Countries:
No Providers
Provider Codes: Hide
- FirsData ACH Realtime
- First Data Account Updater
- FirstData BuyPass (real-time)
- FirstData Compass (batch)
- FirstData Compass (real-time)
- FirstData Compass Chargeback Disputing
- FirstData DFM (Wells Fargo) Chargeback
- FirstData Global Gateway (Linkpoint) (real-time)
- FirstData Nashville (real-time)
- FirstData North (real-time)
- FirstData Omaha (real-time)
- FirstData OmniPay (real-time)
- FirstData Rapid Connect (real-time)
- TransArmor Compass StrongAuth Tokenization
- TransArmor Nashville StrongAuth Tokenization
FirstData Rapid Connect (real-time) Response Codes:
Transaction Responses
| Code | Type | Message | CSI Pay Code |
|---|---|---|---|
| 703 | Good | Approved EMV Key Load, more key load data pending. | A01 |
| 003 | Good | Approve VIP | A01 |
| 785 | Good | No reason to decline | A01 |
| 701 | Good | Approved EMV Key Load | A01 |
| 000 | Good | Approve | A01 |
| 334 | Good | Already reversed. | A03 |
| 002 | Good | Approve for partial amount. | A05 |
| 773 | Soft | Unsuccessful. | D01 |
| 514 | Soft | Do not try again – Applies to recurring authorizations only. There was security violation. | D01 |
| 911 | Soft | Card issuer timed out. | D01 |
| 500 | Soft | Decline. | D01 |
| 540 | Soft | Edit Honor. | D01 |
| 790 | Soft | Not approved. Used only in Visa bill/recurring payment. Merchant must not resubmit same transaction but may continue billing process in subsequent billing period. | D01 |
| 515 | Soft | Declined. No term record on First Data system. | D01 |
| 100 | Soft | Do not honor | D01 |
| 708 | Soft | Honor With Authentication. | D01 |
| 513 | Soft | Decline. Transaction not permitted to acquirer or terminal. | D01 |
| 791 | Soft | Not approved. Used only in Visa bill/recurring payment. Merchant must stop recurring payment requests. | D01 |
| 124 | Soft | Violation of law. | D01 |
| 132 | Hard | Unmatched card expiry date. | D02 |
| 521 | Soft | Enter lesser amount. | D03 |
| 116 | Soft | Not sufficient funds | D03 |
| 704 | Hard | Pick Up Card. | D04 |
| 767 | Hard | Hard Capture; Pick Up. | D04 |
| 370 | Hard | Account on hold. | D04 |
| 131 | Hard | Invalid account number. | D05 |
| 526 | Hard | Undefined Card – Debit/EBT network gateway cannot route card based on Merchant Entitlement | D05 |
| 373 | Hard | Invalid Card Account. | D05 |
| 118 | Hard | No card record. | D05 |
| 506 | Hard | Invalid Checking Account Number. | D05 |
| 378 | Hard | Account is Purged. The Account record was purged from the database. | D06 |
| 303 | Hard | Unknown account. The account could not be located in the account table. | D06 |
| 541 | Hard | No Savings Account. | D06 |
| 302 | Hard | Account closed. The account was closed, probably because the account balance was $0.00. | D06 |
| 304 | Hard | Inactive account. The account has not been activated by an approved location. | D06 |
| 117 | Soft | Incorrect PIN. | D07 |
| 959 | Soft | CAV failed | D08 |
| 517 | Soft | CVV2 Declined. | D08 |
| 954 | Soft | CCV failed. | D08 |
| 958 | Soft | CCV2 failed | D08 |
| 772 | Soft | Duplicate Return. | D09 |
| 913 | Soft | Duplicate transaction. | D09 |
| 774 | Soft | Duplicate Reversal. | D09 |
| 776 | Soft | Duplicate Completion. | D09 |
| 731 | Hard | Rejected Lost/Stolen Checks | D10 |
| 208 | Hard | Lost card. | D10 |
| 209 | Hard | Stolen card. | D11 |
| 402 | Soft | TransArmor Service Unavailable. | D12 |
| 119 | Soft | Transaction not permitted to cardholder. | D12 |
| 512 | Soft | Service not allowed. | D12 |
| 963 | Soft | Acquirer channel unavailable | D12 |
| 120 | Soft | Transaction not permitted to terminal. | D12 |
| 909 | Soft | System malfunction. | D12 |
| 907 | Soft | Card issuer or switch inoperative | D12 |
| 554 | Soft | Over daily limit | D15 |
| 528 | Soft | Debit/EBT transaction count exceeds pre-determined limit in specified time/ Withdrawal limit exceeded. | D15 |
| 121 | Soft | Exceeds withdrawal amount limit. | D15 |
| 782 | Soft | Count Exceeds Limit. | D15 |
| 123 | Soft | Exceeds withdrawal frequency limit. | D15 |
| 101 | Hard | Expired card. | D16 |
| 511 | Hard | Try again later – Applies to recurring authorizations only. The card has expired. Get the new expiration date and try again | D16 |
| 509 | Hard | Do not try again – Applies to recurring authorizations only. The card has expired | D16 |
| 510 | Hard | New Account Information – Applies to recurring authorizations only. The card has expired | D16 |
