Countries:
No Providers
Provider Codes: Hide
- FirsData ACH Realtime
- First Data Account Updater
- FirstData BuyPass (real-time)
- FirstData Compass (batch)
- FirstData Compass (real-time)
- FirstData Compass Chargeback Disputing
- FirstData DFM (Wells Fargo) Chargeback
- FirstData Global Gateway (Linkpoint) (real-time)
- FirstData Nashville (real-time)
- FirstData North (real-time)
- FirstData Omaha (real-time)
- FirstData OmniPay (real-time)
- FirstData Rapid Connect (real-time)
- TransArmor Compass StrongAuth Tokenization
- TransArmor Nashville StrongAuth Tokenization
FirstData Rapid Connect (real-time) Response Codes:
Transaction Responses
| Code | Type | Message | CSI Pay Code |
|---|---|---|---|
| 701 | Good | Approved EMV Key Load | A01 |
| 000 | Good | Approve | A01 |
| 703 | Good | Approved EMV Key Load, more key load data pending. | A01 |
| 003 | Good | Approve VIP | A01 |
| 785 | Good | No reason to decline | A01 |
| 334 | Good | Already reversed. | A03 |
| 002 | Good | Approve for partial amount. | A05 |
| 100 | Soft | Do not honor | D01 |
| 540 | Soft | Edit Honor. | D01 |
| 513 | Soft | Decline. Transaction not permitted to acquirer or terminal. | D01 |
| 790 | Soft | Not approved. Used only in Visa bill/recurring payment. Merchant must not resubmit same transaction but may continue billing process in subsequent billing period. | D01 |
| 124 | Soft | Violation of law. | D01 |
| 708 | Soft | Honor With Authentication. | D01 |
| 514 | Soft | Do not try again – Applies to recurring authorizations only. There was security violation. | D01 |
| 791 | Soft | Not approved. Used only in Visa bill/recurring payment. Merchant must stop recurring payment requests. | D01 |
| 500 | Soft | Decline. | D01 |
| 773 | Soft | Unsuccessful. | D01 |
| 515 | Soft | Declined. No term record on First Data system. | D01 |
| 911 | Soft | Card issuer timed out. | D01 |
| 132 | Hard | Unmatched card expiry date. | D02 |
| 521 | Soft | Enter lesser amount. | D03 |
| 116 | Soft | Not sufficient funds | D03 |
| 767 | Hard | Hard Capture; Pick Up. | D04 |
| 370 | Hard | Account on hold. | D04 |
| 704 | Hard | Pick Up Card. | D04 |
| 526 | Hard | Undefined Card – Debit/EBT network gateway cannot route card based on Merchant Entitlement | D05 |
| 373 | Hard | Invalid Card Account. | D05 |
| 118 | Hard | No card record. | D05 |
| 506 | Hard | Invalid Checking Account Number. | D05 |
| 131 | Hard | Invalid account number. | D05 |
| 378 | Hard | Account is Purged. The Account record was purged from the database. | D06 |
| 303 | Hard | Unknown account. The account could not be located in the account table. | D06 |
| 541 | Hard | No Savings Account. | D06 |
| 302 | Hard | Account closed. The account was closed, probably because the account balance was $0.00. | D06 |
| 304 | Hard | Inactive account. The account has not been activated by an approved location. | D06 |
| 117 | Soft | Incorrect PIN. | D07 |
| 517 | Soft | CVV2 Declined. | D08 |
| 959 | Soft | CAV failed | D08 |
| 954 | Soft | CCV failed. | D08 |
| 958 | Soft | CCV2 failed | D08 |
| 913 | Soft | Duplicate transaction. | D09 |
| 774 | Soft | Duplicate Reversal. | D09 |
| 776 | Soft | Duplicate Completion. | D09 |
| 772 | Soft | Duplicate Return. | D09 |
| 208 | Hard | Lost card. | D10 |
| 731 | Hard | Rejected Lost/Stolen Checks | D10 |
| 209 | Hard | Stolen card. | D11 |
| 119 | Soft | Transaction not permitted to cardholder. | D12 |
| 907 | Soft | Card issuer or switch inoperative | D12 |
| 512 | Soft | Service not allowed. | D12 |
| 120 | Soft | Transaction not permitted to terminal. | D12 |
| 963 | Soft | Acquirer channel unavailable | D12 |
| 909 | Soft | System malfunction. | D12 |
| 402 | Soft | TransArmor Service Unavailable. | D12 |
| 123 | Soft | Exceeds withdrawal frequency limit. | D15 |
| 554 | Soft | Over daily limit | D15 |
| 528 | Soft | Debit/EBT transaction count exceeds pre-determined limit in specified time/ Withdrawal limit exceeded. | D15 |
| 121 | Soft | Exceeds withdrawal amount limit. | D15 |
| 782 | Soft | Count Exceeds Limit. | D15 |
| 510 | Hard | New Account Information – Applies to recurring authorizations only. The card has expired | D16 |
| 101 | Hard | Expired card. | D16 |
| 511 | Hard | Try again later – Applies to recurring authorizations only. The card has expired. Get the new expiration date and try again | D16 |
| 509 | Hard | Do not try again – Applies to recurring authorizations only. The card has expired | D16 |
