Countries:
No Providers
Provider Codes: Hide
- FirsData ACH Realtime
- First Data Account Updater
- FirstData BuyPass (real-time)
- FirstData Compass (batch)
- FirstData Compass (real-time)
- FirstData Compass Chargeback Disputing
- FirstData DFM (Wells Fargo) Chargeback
- FirstData Global Gateway (Linkpoint) (real-time)
- FirstData Nashville (real-time)
- FirstData North (real-time)
- FirstData Omaha (real-time)
- FirstData OmniPay (real-time)
- FirstData Rapid Connect (real-time)
- TransArmor Compass StrongAuth Tokenization
- TransArmor Nashville StrongAuth Tokenization
FirstData Rapid Connect (real-time) Response Codes:
Transaction Responses
| Code | Type | Message | CSI Pay Code |
|---|---|---|---|
| 003 | Good | Approve VIP | A01 |
| 785 | Good | No reason to decline | A01 |
| 701 | Good | Approved EMV Key Load | A01 |
| 000 | Good | Approve | A01 |
| 703 | Good | Approved EMV Key Load, more key load data pending. | A01 |
| 334 | Good | Already reversed. | A03 |
| 002 | Good | Approve for partial amount. | A05 |
| 791 | Soft | Not approved. Used only in Visa bill/recurring payment. Merchant must stop recurring payment requests. | D01 |
| 500 | Soft | Decline. | D01 |
| 515 | Soft | Declined. No term record on First Data system. | D01 |
| 100 | Soft | Do not honor | D01 |
| 773 | Soft | Unsuccessful. | D01 |
| 911 | Soft | Card issuer timed out. | D01 |
| 513 | Soft | Decline. Transaction not permitted to acquirer or terminal. | D01 |
| 540 | Soft | Edit Honor. | D01 |
| 124 | Soft | Violation of law. | D01 |
| 790 | Soft | Not approved. Used only in Visa bill/recurring payment. Merchant must not resubmit same transaction but may continue billing process in subsequent billing period. | D01 |
| 514 | Soft | Do not try again – Applies to recurring authorizations only. There was security violation. | D01 |
| 708 | Soft | Honor With Authentication. | D01 |
| 132 | Hard | Unmatched card expiry date. | D02 |
| 116 | Soft | Not sufficient funds | D03 |
| 521 | Soft | Enter lesser amount. | D03 |
| 704 | Hard | Pick Up Card. | D04 |
| 767 | Hard | Hard Capture; Pick Up. | D04 |
| 370 | Hard | Account on hold. | D04 |
| 118 | Hard | No card record. | D05 |
| 506 | Hard | Invalid Checking Account Number. | D05 |
| 131 | Hard | Invalid account number. | D05 |
| 526 | Hard | Undefined Card – Debit/EBT network gateway cannot route card based on Merchant Entitlement | D05 |
| 373 | Hard | Invalid Card Account. | D05 |
| 304 | Hard | Inactive account. The account has not been activated by an approved location. | D06 |
| 378 | Hard | Account is Purged. The Account record was purged from the database. | D06 |
| 303 | Hard | Unknown account. The account could not be located in the account table. | D06 |
| 541 | Hard | No Savings Account. | D06 |
| 302 | Hard | Account closed. The account was closed, probably because the account balance was $0.00. | D06 |
| 117 | Soft | Incorrect PIN. | D07 |
| 954 | Soft | CCV failed. | D08 |
| 959 | Soft | CAV failed | D08 |
| 517 | Soft | CVV2 Declined. | D08 |
| 958 | Soft | CCV2 failed | D08 |
| 776 | Soft | Duplicate Completion. | D09 |
| 772 | Soft | Duplicate Return. | D09 |
| 913 | Soft | Duplicate transaction. | D09 |
| 774 | Soft | Duplicate Reversal. | D09 |
| 731 | Hard | Rejected Lost/Stolen Checks | D10 |
| 208 | Hard | Lost card. | D10 |
| 209 | Hard | Stolen card. | D11 |
| 120 | Soft | Transaction not permitted to terminal. | D12 |
| 909 | Soft | System malfunction. | D12 |
| 907 | Soft | Card issuer or switch inoperative | D12 |
| 402 | Soft | TransArmor Service Unavailable. | D12 |
| 963 | Soft | Acquirer channel unavailable | D12 |
| 119 | Soft | Transaction not permitted to cardholder. | D12 |
| 512 | Soft | Service not allowed. | D12 |
| 554 | Soft | Over daily limit | D15 |
| 528 | Soft | Debit/EBT transaction count exceeds pre-determined limit in specified time/ Withdrawal limit exceeded. | D15 |
| 121 | Soft | Exceeds withdrawal amount limit. | D15 |
| 782 | Soft | Count Exceeds Limit. | D15 |
| 123 | Soft | Exceeds withdrawal frequency limit. | D15 |
| 509 | Hard | Do not try again – Applies to recurring authorizations only. The card has expired | D16 |
| 510 | Hard | New Account Information – Applies to recurring authorizations only. The card has expired | D16 |
| 101 | Hard | Expired card. | D16 |
| 511 | Hard | Try again later – Applies to recurring authorizations only. The card has expired. Get the new expiration date and try again | D16 |