| 921 | Soft | Security H/W or S/W error - no action | D17 |
| 516 | Soft | Please retry – Reasons for this error are one of the following: Format Error, Unable to route transaction, Switch or issuer unavailable, System Busy, Timeout | D17 |
| 505 | Soft | Please retry. | D17 |
| 920 | Soft | Security H/W or S/W error - try again | D17 |
| 508 | Soft | Try again later – Declined: Association‗s payment cancellation advice code provided. Applies to recurring authorizations only. These are examples of what may have occurred: the account is over the credit limit try again in 72 hours. | D17 |
| 318 | Soft | Invalid amount. There was a problem with the amount field in the transaction format – more or less than min/max amounts specified in the promotion for that transaction. | D18 |
| 771 | Soft | Amount Too Large. | D18 |
| 110 | Soft | Invalid amount | D18 |
| 106 | Soft | Allowable PIN tries exceeded | D21 |
| 941 | Hard | Invalid issuer. | D27 |
| 740 | Hard | Totals Unavailable. | D27 |
| 809 | Hard | Over card velocity count | D27 |
| 341 | Hard | Invalid status change. The status change requested (e.g. lost/stolen, freeze active card) cannot be performed. | D27 |
| 801 | Hard | Over merchandise limit | D27 |
| 331 | Hard | Balance not available (denial). Due to an internal First Data Closed Loop Gift Card (CLGC) issue, information from this account could not be retrieved. | D27 |
| 157 | Hard | Invalid entry | D27 |
| 923 | Hard | Request in progress | D27 |
| 524 | Hard | Debit Switch unavailable Timeout Retry –Communications link to debit/EBT network gateway is down or responded with a "System Malfunction (96)" message | D27 |
| 502 | Hard | Invalid State Code. | D27 |
| 561 | Hard | Invalid Restriction Code | D27 |
| 109 | Hard | Invalid merchant. The merchant is not in the merchant database or the merchant is not permitted to use this particular card. | D27 |
| 326 | Hard | Incorrect transaction version or format number for POS transactions. | D27 |
| 311 | Hard | Not lost or stolen. | D27 |
| 822 | Hard | Over chain product velocity count | D27 |
| 369 | Hard | Invalid time zone. | D27 |
| 814 | Hard | Over merchant daily velocity amount | D27 |
| 352 | Hard | First Data Voice Services returns this response on Internet transactions where they did not receive a response from CLGC. | D27 |
| 551 | Hard | Invalid Driver | D27 |
| 152 | Hard | Exceeds limit | D27 |
| 904 | Hard | Format error. | D27 |
| 812 | Hard | Over issuer velocity amount | D27 |
| 532 | Hard | The DUKPT Base Derivation key is missing or incorrect in the PIN pad, or PIN key synchronization error. | D27 |
| 344 | Hard | Internet access disabled. | D27 |
| 804 | Hard | Fuel only | D27 |
| 336 | Hard | Bad authorization code. The authorization code test failed. | D27 |
| 722 | Hard | Invalid value in the field | D27 |
| 319 | Hard | Invalid clerk. The clerk field was either missing, when required, or the content did not match the requirements | D27 |
| 825 | Hard | No chain ID for chain merchant | D27 |
| 375 | Hard | Bad Post Date. The Post Date is not a valid date. | D27 |
| 817 | Hard | Over merchant product velocity count | D27 |
| 357 | Hard | Currency conversion error. Internal CLGC system error. | D27 |
| 944 | Hard | Invalid response | D27 |
| 603 | Hard | Close Unavailable | D27 |
| 507 | Hard | New Account Information available. | D27 |
| 564 | Hard | Over cash limit | D27 |
| 384 | Hard | Account row locked. | D27 |
| 556 | Hard | Exceeds quantity | D27 |
| 354 | Hard | Merchant not configured as International although the account requires it. (e.g. The account allows currency conversion but the merchant is not configured for International.) | D27 |
| 726 | Hard | Unable to Locate Record On File. | D27 |
| 348 | Hard | Invalid transaction source. The provided source (field EA) is not valid for this transaction. | D27 |
| 807 | Hard | Over non-fuel limit | D27 |
| 339 | Hard | Transaction history not available. | D27 |
| 329 | Hard | Bad_repay_date. | D27 |
| 155 | Hard | Recharge amount exceeded | D27 |
| 122 | Hard | Security violation | D27 |
| 914 | Hard | Void/Full Reversal requests in which the Original Authorization was not found. | D27 |
| 404 | Hard | TransArmor Key Error. | D27 |
| 559 | Hard | Voyager ID problem | D27 |
| 322 | Hard | Exceeded account reloads. The clerk/user/location was only permitted to reload some number of accounts. That number was exceeded. (See your Business Manager in order to extend this limit.) | D27 |