| 920 | Soft | Security H/W or S/W error - try again | D17 |
| 508 | Soft | Try again later – Declined: Association‗s payment cancellation advice code provided. Applies to recurring authorizations only. These are examples of what may have occurred: the account is over the credit limit try again in 72 hours. | D17 |
| 921 | Soft | Security H/W or S/W error - no action | D17 |
| 516 | Soft | Please retry – Reasons for this error are one of the following: Format Error, Unable to route transaction, Switch or issuer unavailable, System Busy, Timeout | D17 |
| 505 | Soft | Please retry. | D17 |
| 318 | Soft | Invalid amount. There was a problem with the amount field in the transaction format – more or less than min/max amounts specified in the promotion for that transaction. | D18 |
| 771 | Soft | Amount Too Large. | D18 |
| 110 | Soft | Invalid amount | D18 |
| 106 | Soft | Allowable PIN tries exceeded | D21 |
| 340 | Hard | New password required. | D27 |
| 561 | Hard | Invalid Restriction Code | D27 |
| 330 | Hard | Bad checksum. The checksum provided is incorrect. | D27 |
| 519 | Hard | Invalid Effective Date. | D27 |
| 821 | Hard | Over chain daily velocity both | D27 |
| 403 | Hard | TransArmor Invalid Token or Account Number. | D27 |
| 813 | Hard | Over merchant daily velocity count | D27 |
| 356 | Hard | Request not International. Merchant configured to require currency information for each financial transaction, however none was sent. | D27 |
| 349 | Hard | Account already linked. (e.g. Response when enabling a physical card, when the two provided accounts have already been linked together.) | D27 |
| 317 | Hard | Max balance exceeded. The transaction, if completed, would cause the account balance to be exceeded by the max_balance as specified in the promotion. Some merchants set the max_balance to a value twice the max transaction amount. | D27 |
| 152 | Hard | Exceeds limit | D27 |
| 811 | Hard | Over issuer velocity count | D27 |
| 374 | Hard | Product code(s) restricted. | D27 |
| 803 | Hard | Not on file | D27 |
| 355 | Hard | Invalid currency. The provided currency is invalid. | D27 |
| 721 | Hard | Invalid ZIP Code | D27 |
| 941 | Hard | Invalid issuer. | D27 |
| 740 | Hard | Totals Unavailable. | D27 |
| 328 | Hard | Request not permitted by this merchant location. | D27 |
| 944 | Hard | Invalid response | D27 |
| 551 | Hard | Invalid Driver | D27 |
| 603 | Hard | Close Unavailable | D27 |
| 343 | Hard | No phone service. Attempted a calling card transaction on an account which is not configured for calling card activity. | D27 |
| 564 | Hard | Over cash limit | D27 |
| 333 | Hard | No previous transaction. The void or reversal transaction could not be matched to a previous (original) transaction. In the case of a pre-auth redemption, the corresponding locking transaction could not be identified. | D27 |
| 556 | Hard | Exceeds quantity | D27 |
| 524 | Hard | Debit Switch unavailable Timeout Retry –Communications link to debit/EBT network gateway is down or responded with a "System Malfunction (96)" message | D27 |
| 824 | Hard | Over chain product velocity amount | D27 |
| 502 | Hard | Invalid State Code. | D27 |
| 816 | Hard | Over merchant product velocity amount | D27 |
| 904 | Hard | Format error. | D27 |
| 532 | Hard | The DUKPT Base Derivation key is missing or incorrect in the PIN pad, or PIN key synchronization error. | D27 |
| 321 | Hard | Invalid new password. The new password does not meet the minimum security criteria | D27 |
| 155 | Hard | Recharge amount exceeded | D27 |
| 108 | Hard | Refer to issuer‘s special conditions | D27 |
| 122 | Hard | Security violation | D27 |
| 377 | Hard | Already active and reloadable. | D27 |
| 806 | Hard | Authorization ID needed | D27 |
| 360 | Hard | First Data Voice Services added a layer of validation that checks the data they receive from CLGC to make sure it is HTML friendly (i.e. no binary data). First Data Voice Services will return this response on Internet transactions if the check fails (th | D27 |
| 724 | Hard | Referred - Not Active | D27 |
| 507 | Hard | New Account Information available. | D27 |
| 819 | Hard | Over chain daily velocity count | D27 |
| 384 | Hard | Account row locked. | D27 |
| 346 | Hard | Invalid merchant key. The merchant key block provided is invalid. (e.g. The working key provided in an Assign Merchant Working Key transaction). | D27 |
