Countries:
No Providers
Provider Codes: Hide
- FirsData ACH Realtime
- First Data Account Updater
- FirstData BuyPass (real-time)
- FirstData Compass (batch)
- FirstData Compass (real-time)
- FirstData Compass Chargeback Disputing
- FirstData DFM (Wells Fargo) Chargeback
- FirstData Global Gateway (Linkpoint) (real-time)
- FirstData Nashville (real-time)
- FirstData North (real-time)
- FirstData Omaha (real-time)
- FirstData OmniPay (real-time)
- FirstData Rapid Connect (real-time)
- TransArmor Compass StrongAuth Tokenization
- TransArmor Nashville StrongAuth Tokenization
FirstData Rapid Connect (real-time) Response Codes:
Transaction Responses
| Code | Type | Message | CSI Pay Code |
|---|---|---|---|
| 703 | Good | Approved EMV Key Load, more key load data pending. | A01 |
| 003 | Good | Approve VIP | A01 |
| 785 | Good | No reason to decline | A01 |
| 701 | Good | Approved EMV Key Load | A01 |
| 000 | Good | Approve | A01 |
| 334 | Good | Already reversed. | A03 |
| 002 | Good | Approve for partial amount. | A05 |
| 514 | Soft | Do not try again – Applies to recurring authorizations only. There was security violation. | D01 |
| 708 | Soft | Honor With Authentication. | D01 |
| 791 | Soft | Not approved. Used only in Visa bill/recurring payment. Merchant must stop recurring payment requests. | D01 |
| 500 | Soft | Decline. | D01 |
| 515 | Soft | Declined. No term record on First Data system. | D01 |
| 773 | Soft | Unsuccessful. | D01 |
| 100 | Soft | Do not honor | D01 |
| 911 | Soft | Card issuer timed out. | D01 |
| 513 | Soft | Decline. Transaction not permitted to acquirer or terminal. | D01 |
| 540 | Soft | Edit Honor. | D01 |
| 790 | Soft | Not approved. Used only in Visa bill/recurring payment. Merchant must not resubmit same transaction but may continue billing process in subsequent billing period. | D01 |
| 124 | Soft | Violation of law. | D01 |
| 132 | Hard | Unmatched card expiry date. | D02 |
| 116 | Soft | Not sufficient funds | D03 |
| 521 | Soft | Enter lesser amount. | D03 |
| 370 | Hard | Account on hold. | D04 |
| 704 | Hard | Pick Up Card. | D04 |
| 767 | Hard | Hard Capture; Pick Up. | D04 |
| 118 | Hard | No card record. | D05 |
| 506 | Hard | Invalid Checking Account Number. | D05 |
| 131 | Hard | Invalid account number. | D05 |
| 526 | Hard | Undefined Card – Debit/EBT network gateway cannot route card based on Merchant Entitlement | D05 |
| 373 | Hard | Invalid Card Account. | D05 |
| 303 | Hard | Unknown account. The account could not be located in the account table. | D06 |
| 302 | Hard | Account closed. The account was closed, probably because the account balance was $0.00. | D06 |
| 541 | Hard | No Savings Account. | D06 |
| 304 | Hard | Inactive account. The account has not been activated by an approved location. | D06 |
| 378 | Hard | Account is Purged. The Account record was purged from the database. | D06 |
| 117 | Soft | Incorrect PIN. | D07 |
| 958 | Soft | CCV2 failed | D08 |
| 954 | Soft | CCV failed. | D08 |
| 959 | Soft | CAV failed | D08 |
| 517 | Soft | CVV2 Declined. | D08 |
| 774 | Soft | Duplicate Reversal. | D09 |
| 776 | Soft | Duplicate Completion. | D09 |
| 772 | Soft | Duplicate Return. | D09 |
| 913 | Soft | Duplicate transaction. | D09 |
| 208 | Hard | Lost card. | D10 |
| 731 | Hard | Rejected Lost/Stolen Checks | D10 |
| 209 | Hard | Stolen card. | D11 |
| 512 | Soft | Service not allowed. | D12 |
| 907 | Soft | Card issuer or switch inoperative | D12 |
| 120 | Soft | Transaction not permitted to terminal. | D12 |
| 909 | Soft | System malfunction. | D12 |
| 402 | Soft | TransArmor Service Unavailable. | D12 |
| 963 | Soft | Acquirer channel unavailable | D12 |
| 119 | Soft | Transaction not permitted to cardholder. | D12 |
| 528 | Soft | Debit/EBT transaction count exceeds pre-determined limit in specified time/ Withdrawal limit exceeded. | D15 |
| 121 | Soft | Exceeds withdrawal amount limit. | D15 |
| 782 | Soft | Count Exceeds Limit. | D15 |
| 123 | Soft | Exceeds withdrawal frequency limit. | D15 |
| 554 | Soft | Over daily limit | D15 |
| 511 | Hard | Try again later – Applies to recurring authorizations only. The card has expired. Get the new expiration date and try again | D16 |
| 509 | Hard | Do not try again – Applies to recurring authorizations only. The card has expired | D16 |
| 510 | Hard | New Account Information – Applies to recurring authorizations only. The card has expired | D16 |
| 101 | Hard | Expired card. | D16 |