| 516 | Soft | Please retry – Reasons for this error are one of the following: Format Error, Unable to route transaction, Switch or issuer unavailable, System Busy, Timeout | D17 |
| 920 | Soft | Security H/W or S/W error - try again | D17 |
| 505 | Soft | Please retry. | D17 |
| 921 | Soft | Security H/W or S/W error - no action | D17 |
| 508 | Soft | Try again later – Declined: Association‗s payment cancellation advice code provided. Applies to recurring authorizations only. These are examples of what may have occurred: the account is over the credit limit try again in 72 hours. | D17 |
| 771 | Soft | Amount Too Large. | D18 |
| 110 | Soft | Invalid amount | D18 |
| 318 | Soft | Invalid amount. There was a problem with the amount field in the transaction format – more or less than min/max amounts specified in the promotion for that transaction. | D18 |
| 106 | Soft | Allowable PIN tries exceeded | D21 |
| 602 | Hard | No Open Batch | D27 |
| 563 | Hard | Over fuel limit | D27 |
| 941 | Hard | Invalid issuer. | D27 |
| 740 | Hard | Totals Unavailable. | D27 |
| 372 | Hard | Promo location restricted. | D27 |
| 327 | Hard | Request not permitted by this account. | D27 |
| 348 | Hard | Invalid transaction source. The provided source (field EA) is not valid for this transaction. | D27 |
| 353 | Hard | First Data Voice Services returns this response on Internet transactions where the client certificate is invalid. | D27 |
| 315 | Hard | Bad mag stripe. The mag stripe could not be parsed for account information | D27 |
| 339 | Hard | Transaction history not available. | D27 |
| 329 | Hard | Bad_repay_date. | D27 |
| 807 | Hard | Over non-fuel limit | D27 |
| 507 | Hard | New Account Information available. | D27 |
| 384 | Hard | Account row locked. | D27 |
| 821 | Hard | Over chain daily velocity both | D27 |
| 155 | Hard | Recharge amount exceeded | D27 |
| 813 | Hard | Over merchant daily velocity count | D27 |
| 122 | Hard | Security violation | D27 |
| 359 | Hard | The terminal transaction number did not match (on a void or reversal). | D27 |
| 320 | Hard | Invalid password. | D27 |
| 342 | Hard | Void of activation after account activity. | D27 |
| 001 | Hard | Schema Validation Error | D27 |
| 332 | Hard | Account locked. | D27 |
| 566 | Hard | Y or N required | D27 |
| 558 | Hard | Invalid Track 2 data | D27 |
| 904 | Hard | Format error. | D27 |
| 532 | Hard | The DUKPT Base Derivation key is missing or incorrect in the PIN pad, or PIN key synchronization error. | D27 |
| 376 | Hard | Account status is void lock. | D27 |
| 824 | Hard | Over chain product velocity amount | D27 |
| 401 | Hard | Offer Processing Error | D27 |
| 816 | Hard | Over merchant product velocity amount | D27 |
| 810 | Hard | Over card velocity amount | D27 |
| 802 | Hard | Imprint card | D27 |
| 924 | Hard | Limit check failed | D27 |
| 520 | Hard | Reversal Rejected. Do not try again. | D27 |
| 316 | Hard | Incorrect location. There was a problem with the merchant location. | D27 |
| 404 | Hard | TransArmor Key Error. | D27 |
| 726 | Hard | Unable to Locate Record On File. | D27 |
| 381 | Hard | Bulk activation unattempted error | D27 |
| 368 | Hard | No account link. | D27 |
| 323 | Hard | Password retry exceeded. The user account has been frozen because the user attempted access and was denied. Seek management assistance. | D27 |
| 345 | Hard | Invalid EAN. The EAN is not correc t for the provided account number. | D27 |
| 351 | Hard | First Data Voice Services returns this response on Internet transactions where the interface input parameter is not valid. | D27 |
| 308 | Hard | Already active. The card is already active and does not need to be reactivated | D27 |
| 337 | Hard | Too many transactions requested. | D27 |
| 561 | Hard | Invalid Restriction Code | D27 |
| 914 | Hard | Void/Full Reversal requests in which the Original Authorization was not found. | D27 |
| 805 | Hard | Velocity exceeded | D27 |
| 950 | Hard | Violation of business arrangement | D27 |
| 723 | Hard | Driver’s License or ID is Required | D27 |
| 525 | Hard | Debit/EBT network gateway cannot get through to the ISSUER. | D27 |
| 356 | Hard | Request not International. Merchant configured to require currency information for each financial transaction, however none was sent. | D27 |
| 503 | Hard | New Account Information. | D27 |
| 382 | Hard | Bulk activation package amount error. | D27 |
| 552 | Hard | Invalid Product | D27 |
