Countries:
No Providers
Provider Codes: Hide
- FirsData ACH Realtime
- First Data Account Updater
- FirstData BuyPass (real-time)
- FirstData Compass (batch)
- FirstData Compass (real-time)
- FirstData Compass Chargeback Disputing
- FirstData DFM (Wells Fargo) Chargeback
- FirstData Global Gateway (Linkpoint) (real-time)
- FirstData Nashville (real-time)
- FirstData North (real-time)
- FirstData Omaha (real-time)
- FirstData OmniPay (real-time)
- FirstData Rapid Connect (real-time)
- TransArmor Compass StrongAuth Tokenization
- TransArmor Nashville StrongAuth Tokenization
FirstData Rapid Connect (real-time) Response Codes:
Transaction Responses
| Code | Type | Message | CSI Pay Code |
|---|---|---|---|
| 000 | Good | Approve | A01 |
| 703 | Good | Approved EMV Key Load, more key load data pending. | A01 |
| 003 | Good | Approve VIP | A01 |
| 785 | Good | No reason to decline | A01 |
| 701 | Good | Approved EMV Key Load | A01 |
| 334 | Good | Already reversed. | A03 |
| 002 | Good | Approve for partial amount. | A05 |
| 124 | Soft | Violation of law. | D01 |
| 708 | Soft | Honor With Authentication. | D01 |
| 514 | Soft | Do not try again – Applies to recurring authorizations only. There was security violation. | D01 |
| 791 | Soft | Not approved. Used only in Visa bill/recurring payment. Merchant must stop recurring payment requests. | D01 |
| 500 | Soft | Decline. | D01 |
| 773 | Soft | Unsuccessful. | D01 |
| 515 | Soft | Declined. No term record on First Data system. | D01 |
| 911 | Soft | Card issuer timed out. | D01 |
| 100 | Soft | Do not honor | D01 |
| 540 | Soft | Edit Honor. | D01 |
| 513 | Soft | Decline. Transaction not permitted to acquirer or terminal. | D01 |
| 790 | Soft | Not approved. Used only in Visa bill/recurring payment. Merchant must not resubmit same transaction but may continue billing process in subsequent billing period. | D01 |
| 132 | Hard | Unmatched card expiry date. | D02 |
| 116 | Soft | Not sufficient funds | D03 |
| 521 | Soft | Enter lesser amount. | D03 |
| 370 | Hard | Account on hold. | D04 |
| 704 | Hard | Pick Up Card. | D04 |
| 767 | Hard | Hard Capture; Pick Up. | D04 |
| 373 | Hard | Invalid Card Account. | D05 |
| 118 | Hard | No card record. | D05 |
| 506 | Hard | Invalid Checking Account Number. | D05 |
| 131 | Hard | Invalid account number. | D05 |
| 526 | Hard | Undefined Card – Debit/EBT network gateway cannot route card based on Merchant Entitlement | D05 |
| 541 | Hard | No Savings Account. | D06 |
| 302 | Hard | Account closed. The account was closed, probably because the account balance was $0.00. | D06 |
| 304 | Hard | Inactive account. The account has not been activated by an approved location. | D06 |
| 378 | Hard | Account is Purged. The Account record was purged from the database. | D06 |
| 303 | Hard | Unknown account. The account could not be located in the account table. | D06 |
| 117 | Soft | Incorrect PIN. | D07 |
| 959 | Soft | CAV failed | D08 |
| 954 | Soft | CCV failed. | D08 |
| 958 | Soft | CCV2 failed | D08 |
| 517 | Soft | CVV2 Declined. | D08 |
| 776 | Soft | Duplicate Completion. | D09 |
| 772 | Soft | Duplicate Return. | D09 |
| 913 | Soft | Duplicate transaction. | D09 |
| 774 | Soft | Duplicate Reversal. | D09 |
| 208 | Hard | Lost card. | D10 |
| 731 | Hard | Rejected Lost/Stolen Checks | D10 |
| 209 | Hard | Stolen card. | D11 |
| 120 | Soft | Transaction not permitted to terminal. | D12 |
| 909 | Soft | System malfunction. | D12 |
| 907 | Soft | Card issuer or switch inoperative | D12 |
| 963 | Soft | Acquirer channel unavailable | D12 |
| 402 | Soft | TransArmor Service Unavailable. | D12 |
| 119 | Soft | Transaction not permitted to cardholder. | D12 |
| 512 | Soft | Service not allowed. | D12 |
| 123 | Soft | Exceeds withdrawal frequency limit. | D15 |
| 528 | Soft | Debit/EBT transaction count exceeds pre-determined limit in specified time/ Withdrawal limit exceeded. | D15 |
| 121 | Soft | Exceeds withdrawal amount limit. | D15 |
| 554 | Soft | Over daily limit | D15 |
| 782 | Soft | Count Exceeds Limit. | D15 |
| 510 | Hard | New Account Information – Applies to recurring authorizations only. The card has expired | D16 |
| 101 | Hard | Expired card. | D16 |
| 511 | Hard | Try again later – Applies to recurring authorizations only. The card has expired. Get the new expiration date and try again | D16 |
| 509 | Hard | Do not try again – Applies to recurring authorizations only. The card has expired | D16 |
