UniPay Cloud  (real-time) Response Codes:

Code	Message	Description

Payment Card Response Codes   

Code	Message	Description
A01	Approved: XXXXXX (approval code)	Transaction has been approved.
A02	Credit Posted	Credit has been posted on a cardholder’s account.
A03	Void Posted (Auth Reversed)	Void has been posted on a cardholder’s account (with authorization reversal).
A04	No Update	No updates have been made as a result of account updater operation.
A05	Partially Approved	Transaction has been partially approved as a result of split payment.
A06	Void Posted (Auth Not Reversed)	Void has been posted on a cardholder’s account (without authorization reversal).
A07	Partial Void Posted	Partial void has been posted on a cardholder’s account.
A08	Partial Refund Posted	Partial refund has been posted on a cardholder’s account.
A09	Incremental Auth Posted	Increment has been posted on a cardholder’s account.
A10	Request Accepted	Request has been accepted.
A11	Approval (Reversal failed)	Initial transaction was approved by a processor and a subsequent reversal was rejected (void failed).
A13	The report was added to the processing queue.	The report has become a queue. Please wait for the report generation.
A21T	Offline Approval (Sale Posted)	Sale transaction has been approved offline.
A22T	Offline Approval (Credit Posted)	Credit card transaction has been approved offline.
D01	Denied by customer's bank	Transaction has been denied by cardholder's bank.
D02	Invalid Expiration Date	Cardholder has entered invalid or malformatted expiration date.
D03	Insufficient Funds	Specified credit card does not have sufficient funds.
D04	Hold - Pick up card	The cardholder’s bank has declined the transaction and requested cardholder’s credit card to be retained.
D05	Invalid card number	Specified credit card number is invalid or does not exist.
D06	Account not found.	Specified credit card number is associated with account that does not exist.
D07	Incorrect PIN or maximum number of attempts reached	Incorrect PIN/Incorrect PIN has been entered the maximum number of times.
D08	CSC is invalid	CSC value is invalid.
D09	Duplicate Transaction	The cardholder’s bank has declined the transaction as this transaction appears to be a duplicate transmission.
D10	Card reported lost/stolen	The cardholder’s bank has declined the transaction and requested the cardholder’s credit card to be retained because card was reported lost or stolen.
D11	Card reported stolen	The cardholder’s bank has declined the transaction and requested the cardholder’s credit card to be retained because card was reported stolen.
D12	Service not allowed	Cardholder's credit card or merchant processing account is not configured for the specified type of transaction.
D13	Stop Recurring	Cardholder requested stop of specific recurring payment.
D15	Maximum transaction limit is exceeded	Maximum transaction limit is exceeded at the moment. Try processing your transaction tomorrow.
D16	Card is Expired	A transaction was processed on an expired card.
D17	Retry/Re-enter transaction later	An unknown error occurred during the authorization process. Transaction needs to be re-entered. Be sure to analyze provider response message for additional details on when to reattempt.
D18	Bad Amount	Specified amount value is invalid. Amount must be a positive number.
D19	Unmapped decline	Specified processor's response code is not recognized by the system. The respective request of a received code clarification needs to be addressed to the processor.
D21	Pin Try Exceeded	Cardholder has entered the incorrect PIN more than three times.
D22	Refund was not processed/received	Refund was not processed successfully or has not been received by the cardholder.
D25	Refund limit is reached for the day	Specified merchant has reached the refund limit for the day.
D26	Settlement Failed	Submitted transaction cannot be settled. Re-check entered account information and try again.
D27	Transaction Error	Submitted transaction has failed.
D28	Cashback limit exceeded/Cashback unavailable	Specified amount exceeds cashback limit or cashback is not available.
D29	Card is restricted	Specified credit card has some restrictions.
D30	Call for Authorization	To proceed with the transaction, call for authorization is needed to confirm the validity of the card.
D31	Declined due to fraud rules	Specified credit card appears to be fraudulent.
D32	Declined due to fraud engine decision	Transaction has been declined because of fraud detected by a fraud engine.
D33	Incorrect merchant setup	Specified merchant is not set up correctly for the submitted transaction.
D34	Merchant profile configuration issue	Specified merchant profile was configured incorrectly.
D35	Card chip decline	Transaction has been declined by the chip (for EMV cards only).
D36	Account Closed	Specified payment card account is closed.