| 819 | Hard | Over chain daily velocity count | D27 |
| 153 | Hard | Already redeemed | D27 |
| 330 | Hard | Bad checksum. The checksum provided is incorrect. | D27 |
| 603 | Hard | Close Unavailable | D27 |
| 564 | Hard | Over cash limit | D27 |
| 556 | Hard | Exceeds quantity | D27 |
| 775 | Hard | Subsystem Unavailable. | D27 |
| 529 | Hard | Resubmission of transaction violates debit/EBT network frequency. | D27 |
| 374 | Hard | Product code(s) restricted. | D27 |
| 328 | Hard | Request not permitted by this merchant location. | D27 |
| 349 | Hard | Account already linked. (e.g. Response when enabling a physical card, when the two provided accounts have already been linked together.) | D27 |
| 355 | Hard | Invalid currency. The provided currency is invalid. | D27 |
| 317 | Hard | Max balance exceeded. The transaction, if completed, would cause the account balance to be exceeded by the max_balance as specified in the promotion. Some merchants set the max_balance to a value twice the max transaction amount. | D27 |
| 340 | Hard | New password required. | D27 |
| 808 | Hard | Invalid location | D27 |
| 792 | Hard | See attendant. | D27 |
| 518 | Hard | Invalid account/date or sales date in future. | D27 |
| 385 | Hard | Accepted but not yet processed. | D27 |
| 555 | Hard | Invalid Date/Time | D27 |
| 822 | Hard | Over chain product velocity count | D27 |
| 156 | Hard | Max number of recharges exceeded | D27 |
| 814 | Hard | Over merchant daily velocity amount | D27 |
| 377 | Hard | Already active and reloadable. | D27 |
| 360 | Hard | First Data Voice Services added a layer of validation that checks the data they receive from CLGC to make sure it is HTML friendly (i.e. no binary data). First Data Voice Services will return this response on Internet transactions if the check fails (th | D27 |
| 321 | Hard | Invalid new password. The new password does not meet the minimum security criteria | D27 |
| 343 | Hard | No phone service. Attempted a calling card transaction on an account which is not configured for calling card activity. | D27 |
| 108 | Hard | Refer to issuer‘s special conditions | D27 |
| 333 | Hard | No previous transaction. The void or reversal transaction could not be matched to a previous (original) transaction. In the case of a pre-auth redemption, the corresponding locking transaction could not be identified. | D27 |
| 567 | Hard | Over repair limit | D27 |
| 559 | Hard | Voyager ID problem | D27 |
| 906 | Hard | System Error. There is a problem with the host processing system. Call your helpdesk or operations support. | D27 |
| 542 | Hard | DUKPT: An error while processing the PIN block that is not related to the point-ofsale equipment. Contact the Help Desk for assistance. | D27 |
| 346 | Hard | Invalid merchant key. The merchant key block provided is invalid. (e.g. The working key provided in an Assign Merchant Working Key transaction). | D27 |
| 501 | Hard | Date of Birth Error for Check Processing. | D27 |
| 825 | Hard | No chain ID for chain merchant | D27 |
| 550 | Hard | Invalid Vehicle | D27 |
| 817 | Hard | Over merchant product velocity count | D27 |
| 151 | Hard | Activation failed | D27 |
| 811 | Hard | Over issuer velocity count | D27 |
| 803 | Hard | Not on file | D27 |
| 942 | Hard | Customer cancellation | D27 |
| 721 | Hard | Invalid ZIP Code | D27 |
| 523 | Hard | Crypto box is offline. | D27 |
| 562 | Hard | Pay at pump not allowed | D27 |
| 940 | Hard | Error. | D27 |
| 729 | Hard | Hard Negative Info On File. | D27 |
| 369 | Hard | Invalid time zone. | D27 |
| 326 | Hard | Incorrect transaction version or format number for POS transactions. | D27 |
| 347 | Hard | Promotions for Internet virtual and physical cards do not match. When enabling a physical card to a virtual card, both must be from the same promotion. Cards for bulk activation request must be from the same promotion | D27 |
| 352 | Hard | First Data Voice Services returns this response on Internet transactions where they did not receive a response from CLGC. | D27 |
| 311 | Hard | Not lost or stolen. | D27 |
| 338 | Hard | No transactions available/no more transactions available. There are no transactions for this account or there are no transactions as determined by the specified first transaction number. | D27 |
| 601 | Hard | Invalid Batch Number | D27 |
| 806 | Hard | Authorization ID needed | D27 |
| 724 | Hard | Referred - Not Active | D27 |