| 920 | Soft | Security H/W or S/W error - try again | D17 |
| 516 | Soft | Please retry – Reasons for this error are one of the following: Format Error, Unable to route transaction, Switch or issuer unavailable, System Busy, Timeout | D17 |
| 505 | Soft | Please retry. | D17 |
| 921 | Soft | Security H/W or S/W error - no action | D17 |
| 508 | Soft | Try again later – Declined: Association‗s payment cancellation advice code provided. Applies to recurring authorizations only. These are examples of what may have occurred: the account is over the credit limit try again in 72 hours. | D17 |
| 771 | Soft | Amount Too Large. | D18 |
| 110 | Soft | Invalid amount | D18 |
| 318 | Soft | Invalid amount. There was a problem with the amount field in the transaction format – more or less than min/max amounts specified in the promotion for that transaction. | D18 |
| 106 | Soft | Allowable PIN tries exceeded | D21 |
| 109 | Hard | Invalid merchant. The merchant is not in the merchant database or the merchant is not permitted to use this particular card. | D27 |
| 344 | Hard | Internet access disabled. | D27 |
| 336 | Hard | Bad authorization code. The authorization code test failed. | D27 |
| 914 | Hard | Void/Full Reversal requests in which the Original Authorization was not found. | D27 |
| 518 | Hard | Invalid account/date or sales date in future. | D27 |
| 322 | Hard | Exceeded account reloads. The clerk/user/location was only permitted to reload some number of accounts. That number was exceeded. (See your Business Manager in order to extend this limit.) | D27 |
| 821 | Hard | Over chain daily velocity both | D27 |
| 726 | Hard | Unable to Locate Record On File. | D27 |
| 385 | Hard | Accepted but not yet processed. | D27 |
| 130 | Hard | Invalid terminal. | D27 |
| 566 | Hard | Y or N required | D27 |
| 813 | Hard | Over merchant daily velocity count | D27 |
| 558 | Hard | Invalid Track 2 data | D27 |
| 552 | Hard | Invalid Product | D27 |
| 810 | Hard | Over card velocity amount | D27 |
| 153 | Hard | Already redeemed | D27 |
| 376 | Hard | Account status is void lock. | D27 |
| 802 | Hard | Imprint card | D27 |
| 359 | Hard | The terminal transaction number did not match (on a void or reversal). | D27 |
| 348 | Hard | Invalid transaction source. The provided source (field EA) is not valid for this transaction. | D27 |
| 339 | Hard | Transaction history not available. | D27 |
| 329 | Hard | Bad_repay_date. | D27 |
| 923 | Hard | Request in progress | D27 |
| 354 | Hard | Merchant not configured as International although the account requires it. (e.g. The account allows currency conversion but the merchant is not configured for International.) | D27 |
| 555 | Hard | Invalid Date/Time | D27 |
| 156 | Hard | Max number of recharges exceeded | D27 |
| 381 | Hard | Bulk activation unattempted error | D27 |
| 805 | Hard | Velocity exceeded | D27 |
| 368 | Hard | No account link. | D27 |
| 723 | Hard | Driver’s License or ID is Required | D27 |
| 351 | Hard | First Data Voice Services returns this response on Internet transactions where the interface input parameter is not valid. | D27 |
| 523 | Hard | Crypto box is offline. | D27 |
| 327 | Hard | Request not permitted by this account. | D27 |
| 824 | Hard | Over chain product velocity amount | D27 |
| 775 | Hard | Subsystem Unavailable. | D27 |
| 501 | Hard | Date of Birth Error for Check Processing. | D27 |
| 315 | Hard | Bad mag stripe. The mag stripe could not be parsed for account information | D27 |
| 816 | Hard | Over merchant product velocity amount | D27 |
| 529 | Hard | Resubmission of transaction violates debit/EBT network frequency. | D27 |
| 561 | Hard | Invalid Restriction Code | D27 |
| 944 | Hard | Invalid response | D27 |
| 342 | Hard | Void of activation after account activity. | D27 |
| 332 | Hard | Account locked. | D27 |
| 504 | Hard | Do not try again. | D27 |
| 320 | Hard | Invalid password. | D27 |
| 603 | Hard | Close Unavailable | D27 |
| 819 | Hard | Over chain daily velocity count | D27 |
| 542 | Hard | DUKPT: An error while processing the PIN block that is not related to the point-ofsale equipment. Contact the Help Desk for assistance. | D27 |
| 383 | Hard | Store location zero not allowed. | D27 |
| 001 | Hard | Schema Validation Error | D27 |
| 564 | Hard | Over cash limit | D27 |
| 556 | Hard | Exceeds quantity | D27 |
| 550 | Hard | Invalid Vehicle | D27 |
| 808 | Hard | Invalid location | D27 |