| 347 | Hard | Promotions for Internet virtual and physical cards do not match. When enabling a physical card to a virtual card, both must be from the same promotion. Cards for bulk activation request must be from the same promotion | D27 |
| 567 | Hard | Over repair limit | D27 |
| 338 | Hard | No transactions available/no more transactions available. There are no transactions for this account or there are no transactions as determined by the specified first transaction number. | D27 |
| 559 | Hard | Voyager ID problem | D27 |
| 809 | Hard | Over card velocity count | D27 |
| 369 | Hard | Invalid time zone. | D27 |
| 801 | Hard | Over merchandise limit | D27 |
| 352 | Hard | First Data Voice Services returns this response on Internet transactions where they did not receive a response from CLGC. | D27 |
| 914 | Hard | Void/Full Reversal requests in which the Original Authorization was not found. | D27 |
| 726 | Hard | Unable to Locate Record On File. | D27 |
| 326 | Hard | Incorrect transaction version or format number for POS transactions. | D27 |
| 924 | Hard | Limit check failed | D27 |
| 401 | Hard | Offer Processing Error | D27 |
| 311 | Hard | Not lost or stolen. | D27 |
| 601 | Hard | Invalid Batch Number | D27 |
| 341 | Hard | Invalid status change. The status change requested (e.g. lost/stolen, freeze active card) cannot be performed. | D27 |
| 562 | Hard | Pay at pump not allowed | D27 |
| 331 | Hard | Balance not available (denial). Due to an internal First Data Closed Loop Gift Card (CLGC) issue, information from this account could not be retrieved. | D27 |
| 520 | Hard | Reversal Rejected. Do not try again. | D27 |
| 822 | Hard | Over chain product velocity count | D27 |
| 404 | Hard | TransArmor Key Error. | D27 |
| 814 | Hard | Over merchant daily velocity amount | D27 |
| 950 | Hard | Violation of business arrangement | D27 |
| 529 | Hard | Resubmission of transaction violates debit/EBT network frequency. | D27 |
| 552 | Hard | Invalid Product | D27 |
| 319 | Hard | Invalid clerk. The clerk field was either missing, when required, or the content did not match the requirements | D27 |
| 153 | Hard | Already redeemed | D27 |
| 812 | Hard | Over issuer velocity amount | D27 |
| 375 | Hard | Bad Post Date. The Post Date is not a valid date. | D27 |
| 804 | Hard | Fuel only | D27 |
| 357 | Hard | Currency conversion error. Internal CLGC system error. | D27 |
| 722 | Hard | Invalid value in the field | D27 |
| 775 | Hard | Subsystem Unavailable. | D27 |
| 817 | Hard | Over merchant product velocity count | D27 |
| 382 | Hard | Bulk activation package amount error. | D27 |
| 109 | Hard | Invalid merchant. The merchant is not in the merchant database or the merchant is not permitted to use this particular card. | D27 |
| 604 | Hard | Close Not Valid | D27 |
| 344 | Hard | Internet access disabled. | D27 |
| 565 | Hard | Fuel price error | D27 |
| 336 | Hard | Bad authorization code. The authorization code test failed. | D27 |
| 557 | Hard | Invalid prompt entry | D27 |
| 525 | Hard | Debit/EBT network gateway cannot get through to the ISSUER. | D27 |
| 825 | Hard | No chain ID for chain merchant | D27 |
| 503 | Hard | New Account Information. | D27 |
| 350 | Hard | Account not in inactive state. (e.g. Response when enabling a physical card, when the physical card in not in an inactive state.) | D27 |
| 906 | Hard | System Error. There is a problem with the host processing system. Call your helpdesk or operations support. | D27 |
| 542 | Hard | DUKPT: An error while processing the PIN block that is not related to the point-ofsale equipment. Contact the Help Desk for assistance. | D27 |
| 555 | Hard | Invalid Date/Time | D27 |
| 322 | Hard | Exceeded account reloads. The clerk/user/location was only permitted to reload some number of accounts. That number was exceeded. (See your Business Manager in order to extend this limit.) | D27 |
| 156 | Hard | Max number of recharges exceeded | D27 |
| 130 | Hard | Invalid terminal. | D27 |
| 380 | Hard | Bulk activation error. | D27 |
| 807 | Hard | Over non-fuel limit | D27 |
| 367 | Hard | Target embossed card entered and Transaction count entered do not match. | D27 |
| 560 | Hard | Invalid Odometer | D27 |
| 329 | Hard | Bad_repay_date. | D27 |
| 915 | Hard | Timeout Reversal not supported. Resend the original transaction. Do not retry the timeout reversal | D27 |
| 518 | Hard | Invalid account/date or sales date in future. | D27 |
| 820 | Hard | Over chain daily velocity amount | D27 |