| 527 | Hard | Network Response indicates that Merchant ID/SE is invalid. | D27 |
| 504 | Hard | Do not try again. | D27 |
| 915 | Hard | Timeout Reversal not supported. Resend the original transaction. Do not retry the timeout reversal | D27 |
| 383 | Hard | Store location zero not allowed. | D27 |
| 553 | Hard | Exceeds transaction total limit per product class. | D27 |
| 820 | Hard | Over chain daily velocity amount | D27 |
| 154 | Hard | Over monthly limit | D27 |
| 319 | Hard | Invalid clerk. The clerk field was either missing, when required, or the content did not match the requirements | D27 |
| 341 | Hard | Invalid status change. The status change requested (e.g. lost/stolen, freeze active card) cannot be performed. | D27 |
| 331 | Hard | Balance not available (denial). Due to an internal First Data Closed Loop Gift Card (CLGC) issue, information from this account could not be retrieved. | D27 |
| 604 | Hard | Close Not Valid | D27 |
| 565 | Hard | Fuel price error | D27 |
| 114 | Hard | Invalid account type | D27 |
| 557 | Hard | Invalid prompt entry | D27 |
| 902 | Hard | Invalid transaction. This card or terminal is not permitted to perform this transaction, or the transaction type is invalid, or First Data is unable to route a refund request to the network. | D27 |
| 530 | Hard | The authorizing network has a problem decrypting the cryptogram in the request. | D27 |
| 375 | Hard | Bad Post Date. The Post Date is not a valid date. | D27 |
| 357 | Hard | Currency conversion error. Internal CLGC system error. | D27 |
| 157 | Hard | Invalid entry | D27 |
| 815 | Hard | Over merchant daily velocity both | D27 |
| 809 | Hard | Over card velocity count | D27 |
| 801 | Hard | Over merchandise limit | D27 |
| 923 | Hard | Request in progress | D27 |
| 519 | Hard | Invalid Effective Date. | D27 |
| 109 | Hard | Invalid merchant. The merchant is not in the merchant database or the merchant is not permitted to use this particular card. | D27 |
| 403 | Hard | TransArmor Invalid Token or Account Number. | D27 |
| 823 | Hard | Over chain product velocity both | D27 |
| 380 | Hard | Bulk activation error. | D27 |
| 367 | Hard | Target embossed card entered and Transaction count entered do not match. | D27 |
| 322 | Hard | Exceeded account reloads. The clerk/user/location was only permitted to reload some number of accounts. That number was exceeded. (See your Business Manager in order to extend this limit.) | D27 |
| 344 | Hard | Internet access disabled. | D27 |
| 350 | Hard | Account not in inactive state. (e.g. Response when enabling a physical card, when the physical card in not in an inactive state.) | D27 |
| 130 | Hard | Invalid terminal. | D27 |
| 336 | Hard | Bad authorization code. The authorization code test failed. | D27 |
| 568 | Hard | Over additive limit | D27 |
| 560 | Hard | Invalid Odometer | D27 |
| 908 | Hard | Transaction destination not found for routing. | D27 |
| 702 | Hard | EMV Key Download Error. | D27 |
| 944 | Hard | Invalid response | D27 |
| 722 | Hard | Invalid value in the field | D27 |
| 524 | Hard | Debit Switch unavailable Timeout Retry –Communications link to debit/EBT network gateway is down or responded with a "System Malfunction (96)" message | D27 |
| 354 | Hard | Merchant not configured as International although the account requires it. (e.g. The account allows currency conversion but the merchant is not configured for International.) | D27 |
| 502 | Hard | Invalid State Code. | D27 |
| 826 | Hard | Signature required | D27 |
| 551 | Hard | Invalid Driver | D27 |
| 818 | Hard | Over merchant product velocity both | D27 |
| 152 | Hard | Exceeds limit | D27 |
| 812 | Hard | Over issuer velocity amount | D27 |
| 804 | Hard | Fuel only | D27 |
| 522 | Soft | Cash Back greater than total Transaction amount. | D28 |
| 104 | Soft | Restricted card | D29 |
| 107 | Soft | Call for authorization | D30 |
| 727 | Soft | Refer – Call Authorization (Checks only). | D30 |
| 105 | Soft | Call acquirer's security department | D30 |
| 728 | Soft | Referred – Skip Trace Info. | D30 |
| 102 | Soft | Suspected fraud | D31 |
| 129 | Soft | Suspected counterfeit card | D31 |
| 150 | Soft | Invalid merchant set up | D33 |
| 569 | Soft | Invalid user | D33 |
| 133 | Soft | The TPP ID was not found | D34 |
Groups
Provider Codes: Hide
- FirsData ACH Realtime
- First Data Account Updater
- FirstData BuyPass (real-time)
- FirstData Compass (batch)
- FirstData Compass (real-time)
- FirstData Compass Chargeback Disputing