| 920 | Soft | Security H/W or S/W error - try again | D17 |
| 508 | Soft | Try again later – Declined: Association‗s payment cancellation advice code provided. Applies to recurring authorizations only. These are examples of what may have occurred: the account is over the credit limit try again in 72 hours. | D17 |
| 921 | Soft | Security H/W or S/W error - no action | D17 |
| 516 | Soft | Please retry – Reasons for this error are one of the following: Format Error, Unable to route transaction, Switch or issuer unavailable, System Busy, Timeout | D17 |
| 505 | Soft | Please retry. | D17 |
| 318 | Soft | Invalid amount. There was a problem with the amount field in the transaction format – more or less than min/max amounts specified in the promotion for that transaction. | D18 |
| 771 | Soft | Amount Too Large. | D18 |
| 110 | Soft | Invalid amount | D18 |
| 106 | Soft | Allowable PIN tries exceeded | D21 |
| 944 | Hard | Invalid response | D27 |
| 114 | Hard | Invalid account type | D27 |
| 518 | Hard | Invalid account/date or sales date in future. | D27 |
| 902 | Hard | Invalid transaction. This card or terminal is not permitted to perform this transaction, or the transaction type is invalid, or First Data is unable to route a refund request to the network. | D27 |
| 811 | Hard | Over issuer velocity count | D27 |
| 385 | Hard | Accepted but not yet processed. | D27 |
| 530 | Hard | The authorizing network has a problem decrypting the cryptogram in the request. | D27 |
| 803 | Hard | Not on file | D27 |
| 375 | Hard | Bad Post Date. The Post Date is not a valid date. | D27 |
| 721 | Hard | Invalid ZIP Code | D27 |
| 357 | Hard | Currency conversion error. Internal CLGC system error. | D27 |
| 826 | Hard | Signature required | D27 |
| 818 | Hard | Over merchant product velocity both | D27 |
| 565 | Hard | Fuel price error | D27 |
| 557 | Hard | Invalid prompt entry | D27 |
| 320 | Hard | Invalid password. | D27 |
| 001 | Hard | Schema Validation Error | D27 |
| 349 | Hard | Account already linked. (e.g. Response when enabling a physical card, when the two provided accounts have already been linked together.) | D27 |
| 340 | Hard | New password required. | D27 |
| 401 | Hard | Offer Processing Error | D27 |
| 330 | Hard | Bad checksum. The checksum provided is incorrect. | D27 |
| 604 | Hard | Close Not Valid | D27 |
| 702 | Hard | EMV Key Download Error. | D27 |
| 806 | Hard | Authorization ID needed | D27 |
| 380 | Hard | Bulk activation error. | D27 |
| 724 | Hard | Referred - Not Active | D27 |
| 367 | Hard | Target embossed card entered and Transaction count entered do not match. | D27 |
| 350 | Hard | Account not in inactive state. (e.g. Response when enabling a physical card, when the physical card in not in an inactive state.) | D27 |
| 821 | Hard | Over chain daily velocity both | D27 |
| 813 | Hard | Over merchant daily velocity count | D27 |
| 523 | Hard | Crypto box is offline. | D27 |
| 908 | Hard | Transaction destination not found for routing. | D27 |
| 501 | Hard | Date of Birth Error for Check Processing. | D27 |
| 109 | Hard | Invalid merchant. The merchant is not in the merchant database or the merchant is not permitted to use this particular card. | D27 |
| 333 | Hard | No previous transaction. The void or reversal transaction could not be matched to a previous (original) transaction. In the case of a pre-auth redemption, the corresponding locking transaction could not be identified. | D27 |
| 153 | Hard | Already redeemed | D27 |
| 568 | Hard | Over additive limit | D27 |
| 560 | Hard | Invalid Odometer | D27 |
| 323 | Hard | Password retry exceeded. The user account has been frozen because the user attempted access and was denied. Seek management assistance. | D27 |
| 308 | Hard | Already active. The card is already active and does not need to be reactivated | D27 |
| 343 | Hard | No phone service. Attempted a calling card transaction on an account which is not configured for calling card activity. | D27 |
| 552 | Hard | Invalid Product | D27 |
| 527 | Hard | Network Response indicates that Merchant ID/SE is invalid. | D27 |
| 924 | Hard | Limit check failed | D27 |
| 941 | Hard | Invalid issuer. | D27 |
| 504 | Hard | Do not try again. | D27 |
| 740 | Hard | Totals Unavailable. | D27 |
| 809 | Hard | Over card velocity count | D27 |
| 383 | Hard | Store location zero not allowed. | D27 |
| 801 | Hard | Over merchandise limit | D27 |
| 372 | Hard | Promo location restricted. | D27 |