| 385 | Hard | Accepted but not yet processed. | D27 |
| 354 | Hard | Merchant not configured as International although the account requires it. (e.g. The account allows currency conversion but the merchant is not configured for International.) | D27 |
| 348 | Hard | Invalid transaction source. The provided source (field EA) is not valid for this transaction. | D27 |
| 568 | Hard | Over additive limit | D27 |
| 339 | Hard | Transaction history not available. | D27 |
| 810 | Hard | Over card velocity amount | D27 |
| 372 | Hard | Promo location restricted. | D27 |
| 802 | Hard | Imprint card | D27 |
| 353 | Hard | First Data Voice Services returns this response on Internet transactions where the client certificate is invalid. | D27 |
| 940 | Hard | Error. | D27 |
| 729 | Hard | Hard Negative Info On File. | D27 |
| 327 | Hard | Request not permitted by this account. | D27 |
| 942 | Hard | Customer cancellation | D27 |
| 550 | Hard | Invalid Vehicle | D27 |
| 315 | Hard | Bad mag stripe. The mag stripe could not be parsed for account information | D27 |
| 151 | Hard | Activation failed | D27 |
| 602 | Hard | No Open Batch | D27 |
| 342 | Hard | Void of activation after account activity. | D27 |
| 563 | Hard | Over fuel limit | D27 |
| 332 | Hard | Account locked. | D27 |
| 523 | Hard | Crypto box is offline. | D27 |
| 823 | Hard | Over chain product velocity both | D27 |
| 501 | Hard | Date of Birth Error for Check Processing. | D27 |
| 815 | Hard | Over merchant daily velocity both | D27 |
| 902 | Hard | Invalid transaction. This card or terminal is not permitted to perform this transaction, or the transaction type is invalid, or First Data is unable to route a refund request to the network. | D27 |
| 530 | Hard | The authorizing network has a problem decrypting the cryptogram in the request. | D27 |
| 553 | Hard | Exceeds transaction total limit per product class. | D27 |
| 320 | Hard | Invalid password. | D27 |
| 154 | Hard | Over monthly limit | D27 |
| 001 | Hard | Schema Validation Error | D27 |
| 376 | Hard | Account status is void lock. | D27 |
| 805 | Hard | Velocity exceeded | D27 |
| 359 | Hard | The terminal transaction number did not match (on a void or reversal). | D27 |
| 723 | Hard | Driver’s License or ID is Required | D27 |
| 114 | Hard | Invalid account type | D27 |
| 826 | Hard | Signature required | D27 |
| 504 | Hard | Do not try again. | D27 |
| 818 | Hard | Over merchant product velocity both | D27 |
| 383 | Hard | Store location zero not allowed. | D27 |
| 316 | Hard | Incorrect location. There was a problem with the merchant location. | D27 |
| 345 | Hard | Invalid EAN. The EAN is not correc t for the provided account number. | D27 |
| 566 | Hard | Y or N required | D27 |
| 337 | Hard | Too many transactions requested. | D27 |
| 558 | Hard | Invalid Track 2 data | D27 |
| 527 | Hard | Network Response indicates that Merchant ID/SE is invalid. | D27 |
| 808 | Hard | Invalid location | D27 |
| 368 | Hard | No account link. | D27 |
| 792 | Hard | See attendant. | D27 |
| 351 | Hard | First Data Voice Services returns this response on Internet transactions where the interface input parameter is not valid. | D27 |
| 908 | Hard | Transaction destination not found for routing. | D27 |
| 702 | Hard | EMV Key Download Error. | D27 |
| 323 | Hard | Password retry exceeded. The user account has been frozen because the user attempted access and was denied. Seek management assistance. | D27 |
| 923 | Hard | Request in progress | D27 |
| 157 | Hard | Invalid entry | D27 |
| 308 | Hard | Already active. The card is already active and does not need to be reactivated | D27 |
| 381 | Hard | Bulk activation unattempted error | D27 |
| 522 | Soft | Cash Back greater than total Transaction amount. | D28 |
| 104 | Soft | Restricted card | D29 |
| 727 | Soft | Refer – Call Authorization (Checks only). | D30 |
| 105 | Soft | Call acquirer's security department | D30 |
| 728 | Soft | Referred – Skip Trace Info. | D30 |
| 107 | Soft | Call for authorization | D30 |
| 102 | Soft | Suspected fraud | D31 |
| 129 | Soft | Suspected counterfeit card | D31 |
| 569 | Soft | Invalid user | D33 |
| 150 | Soft | Invalid merchant set up | D33 |
| 133 | Soft | The TPP ID was not found | D34 |
Groups
Provider Codes: Hide
- FirsData ACH Realtime
- First Data Account Updater
- FirstData BuyPass (real-time)
- FirstData Compass (batch)
- FirstData Compass (real-time)
- FirstData Compass Chargeback Disputing