| 915 | Hard | Timeout Reversal not supported. Resend the original transaction. Do not retry the timeout reversal | D27 |
| 130 | Hard | Invalid terminal. | D27 |
| 380 | Hard | Bulk activation error. | D27 |
| 820 | Hard | Over chain daily velocity amount | D27 |
| 367 | Hard | Target embossed card entered and Transaction count entered do not match. | D27 |
| 350 | Hard | Account not in inactive state. (e.g. Response when enabling a physical card, when the physical card in not in an inactive state.) | D27 |
| 520 | Hard | Reversal Rejected. Do not try again. | D27 |
| 567 | Hard | Over repair limit | D27 |
| 775 | Hard | Subsystem Unavailable. | D27 |
| 810 | Hard | Over card velocity amount | D27 |
| 529 | Hard | Resubmission of transaction violates debit/EBT network frequency. | D27 |
| 342 | Hard | Void of activation after account activity. | D27 |
| 802 | Hard | Imprint card | D27 |
| 332 | Hard | Account locked. | D27 |
| 401 | Hard | Offer Processing Error | D27 |
| 353 | Hard | First Data Voice Services returns this response on Internet transactions where the client certificate is invalid. | D27 |
| 924 | Hard | Limit check failed | D27 |
| 525 | Hard | Debit/EBT network gateway cannot get through to the ISSUER. | D27 |
| 601 | Hard | Invalid Batch Number | D27 |
| 503 | Hard | New Account Information. | D27 |
| 562 | Hard | Pay at pump not allowed | D27 |
| 382 | Hard | Bulk activation package amount error. | D27 |
| 316 | Hard | Incorrect location. There was a problem with the merchant location. | D27 |
| 327 | Hard | Request not permitted by this account. | D27 |
| 315 | Hard | Bad mag stripe. The mag stripe could not be parsed for account information | D27 |
| 823 | Hard | Over chain product velocity both | D27 |
| 372 | Hard | Promo location restricted. | D27 |
| 815 | Hard | Over merchant daily velocity both | D27 |
| 552 | Hard | Invalid Product | D27 |
| 153 | Hard | Already redeemed | D27 |
| 906 | Hard | System Error. There is a problem with the host processing system. Call your helpdesk or operations support. | D27 |
| 542 | Hard | DUKPT: An error while processing the PIN block that is not related to the point-ofsale equipment. Contact the Help Desk for assistance. | D27 |
| 345 | Hard | Invalid EAN. The EAN is not correc t for the provided account number. | D27 |
| 805 | Hard | Velocity exceeded | D27 |
| 337 | Hard | Too many transactions requested. | D27 |
| 723 | Hard | Driver’s License or ID is Required | D27 |
| 320 | Hard | Invalid password. | D27 |
| 826 | Hard | Signature required | D27 |
| 001 | Hard | Schema Validation Error | D27 |
| 376 | Hard | Account status is void lock. | D27 |
| 818 | Hard | Over merchant product velocity both | D27 |
| 359 | Hard | The terminal transaction number did not match (on a void or reversal). | D27 |
| 950 | Hard | Violation of business arrangement | D27 |
| 604 | Hard | Close Not Valid | D27 |
| 518 | Hard | Invalid account/date or sales date in future. | D27 |
| 565 | Hard | Fuel price error | D27 |
| 385 | Hard | Accepted but not yet processed. | D27 |
| 557 | Hard | Invalid prompt entry | D27 |
| 356 | Hard | Request not International. Merchant configured to require currency information for each financial transaction, however none was sent. | D27 |
| 940 | Hard | Error. | D27 |
| 729 | Hard | Hard Negative Info On File. | D27 |
| 349 | Hard | Account already linked. (e.g. Response when enabling a physical card, when the two provided accounts have already been linked together.) | D27 |
| 808 | Hard | Invalid location | D27 |
| 340 | Hard | New password required. | D27 |
| 792 | Hard | See attendant. | D27 |
| 330 | Hard | Bad checksum. The checksum provided is incorrect. | D27 |
| 555 | Hard | Invalid Date/Time | D27 |
| 156 | Hard | Max number of recharges exceeded | D27 |
| 523 | Hard | Crypto box is offline. | D27 |
| 568 | Hard | Over additive limit | D27 |
| 501 | Hard | Date of Birth Error for Check Processing. | D27 |
| 560 | Hard | Invalid Odometer | D27 |
| 323 | Hard | Password retry exceeded. The user account has been frozen because the user attempted access and was denied. Seek management assistance. | D27 |
| 308 | Hard | Already active. The card is already active and does not need to be reactivated | D27 |
| 381 | Hard | Bulk activation unattempted error | D27 |
| 821 | Hard | Over chain daily velocity both | D27 |
| 368 | Hard | No account link. | D27 |