| 353 | Hard | First Data Voice Services returns this response on Internet transactions where the client certificate is invalid. | D27 |
| 824 | Hard | Over chain product velocity amount | D27 |
| 816 | Hard | Over merchant product velocity amount | D27 |
| 328 | Hard | Request not permitted by this merchant location. | D27 |
| 317 | Hard | Max balance exceeded. The transaction, if completed, would cause the account balance to be exceeded by the max_balance as specified in the promotion. Some merchants set the max_balance to a value twice the max transaction amount. | D27 |
| 347 | Hard | Promotions for Internet virtual and physical cards do not match. When enabling a physical card to a virtual card, both must be from the same promotion. Cards for bulk activation request must be from the same promotion | D27 |
| 555 | Hard | Invalid Date/Time | D27 |
| 354 | Hard | Merchant not configured as International although the account requires it. (e.g. The account allows currency conversion but the merchant is not configured for International.) | D27 |
| 338 | Hard | No transactions available/no more transactions available. There are no transactions for this account or there are no transactions as determined by the specified first transaction number. | D27 |
| 156 | Hard | Max number of recharges exceeded | D27 |
| 602 | Hard | No Open Batch | D27 |
| 563 | Hard | Over fuel limit | D27 |
| 819 | Hard | Over chain daily velocity count | D27 |
| 950 | Hard | Violation of business arrangement | D27 |
| 519 | Hard | Invalid Effective Date. | D27 |
| 904 | Hard | Format error. | D27 |
| 812 | Hard | Over issuer velocity amount | D27 |
| 403 | Hard | TransArmor Invalid Token or Account Number. | D27 |
| 532 | Hard | The DUKPT Base Derivation key is missing or incorrect in the PIN pad, or PIN key synchronization error. | D27 |
| 804 | Hard | Fuel only | D27 |
| 376 | Hard | Account status is void lock. | D27 |
| 722 | Hard | Invalid value in the field | D27 |
| 359 | Hard | The terminal transaction number did not match (on a void or reversal). | D27 |
| 566 | Hard | Y or N required | D27 |
| 558 | Hard | Invalid Track 2 data | D27 |
| 321 | Hard | Invalid new password. The new password does not meet the minimum security criteria | D27 |
| 108 | Hard | Refer to issuer‘s special conditions | D27 |
| 341 | Hard | Invalid status change. The status change requested (e.g. lost/stolen, freeze active card) cannot be performed. | D27 |
| 550 | Hard | Invalid Vehicle | D27 |
| 331 | Hard | Balance not available (denial). Due to an internal First Data Closed Loop Gift Card (CLGC) issue, information from this account could not be retrieved. | D27 |
| 151 | Hard | Activation failed | D27 |
| 914 | Hard | Void/Full Reversal requests in which the Original Authorization was not found. | D27 |
| 502 | Hard | Invalid State Code. | D27 |
| 726 | Hard | Unable to Locate Record On File. | D27 |
| 807 | Hard | Over non-fuel limit | D27 |
| 381 | Hard | Bulk activation unattempted error | D27 |
| 368 | Hard | No account link. | D27 |
| 351 | Hard | First Data Voice Services returns this response on Internet transactions where the interface input parameter is not valid. | D27 |
| 822 | Hard | Over chain product velocity count | D27 |
| 814 | Hard | Over merchant daily velocity amount | D27 |
| 524 | Hard | Debit Switch unavailable Timeout Retry –Communications link to debit/EBT network gateway is down or responded with a "System Malfunction (96)" message | D27 |
| 344 | Hard | Internet access disabled. | D27 |
| 553 | Hard | Exceeds transaction total limit per product class. | D27 |
| 316 | Hard | Incorrect location. There was a problem with the merchant location. | D27 |
| 336 | Hard | Bad authorization code. The authorization code test failed. | D27 |
| 154 | Hard | Over monthly limit | D27 |
| 561 | Hard | Invalid Restriction Code | D27 |
| 326 | Hard | Incorrect transaction version or format number for POS transactions. | D27 |
| 311 | Hard | Not lost or stolen. | D27 |
| 942 | Hard | Customer cancellation | D27 |
| 507 | Hard | New Account Information available. | D27 |
| 775 | Hard | Subsystem Unavailable. | D27 |
| 810 | Hard | Over card velocity amount | D27 |
| 384 | Hard | Account row locked. | D27 |
| 529 | Hard | Resubmission of transaction violates debit/EBT network frequency. | D27 |
| 802 | Hard | Imprint card | D27 |
| 374 | Hard | Product code(s) restricted. | D27 |