| 151 | Hard | Activation failed | D27 |
| 374 | Hard | Product code(s) restricted. | D27 |
| 792 | Hard | See attendant. | D27 |
| 355 | Hard | Invalid currency. The provided currency is invalid. | D27 |
| 527 | Hard | Network Response indicates that Merchant ID/SE is invalid. | D27 |
| 906 | Hard | System Error. There is a problem with the host processing system. Call your helpdesk or operations support. | D27 |
| 316 | Hard | Incorrect location. There was a problem with the merchant location. | D27 |
| 345 | Hard | Invalid EAN. The EAN is not correc t for the provided account number. | D27 |
| 337 | Hard | Too many transactions requested. | D27 |
| 803 | Hard | Not on file | D27 |
| 360 | Hard | First Data Voice Services added a layer of validation that checks the data they receive from CLGC to make sure it is HTML friendly (i.e. no binary data). First Data Voice Services will return this response on Internet transactions if the check fails (th | D27 |
| 721 | Hard | Invalid ZIP Code | D27 |
| 940 | Hard | Error. | D27 |
| 519 | Hard | Invalid Effective Date. | D27 |
| 323 | Hard | Password retry exceeded. The user account has been frozen because the user attempted access and was denied. Seek management assistance. | D27 |
| 822 | Hard | Over chain product velocity count | D27 |
| 729 | Hard | Hard Negative Info On File. | D27 |
| 403 | Hard | TransArmor Invalid Token or Account Number. | D27 |
| 308 | Hard | Already active. The card is already active and does not need to be reactivated | D27 |
| 567 | Hard | Over repair limit | D27 |
| 814 | Hard | Over merchant daily velocity amount | D27 |
| 559 | Hard | Voyager ID problem | D27 |
| 553 | Hard | Exceeds transaction total limit per product class. | D27 |
| 811 | Hard | Over issuer velocity count | D27 |
| 154 | Hard | Over monthly limit | D27 |
| 377 | Hard | Already active and reloadable. | D27 |
| 349 | Hard | Account already linked. (e.g. Response when enabling a physical card, when the two provided accounts have already been linked together.) | D27 |
| 340 | Hard | New password required. | D27 |
| 330 | Hard | Bad checksum. The checksum provided is incorrect. | D27 |
| 924 | Hard | Limit check failed | D27 |
| 356 | Hard | Request not International. Merchant configured to require currency information for each financial transaction, however none was sent. | D27 |
| 157 | Hard | Invalid entry | D27 |
| 806 | Hard | Authorization ID needed | D27 |
| 369 | Hard | Invalid time zone. | D27 |
| 724 | Hard | Referred - Not Active | D27 |
| 352 | Hard | First Data Voice Services returns this response on Internet transactions where they did not receive a response from CLGC. | D27 |
| 114 | Hard | Invalid account type | D27 |
| 524 | Hard | Debit Switch unavailable Timeout Retry –Communications link to debit/EBT network gateway is down or responded with a "System Malfunction (96)" message | D27 |
| 328 | Hard | Request not permitted by this merchant location. | D27 |
| 825 | Hard | No chain ID for chain merchant | D27 |
| 902 | Hard | Invalid transaction. This card or terminal is not permitted to perform this transaction, or the transaction type is invalid, or First Data is unable to route a refund request to the network. | D27 |
| 502 | Hard | Invalid State Code. | D27 |
| 317 | Hard | Max balance exceeded. The transaction, if completed, would cause the account balance to be exceeded by the max_balance as specified in the promotion. Some merchants set the max_balance to a value twice the max transaction amount. | D27 |
| 601 | Hard | Invalid Batch Number | D27 |
| 817 | Hard | Over merchant product velocity count | D27 |
| 530 | Hard | The authorizing network has a problem decrypting the cryptogram in the request. | D27 |
| 562 | Hard | Pay at pump not allowed | D27 |
| 950 | Hard | Violation of business arrangement | D27 |
| 343 | Hard | No phone service. Attempted a calling card transaction on an account which is not configured for calling card activity. | D27 |
| 333 | Hard | No previous transaction. The void or reversal transaction could not be matched to a previous (original) transaction. In the case of a pre-auth redemption, the corresponding locking transaction could not be identified. | D27 |
| 915 | Hard | Timeout Reversal not supported. Resend the original transaction. Do not retry the timeout reversal | D27 |
| 908 | Hard | Transaction destination not found for routing. | D27 |
| 507 | Hard | New Account Information available. | D27 |