- FirstData DFM (Wells Fargo) Chargeback
- FirstData Global Gateway (Linkpoint) (real-time)
- FirstData Nashville (real-time)
- FirstData North (real-time)
- FirstData Omaha (real-time)
- FirstData OmniPay (real-time)
- FirstData Rapid Connect (real-time)
- TransArmor Compass StrongAuth Tokenization
- TransArmor Nashville StrongAuth Tokenization
FirstData Rapid Connect (real-time) Response Codes:
Transaction Responses
| Code | Type | Message | CSI Pay Code |
|---|---|---|---|
| 701 | Good | Approved EMV Key Load | A01 |
| 000 | Good | Approve | A01 |
| 703 | Good | Approved EMV Key Load, more key load data pending. | A01 |
| 003 | Good | Approve VIP | A01 |
| 785 | Good | No reason to decline | A01 |
| 334 | Good | Already reversed. | A03 |
| 002 | Good | Approve for partial amount. | A05 |
| 100 | Soft | Do not honor | D01 |
| 540 | Soft | Edit Honor. | D01 |
| 513 | Soft | Decline. Transaction not permitted to acquirer or terminal. | D01 |
| 790 | Soft | Not approved. Used only in Visa bill/recurring payment. Merchant must not resubmit same transaction but may continue billing process in subsequent billing period. | D01 |
| 124 | Soft | Violation of law. | D01 |
| 708 | Soft | Honor With Authentication. | D01 |
| 514 | Soft | Do not try again – Applies to recurring authorizations only. There was security violation. | D01 |
| 791 | Soft | Not approved. Used only in Visa bill/recurring payment. Merchant must stop recurring payment requests. | D01 |
| 500 | Soft | Decline. | D01 |
| 773 | Soft | Unsuccessful. | D01 |
| 515 | Soft | Declined. No term record on First Data system. | D01 |
| 911 | Soft | Card issuer timed out. | D01 |
| 132 | Hard | Unmatched card expiry date. | D02 |
| 521 | Soft | Enter lesser amount. | D03 |
| 116 | Soft | Not sufficient funds | D03 |
| 767 | Hard | Hard Capture; Pick Up. | D04 |
| 370 | Hard | Account on hold. | D04 |
| 704 | Hard | Pick Up Card. | D04 |
| 526 | Hard | Undefined Card – Debit/EBT network gateway cannot route card based on Merchant Entitlement | D05 |
| 373 | Hard | Invalid Card Account. | D05 |
| 118 | Hard | No card record. | D05 |
| 506 | Hard | Invalid Checking Account Number. | D05 |
| 131 | Hard | Invalid account number. | D05 |
| 378 | Hard | Account is Purged. The Account record was purged from the database. | D06 |
| 303 | Hard | Unknown account. The account could not be located in the account table. | D06 |
| 541 | Hard | No Savings Account. | D06 |
| 302 | Hard | Account closed. The account was closed, probably because the account balance was $0.00. | D06 |
| 304 | Hard | Inactive account. The account has not been activated by an approved location. | D06 |
| 117 | Soft | Incorrect PIN. | D07 |
| 517 | Soft | CVV2 Declined. | D08 |
| 959 | Soft | CAV failed | D08 |
| 954 | Soft | CCV failed. | D08 |
| 958 | Soft | CCV2 failed | D08 |
| 913 | Soft | Duplicate transaction. | D09 |
| 774 | Soft | Duplicate Reversal. | D09 |
| 776 | Soft | Duplicate Completion. | D09 |
| 772 | Soft | Duplicate Return. | D09 |
| 208 | Hard | Lost card. | D10 |
| 731 | Hard | Rejected Lost/Stolen Checks | D10 |
| 209 | Hard | Stolen card. | D11 |
| 119 | Soft | Transaction not permitted to cardholder. | D12 |
| 907 | Soft | Card issuer or switch inoperative | D12 |
| 512 | Soft | Service not allowed. | D12 |
| 120 | Soft | Transaction not permitted to terminal. | D12 |
| 963 | Soft | Acquirer channel unavailable | D12 |
| 909 | Soft | System malfunction. | D12 |
| 402 | Soft | TransArmor Service Unavailable. | D12 |
| 123 | Soft | Exceeds withdrawal frequency limit. | D15 |
| 554 | Soft | Over daily limit | D15 |
| 528 | Soft | Debit/EBT transaction count exceeds pre-determined limit in specified time/ Withdrawal limit exceeded. | D15 |
| 121 | Soft | Exceeds withdrawal amount limit. | D15 |
| 782 | Soft | Count Exceeds Limit. | D15 |
| 510 | Hard | New Account Information – Applies to recurring authorizations only. The card has expired | D16 |
| 101 | Hard | Expired card. | D16 |
| 511 | Hard | Try again later – Applies to recurring authorizations only. The card has expired. Get the new expiration date and try again | D16 |
| 509 | Hard | Do not try again – Applies to recurring authorizations only. The card has expired | D16 |
| 920 | Soft | Security H/W or S/W error - try again | D17 |
| 508 | Soft | Try again later – Declined: Association‗s payment cancellation advice code provided. Applies to recurring authorizations only. These are examples of what may have occurred: the account is over the credit limit try again in 72 hours. | D17 |