| 355 | Hard | Invalid currency. The provided currency is invalid. | D27 |
| 825 | Hard | No chain ID for chain merchant | D27 |
| 817 | Hard | Over merchant product velocity count | D27 |
| 556 | Hard | Exceeds quantity | D27 |
| 319 | Hard | Invalid clerk. The clerk field was either missing, when required, or the content did not match the requirements | D27 |
| 348 | Hard | Invalid transaction source. The provided source (field EA) is not valid for this transaction. | D27 |
| 356 | Hard | Request not International. Merchant configured to require currency information for each financial transaction, however none was sent. | D27 |
| 339 | Hard | Transaction history not available. | D27 |
| 157 | Hard | Invalid entry | D27 |
| 329 | Hard | Bad_repay_date. | D27 |
| 603 | Hard | Close Unavailable | D27 |
| 564 | Hard | Over cash limit | D27 |
| 723 | Hard | Driver’s License or ID is Required | D27 |
| 360 | Hard | First Data Voice Services added a layer of validation that checks the data they receive from CLGC to make sure it is HTML friendly (i.e. no binary data). First Data Voice Services will return this response on Internet transactions if the check fails (th | D27 |
| 915 | Hard | Timeout Reversal not supported. Resend the original transaction. Do not retry the timeout reversal | D27 |
| 820 | Hard | Over chain daily velocity amount | D27 |
| 520 | Hard | Reversal Rejected. Do not try again. | D27 |
| 906 | Hard | System Error. There is a problem with the host processing system. Call your helpdesk or operations support. | D27 |
| 404 | Hard | TransArmor Key Error. | D27 |
| 542 | Hard | DUKPT: An error while processing the PIN block that is not related to the point-ofsale equipment. Contact the Help Desk for assistance. | D27 |
| 805 | Hard | Velocity exceeded | D27 |
| 377 | Hard | Already active and reloadable. | D27 |
| 567 | Hard | Over repair limit | D27 |
| 559 | Hard | Voyager ID problem | D27 |
| 322 | Hard | Exceeded account reloads. The clerk/user/location was only permitted to reload some number of accounts. That number was exceeded. (See your Business Manager in order to extend this limit.) | D27 |
| 130 | Hard | Invalid terminal. | D27 |
| 342 | Hard | Void of activation after account activity. | D27 |
| 551 | Hard | Invalid Driver | D27 |
| 332 | Hard | Account locked. | D27 |
| 152 | Hard | Exceeds limit | D27 |
| 525 | Hard | Debit/EBT network gateway cannot get through to the ISSUER. | D27 |
| 923 | Hard | Request in progress | D27 |
| 940 | Hard | Error. | D27 |
| 503 | Hard | New Account Information. | D27 |
| 729 | Hard | Hard Negative Info On File. | D27 |
| 808 | Hard | Invalid location | D27 |
| 382 | Hard | Bulk activation package amount error. | D27 |
| 792 | Hard | See attendant. | D27 |
| 369 | Hard | Invalid time zone. | D27 |
| 352 | Hard | First Data Voice Services returns this response on Internet transactions where they did not receive a response from CLGC. | D27 |
| 823 | Hard | Over chain product velocity both | D27 |
| 815 | Hard | Over merchant daily velocity both | D27 |
| 315 | Hard | Bad mag stripe. The mag stripe could not be parsed for account information | D27 |
| 345 | Hard | Invalid EAN. The EAN is not correc t for the provided account number. | D27 |
| 346 | Hard | Invalid merchant key. The merchant key block provided is invalid. (e.g. The working key provided in an Assign Merchant Working Key transaction). | D27 |
| 337 | Hard | Too many transactions requested. | D27 |
| 155 | Hard | Recharge amount exceeded | D27 |
| 122 | Hard | Security violation | D27 |
| 601 | Hard | Invalid Batch Number | D27 |
| 562 | Hard | Pay at pump not allowed | D27 |
| 327 | Hard | Request not permitted by this account. | D27 |
| 522 | Soft | Cash Back greater than total Transaction amount. | D28 |
| 104 | Soft | Restricted card | D29 |
| 105 | Soft | Call acquirer's security department | D30 |
| 727 | Soft | Refer – Call Authorization (Checks only). | D30 |
| 728 | Soft | Referred – Skip Trace Info. | D30 |
| 107 | Soft | Call for authorization | D30 |
| 129 | Soft | Suspected counterfeit card | D31 |
| 102 | Soft | Suspected fraud | D31 |
| 150 | Soft | Invalid merchant set up | D33 |
| 569 | Soft | Invalid user | D33 |
| 133 | Soft | The TPP ID was not found | D34 |
Groups
Provider Codes: Hide
- FirsData ACH Realtime
- First Data Account Updater
- FirstData BuyPass (real-time)
- FirstData Compass (batch)
- FirstData Compass (real-time)
- FirstData Compass Chargeback Disputing