- FirstData DFM (Wells Fargo) Chargeback
- FirstData Global Gateway (Linkpoint) (real-time)
- FirstData Nashville (real-time)
- FirstData North (real-time)
- FirstData Omaha (real-time)
- FirstData OmniPay (real-time)
- FirstData Rapid Connect (real-time)
- TransArmor Compass StrongAuth Tokenization
- TransArmor Nashville StrongAuth Tokenization
FirstData Rapid Connect (real-time) Response Codes:
Transaction Responses
| Code | Type | Message | CSI Pay Code |
|---|---|---|---|
| 003 | Good | Approve VIP | A01 |
| 785 | Good | No reason to decline | A01 |
| 701 | Good | Approved EMV Key Load | A01 |
| 000 | Good | Approve | A01 |
| 703 | Good | Approved EMV Key Load, more key load data pending. | A01 |
| 334 | Good | Already reversed. | A03 |
| 002 | Good | Approve for partial amount. | A05 |
| 791 | Soft | Not approved. Used only in Visa bill/recurring payment. Merchant must stop recurring payment requests. | D01 |
| 500 | Soft | Decline. | D01 |
| 515 | Soft | Declined. No term record on First Data system. | D01 |
| 100 | Soft | Do not honor | D01 |
| 773 | Soft | Unsuccessful. | D01 |
| 911 | Soft | Card issuer timed out. | D01 |
| 513 | Soft | Decline. Transaction not permitted to acquirer or terminal. | D01 |
| 540 | Soft | Edit Honor. | D01 |
| 124 | Soft | Violation of law. | D01 |
| 790 | Soft | Not approved. Used only in Visa bill/recurring payment. Merchant must not resubmit same transaction but may continue billing process in subsequent billing period. | D01 |
| 514 | Soft | Do not try again – Applies to recurring authorizations only. There was security violation. | D01 |
| 708 | Soft | Honor With Authentication. | D01 |
| 132 | Hard | Unmatched card expiry date. | D02 |
| 116 | Soft | Not sufficient funds | D03 |
| 521 | Soft | Enter lesser amount. | D03 |
| 704 | Hard | Pick Up Card. | D04 |
| 767 | Hard | Hard Capture; Pick Up. | D04 |
| 370 | Hard | Account on hold. | D04 |
| 118 | Hard | No card record. | D05 |
| 506 | Hard | Invalid Checking Account Number. | D05 |
| 131 | Hard | Invalid account number. | D05 |
| 526 | Hard | Undefined Card – Debit/EBT network gateway cannot route card based on Merchant Entitlement | D05 |
| 373 | Hard | Invalid Card Account. | D05 |
| 304 | Hard | Inactive account. The account has not been activated by an approved location. | D06 |
| 378 | Hard | Account is Purged. The Account record was purged from the database. | D06 |
| 303 | Hard | Unknown account. The account could not be located in the account table. | D06 |
| 541 | Hard | No Savings Account. | D06 |
| 302 | Hard | Account closed. The account was closed, probably because the account balance was $0.00. | D06 |
| 117 | Soft | Incorrect PIN. | D07 |
| 954 | Soft | CCV failed. | D08 |
| 959 | Soft | CAV failed | D08 |
| 517 | Soft | CVV2 Declined. | D08 |
| 958 | Soft | CCV2 failed | D08 |
| 776 | Soft | Duplicate Completion. | D09 |
| 772 | Soft | Duplicate Return. | D09 |
| 913 | Soft | Duplicate transaction. | D09 |
| 774 | Soft | Duplicate Reversal. | D09 |
| 731 | Hard | Rejected Lost/Stolen Checks | D10 |
| 208 | Hard | Lost card. | D10 |
| 209 | Hard | Stolen card. | D11 |
| 120 | Soft | Transaction not permitted to terminal. | D12 |
| 909 | Soft | System malfunction. | D12 |
| 907 | Soft | Card issuer or switch inoperative | D12 |
| 402 | Soft | TransArmor Service Unavailable. | D12 |
| 963 | Soft | Acquirer channel unavailable | D12 |
| 119 | Soft | Transaction not permitted to cardholder. | D12 |
| 512 | Soft | Service not allowed. | D12 |
| 554 | Soft | Over daily limit | D15 |
| 528 | Soft | Debit/EBT transaction count exceeds pre-determined limit in specified time/ Withdrawal limit exceeded. | D15 |
| 121 | Soft | Exceeds withdrawal amount limit. | D15 |
| 782 | Soft | Count Exceeds Limit. | D15 |
| 123 | Soft | Exceeds withdrawal frequency limit. | D15 |
| 509 | Hard | Do not try again – Applies to recurring authorizations only. The card has expired | D16 |
| 510 | Hard | New Account Information – Applies to recurring authorizations only. The card has expired | D16 |
| 101 | Hard | Expired card. | D16 |
| 511 | Hard | Try again later – Applies to recurring authorizations only. The card has expired. Get the new expiration date and try again | D16 |
| 516 | Soft | Please retry – Reasons for this error are one of the following: Format Error, Unable to route transaction, Switch or issuer unavailable, System Busy, Timeout | D17 |
| 920 | Soft | Security H/W or S/W error - try again | D17 |