| 321 | Hard | Invalid new password. The new password does not meet the minimum security criteria | D27 |
| 604 | Hard | Close Not Valid | D27 |
| 820 | Hard | Over chain daily velocity amount | D27 |
| 702 | Hard | EMV Key Download Error. | D27 |
| 384 | Hard | Account row locked. | D27 |
| 108 | Hard | Refer to issuer‘s special conditions | D27 |
| 565 | Hard | Fuel price error | D27 |
| 557 | Hard | Invalid prompt entry | D27 |
| 551 | Hard | Invalid Driver | D27 |
| 809 | Hard | Over card velocity count | D27 |
| 152 | Hard | Exceeds limit | D27 |
| 375 | Hard | Bad Post Date. The Post Date is not a valid date. | D27 |
| 801 | Hard | Over merchandise limit | D27 |
| 357 | Hard | Currency conversion error. Internal CLGC system error. | D27 |
| 338 | Hard | No transactions available/no more transactions available. There are no transactions for this account or there are no transactions as determined by the specified first transaction number. | D27 |
| 346 | Hard | Invalid merchant key. The merchant key block provided is invalid. (e.g. The working key provided in an Assign Merchant Working Key transaction). | D27 |
| 347 | Hard | Promotions for Internet virtual and physical cards do not match. When enabling a physical card to a virtual card, both must be from the same promotion. Cards for bulk activation request must be from the same promotion | D27 |
| 812 | Hard | Over issuer velocity amount | D27 |
| 155 | Hard | Recharge amount exceeded | D27 |
| 380 | Hard | Bulk activation error. | D27 |
| 804 | Hard | Fuel only | D27 |
| 122 | Hard | Security violation | D27 |
| 367 | Hard | Target embossed card entered and Transaction count entered do not match. | D27 |
| 722 | Hard | Invalid value in the field | D27 |
| 350 | Hard | Account not in inactive state. (e.g. Response when enabling a physical card, when the physical card in not in an inactive state.) | D27 |
| 941 | Hard | Invalid issuer. | D27 |
| 520 | Hard | Reversal Rejected. Do not try again. | D27 |
| 326 | Hard | Incorrect transaction version or format number for POS transactions. | D27 |
| 823 | Hard | Over chain product velocity both | D27 |
| 740 | Hard | Totals Unavailable. | D27 |
| 404 | Hard | TransArmor Key Error. | D27 |
| 311 | Hard | Not lost or stolen. | D27 |
| 568 | Hard | Over additive limit | D27 |
| 815 | Hard | Over merchant daily velocity both | D27 |
| 560 | Hard | Invalid Odometer | D27 |
| 341 | Hard | Invalid status change. The status change requested (e.g. lost/stolen, freeze active card) cannot be performed. | D27 |
| 331 | Hard | Balance not available (denial). Due to an internal First Data Closed Loop Gift Card (CLGC) issue, information from this account could not be retrieved. | D27 |
| 942 | Hard | Customer cancellation | D27 |
| 382 | Hard | Bulk activation package amount error. | D27 |
| 563 | Hard | Over fuel limit | D27 |
| 401 | Hard | Offer Processing Error | D27 |
| 807 | Hard | Over non-fuel limit | D27 |
| 372 | Hard | Promo location restricted. | D27 |
| 353 | Hard | First Data Voice Services returns this response on Internet transactions where the client certificate is invalid. | D27 |
| 525 | Hard | Debit/EBT network gateway cannot get through to the ISSUER. | D27 |
| 826 | Hard | Signature required | D27 |
| 904 | Hard | Format error. | D27 |
| 503 | Hard | New Account Information. | D27 |
| 319 | Hard | Invalid clerk. The clerk field was either missing, when required, or the content did not match the requirements | D27 |
| 602 | Hard | No Open Batch | D27 |
| 818 | Hard | Over merchant product velocity both | D27 |
| 532 | Hard | The DUKPT Base Derivation key is missing or incorrect in the PIN pad, or PIN key synchronization error. | D27 |
| 522 | Soft | Cash Back greater than total Transaction amount. | D28 |
| 104 | Soft | Restricted card | D29 |
| 107 | Soft | Call for authorization | D30 |
| 727 | Soft | Refer – Call Authorization (Checks only). | D30 |
| 105 | Soft | Call acquirer's security department | D30 |
| 728 | Soft | Referred – Skip Trace Info. | D30 |
| 129 | Soft | Suspected counterfeit card | D31 |
| 102 | Soft | Suspected fraud | D31 |
| 569 | Soft | Invalid user | D33 |
| 150 | Soft | Invalid merchant set up | D33 |
| 133 | Soft | The TPP ID was not found | D34 |
Groups
Provider Codes: Hide
- FirsData ACH Realtime
- First Data Account Updater
- FirstData BuyPass (real-time)
- FirstData Compass (batch)
- FirstData Compass (real-time)
- FirstData Compass Chargeback Disputing