| 921 | Soft | Security H/W or S/W error - no action | D17 |
| 516 | Soft | Please retry – Reasons for this error are one of the following: Format Error, Unable to route transaction, Switch or issuer unavailable, System Busy, Timeout | D17 |
| 505 | Soft | Please retry. | D17 |
| 318 | Soft | Invalid amount. There was a problem with the amount field in the transaction format – more or less than min/max amounts specified in the promotion for that transaction. | D18 |
| 771 | Soft | Amount Too Large. | D18 |
| 110 | Soft | Invalid amount | D18 |
| 106 | Soft | Allowable PIN tries exceeded | D21 |
| 340 | Hard | New password required. | D27 |
| 561 | Hard | Invalid Restriction Code | D27 |
| 330 | Hard | Bad checksum. The checksum provided is incorrect. | D27 |
| 519 | Hard | Invalid Effective Date. | D27 |
| 821 | Hard | Over chain daily velocity both | D27 |
| 403 | Hard | TransArmor Invalid Token or Account Number. | D27 |
| 813 | Hard | Over merchant daily velocity count | D27 |
| 356 | Hard | Request not International. Merchant configured to require currency information for each financial transaction, however none was sent. | D27 |
| 349 | Hard | Account already linked. (e.g. Response when enabling a physical card, when the two provided accounts have already been linked together.) | D27 |
| 317 | Hard | Max balance exceeded. The transaction, if completed, would cause the account balance to be exceeded by the max_balance as specified in the promotion. Some merchants set the max_balance to a value twice the max transaction amount. | D27 |
| 152 | Hard | Exceeds limit | D27 |
| 811 | Hard | Over issuer velocity count | D27 |
| 374 | Hard | Product code(s) restricted. | D27 |
| 803 | Hard | Not on file | D27 |
| 355 | Hard | Invalid currency. The provided currency is invalid. | D27 |
| 721 | Hard | Invalid ZIP Code | D27 |
| 941 | Hard | Invalid issuer. | D27 |
| 740 | Hard | Totals Unavailable. | D27 |
| 328 | Hard | Request not permitted by this merchant location. | D27 |
| 944 | Hard | Invalid response | D27 |
| 551 | Hard | Invalid Driver | D27 |
| 603 | Hard | Close Unavailable | D27 |
| 343 | Hard | No phone service. Attempted a calling card transaction on an account which is not configured for calling card activity. | D27 |
| 564 | Hard | Over cash limit | D27 |
| 333 | Hard | No previous transaction. The void or reversal transaction could not be matched to a previous (original) transaction. In the case of a pre-auth redemption, the corresponding locking transaction could not be identified. | D27 |
| 556 | Hard | Exceeds quantity | D27 |
| 524 | Hard | Debit Switch unavailable Timeout Retry –Communications link to debit/EBT network gateway is down or responded with a "System Malfunction (96)" message | D27 |
| 824 | Hard | Over chain product velocity amount | D27 |
| 502 | Hard | Invalid State Code. | D27 |
| 816 | Hard | Over merchant product velocity amount | D27 |
| 904 | Hard | Format error. | D27 |
| 532 | Hard | The DUKPT Base Derivation key is missing or incorrect in the PIN pad, or PIN key synchronization error. | D27 |
| 321 | Hard | Invalid new password. The new password does not meet the minimum security criteria | D27 |
| 155 | Hard | Recharge amount exceeded | D27 |
| 108 | Hard | Refer to issuer‘s special conditions | D27 |
| 122 | Hard | Security violation | D27 |
| 377 | Hard | Already active and reloadable. | D27 |
| 806 | Hard | Authorization ID needed | D27 |
| 360 | Hard | First Data Voice Services added a layer of validation that checks the data they receive from CLGC to make sure it is HTML friendly (i.e. no binary data). First Data Voice Services will return this response on Internet transactions if the check fails (th | D27 |
| 724 | Hard | Referred - Not Active | D27 |
| 507 | Hard | New Account Information available. | D27 |
| 819 | Hard | Over chain daily velocity count | D27 |
| 384 | Hard | Account row locked. | D27 |
| 346 | Hard | Invalid merchant key. The merchant key block provided is invalid. (e.g. The working key provided in an Assign Merchant Working Key transaction). | D27 |
| 347 | Hard | Promotions for Internet virtual and physical cards do not match. When enabling a physical card to a virtual card, both must be from the same promotion. Cards for bulk activation request must be from the same promotion | D27 |
| 567 | Hard | Over repair limit | D27 |