| 505 | Soft | Please retry. | D17 |
| 921 | Soft | Security H/W or S/W error - no action | D17 |
| 508 | Soft | Try again later – Declined: Association‗s payment cancellation advice code provided. Applies to recurring authorizations only. These are examples of what may have occurred: the account is over the credit limit try again in 72 hours. | D17 |
| 771 | Soft | Amount Too Large. | D18 |
| 110 | Soft | Invalid amount | D18 |
| 318 | Soft | Invalid amount. There was a problem with the amount field in the transaction format – more or less than min/max amounts specified in the promotion for that transaction. | D18 |
| 106 | Soft | Allowable PIN tries exceeded | D21 |
| 602 | Hard | No Open Batch | D27 |
| 563 | Hard | Over fuel limit | D27 |
| 941 | Hard | Invalid issuer. | D27 |
| 740 | Hard | Totals Unavailable. | D27 |
| 372 | Hard | Promo location restricted. | D27 |
| 327 | Hard | Request not permitted by this account. | D27 |
| 348 | Hard | Invalid transaction source. The provided source (field EA) is not valid for this transaction. | D27 |
| 353 | Hard | First Data Voice Services returns this response on Internet transactions where the client certificate is invalid. | D27 |
| 315 | Hard | Bad mag stripe. The mag stripe could not be parsed for account information | D27 |
| 339 | Hard | Transaction history not available. | D27 |
| 329 | Hard | Bad_repay_date. | D27 |
| 807 | Hard | Over non-fuel limit | D27 |
| 507 | Hard | New Account Information available. | D27 |
| 384 | Hard | Account row locked. | D27 |
| 821 | Hard | Over chain daily velocity both | D27 |
| 155 | Hard | Recharge amount exceeded | D27 |
| 813 | Hard | Over merchant daily velocity count | D27 |
| 122 | Hard | Security violation | D27 |
| 359 | Hard | The terminal transaction number did not match (on a void or reversal). | D27 |
| 320 | Hard | Invalid password. | D27 |
| 342 | Hard | Void of activation after account activity. | D27 |
| 001 | Hard | Schema Validation Error | D27 |
| 332 | Hard | Account locked. | D27 |
| 566 | Hard | Y or N required | D27 |
| 558 | Hard | Invalid Track 2 data | D27 |
| 904 | Hard | Format error. | D27 |
| 532 | Hard | The DUKPT Base Derivation key is missing or incorrect in the PIN pad, or PIN key synchronization error. | D27 |
| 376 | Hard | Account status is void lock. | D27 |
| 824 | Hard | Over chain product velocity amount | D27 |
| 401 | Hard | Offer Processing Error | D27 |
| 816 | Hard | Over merchant product velocity amount | D27 |
| 810 | Hard | Over card velocity amount | D27 |
| 802 | Hard | Imprint card | D27 |
| 924 | Hard | Limit check failed | D27 |
| 520 | Hard | Reversal Rejected. Do not try again. | D27 |
| 316 | Hard | Incorrect location. There was a problem with the merchant location. | D27 |
| 404 | Hard | TransArmor Key Error. | D27 |
| 726 | Hard | Unable to Locate Record On File. | D27 |
| 381 | Hard | Bulk activation unattempted error | D27 |
| 368 | Hard | No account link. | D27 |
| 323 | Hard | Password retry exceeded. The user account has been frozen because the user attempted access and was denied. Seek management assistance. | D27 |
| 345 | Hard | Invalid EAN. The EAN is not correc t for the provided account number. | D27 |
| 351 | Hard | First Data Voice Services returns this response on Internet transactions where the interface input parameter is not valid. | D27 |
| 308 | Hard | Already active. The card is already active and does not need to be reactivated | D27 |
| 337 | Hard | Too many transactions requested. | D27 |
| 561 | Hard | Invalid Restriction Code | D27 |
| 914 | Hard | Void/Full Reversal requests in which the Original Authorization was not found. | D27 |
| 805 | Hard | Velocity exceeded | D27 |
| 950 | Hard | Violation of business arrangement | D27 |
| 723 | Hard | Driver’s License or ID is Required | D27 |
| 525 | Hard | Debit/EBT network gateway cannot get through to the ISSUER. | D27 |
| 356 | Hard | Request not International. Merchant configured to require currency information for each financial transaction, however none was sent. | D27 |
| 503 | Hard | New Account Information. | D27 |
| 382 | Hard | Bulk activation package amount error. | D27 |
| 552 | Hard | Invalid Product | D27 |
| 819 | Hard | Over chain daily velocity count | D27 |
| 153 | Hard | Already redeemed | D27 |
| 330 | Hard | Bad checksum. The checksum provided is incorrect. | D27 |
| 603 | Hard | Close Unavailable | D27 |
| 564 | Hard | Over cash limit | D27 |