- FirstData DFM (Wells Fargo) Chargeback
- FirstData Global Gateway (Linkpoint) (real-time)
- FirstData Nashville (real-time)
- FirstData North (real-time)
- FirstData Omaha (real-time)
- FirstData OmniPay (real-time)
- FirstData Rapid Connect (real-time)
- TransArmor Compass StrongAuth Tokenization
- TransArmor Nashville StrongAuth Tokenization
FirstData Rapid Connect (real-time) Response Codes:
Transaction Responses
| Code | Type | Message | CSI Pay Code |
|---|---|---|---|
| 703 | Good | Approved EMV Key Load, more key load data pending. | A01 |
| 003 | Good | Approve VIP | A01 |
| 785 | Good | No reason to decline | A01 |
| 701 | Good | Approved EMV Key Load | A01 |
| 000 | Good | Approve | A01 |
| 334 | Good | Already reversed. | A03 |
| 002 | Good | Approve for partial amount. | A05 |
| 514 | Soft | Do not try again – Applies to recurring authorizations only. There was security violation. | D01 |
| 708 | Soft | Honor With Authentication. | D01 |
| 791 | Soft | Not approved. Used only in Visa bill/recurring payment. Merchant must stop recurring payment requests. | D01 |
| 500 | Soft | Decline. | D01 |
| 515 | Soft | Declined. No term record on First Data system. | D01 |
| 773 | Soft | Unsuccessful. | D01 |
| 100 | Soft | Do not honor | D01 |
| 911 | Soft | Card issuer timed out. | D01 |
| 513 | Soft | Decline. Transaction not permitted to acquirer or terminal. | D01 |
| 540 | Soft | Edit Honor. | D01 |
| 790 | Soft | Not approved. Used only in Visa bill/recurring payment. Merchant must not resubmit same transaction but may continue billing process in subsequent billing period. | D01 |
| 124 | Soft | Violation of law. | D01 |
| 132 | Hard | Unmatched card expiry date. | D02 |
| 116 | Soft | Not sufficient funds | D03 |
| 521 | Soft | Enter lesser amount. | D03 |
| 370 | Hard | Account on hold. | D04 |
| 704 | Hard | Pick Up Card. | D04 |
| 767 | Hard | Hard Capture; Pick Up. | D04 |
| 118 | Hard | No card record. | D05 |
| 506 | Hard | Invalid Checking Account Number. | D05 |
| 131 | Hard | Invalid account number. | D05 |
| 526 | Hard | Undefined Card – Debit/EBT network gateway cannot route card based on Merchant Entitlement | D05 |
| 373 | Hard | Invalid Card Account. | D05 |
| 303 | Hard | Unknown account. The account could not be located in the account table. | D06 |
| 302 | Hard | Account closed. The account was closed, probably because the account balance was $0.00. | D06 |
| 541 | Hard | No Savings Account. | D06 |
| 304 | Hard | Inactive account. The account has not been activated by an approved location. | D06 |
| 378 | Hard | Account is Purged. The Account record was purged from the database. | D06 |
| 117 | Soft | Incorrect PIN. | D07 |
| 958 | Soft | CCV2 failed | D08 |
| 954 | Soft | CCV failed. | D08 |
| 959 | Soft | CAV failed | D08 |
| 517 | Soft | CVV2 Declined. | D08 |
| 774 | Soft | Duplicate Reversal. | D09 |
| 776 | Soft | Duplicate Completion. | D09 |
| 772 | Soft | Duplicate Return. | D09 |
| 913 | Soft | Duplicate transaction. | D09 |
| 208 | Hard | Lost card. | D10 |
| 731 | Hard | Rejected Lost/Stolen Checks | D10 |
| 209 | Hard | Stolen card. | D11 |
| 512 | Soft | Service not allowed. | D12 |
| 907 | Soft | Card issuer or switch inoperative | D12 |
| 120 | Soft | Transaction not permitted to terminal. | D12 |
| 909 | Soft | System malfunction. | D12 |
| 402 | Soft | TransArmor Service Unavailable. | D12 |
| 963 | Soft | Acquirer channel unavailable | D12 |
| 119 | Soft | Transaction not permitted to cardholder. | D12 |
| 528 | Soft | Debit/EBT transaction count exceeds pre-determined limit in specified time/ Withdrawal limit exceeded. | D15 |
| 121 | Soft | Exceeds withdrawal amount limit. | D15 |
| 782 | Soft | Count Exceeds Limit. | D15 |
| 123 | Soft | Exceeds withdrawal frequency limit. | D15 |
| 554 | Soft | Over daily limit | D15 |
| 511 | Hard | Try again later – Applies to recurring authorizations only. The card has expired. Get the new expiration date and try again | D16 |
| 509 | Hard | Do not try again – Applies to recurring authorizations only. The card has expired | D16 |
| 510 | Hard | New Account Information – Applies to recurring authorizations only. The card has expired | D16 |
| 101 | Hard | Expired card. | D16 |
| 920 | Soft | Security H/W or S/W error - try again | D17 |
| 516 | Soft | Please retry – Reasons for this error are one of the following: Format Error, Unable to route transaction, Switch or issuer unavailable, System Busy, Timeout | D17 |