| 813 | Hard | Over merchant daily velocity count | D27 |
| 351 | Hard | First Data Voice Services returns this response on Internet transactions where the interface input parameter is not valid. | D27 |
| 550 | Hard | Invalid Vehicle | D27 |
| 151 | Hard | Activation failed | D27 |
| 114 | Hard | Invalid account type | D27 |
| 902 | Hard | Invalid transaction. This card or terminal is not permitted to perform this transaction, or the transaction type is invalid, or First Data is unable to route a refund request to the network. | D27 |
| 811 | Hard | Over issuer velocity count | D27 |
| 530 | Hard | The authorizing network has a problem decrypting the cryptogram in the request. | D27 |
| 343 | Hard | No phone service. Attempted a calling card transaction on an account which is not configured for calling card activity. | D27 |
| 803 | Hard | Not on file | D27 |
| 333 | Hard | No previous transaction. The void or reversal transaction could not be matched to a previous (original) transaction. In the case of a pre-auth redemption, the corresponding locking transaction could not be identified. | D27 |
| 721 | Hard | Invalid ZIP Code | D27 |
| 374 | Hard | Product code(s) restricted. | D27 |
| 816 | Hard | Over merchant product velocity amount | D27 |
| 355 | Hard | Invalid currency. The provided currency is invalid. | D27 |
| 942 | Hard | Customer cancellation | D27 |
| 527 | Hard | Network Response indicates that Merchant ID/SE is invalid. | D27 |
| 602 | Hard | No Open Batch | D27 |
| 504 | Hard | Do not try again. | D27 |
| 563 | Hard | Over fuel limit | D27 |
| 383 | Hard | Store location zero not allowed. | D27 |
| 346 | Hard | Invalid merchant key. The merchant key block provided is invalid. (e.g. The working key provided in an Assign Merchant Working Key transaction). | D27 |
| 328 | Hard | Request not permitted by this merchant location. | D27 |
| 317 | Hard | Max balance exceeded. The transaction, if completed, would cause the account balance to be exceeded by the max_balance as specified in the promotion. Some merchants set the max_balance to a value twice the max transaction amount. | D27 |
| 824 | Hard | Over chain product velocity amount | D27 |
| 338 | Hard | No transactions available/no more transactions available. There are no transactions for this account or there are no transactions as determined by the specified first transaction number. | D27 |
| 724 | Hard | Referred - Not Active | D27 |
| 553 | Hard | Exceeds transaction total limit per product class. | D27 |
| 154 | Hard | Over monthly limit | D27 |
| 908 | Hard | Transaction destination not found for routing. | D27 |
| 702 | Hard | EMV Key Download Error. | D27 |
| 347 | Hard | Promotions for Internet virtual and physical cards do not match. When enabling a physical card to a virtual card, both must be from the same promotion. Cards for bulk activation request must be from the same promotion | D27 |
| 806 | Hard | Authorization ID needed | D27 |
| 321 | Hard | Invalid new password. The new password does not meet the minimum security criteria | D27 |
| 108 | Hard | Refer to issuer‘s special conditions | D27 |
| 377 | Hard | Already active and reloadable. | D27 |
| 819 | Hard | Over chain daily velocity count | D27 |
| 360 | Hard | First Data Voice Services added a layer of validation that checks the data they receive from CLGC to make sure it is HTML friendly (i.e. no binary data). First Data Voice Services will return this response on Internet transactions if the check fails (th | D27 |
| 519 | Hard | Invalid Effective Date. | D27 |
| 566 | Hard | Y or N required | D27 |
| 403 | Hard | TransArmor Invalid Token or Account Number. | D27 |
| 558 | Hard | Invalid Track 2 data | D27 |
| 522 | Soft | Cash Back greater than total Transaction amount. | D28 |
| 104 | Soft | Restricted card | D29 |
| 728 | Soft | Referred – Skip Trace Info. | D30 |
| 107 | Soft | Call for authorization | D30 |
| 727 | Soft | Refer – Call Authorization (Checks only). | D30 |
| 105 | Soft | Call acquirer's security department | D30 |
| 102 | Soft | Suspected fraud | D31 |
| 129 | Soft | Suspected counterfeit card | D31 |
| 569 | Soft | Invalid user | D33 |
| 150 | Soft | Invalid merchant set up | D33 |
| 133 | Soft | The TPP ID was not found | D34 |
Groups
Provider Codes: Hide
- FirsData ACH Realtime
- First Data Account Updater
- FirstData BuyPass (real-time)
- FirstData Compass (batch)
- FirstData Compass (real-time)
- FirstData Compass Chargeback Disputing