- FirstData DFM (Wells Fargo) Chargeback
- FirstData Global Gateway (Linkpoint) (real-time)
- FirstData Nashville (real-time)
- FirstData North (real-time)
- FirstData Omaha (real-time)
- FirstData OmniPay (real-time)
- FirstData Rapid Connect (real-time)
- TransArmor Compass StrongAuth Tokenization
- TransArmor Nashville StrongAuth Tokenization
FirstData Rapid Connect (real-time) Response Codes:
Transaction Responses
| Code | Type | Message | CSI Pay Code |
|---|---|---|---|
| 000 | Good | Approve | A01 |
| 703 | Good | Approved EMV Key Load, more key load data pending. | A01 |
| 003 | Good | Approve VIP | A01 |
| 785 | Good | No reason to decline | A01 |
| 701 | Good | Approved EMV Key Load | A01 |
| 334 | Good | Already reversed. | A03 |
| 002 | Good | Approve for partial amount. | A05 |
| 124 | Soft | Violation of law. | D01 |
| 708 | Soft | Honor With Authentication. | D01 |
| 514 | Soft | Do not try again – Applies to recurring authorizations only. There was security violation. | D01 |
| 791 | Soft | Not approved. Used only in Visa bill/recurring payment. Merchant must stop recurring payment requests. | D01 |
| 500 | Soft | Decline. | D01 |
| 773 | Soft | Unsuccessful. | D01 |
| 515 | Soft | Declined. No term record on First Data system. | D01 |
| 911 | Soft | Card issuer timed out. | D01 |
| 100 | Soft | Do not honor | D01 |
| 540 | Soft | Edit Honor. | D01 |
| 513 | Soft | Decline. Transaction not permitted to acquirer or terminal. | D01 |
| 790 | Soft | Not approved. Used only in Visa bill/recurring payment. Merchant must not resubmit same transaction but may continue billing process in subsequent billing period. | D01 |
| 132 | Hard | Unmatched card expiry date. | D02 |
| 116 | Soft | Not sufficient funds | D03 |
| 521 | Soft | Enter lesser amount. | D03 |
| 370 | Hard | Account on hold. | D04 |
| 704 | Hard | Pick Up Card. | D04 |
| 767 | Hard | Hard Capture; Pick Up. | D04 |
| 373 | Hard | Invalid Card Account. | D05 |
| 118 | Hard | No card record. | D05 |
| 506 | Hard | Invalid Checking Account Number. | D05 |
| 131 | Hard | Invalid account number. | D05 |
| 526 | Hard | Undefined Card – Debit/EBT network gateway cannot route card based on Merchant Entitlement | D05 |
| 541 | Hard | No Savings Account. | D06 |
| 302 | Hard | Account closed. The account was closed, probably because the account balance was $0.00. | D06 |
| 304 | Hard | Inactive account. The account has not been activated by an approved location. | D06 |
| 378 | Hard | Account is Purged. The Account record was purged from the database. | D06 |
| 303 | Hard | Unknown account. The account could not be located in the account table. | D06 |
| 117 | Soft | Incorrect PIN. | D07 |
| 959 | Soft | CAV failed | D08 |
| 954 | Soft | CCV failed. | D08 |
| 958 | Soft | CCV2 failed | D08 |
| 517 | Soft | CVV2 Declined. | D08 |
| 776 | Soft | Duplicate Completion. | D09 |
| 772 | Soft | Duplicate Return. | D09 |
| 913 | Soft | Duplicate transaction. | D09 |
| 774 | Soft | Duplicate Reversal. | D09 |
| 208 | Hard | Lost card. | D10 |
| 731 | Hard | Rejected Lost/Stolen Checks | D10 |
| 209 | Hard | Stolen card. | D11 |
| 120 | Soft | Transaction not permitted to terminal. | D12 |
| 909 | Soft | System malfunction. | D12 |
| 907 | Soft | Card issuer or switch inoperative | D12 |
| 963 | Soft | Acquirer channel unavailable | D12 |
| 402 | Soft | TransArmor Service Unavailable. | D12 |
| 119 | Soft | Transaction not permitted to cardholder. | D12 |
| 512 | Soft | Service not allowed. | D12 |
| 123 | Soft | Exceeds withdrawal frequency limit. | D15 |
| 528 | Soft | Debit/EBT transaction count exceeds pre-determined limit in specified time/ Withdrawal limit exceeded. | D15 |
| 121 | Soft | Exceeds withdrawal amount limit. | D15 |
| 554 | Soft | Over daily limit | D15 |
| 782 | Soft | Count Exceeds Limit. | D15 |
| 510 | Hard | New Account Information – Applies to recurring authorizations only. The card has expired | D16 |
| 101 | Hard | Expired card. | D16 |
| 511 | Hard | Try again later – Applies to recurring authorizations only. The card has expired. Get the new expiration date and try again | D16 |
| 509 | Hard | Do not try again – Applies to recurring authorizations only. The card has expired | D16 |
| 920 | Soft | Security H/W or S/W error - try again | D17 |
| 508 | Soft | Try again later – Declined: Association‗s payment cancellation advice code provided. Applies to recurring authorizations only. These are examples of what may have occurred: the account is over the credit limit try again in 72 hours. | D17 |