| 556 | Hard | Exceeds quantity | D27 |
| 775 | Hard | Subsystem Unavailable. | D27 |
| 529 | Hard | Resubmission of transaction violates debit/EBT network frequency. | D27 |
| 374 | Hard | Product code(s) restricted. | D27 |
| 328 | Hard | Request not permitted by this merchant location. | D27 |
| 349 | Hard | Account already linked. (e.g. Response when enabling a physical card, when the two provided accounts have already been linked together.) | D27 |
| 355 | Hard | Invalid currency. The provided currency is invalid. | D27 |
| 317 | Hard | Max balance exceeded. The transaction, if completed, would cause the account balance to be exceeded by the max_balance as specified in the promotion. Some merchants set the max_balance to a value twice the max transaction amount. | D27 |
| 340 | Hard | New password required. | D27 |
| 808 | Hard | Invalid location | D27 |
| 792 | Hard | See attendant. | D27 |
| 518 | Hard | Invalid account/date or sales date in future. | D27 |
| 385 | Hard | Accepted but not yet processed. | D27 |
| 555 | Hard | Invalid Date/Time | D27 |
| 822 | Hard | Over chain product velocity count | D27 |
| 156 | Hard | Max number of recharges exceeded | D27 |
| 814 | Hard | Over merchant daily velocity amount | D27 |
| 377 | Hard | Already active and reloadable. | D27 |
| 360 | Hard | First Data Voice Services added a layer of validation that checks the data they receive from CLGC to make sure it is HTML friendly (i.e. no binary data). First Data Voice Services will return this response on Internet transactions if the check fails (th | D27 |
| 321 | Hard | Invalid new password. The new password does not meet the minimum security criteria | D27 |
| 343 | Hard | No phone service. Attempted a calling card transaction on an account which is not configured for calling card activity. | D27 |
| 108 | Hard | Refer to issuer‘s special conditions | D27 |
| 333 | Hard | No previous transaction. The void or reversal transaction could not be matched to a previous (original) transaction. In the case of a pre-auth redemption, the corresponding locking transaction could not be identified. | D27 |
| 567 | Hard | Over repair limit | D27 |
| 559 | Hard | Voyager ID problem | D27 |
| 906 | Hard | System Error. There is a problem with the host processing system. Call your helpdesk or operations support. | D27 |
| 542 | Hard | DUKPT: An error while processing the PIN block that is not related to the point-ofsale equipment. Contact the Help Desk for assistance. | D27 |
| 346 | Hard | Invalid merchant key. The merchant key block provided is invalid. (e.g. The working key provided in an Assign Merchant Working Key transaction). | D27 |
| 501 | Hard | Date of Birth Error for Check Processing. | D27 |
| 825 | Hard | No chain ID for chain merchant | D27 |
| 550 | Hard | Invalid Vehicle | D27 |
| 817 | Hard | Over merchant product velocity count | D27 |
| 151 | Hard | Activation failed | D27 |
| 811 | Hard | Over issuer velocity count | D27 |
| 803 | Hard | Not on file | D27 |
| 942 | Hard | Customer cancellation | D27 |
| 721 | Hard | Invalid ZIP Code | D27 |
| 523 | Hard | Crypto box is offline. | D27 |
| 562 | Hard | Pay at pump not allowed | D27 |
| 940 | Hard | Error. | D27 |
| 729 | Hard | Hard Negative Info On File. | D27 |
| 369 | Hard | Invalid time zone. | D27 |
| 326 | Hard | Incorrect transaction version or format number for POS transactions. | D27 |
| 347 | Hard | Promotions for Internet virtual and physical cards do not match. When enabling a physical card to a virtual card, both must be from the same promotion. Cards for bulk activation request must be from the same promotion | D27 |
| 352 | Hard | First Data Voice Services returns this response on Internet transactions where they did not receive a response from CLGC. | D27 |
| 311 | Hard | Not lost or stolen. | D27 |
| 338 | Hard | No transactions available/no more transactions available. There are no transactions for this account or there are no transactions as determined by the specified first transaction number. | D27 |
| 601 | Hard | Invalid Batch Number | D27 |
| 806 | Hard | Authorization ID needed | D27 |
| 724 | Hard | Referred - Not Active | D27 |
| 527 | Hard | Network Response indicates that Merchant ID/SE is invalid. | D27 |
| 504 | Hard | Do not try again. | D27 |
| 915 | Hard | Timeout Reversal not supported. Resend the original transaction. Do not retry the timeout reversal | D27 |