| 505 | Soft | Please retry. | D17 |
| 921 | Soft | Security H/W or S/W error - no action | D17 |
| 508 | Soft | Try again later – Declined: Association‗s payment cancellation advice code provided. Applies to recurring authorizations only. These are examples of what may have occurred: the account is over the credit limit try again in 72 hours. | D17 |
| 771 | Soft | Amount Too Large. | D18 |
| 110 | Soft | Invalid amount | D18 |
| 318 | Soft | Invalid amount. There was a problem with the amount field in the transaction format – more or less than min/max amounts specified in the promotion for that transaction. | D18 |
| 106 | Soft | Allowable PIN tries exceeded | D21 |
| 109 | Hard | Invalid merchant. The merchant is not in the merchant database or the merchant is not permitted to use this particular card. | D27 |
| 344 | Hard | Internet access disabled. | D27 |
| 336 | Hard | Bad authorization code. The authorization code test failed. | D27 |
| 914 | Hard | Void/Full Reversal requests in which the Original Authorization was not found. | D27 |
| 518 | Hard | Invalid account/date or sales date in future. | D27 |
| 322 | Hard | Exceeded account reloads. The clerk/user/location was only permitted to reload some number of accounts. That number was exceeded. (See your Business Manager in order to extend this limit.) | D27 |
| 821 | Hard | Over chain daily velocity both | D27 |
| 726 | Hard | Unable to Locate Record On File. | D27 |
| 385 | Hard | Accepted but not yet processed. | D27 |
| 130 | Hard | Invalid terminal. | D27 |
| 566 | Hard | Y or N required | D27 |
| 813 | Hard | Over merchant daily velocity count | D27 |
| 558 | Hard | Invalid Track 2 data | D27 |
| 552 | Hard | Invalid Product | D27 |
| 810 | Hard | Over card velocity amount | D27 |
| 153 | Hard | Already redeemed | D27 |
| 376 | Hard | Account status is void lock. | D27 |
| 802 | Hard | Imprint card | D27 |
| 359 | Hard | The terminal transaction number did not match (on a void or reversal). | D27 |
| 348 | Hard | Invalid transaction source. The provided source (field EA) is not valid for this transaction. | D27 |
| 339 | Hard | Transaction history not available. | D27 |
| 329 | Hard | Bad_repay_date. | D27 |
| 923 | Hard | Request in progress | D27 |
| 354 | Hard | Merchant not configured as International although the account requires it. (e.g. The account allows currency conversion but the merchant is not configured for International.) | D27 |
| 555 | Hard | Invalid Date/Time | D27 |
| 156 | Hard | Max number of recharges exceeded | D27 |
| 381 | Hard | Bulk activation unattempted error | D27 |
| 805 | Hard | Velocity exceeded | D27 |
| 368 | Hard | No account link. | D27 |
| 723 | Hard | Driver’s License or ID is Required | D27 |
| 351 | Hard | First Data Voice Services returns this response on Internet transactions where the interface input parameter is not valid. | D27 |
| 523 | Hard | Crypto box is offline. | D27 |
| 327 | Hard | Request not permitted by this account. | D27 |
| 824 | Hard | Over chain product velocity amount | D27 |
| 775 | Hard | Subsystem Unavailable. | D27 |
| 501 | Hard | Date of Birth Error for Check Processing. | D27 |
| 315 | Hard | Bad mag stripe. The mag stripe could not be parsed for account information | D27 |
| 816 | Hard | Over merchant product velocity amount | D27 |
| 529 | Hard | Resubmission of transaction violates debit/EBT network frequency. | D27 |
| 561 | Hard | Invalid Restriction Code | D27 |
| 944 | Hard | Invalid response | D27 |
| 342 | Hard | Void of activation after account activity. | D27 |
| 332 | Hard | Account locked. | D27 |
| 504 | Hard | Do not try again. | D27 |
| 320 | Hard | Invalid password. | D27 |
| 603 | Hard | Close Unavailable | D27 |
| 819 | Hard | Over chain daily velocity count | D27 |
| 542 | Hard | DUKPT: An error while processing the PIN block that is not related to the point-ofsale equipment. Contact the Help Desk for assistance. | D27 |
| 383 | Hard | Store location zero not allowed. | D27 |
| 001 | Hard | Schema Validation Error | D27 |
| 564 | Hard | Over cash limit | D27 |
| 556 | Hard | Exceeds quantity | D27 |
| 550 | Hard | Invalid Vehicle | D27 |
| 808 | Hard | Invalid location | D27 |
| 151 | Hard | Activation failed | D27 |
| 374 | Hard | Product code(s) restricted. | D27 |
| 792 | Hard | See attendant. | D27 |
| 355 | Hard | Invalid currency. The provided currency is invalid. | D27 |