| 921 | Soft | Security H/W or S/W error - no action | D17 |
| 516 | Soft | Please retry – Reasons for this error are one of the following: Format Error, Unable to route transaction, Switch or issuer unavailable, System Busy, Timeout | D17 |
| 505 | Soft | Please retry. | D17 |
| 318 | Soft | Invalid amount. There was a problem with the amount field in the transaction format – more or less than min/max amounts specified in the promotion for that transaction. | D18 |
| 771 | Soft | Amount Too Large. | D18 |
| 110 | Soft | Invalid amount | D18 |
| 106 | Soft | Allowable PIN tries exceeded | D21 |
| 944 | Hard | Invalid response | D27 |
| 114 | Hard | Invalid account type | D27 |
| 518 | Hard | Invalid account/date or sales date in future. | D27 |
| 902 | Hard | Invalid transaction. This card or terminal is not permitted to perform this transaction, or the transaction type is invalid, or First Data is unable to route a refund request to the network. | D27 |
| 811 | Hard | Over issuer velocity count | D27 |
| 385 | Hard | Accepted but not yet processed. | D27 |
| 530 | Hard | The authorizing network has a problem decrypting the cryptogram in the request. | D27 |
| 803 | Hard | Not on file | D27 |
| 375 | Hard | Bad Post Date. The Post Date is not a valid date. | D27 |
| 721 | Hard | Invalid ZIP Code | D27 |
| 357 | Hard | Currency conversion error. Internal CLGC system error. | D27 |
| 826 | Hard | Signature required | D27 |
| 818 | Hard | Over merchant product velocity both | D27 |
| 565 | Hard | Fuel price error | D27 |
| 557 | Hard | Invalid prompt entry | D27 |
| 320 | Hard | Invalid password. | D27 |
| 001 | Hard | Schema Validation Error | D27 |
| 349 | Hard | Account already linked. (e.g. Response when enabling a physical card, when the two provided accounts have already been linked together.) | D27 |
| 340 | Hard | New password required. | D27 |
| 401 | Hard | Offer Processing Error | D27 |
| 330 | Hard | Bad checksum. The checksum provided is incorrect. | D27 |
| 604 | Hard | Close Not Valid | D27 |
| 702 | Hard | EMV Key Download Error. | D27 |
| 806 | Hard | Authorization ID needed | D27 |
| 380 | Hard | Bulk activation error. | D27 |
| 724 | Hard | Referred - Not Active | D27 |
| 367 | Hard | Target embossed card entered and Transaction count entered do not match. | D27 |
| 350 | Hard | Account not in inactive state. (e.g. Response when enabling a physical card, when the physical card in not in an inactive state.) | D27 |
| 821 | Hard | Over chain daily velocity both | D27 |
| 813 | Hard | Over merchant daily velocity count | D27 |
| 523 | Hard | Crypto box is offline. | D27 |
| 908 | Hard | Transaction destination not found for routing. | D27 |
| 501 | Hard | Date of Birth Error for Check Processing. | D27 |
| 109 | Hard | Invalid merchant. The merchant is not in the merchant database or the merchant is not permitted to use this particular card. | D27 |
| 333 | Hard | No previous transaction. The void or reversal transaction could not be matched to a previous (original) transaction. In the case of a pre-auth redemption, the corresponding locking transaction could not be identified. | D27 |
| 153 | Hard | Already redeemed | D27 |
| 568 | Hard | Over additive limit | D27 |
| 560 | Hard | Invalid Odometer | D27 |
| 323 | Hard | Password retry exceeded. The user account has been frozen because the user attempted access and was denied. Seek management assistance. | D27 |
| 308 | Hard | Already active. The card is already active and does not need to be reactivated | D27 |
| 343 | Hard | No phone service. Attempted a calling card transaction on an account which is not configured for calling card activity. | D27 |
| 552 | Hard | Invalid Product | D27 |
| 527 | Hard | Network Response indicates that Merchant ID/SE is invalid. | D27 |
| 924 | Hard | Limit check failed | D27 |
| 941 | Hard | Invalid issuer. | D27 |
| 504 | Hard | Do not try again. | D27 |
| 740 | Hard | Totals Unavailable. | D27 |
| 809 | Hard | Over card velocity count | D27 |
| 383 | Hard | Store location zero not allowed. | D27 |
| 801 | Hard | Over merchandise limit | D27 |
| 372 | Hard | Promo location restricted. | D27 |
| 353 | Hard | First Data Voice Services returns this response on Internet transactions where the client certificate is invalid. | D27 |
| 824 | Hard | Over chain product velocity amount | D27 |