- FirstData DFM (Wells Fargo) Chargeback
- FirstData Global Gateway (Linkpoint) (real-time)
- FirstData Nashville (real-time)
- FirstData North (real-time)
- FirstData Omaha (real-time)
- FirstData OmniPay (real-time)
- FirstData Rapid Connect (real-time)
- TransArmor Compass StrongAuth Tokenization
- TransArmor Nashville StrongAuth Tokenization
FirstData Rapid Connect (real-time) Response Codes:
Transaction Responses
| Code | Type | Message | CSI Pay Code |
|---|---|---|---|
| 703 | Good | Approved EMV Key Load, more key load data pending. | A01 |
| 003 | Good | Approve VIP | A01 |
| 785 | Good | No reason to decline | A01 |
| 701 | Good | Approved EMV Key Load | A01 |
| 000 | Good | Approve | A01 |
| 334 | Good | Already reversed. | A03 |
| 002 | Good | Approve for partial amount. | A05 |
| 773 | Soft | Unsuccessful. | D01 |
| 514 | Soft | Do not try again – Applies to recurring authorizations only. There was security violation. | D01 |
| 911 | Soft | Card issuer timed out. | D01 |
| 500 | Soft | Decline. | D01 |
| 540 | Soft | Edit Honor. | D01 |
| 790 | Soft | Not approved. Used only in Visa bill/recurring payment. Merchant must not resubmit same transaction but may continue billing process in subsequent billing period. | D01 |
| 515 | Soft | Declined. No term record on First Data system. | D01 |
| 100 | Soft | Do not honor | D01 |
| 708 | Soft | Honor With Authentication. | D01 |
| 513 | Soft | Decline. Transaction not permitted to acquirer or terminal. | D01 |
| 791 | Soft | Not approved. Used only in Visa bill/recurring payment. Merchant must stop recurring payment requests. | D01 |
| 124 | Soft | Violation of law. | D01 |
| 132 | Hard | Unmatched card expiry date. | D02 |
| 521 | Soft | Enter lesser amount. | D03 |
| 116 | Soft | Not sufficient funds | D03 |
| 704 | Hard | Pick Up Card. | D04 |
| 767 | Hard | Hard Capture; Pick Up. | D04 |
| 370 | Hard | Account on hold. | D04 |
| 131 | Hard | Invalid account number. | D05 |
| 526 | Hard | Undefined Card – Debit/EBT network gateway cannot route card based on Merchant Entitlement | D05 |
| 373 | Hard | Invalid Card Account. | D05 |
| 118 | Hard | No card record. | D05 |
| 506 | Hard | Invalid Checking Account Number. | D05 |
| 378 | Hard | Account is Purged. The Account record was purged from the database. | D06 |
| 303 | Hard | Unknown account. The account could not be located in the account table. | D06 |
| 541 | Hard | No Savings Account. | D06 |
| 302 | Hard | Account closed. The account was closed, probably because the account balance was $0.00. | D06 |
| 304 | Hard | Inactive account. The account has not been activated by an approved location. | D06 |
| 117 | Soft | Incorrect PIN. | D07 |
| 959 | Soft | CAV failed | D08 |
| 517 | Soft | CVV2 Declined. | D08 |
| 954 | Soft | CCV failed. | D08 |
| 958 | Soft | CCV2 failed | D08 |
| 772 | Soft | Duplicate Return. | D09 |
| 913 | Soft | Duplicate transaction. | D09 |
| 774 | Soft | Duplicate Reversal. | D09 |
| 776 | Soft | Duplicate Completion. | D09 |
| 731 | Hard | Rejected Lost/Stolen Checks | D10 |
| 208 | Hard | Lost card. | D10 |
| 209 | Hard | Stolen card. | D11 |
| 402 | Soft | TransArmor Service Unavailable. | D12 |
| 119 | Soft | Transaction not permitted to cardholder. | D12 |
| 512 | Soft | Service not allowed. | D12 |
| 963 | Soft | Acquirer channel unavailable | D12 |
| 120 | Soft | Transaction not permitted to terminal. | D12 |
| 909 | Soft | System malfunction. | D12 |
| 907 | Soft | Card issuer or switch inoperative | D12 |
| 554 | Soft | Over daily limit | D15 |
| 528 | Soft | Debit/EBT transaction count exceeds pre-determined limit in specified time/ Withdrawal limit exceeded. | D15 |
| 121 | Soft | Exceeds withdrawal amount limit. | D15 |
| 782 | Soft | Count Exceeds Limit. | D15 |
| 123 | Soft | Exceeds withdrawal frequency limit. | D15 |
| 101 | Hard | Expired card. | D16 |
| 511 | Hard | Try again later – Applies to recurring authorizations only. The card has expired. Get the new expiration date and try again | D16 |
| 509 | Hard | Do not try again – Applies to recurring authorizations only. The card has expired | D16 |
| 510 | Hard | New Account Information – Applies to recurring authorizations only. The card has expired | D16 |
| 921 | Soft | Security H/W or S/W error - no action | D17 |
| 516 | Soft | Please retry – Reasons for this error are one of the following: Format Error, Unable to route transaction, Switch or issuer unavailable, System Busy, Timeout | D17 |
