Emails

Type:    Form

Description: Provides access to merchant emails information and modification options.

Items:

Save		Saves all the changes on the form.

Close

Closes the form without saving any changes.

General

Includes general information of the email.

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Welcome

Code of an email template set up with a mailing service that is sent when a new account is created. References: Merchant.Email Code Welcome

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Statement

Code of a letter template set up with a mailing service for a statement of the account. References: Merchant.Email Code Statement

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Late Fee

Code of an email template, sent out when late fee gets applied. References: Merchant.Email Code Late Fee

Payment

Includes information about payments that is to be included in the email.

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Agent

Code of an email template, sent out when a payment is made through an agent portal. References: Merchant.Email Code Agent Payment

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Draft

Code of an email template, sent out when a payment is collected by an agent through self-service portal as part of electronic draft. References: Merchant.Email Code Draft Payment

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Portal

Code of an email template, sent out when a payment is made through a self-service portal. References: Merchant.Email Code Portal Payment

Invoice

Includes information about invoice that is to be included in the email.

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Invoice

Code of email template, sent out when an invoice is created. References: Merchant.Email Code Invoice

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Invoice Notification

Code of an email template, set up with a mailing service for invoice notification email. References: Merchant.Email Code Invoice Notification

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Invoice Notification Period (days...

Number of days after which invoice is created and notification email is sent. References: Merchant.Email Invoice Notification Period

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Invoice Only

Indicates whether the email invoice notification includes invoice notification only. References: Merchant.Is Email Invoice Notification Invoice Only

Transaction Processing

Includes information about transaction processing that is to be included in the email.

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Refund

Transaction processing refund information.

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On Create

Code of an email template, sent out when refund occurs. References: Merchant.Email Code Refund

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On Cancel

Code of an email template, sent out when refund has been cancelled. References: Merchant.Email Code Cancel Refund

Credit

Transaction processing credit information.

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On Create

Code of an email template, sent out when a credit is issued. References: Merchant.Email Code Credit

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On Cancel

Code of an email template, sent out when a previously issued credit is reversed. References: Merchant.Email Code Cancel Credit

Soft Decline

Code of an email template set up with a mailing service that is sent when a soft decline occurs. References: Merchant.Email Code Soft Decline

Hard Decline

Code of an email template set up with a mailing service that is sent when a hard decline occurs. References: Merchant.Email Code Hard Decline

Void		Code of an email template, sent out when void is done. References: Merchant.Email Code Void

Wait Period (days)

Waiting period before the next email.

Requires Balance

Indicates whether an account has to have outstanding balance for soft decline email to come out. References: Merchant.Is Required Balance Soft Decline Email

Chargeback

Code of an email template set up with a mailing service that is sent when a chargeback occurs. References: Merchant.Email Code Chargeback

Payment Option Expiration

Includes information about payment option expiration.

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Email Code

Expiration date of email code account. References: Merchant.Email Code Account Expiration

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Period

Expiration period of the email account code. References: Merchant.Email Code Account Expiration Period

Collections

Includes billing collections information that is to be included in the email.

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Email Code 1

Code of an email template set up with a mailing service for the first email sent to the customer from 3rd party collections. References: Merchant.Collections Email Code1

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Email Code 2

Code of an email template set up with a mailing service for the second email sent to the customer from 3rd party collections. References: Merchant.Collections Email Code2

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Email Code 3

Code of an email template set up with a mailing service for the third email sent to the customer from 3rd party collections. References: Merchant.Collections Email Code3

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Email Code 4

Code of an email template set up with a mailing service for the fourth email sent to the customer from 3rd party collections. References: Merchant.Collections Email Code4

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Email Code 5

Code of an email template set up with a mailing service for the fifth email sent to the customer from 3rd party collections. References: Merchant.Collections Email Code5

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Balance Age (days) 1

Number of days from the date when the account was sent to collections, after which a corresponding collection email is sent to the customer (e.g. Collections email age1 is linked to Collections email code1). References: Merchant.Collections Email Age1

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Balance Age (days) 2

Number of days from the date when the account was sent to collections, after which a corresponding collection email is sent to the customer (e.g. Collections email age2 is linked to Collections email code2). References: Merchant.Collections Email Age2

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Balance Age (days) 3

Number of days from the date when the account was sent to collections, after which a corresponding collection email is sent to the customer (e.g. Collections email age3 is linked to Collections email code3). References: Merchant.Collections Email Age3

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Balance Age (days) 4

Number of days from the date when the account was sent to collections, after which a corresponding collection email is sent to the customer (e.g. Collections email age4 is linked to Collections email code4). References: Merchant.Collections Email Age4

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Balance Age (days) 5

Number of days from the date when the account was sent to collections, after which a corresponding collection email is sent to the customer (e.g. Collections email age5 is linked to Collections email code5). References: Merchant.Collections Email Age5

Notifications

Includes billing notifications information that is to be included in the email.

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Email Code 1

Code of an email template set up with a mailing service for the first notification email sent to the customer in case the customer's account became delinquent. References: Merchant.Notification Email Code1

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Email Code 2

Code of an email template set up with a mailing service for the second notification email sent to the customer in case the customer's account became delinquent. References: Merchant.Notification Email Code2

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Email Code 3

Code of an email template set up with a mailing service for the third notification email sent to the customer in case the customer's account became delinquent. References: Merchant.Notification Email Code3

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Balance Age (days) 1

Number of days from the date when the customer's account became delinquent, after which a corresponding email is sent to the customer (e.g. Notification email age1 is linked to notification email code1). References: Merchant.Notification Email Age1

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Balance Age (days) 2

Number of days from the date when the customer's account became delinquent, after which a corresponding email is sent to the customer (e.g. Notification email age2 is linked to notification email code2). References: Merchant.Notification Email Age2

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Balance Age (days) 3

Number of days from the date when the customer's account became delinquent, after which a corresponding email is sent to the customer (e.g. Notification email age3 is linked to notification email code3). References: Merchant.Notification Email Age3