| 816 | Hard | Over merchant product velocity amount | D27 |
| 328 | Hard | Request not permitted by this merchant location. | D27 |
| 317 | Hard | Max balance exceeded. The transaction, if completed, would cause the account balance to be exceeded by the max_balance as specified in the promotion. Some merchants set the max_balance to a value twice the max transaction amount. | D27 |
| 347 | Hard | Promotions for Internet virtual and physical cards do not match. When enabling a physical card to a virtual card, both must be from the same promotion. Cards for bulk activation request must be from the same promotion | D27 |
| 555 | Hard | Invalid Date/Time | D27 |
| 354 | Hard | Merchant not configured as International although the account requires it. (e.g. The account allows currency conversion but the merchant is not configured for International.) | D27 |
| 338 | Hard | No transactions available/no more transactions available. There are no transactions for this account or there are no transactions as determined by the specified first transaction number. | D27 |
| 156 | Hard | Max number of recharges exceeded | D27 |
| 602 | Hard | No Open Batch | D27 |
| 563 | Hard | Over fuel limit | D27 |
| 819 | Hard | Over chain daily velocity count | D27 |
| 950 | Hard | Violation of business arrangement | D27 |
| 519 | Hard | Invalid Effective Date. | D27 |
| 904 | Hard | Format error. | D27 |
| 812 | Hard | Over issuer velocity amount | D27 |
| 403 | Hard | TransArmor Invalid Token or Account Number. | D27 |
| 532 | Hard | The DUKPT Base Derivation key is missing or incorrect in the PIN pad, or PIN key synchronization error. | D27 |
| 804 | Hard | Fuel only | D27 |
| 376 | Hard | Account status is void lock. | D27 |
| 722 | Hard | Invalid value in the field | D27 |
| 359 | Hard | The terminal transaction number did not match (on a void or reversal). | D27 |
| 566 | Hard | Y or N required | D27 |
| 558 | Hard | Invalid Track 2 data | D27 |
| 321 | Hard | Invalid new password. The new password does not meet the minimum security criteria | D27 |
| 108 | Hard | Refer to issuer‘s special conditions | D27 |
| 341 | Hard | Invalid status change. The status change requested (e.g. lost/stolen, freeze active card) cannot be performed. | D27 |
| 550 | Hard | Invalid Vehicle | D27 |
| 331 | Hard | Balance not available (denial). Due to an internal First Data Closed Loop Gift Card (CLGC) issue, information from this account could not be retrieved. | D27 |
| 151 | Hard | Activation failed | D27 |
| 914 | Hard | Void/Full Reversal requests in which the Original Authorization was not found. | D27 |
| 502 | Hard | Invalid State Code. | D27 |
| 726 | Hard | Unable to Locate Record On File. | D27 |
| 807 | Hard | Over non-fuel limit | D27 |
| 381 | Hard | Bulk activation unattempted error | D27 |
| 368 | Hard | No account link. | D27 |
| 351 | Hard | First Data Voice Services returns this response on Internet transactions where the interface input parameter is not valid. | D27 |
| 822 | Hard | Over chain product velocity count | D27 |
| 814 | Hard | Over merchant daily velocity amount | D27 |
| 524 | Hard | Debit Switch unavailable Timeout Retry –Communications link to debit/EBT network gateway is down or responded with a "System Malfunction (96)" message | D27 |
| 344 | Hard | Internet access disabled. | D27 |
| 553 | Hard | Exceeds transaction total limit per product class. | D27 |
| 316 | Hard | Incorrect location. There was a problem with the merchant location. | D27 |
| 336 | Hard | Bad authorization code. The authorization code test failed. | D27 |
| 154 | Hard | Over monthly limit | D27 |
| 561 | Hard | Invalid Restriction Code | D27 |
| 326 | Hard | Incorrect transaction version or format number for POS transactions. | D27 |
| 311 | Hard | Not lost or stolen. | D27 |
| 942 | Hard | Customer cancellation | D27 |
| 507 | Hard | New Account Information available. | D27 |
| 775 | Hard | Subsystem Unavailable. | D27 |
| 810 | Hard | Over card velocity amount | D27 |
| 384 | Hard | Account row locked. | D27 |
| 529 | Hard | Resubmission of transaction violates debit/EBT network frequency. | D27 |
| 802 | Hard | Imprint card | D27 |
| 374 | Hard | Product code(s) restricted. | D27 |
| 355 | Hard | Invalid currency. The provided currency is invalid. | D27 |
| 825 | Hard | No chain ID for chain merchant | D27 |
| 817 | Hard | Over merchant product velocity count | D27 |
| 556 | Hard | Exceeds quantity | D27 |