D37	Account is inactive	Specified payment card account is inactive.
D38	New Card available	New card details need to be requested.
D40	AVS Verification Failed	Address information submitted for tokenization transaction has not passed AVS verification successfully.
D41	Processing Error	A connection error occurred after the transaction has been submitted.
D42	Data encryption/decryption error	One or more fields specified in the transaction cannot be encrypted or decrypted.
D43	Account blocked/frozen/inactive	Specified account has been either blocked, frozen or deactivated.
D44	MAC key synchronization error or MAC value is incorrect	MAC key used in the transaction is either missing or invalid.
D45	Maximum batch amount limit is exceeded	Maximum batch amount limit is exceeded at the moment. Try processing your transaction tomorrow.
D46	Additional verification required. Use chip.	D46 требует переключения с contactless на contact, а D48 требует PIN без переключения.
D47	Additional 3DSecure verification required.	This card is enrolled in 3DSecure program and 3DSecure verification has to be completed to process the transaction.
D48	Additional PIN verification required.	Там из названия всё видно - когда на терминале карту транзакцию с чиповой картой пытаются провести через contactless, а провайдер по каким-то критериям решает, что в транзакции нужен пин и её нужно обработать через чип (через contact).
D49	Declined due to fraud suspicion.	Transaction has been declined because of suspected fraud.
D50	Authorization limit is reached for the day (VM)	Specified merchant has reached the authorization limit for the day.
E02	Processing Network Unavailable	Processing network is temporarily unavailable.
E03	Transaction data integrity validation error	Batch transaction data is invalid.
E04	Refund limit is reached for the day	Specified merchant has reached the refund limit allowed per day on the account.
E06	Card is blacklisted	Payment card is blacklisted.
E07	Tokenization not supported	Tokenization is not supported by a processor.
E08	Declined by processor	Direct debit transaction has been declined by a processor.
E10	3D Secure Verification Failed	3D Secure verification has failed.
E11	Invalid connection path	The node address, on which terminal was registered, was not found while attempting to send a message to the terminal.
E12	Connection timeout	Timeout occurs when the cloud doesn't receive a response from the terminal within 5 minutes while processing the transaction.
E20	Terminal is busy: transaction processing in progress	The terminal is busy processing another transaction. Try processing your transaction later.
E22	1) Terminal is currently unreachable (disconnected). 2) Terminal is currently unreachable (interrupted). 3) Terminal is currently unreachable (reregistered).	1) The terminal was disconnected when the cloud was attempting to send a message to the terminal. 2)The channel between the terminal and cloud is inactive during a time period specified as one-minute timeout due to a bad connection. 3)The terminal disconnected and reregistered while processing the transaction (occurs when the terminal submits repeated registration request without interrupting the connection with cloud established before): *The terminal is connected to the cloud, and the cloud saves ''terminalKey'' in cache. *Transaction processing request is submitted to the POS. *The POS is waiting for a response. *The transaction request is submitted to the terminal. *The terminal is reregistered instead of processing the request. *The cloud identifies that the terminal was reregistered since the ''terminalKey'' is not deleted from the cache, and the terminal has not been turned off and disconnected correctly. *Cloud receives a repeated registration request from the terminal and forwards it to the POS as a transaction response.
E24	Referenced Terminal is not found within Cloud or not accessible to the current user	The terminal is not found in the system due to one of the following reasons: the terminal is not registered (is not turned on); the node address, on which the terminal was registered, is not found; the submitted terminalCode is incorrect, or the current user doesn't have access to the terminal.
E31	Declined due to pre-processing rules	Transaction has been declined due to the pre-processing rules
X01	Processing Cancelled by User	Transaction processing has been cancelled by a cardholder.
X02	Pending processing	Batch transaction is still processed on a processor's side.
X03	3D Secure Verification Required	3D Secure verification is required.
X04	Processing cancelled: the request has expired.	Transaction processing has been cancelled due to a user being inactive for a time period specified as a timeout (default: 15 minutes).
Z01	Reversal received	Reversal has been received.
Z02	Chargeback received	Chargeback has been received.