| 338 | Hard | No transactions available/no more transactions available. There are no transactions for this account or there are no transactions as determined by the specified first transaction number. | D27 |
| 559 | Hard | Voyager ID problem | D27 |
| 809 | Hard | Over card velocity count | D27 |
| 369 | Hard | Invalid time zone. | D27 |
| 801 | Hard | Over merchandise limit | D27 |
| 352 | Hard | First Data Voice Services returns this response on Internet transactions where they did not receive a response from CLGC. | D27 |
| 914 | Hard | Void/Full Reversal requests in which the Original Authorization was not found. | D27 |
| 726 | Hard | Unable to Locate Record On File. | D27 |
| 326 | Hard | Incorrect transaction version or format number for POS transactions. | D27 |
| 924 | Hard | Limit check failed | D27 |
| 401 | Hard | Offer Processing Error | D27 |
| 311 | Hard | Not lost or stolen. | D27 |
| 601 | Hard | Invalid Batch Number | D27 |
| 341 | Hard | Invalid status change. The status change requested (e.g. lost/stolen, freeze active card) cannot be performed. | D27 |
| 562 | Hard | Pay at pump not allowed | D27 |
| 331 | Hard | Balance not available (denial). Due to an internal First Data Closed Loop Gift Card (CLGC) issue, information from this account could not be retrieved. | D27 |
| 520 | Hard | Reversal Rejected. Do not try again. | D27 |
| 822 | Hard | Over chain product velocity count | D27 |
| 404 | Hard | TransArmor Key Error. | D27 |
| 814 | Hard | Over merchant daily velocity amount | D27 |
| 950 | Hard | Violation of business arrangement | D27 |
| 529 | Hard | Resubmission of transaction violates debit/EBT network frequency. | D27 |
| 552 | Hard | Invalid Product | D27 |
| 319 | Hard | Invalid clerk. The clerk field was either missing, when required, or the content did not match the requirements | D27 |
| 153 | Hard | Already redeemed | D27 |
| 812 | Hard | Over issuer velocity amount | D27 |
| 375 | Hard | Bad Post Date. The Post Date is not a valid date. | D27 |
| 804 | Hard | Fuel only | D27 |
| 357 | Hard | Currency conversion error. Internal CLGC system error. | D27 |
| 722 | Hard | Invalid value in the field | D27 |
| 775 | Hard | Subsystem Unavailable. | D27 |
| 817 | Hard | Over merchant product velocity count | D27 |
| 382 | Hard | Bulk activation package amount error. | D27 |
| 109 | Hard | Invalid merchant. The merchant is not in the merchant database or the merchant is not permitted to use this particular card. | D27 |
| 604 | Hard | Close Not Valid | D27 |
| 344 | Hard | Internet access disabled. | D27 |
| 565 | Hard | Fuel price error | D27 |
| 336 | Hard | Bad authorization code. The authorization code test failed. | D27 |
| 557 | Hard | Invalid prompt entry | D27 |
| 525 | Hard | Debit/EBT network gateway cannot get through to the ISSUER. | D27 |
| 825 | Hard | No chain ID for chain merchant | D27 |
| 503 | Hard | New Account Information. | D27 |
| 350 | Hard | Account not in inactive state. (e.g. Response when enabling a physical card, when the physical card in not in an inactive state.) | D27 |
| 906 | Hard | System Error. There is a problem with the host processing system. Call your helpdesk or operations support. | D27 |
| 542 | Hard | DUKPT: An error while processing the PIN block that is not related to the point-ofsale equipment. Contact the Help Desk for assistance. | D27 |
| 555 | Hard | Invalid Date/Time | D27 |
| 322 | Hard | Exceeded account reloads. The clerk/user/location was only permitted to reload some number of accounts. That number was exceeded. (See your Business Manager in order to extend this limit.) | D27 |
| 156 | Hard | Max number of recharges exceeded | D27 |
| 130 | Hard | Invalid terminal. | D27 |
| 380 | Hard | Bulk activation error. | D27 |
| 807 | Hard | Over non-fuel limit | D27 |
| 367 | Hard | Target embossed card entered and Transaction count entered do not match. | D27 |
| 560 | Hard | Invalid Odometer | D27 |
| 329 | Hard | Bad_repay_date. | D27 |
| 915 | Hard | Timeout Reversal not supported. Resend the original transaction. Do not retry the timeout reversal | D27 |
| 518 | Hard | Invalid account/date or sales date in future. | D27 |
| 820 | Hard | Over chain daily velocity amount | D27 |
| 385 | Hard | Accepted but not yet processed. | D27 |
| 354 | Hard | Merchant not configured as International although the account requires it. (e.g. The account allows currency conversion but the merchant is not configured for International.) | D27 |