| 319 | Hard | Invalid clerk. The clerk field was either missing, when required, or the content did not match the requirements | D27 |
| 348 | Hard | Invalid transaction source. The provided source (field EA) is not valid for this transaction. | D27 |
| 356 | Hard | Request not International. Merchant configured to require currency information for each financial transaction, however none was sent. | D27 |
| 339 | Hard | Transaction history not available. | D27 |
| 157 | Hard | Invalid entry | D27 |
| 329 | Hard | Bad_repay_date. | D27 |
| 603 | Hard | Close Unavailable | D27 |
| 564 | Hard | Over cash limit | D27 |
| 723 | Hard | Driver’s License or ID is Required | D27 |
| 360 | Hard | First Data Voice Services added a layer of validation that checks the data they receive from CLGC to make sure it is HTML friendly (i.e. no binary data). First Data Voice Services will return this response on Internet transactions if the check fails (th | D27 |
| 915 | Hard | Timeout Reversal not supported. Resend the original transaction. Do not retry the timeout reversal | D27 |
| 820 | Hard | Over chain daily velocity amount | D27 |
| 520 | Hard | Reversal Rejected. Do not try again. | D27 |
| 906 | Hard | System Error. There is a problem with the host processing system. Call your helpdesk or operations support. | D27 |
| 404 | Hard | TransArmor Key Error. | D27 |
| 542 | Hard | DUKPT: An error while processing the PIN block that is not related to the point-ofsale equipment. Contact the Help Desk for assistance. | D27 |
| 805 | Hard | Velocity exceeded | D27 |
| 377 | Hard | Already active and reloadable. | D27 |
| 567 | Hard | Over repair limit | D27 |
| 559 | Hard | Voyager ID problem | D27 |
| 322 | Hard | Exceeded account reloads. The clerk/user/location was only permitted to reload some number of accounts. That number was exceeded. (See your Business Manager in order to extend this limit.) | D27 |
| 130 | Hard | Invalid terminal. | D27 |
| 342 | Hard | Void of activation after account activity. | D27 |
| 551 | Hard | Invalid Driver | D27 |
| 332 | Hard | Account locked. | D27 |
| 152 | Hard | Exceeds limit | D27 |
| 525 | Hard | Debit/EBT network gateway cannot get through to the ISSUER. | D27 |
| 923 | Hard | Request in progress | D27 |
| 940 | Hard | Error. | D27 |
| 503 | Hard | New Account Information. | D27 |
| 729 | Hard | Hard Negative Info On File. | D27 |
| 808 | Hard | Invalid location | D27 |
| 382 | Hard | Bulk activation package amount error. | D27 |
| 792 | Hard | See attendant. | D27 |
| 369 | Hard | Invalid time zone. | D27 |
| 352 | Hard | First Data Voice Services returns this response on Internet transactions where they did not receive a response from CLGC. | D27 |
| 823 | Hard | Over chain product velocity both | D27 |
| 815 | Hard | Over merchant daily velocity both | D27 |
| 315 | Hard | Bad mag stripe. The mag stripe could not be parsed for account information | D27 |
| 345 | Hard | Invalid EAN. The EAN is not correc t for the provided account number. | D27 |
| 346 | Hard | Invalid merchant key. The merchant key block provided is invalid. (e.g. The working key provided in an Assign Merchant Working Key transaction). | D27 |
| 337 | Hard | Too many transactions requested. | D27 |
| 155 | Hard | Recharge amount exceeded | D27 |
| 122 | Hard | Security violation | D27 |
| 601 | Hard | Invalid Batch Number | D27 |
| 562 | Hard | Pay at pump not allowed | D27 |
| 327 | Hard | Request not permitted by this account. | D27 |
| 522 | Soft | Cash Back greater than total Transaction amount. | D28 |
| 104 | Soft | Restricted card | D29 |
| 105 | Soft | Call acquirer's security department | D30 |
| 727 | Soft | Refer – Call Authorization (Checks only). | D30 |
| 728 | Soft | Referred – Skip Trace Info. | D30 |
| 107 | Soft | Call for authorization | D30 |
| 129 | Soft | Suspected counterfeit card | D31 |
| 102 | Soft | Suspected fraud | D31 |
| 150 | Soft | Invalid merchant set up | D33 |
| 569 | Soft | Invalid user | D33 |
| 133 | Soft | The TPP ID was not found | D34 |
Provider Codes: Hide
- Agreement Express Verification
- JangoMail Email Service
- Lexis Nexis Skip Tracing
- Magento Shopping Cart
- Napse VTOL (real-time)
- Napse VTOL Cards-batch
- RevSpring (ex Dantom) Print House
- SendGrid SMTP Email Service
- StrongAuth Appliance Tokenization
- Subuno Reconciliation
- Transaction Processing Gateway (TPG) Fulfillment
- TransUnion Credit Bureau
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