Transaction Error Codes   

Code	Message	Description
02	Transaction error: duplicate warning: the transaction you are trying to process is a duplicate of a recently processed transaction.	The submitted transaction is a duplicate of a recently processed transaction.
03	Transaction error: transaction is missing required data fields or specified values are invalid/malformed.	Submitted transaction is missing required data fields or specified values are invalid/malformatted.
04	Transaction error: Merchant Account is not registered, verify the supplied value.	Merchant account used in the transaction is not registered. Supplied value verification is required.
05	Transaction error: unable to process void/capture: Specified transaction is not found.	Neither void nor capture operations can be processed because specified transaction cannot be found.
06	Transaction error: unable to process void. Settlement for this transaction has already been done.	Void operation cannot be processed because settlement for the specified transaction has already been done.
14	Transaction error: Partial Void not supported.	Partial void is not supported by the processor.
23	Transaction error: the fields required for better rate qualification are missing.	The fields required for better rate qualification are missing.
24	Transaction error: account type field contains invalid value.	Specified accountType value is invalid.
25	Configuration error: specified Merchant Account does not support this type of transaction processing.	Submitted transaction type is not supported by the specified merchant account.
35	Transaction error: required field's value is missing.	One or more required fields' values are missing.
36	Transaction error: field's format is incorrect.	One or more fields are not well-formatted.
37	Transaction error: field's value is out of a possible range.	One or more fields' values are out of a possible range.
39	Transaction error: credit card number is invalid.	Credit card number is invalid.
40	Transaction error: routing number is invalid.	Routing number is invalid.
42	Transaction error: invalid values supplied for poorQualification or waitConfirmation flags.	Values supplied for poorQualification or waitConfirmation flags are invalid.
43	Transaction error: invalid field's value supplied.	One or more fields' values are invalid.
44	Configuration error: specified Merchant Account is inactive.	Specified merchant account is inactive.
45	Configuration error: specified Merchant Account is missing Merchant Account Profile.	Processor profile is not configured for specified merchant account.
47	Transaction error: cvv2 is required when track data is not supplied.	Required cvv2 value is missing.
50	Transaction error: batch is empty, no transactions are found.	No transactions are found in a submitted batch.
51	Transaction error: sale-auth is not possible in EBT, PIN Debit and PINless Debit processing.	Sale-auth operation cannot be performed in EBT, PIN Debit and PINless Debit processing.
52	Configuration error: specified Merchant is inactive.	Specified merchant is inactive.
53	Transaction error: Merchant Code is not registered, verify the supplied value.	Submitted merchant code is not registered. Supplied value verification is required.
54	Transaction error: unable to process void. Void for this transaction has already been done.	Void operation cannot be processed because void for the specified transaction has already been done.
56	Transaction error: debit card processing is not supported.	Debit card processing is not supported by the processor.
57	Transaction error: track data, pinCode and dukptCode are required fields for PIN debit card processing.	PIN debit transaction is missing one or more required values - track data (''accountData'' field), ''pinCode'' and or ''dukptCode''.
58	Transaction error: debit cards are supported for RETAIL industry type only.	Debit cards are supported for ''transactionIndustryType'' = RE only.
59	Transaction error: refunds are not supported for debit cards.	Refunds are not supported for debit cards.
60	Configuration error: Billing Profile is not configured for Retail Industry.	Billing Profile is not configured for responses that are received for Retail Industry.
61	Configuration error: Billing Profile is not configured for Direct Marketing Industry.	Billing Profile is not configured for responses that are received for Direct Marketing Industry.
62	Configuration error: Billing Profile is not configured for eCommerce Industry.	Billing Profile is not configured for responses that are received for eCommerce Industry.
63	Transaction error: specified Payment Option Type is not supported.	Specified payment option type is not supported by the processor.
64	Transaction error: unable to capture. Billing Cycle for this transaction is closed.	Capture operation cannot be performed because Billing Cycle for specified transaction has already been closed.
65	Transaction error: unable to capture. Confirmation for this transaction has already been done.	Capture operation cannot be performed because confirmation for specified transaction has already been done.
66	Transaction error: unable to confirm. Void for this transaction has already been done.	The transaction cannot be voided because void operation has already been done.
67	Transaction error: unable to capture failed transaction.	Capture operation cannot be performed as the specified transaction was failed.
68	Transaction error: unable to void failed transaction.	Void operation cannot be performed for failed transaction.
71	Transaction error: unable to execute tokenization.	Tokenization operation cannot be performed.
72	Transaction error: unable to capture. Capture Amount cannot exceed Authorization Amount.	Capture operation cannot be performed because authorization amount is less than capture amount.
73	Transaction error: unable to capture. Capture Amount must equal Authorization Amount.	Capture operation cannot be processed because capture amount and authorization amount are different.
74	Transaction error: unable to process transaction, settlement process is in progress.	Settlement is in progress. New retail transaction cycle cannot be opened.
79	Transaction error: detokenization not supported.	Detokenization is not supported by the processor.
81	Transaction error: void operation for the specified credit transaction is not supported.	Void operation for the specified credit transaction is not supported by the processor.
82	Transaction error: unable to void specified transaction.	Void operation cannot be performed for the specified transaction.
84	Configuration error: Billing Profile is not configured for Restaurant Industry.	Billing Profile is not configured for responses that are received for Restaurant Industry.
86	Transaction error: Transaction Industry not supported.	Transaction industry is not supported by the processor.
87	Transaction error: Cash Back Amount not supported.	Cashback amount is not supported by the processor.
88	Transaction error: Credit Operation not supported.	Credit operation is not supported by the processor.
89	Transaction error: Void Amount exceeds Remaining Amount.	Void amount value exceeds remaining amount.
90	Transaction error: operation Balance Inquiry is not supported.	Balance inquiry is not supported by the processor.
91	Transaction error: operation Account Verification is not supported.	Account verification is not supported by the processor.
92	Transaction error: operation Voice Authorization is not supported.	Voice authorization is not supported by the processor.
93	Transaction error: Tip Amount not supported.	Tip amount is not supported by the processor.
94	Transaction error: EBT card processing is not supported.	EBT card processing is not supported by the processor.
95	Transaction error: Gift card processing is not supported.	Gift card processing is not supported by the processor.
96	Transaction error: Credit Operation is not allowed.	Credit operation is not allowed for specified merchant.
97	Transaction error: Tip Amount can not be changed.	Tip amount cannot be changed.
98	Transaction error: Tip Amount can not be settled.	Tip Amount cannot be settled.
99	Transaction error: Unable to complete request: only one partial reversal is allowed.	Submitted request cannot be completed because only one partial reversal is allowed.