| 527 | Hard | Network Response indicates that Merchant ID/SE is invalid. | D27 |
| 906 | Hard | System Error. There is a problem with the host processing system. Call your helpdesk or operations support. | D27 |
| 316 | Hard | Incorrect location. There was a problem with the merchant location. | D27 |
| 345 | Hard | Invalid EAN. The EAN is not correc t for the provided account number. | D27 |
| 337 | Hard | Too many transactions requested. | D27 |
| 803 | Hard | Not on file | D27 |
| 360 | Hard | First Data Voice Services added a layer of validation that checks the data they receive from CLGC to make sure it is HTML friendly (i.e. no binary data). First Data Voice Services will return this response on Internet transactions if the check fails (th | D27 |
| 721 | Hard | Invalid ZIP Code | D27 |
| 940 | Hard | Error. | D27 |
| 519 | Hard | Invalid Effective Date. | D27 |
| 323 | Hard | Password retry exceeded. The user account has been frozen because the user attempted access and was denied. Seek management assistance. | D27 |
| 822 | Hard | Over chain product velocity count | D27 |
| 729 | Hard | Hard Negative Info On File. | D27 |
| 403 | Hard | TransArmor Invalid Token or Account Number. | D27 |
| 308 | Hard | Already active. The card is already active and does not need to be reactivated | D27 |
| 567 | Hard | Over repair limit | D27 |
| 814 | Hard | Over merchant daily velocity amount | D27 |
| 559 | Hard | Voyager ID problem | D27 |
| 553 | Hard | Exceeds transaction total limit per product class. | D27 |
| 811 | Hard | Over issuer velocity count | D27 |
| 154 | Hard | Over monthly limit | D27 |
| 377 | Hard | Already active and reloadable. | D27 |
| 349 | Hard | Account already linked. (e.g. Response when enabling a physical card, when the two provided accounts have already been linked together.) | D27 |
| 340 | Hard | New password required. | D27 |
| 330 | Hard | Bad checksum. The checksum provided is incorrect. | D27 |
| 924 | Hard | Limit check failed | D27 |
| 356 | Hard | Request not International. Merchant configured to require currency information for each financial transaction, however none was sent. | D27 |
| 157 | Hard | Invalid entry | D27 |
| 806 | Hard | Authorization ID needed | D27 |
| 369 | Hard | Invalid time zone. | D27 |
| 724 | Hard | Referred - Not Active | D27 |
| 352 | Hard | First Data Voice Services returns this response on Internet transactions where they did not receive a response from CLGC. | D27 |
| 114 | Hard | Invalid account type | D27 |
| 524 | Hard | Debit Switch unavailable Timeout Retry –Communications link to debit/EBT network gateway is down or responded with a "System Malfunction (96)" message | D27 |
| 328 | Hard | Request not permitted by this merchant location. | D27 |
| 825 | Hard | No chain ID for chain merchant | D27 |
| 902 | Hard | Invalid transaction. This card or terminal is not permitted to perform this transaction, or the transaction type is invalid, or First Data is unable to route a refund request to the network. | D27 |
| 502 | Hard | Invalid State Code. | D27 |
| 317 | Hard | Max balance exceeded. The transaction, if completed, would cause the account balance to be exceeded by the max_balance as specified in the promotion. Some merchants set the max_balance to a value twice the max transaction amount. | D27 |
| 601 | Hard | Invalid Batch Number | D27 |
| 817 | Hard | Over merchant product velocity count | D27 |
| 530 | Hard | The authorizing network has a problem decrypting the cryptogram in the request. | D27 |
| 562 | Hard | Pay at pump not allowed | D27 |
| 950 | Hard | Violation of business arrangement | D27 |
| 343 | Hard | No phone service. Attempted a calling card transaction on an account which is not configured for calling card activity. | D27 |
| 333 | Hard | No previous transaction. The void or reversal transaction could not be matched to a previous (original) transaction. In the case of a pre-auth redemption, the corresponding locking transaction could not be identified. | D27 |
| 915 | Hard | Timeout Reversal not supported. Resend the original transaction. Do not retry the timeout reversal | D27 |
| 908 | Hard | Transaction destination not found for routing. | D27 |
| 507 | Hard | New Account Information available. | D27 |
| 321 | Hard | Invalid new password. The new password does not meet the minimum security criteria | D27 |
| 604 | Hard | Close Not Valid | D27 |
| 820 | Hard | Over chain daily velocity amount | D27 |
| 702 | Hard | EMV Key Download Error. | D27 |