| 383 | Hard | Store location zero not allowed. | D27 |
| 553 | Hard | Exceeds transaction total limit per product class. | D27 |
| 820 | Hard | Over chain daily velocity amount | D27 |
| 154 | Hard | Over monthly limit | D27 |
| 319 | Hard | Invalid clerk. The clerk field was either missing, when required, or the content did not match the requirements | D27 |
| 341 | Hard | Invalid status change. The status change requested (e.g. lost/stolen, freeze active card) cannot be performed. | D27 |
| 331 | Hard | Balance not available (denial). Due to an internal First Data Closed Loop Gift Card (CLGC) issue, information from this account could not be retrieved. | D27 |
| 604 | Hard | Close Not Valid | D27 |
| 565 | Hard | Fuel price error | D27 |
| 114 | Hard | Invalid account type | D27 |
| 557 | Hard | Invalid prompt entry | D27 |
| 902 | Hard | Invalid transaction. This card or terminal is not permitted to perform this transaction, or the transaction type is invalid, or First Data is unable to route a refund request to the network. | D27 |
| 530 | Hard | The authorizing network has a problem decrypting the cryptogram in the request. | D27 |
| 375 | Hard | Bad Post Date. The Post Date is not a valid date. | D27 |
| 357 | Hard | Currency conversion error. Internal CLGC system error. | D27 |
| 157 | Hard | Invalid entry | D27 |
| 815 | Hard | Over merchant daily velocity both | D27 |
| 809 | Hard | Over card velocity count | D27 |
| 801 | Hard | Over merchandise limit | D27 |
| 923 | Hard | Request in progress | D27 |
| 519 | Hard | Invalid Effective Date. | D27 |
| 109 | Hard | Invalid merchant. The merchant is not in the merchant database or the merchant is not permitted to use this particular card. | D27 |
| 403 | Hard | TransArmor Invalid Token or Account Number. | D27 |
| 823 | Hard | Over chain product velocity both | D27 |
| 380 | Hard | Bulk activation error. | D27 |
| 367 | Hard | Target embossed card entered and Transaction count entered do not match. | D27 |
| 322 | Hard | Exceeded account reloads. The clerk/user/location was only permitted to reload some number of accounts. That number was exceeded. (See your Business Manager in order to extend this limit.) | D27 |
| 344 | Hard | Internet access disabled. | D27 |
| 350 | Hard | Account not in inactive state. (e.g. Response when enabling a physical card, when the physical card in not in an inactive state.) | D27 |
| 130 | Hard | Invalid terminal. | D27 |
| 336 | Hard | Bad authorization code. The authorization code test failed. | D27 |
| 568 | Hard | Over additive limit | D27 |
| 560 | Hard | Invalid Odometer | D27 |
| 908 | Hard | Transaction destination not found for routing. | D27 |
| 702 | Hard | EMV Key Download Error. | D27 |
| 944 | Hard | Invalid response | D27 |
| 722 | Hard | Invalid value in the field | D27 |
| 524 | Hard | Debit Switch unavailable Timeout Retry –Communications link to debit/EBT network gateway is down or responded with a "System Malfunction (96)" message | D27 |
| 354 | Hard | Merchant not configured as International although the account requires it. (e.g. The account allows currency conversion but the merchant is not configured for International.) | D27 |
| 502 | Hard | Invalid State Code. | D27 |
| 826 | Hard | Signature required | D27 |
| 551 | Hard | Invalid Driver | D27 |
| 818 | Hard | Over merchant product velocity both | D27 |
| 152 | Hard | Exceeds limit | D27 |
| 812 | Hard | Over issuer velocity amount | D27 |
| 804 | Hard | Fuel only | D27 |
| 522 | Soft | Cash Back greater than total Transaction amount. | D28 |
| 104 | Soft | Restricted card | D29 |
| 107 | Soft | Call for authorization | D30 |
| 727 | Soft | Refer – Call Authorization (Checks only). | D30 |
| 105 | Soft | Call acquirer's security department | D30 |
| 728 | Soft | Referred – Skip Trace Info. | D30 |
| 102 | Soft | Suspected fraud | D31 |
| 129 | Soft | Suspected counterfeit card | D31 |
| 150 | Soft | Invalid merchant set up | D33 |
| 569 | Soft | Invalid user | D33 |
| 133 | Soft | The TPP ID was not found | D34 |
Provider Codes: Hide
- Agreement Express Verification
- JangoMail Email Service
- Lexis Nexis Skip Tracing
- Magento Shopping Cart
- Napse VTOL (real-time)
- Napse VTOL Cards-batch
- RevSpring (ex Dantom) Print House
- SendGrid SMTP Email Service
- StrongAuth Appliance Tokenization
- Subuno Reconciliation
- Transaction Processing Gateway (TPG) Fulfillment
- TransUnion Credit Bureau
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