time)
- TransArmor Compass StrongAuth Tokenization
- TransArmor Nashville StrongAuth Tokenization
Groups
Provider Codes: Hide
- FirsData ACH Realtime
- First Data Account Updater
- FirstData BuyPass (real-time)
- FirstData Compass (batch)
- FirstData Compass (real-time)
- FirstData Compass Chargeback Disputing
- FirstData DFM (Wells Fargo) Chargeback
- FirstData Global Gateway (Linkpoint) (real-time)
- FirstData Nashville (real-time)
- FirstData North (real-time)
- FirstData Omaha (real-time)
- FirstData OmniPay (real-time)
- FirstData Rapid Connect (real-time)
- TransArmor Compass StrongAuth Tokenization
- TransArmor Nashville StrongAuth Tokenization
Provider Codes: Hide
- Agreement Express Verification
- JangoMail Email Service
- Lexis Nexis Skip Tracing
- Magento Shopping Cart
- Napse VTOL (real-time)
- Napse VTOL Cards-batch
- RevSpring (ex Dantom) Print House
- SendGrid SMTP Email Service
- StrongAuth Appliance Tokenization
- Subuno Reconciliation
- Transaction Processing Gateway (TPG) Fulfillment
- TransUnion Credit Bureau
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