| 505 | Soft | Please retry. | D17 |
| 920 | Soft | Security H/W or S/W error - try again | D17 |
| 508 | Soft | Try again later – Declined: Association‗s payment cancellation advice code provided. Applies to recurring authorizations only. These are examples of what may have occurred: the account is over the credit limit try again in 72 hours. | D17 |
| 318 | Soft | Invalid amount. There was a problem with the amount field in the transaction format – more or less than min/max amounts specified in the promotion for that transaction. | D18 |
| 771 | Soft | Amount Too Large. | D18 |
| 110 | Soft | Invalid amount | D18 |
| 106 | Soft | Allowable PIN tries exceeded | D21 |
| 941 | Hard | Invalid issuer. | D27 |
| 740 | Hard | Totals Unavailable. | D27 |
| 809 | Hard | Over card velocity count | D27 |
| 341 | Hard | Invalid status change. The status change requested (e.g. lost/stolen, freeze active card) cannot be performed. | D27 |
| 801 | Hard | Over merchandise limit | D27 |
| 331 | Hard | Balance not available (denial). Due to an internal First Data Closed Loop Gift Card (CLGC) issue, information from this account could not be retrieved. | D27 |
| 157 | Hard | Invalid entry | D27 |
| 923 | Hard | Request in progress | D27 |
| 524 | Hard | Debit Switch unavailable Timeout Retry –Communications link to debit/EBT network gateway is down or responded with a "System Malfunction (96)" message | D27 |
| 502 | Hard | Invalid State Code. | D27 |
| 561 | Hard | Invalid Restriction Code | D27 |
| 109 | Hard | Invalid merchant. The merchant is not in the merchant database or the merchant is not permitted to use this particular card. | D27 |
| 326 | Hard | Incorrect transaction version or format number for POS transactions. | D27 |
| 311 | Hard | Not lost or stolen. | D27 |
| 822 | Hard | Over chain product velocity count | D27 |
| 369 | Hard | Invalid time zone. | D27 |
| 814 | Hard | Over merchant daily velocity amount | D27 |
| 352 | Hard | First Data Voice Services returns this response on Internet transactions where they did not receive a response from CLGC. | D27 |
| 551 | Hard | Invalid Driver | D27 |
| 152 | Hard | Exceeds limit | D27 |
| 904 | Hard | Format error. | D27 |
| 812 | Hard | Over issuer velocity amount | D27 |
| 532 | Hard | The DUKPT Base Derivation key is missing or incorrect in the PIN pad, or PIN key synchronization error. | D27 |
| 344 | Hard | Internet access disabled. | D27 |
| 804 | Hard | Fuel only | D27 |
| 336 | Hard | Bad authorization code. The authorization code test failed. | D27 |
| 722 | Hard | Invalid value in the field | D27 |
| 319 | Hard | Invalid clerk. The clerk field was either missing, when required, or the content did not match the requirements | D27 |
| 825 | Hard | No chain ID for chain merchant | D27 |
| 375 | Hard | Bad Post Date. The Post Date is not a valid date. | D27 |
| 817 | Hard | Over merchant product velocity count | D27 |
| 357 | Hard | Currency conversion error. Internal CLGC system error. | D27 |
| 944 | Hard | Invalid response | D27 |
| 603 | Hard | Close Unavailable | D27 |
| 507 | Hard | New Account Information available. | D27 |
| 564 | Hard | Over cash limit | D27 |
| 384 | Hard | Account row locked. | D27 |
| 556 | Hard | Exceeds quantity | D27 |
| 354 | Hard | Merchant not configured as International although the account requires it. (e.g. The account allows currency conversion but the merchant is not configured for International.) | D27 |
| 726 | Hard | Unable to Locate Record On File. | D27 |
| 348 | Hard | Invalid transaction source. The provided source (field EA) is not valid for this transaction. | D27 |
| 807 | Hard | Over non-fuel limit | D27 |
| 339 | Hard | Transaction history not available. | D27 |
| 329 | Hard | Bad_repay_date. | D27 |
| 155 | Hard | Recharge amount exceeded | D27 |
| 122 | Hard | Security violation | D27 |
| 914 | Hard | Void/Full Reversal requests in which the Original Authorization was not found. | D27 |
| 404 | Hard | TransArmor Key Error. | D27 |
| 559 | Hard | Voyager ID problem | D27 |
| 322 | Hard | Exceeded account reloads. The clerk/user/location was only permitted to reload some number of accounts. That number was exceeded. (See your Business Manager in order to extend this limit.) | D27 |
| 915 | Hard | Timeout Reversal not supported. Resend the original transaction. Do not retry the timeout reversal | D27 |
| 130 | Hard | Invalid terminal. | D27 |
| 380 | Hard | Bulk activation error. | D27 |