| 384 | Hard | Account row locked. | D27 |
| 108 | Hard | Refer to issuer‘s special conditions | D27 |
| 565 | Hard | Fuel price error | D27 |
| 557 | Hard | Invalid prompt entry | D27 |
| 551 | Hard | Invalid Driver | D27 |
| 809 | Hard | Over card velocity count | D27 |
| 152 | Hard | Exceeds limit | D27 |
| 375 | Hard | Bad Post Date. The Post Date is not a valid date. | D27 |
| 801 | Hard | Over merchandise limit | D27 |
| 357 | Hard | Currency conversion error. Internal CLGC system error. | D27 |
| 338 | Hard | No transactions available/no more transactions available. There are no transactions for this account or there are no transactions as determined by the specified first transaction number. | D27 |
| 346 | Hard | Invalid merchant key. The merchant key block provided is invalid. (e.g. The working key provided in an Assign Merchant Working Key transaction). | D27 |
| 347 | Hard | Promotions for Internet virtual and physical cards do not match. When enabling a physical card to a virtual card, both must be from the same promotion. Cards for bulk activation request must be from the same promotion | D27 |
| 812 | Hard | Over issuer velocity amount | D27 |
| 155 | Hard | Recharge amount exceeded | D27 |
| 380 | Hard | Bulk activation error. | D27 |
| 804 | Hard | Fuel only | D27 |
| 122 | Hard | Security violation | D27 |
| 367 | Hard | Target embossed card entered and Transaction count entered do not match. | D27 |
| 722 | Hard | Invalid value in the field | D27 |
| 350 | Hard | Account not in inactive state. (e.g. Response when enabling a physical card, when the physical card in not in an inactive state.) | D27 |
| 941 | Hard | Invalid issuer. | D27 |
| 520 | Hard | Reversal Rejected. Do not try again. | D27 |
| 326 | Hard | Incorrect transaction version or format number for POS transactions. | D27 |
| 823 | Hard | Over chain product velocity both | D27 |
| 740 | Hard | Totals Unavailable. | D27 |
| 404 | Hard | TransArmor Key Error. | D27 |
| 311 | Hard | Not lost or stolen. | D27 |
| 568 | Hard | Over additive limit | D27 |
| 815 | Hard | Over merchant daily velocity both | D27 |
| 560 | Hard | Invalid Odometer | D27 |
| 341 | Hard | Invalid status change. The status change requested (e.g. lost/stolen, freeze active card) cannot be performed. | D27 |
| 331 | Hard | Balance not available (denial). Due to an internal First Data Closed Loop Gift Card (CLGC) issue, information from this account could not be retrieved. | D27 |
| 942 | Hard | Customer cancellation | D27 |
| 382 | Hard | Bulk activation package amount error. | D27 |
| 563 | Hard | Over fuel limit | D27 |
| 401 | Hard | Offer Processing Error | D27 |
| 807 | Hard | Over non-fuel limit | D27 |
| 372 | Hard | Promo location restricted. | D27 |
| 353 | Hard | First Data Voice Services returns this response on Internet transactions where the client certificate is invalid. | D27 |
| 525 | Hard | Debit/EBT network gateway cannot get through to the ISSUER. | D27 |
| 826 | Hard | Signature required | D27 |
| 904 | Hard | Format error. | D27 |
| 503 | Hard | New Account Information. | D27 |
| 319 | Hard | Invalid clerk. The clerk field was either missing, when required, or the content did not match the requirements | D27 |
| 602 | Hard | No Open Batch | D27 |
| 818 | Hard | Over merchant product velocity both | D27 |
| 532 | Hard | The DUKPT Base Derivation key is missing or incorrect in the PIN pad, or PIN key synchronization error. | D27 |
| 522 | Soft | Cash Back greater than total Transaction amount. | D28 |
| 104 | Soft | Restricted card | D29 |
| 107 | Soft | Call for authorization | D30 |
| 727 | Soft | Refer – Call Authorization (Checks only). | D30 |
| 105 | Soft | Call acquirer's security department | D30 |
| 728 | Soft | Referred – Skip Trace Info. | D30 |
| 129 | Soft | Suspected counterfeit card | D31 |
| 102 | Soft | Suspected fraud | D31 |
| 569 | Soft | Invalid user | D33 |
| 150 | Soft | Invalid merchant set up | D33 |
| 133 | Soft | The TPP ID was not found | D34 |
Provider Codes: Hide
- Agreement Express Verification
- JangoMail Email Service
- Lexis Nexis Skip Tracing
- Magento Shopping Cart
- Napse VTOL (real-time)
- Napse VTOL Cards-batch
- RevSpring (ex Dantom) Print House
- SendGrid SMTP Email Service
- StrongAuth Appliance Tokenization
- Subuno Reconciliation
- Transaction Processing Gateway (TPG) Fulfillment
- TransUnion Credit Bureau
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