| 348 | Hard | Invalid transaction source. The provided source (field EA) is not valid for this transaction. | D27 |
| 568 | Hard | Over additive limit | D27 |
| 339 | Hard | Transaction history not available. | D27 |
| 810 | Hard | Over card velocity amount | D27 |
| 372 | Hard | Promo location restricted. | D27 |
| 802 | Hard | Imprint card | D27 |
| 353 | Hard | First Data Voice Services returns this response on Internet transactions where the client certificate is invalid. | D27 |
| 940 | Hard | Error. | D27 |
| 729 | Hard | Hard Negative Info On File. | D27 |
| 327 | Hard | Request not permitted by this account. | D27 |
| 942 | Hard | Customer cancellation | D27 |
| 550 | Hard | Invalid Vehicle | D27 |
| 315 | Hard | Bad mag stripe. The mag stripe could not be parsed for account information | D27 |
| 151 | Hard | Activation failed | D27 |
| 602 | Hard | No Open Batch | D27 |
| 342 | Hard | Void of activation after account activity. | D27 |
| 563 | Hard | Over fuel limit | D27 |
| 332 | Hard | Account locked. | D27 |
| 523 | Hard | Crypto box is offline. | D27 |
| 823 | Hard | Over chain product velocity both | D27 |
| 501 | Hard | Date of Birth Error for Check Processing. | D27 |
| 815 | Hard | Over merchant daily velocity both | D27 |
| 902 | Hard | Invalid transaction. This card or terminal is not permitted to perform this transaction, or the transaction type is invalid, or First Data is unable to route a refund request to the network. | D27 |
| 530 | Hard | The authorizing network has a problem decrypting the cryptogram in the request. | D27 |
| 553 | Hard | Exceeds transaction total limit per product class. | D27 |
| 320 | Hard | Invalid password. | D27 |
| 154 | Hard | Over monthly limit | D27 |
| 001 | Hard | Schema Validation Error | D27 |
| 376 | Hard | Account status is void lock. | D27 |
| 805 | Hard | Velocity exceeded | D27 |
| 359 | Hard | The terminal transaction number did not match (on a void or reversal). | D27 |
| 723 | Hard | Driver’s License or ID is Required | D27 |
| 114 | Hard | Invalid account type | D27 |
| 826 | Hard | Signature required | D27 |
| 504 | Hard | Do not try again. | D27 |
| 818 | Hard | Over merchant product velocity both | D27 |
| 383 | Hard | Store location zero not allowed. | D27 |
| 316 | Hard | Incorrect location. There was a problem with the merchant location. | D27 |
| 345 | Hard | Invalid EAN. The EAN is not correc t for the provided account number. | D27 |
| 566 | Hard | Y or N required | D27 |
| 337 | Hard | Too many transactions requested. | D27 |
| 558 | Hard | Invalid Track 2 data | D27 |
| 527 | Hard | Network Response indicates that Merchant ID/SE is invalid. | D27 |
| 808 | Hard | Invalid location | D27 |
| 368 | Hard | No account link. | D27 |
| 792 | Hard | See attendant. | D27 |
| 351 | Hard | First Data Voice Services returns this response on Internet transactions where the interface input parameter is not valid. | D27 |
| 908 | Hard | Transaction destination not found for routing. | D27 |
| 702 | Hard | EMV Key Download Error. | D27 |
| 323 | Hard | Password retry exceeded. The user account has been frozen because the user attempted access and was denied. Seek management assistance. | D27 |
| 923 | Hard | Request in progress | D27 |
| 157 | Hard | Invalid entry | D27 |
| 308 | Hard | Already active. The card is already active and does not need to be reactivated | D27 |
| 381 | Hard | Bulk activation unattempted error | D27 |
| 522 | Soft | Cash Back greater than total Transaction amount. | D28 |
| 104 | Soft | Restricted card | D29 |
| 727 | Soft | Refer – Call Authorization (Checks only). | D30 |
| 105 | Soft | Call acquirer's security department | D30 |
| 728 | Soft | Referred – Skip Trace Info. | D30 |
| 107 | Soft | Call for authorization | D30 |
| 102 | Soft | Suspected fraud | D31 |
| 129 | Soft | Suspected counterfeit card | D31 |
| 569 | Soft | Invalid user | D33 |
| 150 | Soft | Invalid merchant set up | D33 |
| 133 | Soft | The TPP ID was not found | D34 |
Provider Codes: Hide
- Agreement Express Verification
- JangoMail Email Service
- Lexis Nexis Skip Tracing
- Magento Shopping Cart
- Napse VTOL (real-time)
- Napse VTOL Cards-batch
- RevSpring (ex Dantom) Print House
- SendGrid SMTP Email Service
- StrongAuth Appliance Tokenization
- Subuno Reconciliation
- Transaction Processing Gateway (TPG) Fulfillment
- TransUnion Credit Bureau
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