| 820 | Hard | Over chain daily velocity amount | D27 |
| 367 | Hard | Target embossed card entered and Transaction count entered do not match. | D27 |
| 350 | Hard | Account not in inactive state. (e.g. Response when enabling a physical card, when the physical card in not in an inactive state.) | D27 |
| 520 | Hard | Reversal Rejected. Do not try again. | D27 |
| 567 | Hard | Over repair limit | D27 |
| 775 | Hard | Subsystem Unavailable. | D27 |
| 810 | Hard | Over card velocity amount | D27 |
| 529 | Hard | Resubmission of transaction violates debit/EBT network frequency. | D27 |
| 342 | Hard | Void of activation after account activity. | D27 |
| 802 | Hard | Imprint card | D27 |
| 332 | Hard | Account locked. | D27 |
| 401 | Hard | Offer Processing Error | D27 |
| 353 | Hard | First Data Voice Services returns this response on Internet transactions where the client certificate is invalid. | D27 |
| 924 | Hard | Limit check failed | D27 |
| 525 | Hard | Debit/EBT network gateway cannot get through to the ISSUER. | D27 |
| 601 | Hard | Invalid Batch Number | D27 |
| 503 | Hard | New Account Information. | D27 |
| 562 | Hard | Pay at pump not allowed | D27 |
| 382 | Hard | Bulk activation package amount error. | D27 |
| 316 | Hard | Incorrect location. There was a problem with the merchant location. | D27 |
| 327 | Hard | Request not permitted by this account. | D27 |
| 315 | Hard | Bad mag stripe. The mag stripe could not be parsed for account information | D27 |
| 823 | Hard | Over chain product velocity both | D27 |
| 372 | Hard | Promo location restricted. | D27 |
| 815 | Hard | Over merchant daily velocity both | D27 |
| 552 | Hard | Invalid Product | D27 |
| 153 | Hard | Already redeemed | D27 |
| 906 | Hard | System Error. There is a problem with the host processing system. Call your helpdesk or operations support. | D27 |
| 542 | Hard | DUKPT: An error while processing the PIN block that is not related to the point-ofsale equipment. Contact the Help Desk for assistance. | D27 |
| 345 | Hard | Invalid EAN. The EAN is not correc t for the provided account number. | D27 |
| 805 | Hard | Velocity exceeded | D27 |
| 337 | Hard | Too many transactions requested. | D27 |
| 723 | Hard | Driver’s License or ID is Required | D27 |
| 320 | Hard | Invalid password. | D27 |
| 826 | Hard | Signature required | D27 |
| 001 | Hard | Schema Validation Error | D27 |
| 376 | Hard | Account status is void lock. | D27 |
| 818 | Hard | Over merchant product velocity both | D27 |
| 359 | Hard | The terminal transaction number did not match (on a void or reversal). | D27 |
| 950 | Hard | Violation of business arrangement | D27 |
| 604 | Hard | Close Not Valid | D27 |
| 518 | Hard | Invalid account/date or sales date in future. | D27 |
| 565 | Hard | Fuel price error | D27 |
| 385 | Hard | Accepted but not yet processed. | D27 |
| 557 | Hard | Invalid prompt entry | D27 |
| 356 | Hard | Request not International. Merchant configured to require currency information for each financial transaction, however none was sent. | D27 |
| 940 | Hard | Error. | D27 |
| 729 | Hard | Hard Negative Info On File. | D27 |
| 349 | Hard | Account already linked. (e.g. Response when enabling a physical card, when the two provided accounts have already been linked together.) | D27 |
| 808 | Hard | Invalid location | D27 |
| 340 | Hard | New password required. | D27 |
| 792 | Hard | See attendant. | D27 |
| 330 | Hard | Bad checksum. The checksum provided is incorrect. | D27 |
| 555 | Hard | Invalid Date/Time | D27 |
| 156 | Hard | Max number of recharges exceeded | D27 |
| 523 | Hard | Crypto box is offline. | D27 |
| 568 | Hard | Over additive limit | D27 |
| 501 | Hard | Date of Birth Error for Check Processing. | D27 |
| 560 | Hard | Invalid Odometer | D27 |
| 323 | Hard | Password retry exceeded. The user account has been frozen because the user attempted access and was denied. Seek management assistance. | D27 |
| 308 | Hard | Already active. The card is already active and does not need to be reactivated | D27 |
| 381 | Hard | Bulk activation unattempted error | D27 |
| 821 | Hard | Over chain daily velocity both | D27 |
| 368 | Hard | No account link. | D27 |
| 813 | Hard | Over merchant daily velocity count | D27 |
| 351 | Hard | First Data Voice Services returns this response on Internet transactions where the interface input parameter is not valid. | D27 |
| 550 | Hard | Invalid Vehicle | D27 |
| 151 | Hard | Activation failed | D27 |
| 114 | Hard | Invalid account type | D27 |
| 902 | Hard | Invalid transaction. This card or terminal is not permitted to perform this transaction, or the transaction type is invalid, or First Data is unable to route a refund request to the network. | D27 |
| 811 | Hard | Over issuer velocity count | D27 |
| 530 | Hard | The authorizing network has a problem decrypting the cryptogram in the request. | D27 |
| 343 | Hard | No phone service. Attempted a calling card transaction on an account which is not configured for calling card activity. | D27 |
| 803 | Hard | Not on file | D27 |
| 333 | Hard | No previous transaction. The void or reversal transaction could not be matched to a previous (original) transaction. In the case of a pre-auth redemption, the corresponding locking transaction could not be identified. | D27 |
| 721 | Hard | Invalid ZIP Code | D27 |
| 374 | Hard | Product code(s) restricted. | D27 |
| 816 | Hard | Over merchant product velocity amount | D27 |
| 355 | Hard | Invalid currency. The provided currency is invalid. | D27 |
| 942 | Hard | Customer cancellation | D27 |
| 527 | Hard | Network Response indicates that Merchant ID/SE is invalid. | D27 |
| 602 | Hard | No Open Batch | D27 |
| 504 | Hard | Do not try again. | D27 |
| 563 | Hard | Over fuel limit | D27 |
| 383 | Hard | Store location zero not allowed. | D27 |
| 346 | Hard | Invalid merchant key. The merchant key block provided is invalid. (e.g. The working key provided in an Assign Merchant Working Key transaction). | D27 |
| 328 | Hard | Request not permitted by this merchant location. | D27 |
| 317 | Hard | Max balance exceeded. The transaction, if completed, would cause the account balance to be exceeded by the max_balance as specified in the promotion. Some merchants set the max_balance to a value twice the max transaction amount. | D27 |
| 824 | Hard | Over chain product velocity amount | D27 |
| 338 | Hard | No transactions available/no more transactions available. There are no transactions for this account or there are no transactions as determined by the specified first transaction number. | D27 |
| 724 | Hard | Referred - Not Active | D27 |
| 553 | Hard | Exceeds transaction total limit per product class. | D27 |
| 154 | Hard | Over monthly limit | D27 |
| 908 | Hard | Transaction destination not found for routing. | D27 |
| 702 | Hard | EMV Key Download Error. | D27 |
| 347 | Hard | Promotions for Internet virtual and physical cards do not match. When enabling a physical card to a virtual card, both must be from the same promotion. Cards for bulk activation request must be from the same promotion | D27 |
| 806 | Hard | Authorization ID needed | D27 |
| 321 | Hard | Invalid new password. The new password does not meet the minimum security criteria | D27 |
| 108 | Hard | Refer to issuer‘s special conditions | D27 |
| 377 | Hard | Already active and reloadable. | D27 |
| 819 | Hard | Over chain daily velocity count | D27 |
| 360 | Hard | First Data Voice Services added a layer of validation that checks the data they receive from CLGC to make sure it is HTML friendly (i.e. no binary data). First Data Voice Services will return this response on Internet transactions if the check fails (th | D27 |
| 519 | Hard | Invalid Effective Date. | D27 |
| 566 | Hard | Y or N required | D27 |
| 403 | Hard | TransArmor Invalid Token or Account Number. | D27 |
| 558 | Hard | Invalid Track 2 data | D27 |
| 522 | Soft | Cash Back greater than total Transaction amount. | D28 |
| 104 | Soft | Restricted card | D29 |
| 728 | Soft | Referred – Skip Trace Info. | D30 |
| 107 | Soft | Call for authorization | D30 |
| 727 | Soft | Refer – Call Authorization (Checks only). | D30 |
| 105 | Soft | Call acquirer's security department | D30 |
| 102 | Soft | Suspected fraud | D31 |
| 129 | Soft | Suspected counterfeit card | D31 |
| 569 | Soft | Invalid user | D33 |
| 150 | Soft | Invalid merchant set up | D33 |
| 133 | Soft | The TPP ID was not found | D34 |
Provider Codes: Hide
- Agreement Express Verification
- JangoMail Email Service
- Lexis Nexis Skip Tracing
- Magento Shopping Cart
- Napse VTOL (real-time)
- Napse VTOL Cards-batch
- RevSpring (ex Dantom) Print House
- SendGrid SMTP Email Service
- StrongAuth Appliance Tokenization
- Subuno Reconciliation
- Transaction Processing Gateway (TPG) Fulfillment
- TransUnion Credit Bureau
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