General (Merchant Mode)

Type:    Form
Description: General business and contact information of the Merchant/Merchant Account.

Note: To access Merchant's general information use Merchant mode; to access Account's general information use Account mode.
Modes:
Ignore Merchant Merchant Account
Items:

Synchronize with external sources
Indicates whether the account is synchronized with external sources.
Save
Saves all changes on the form.
Close
Closes the form without saving any changes.

Detail
Includes general information about the Merchant or Account within the system.
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Portfolio
Reference to the entity that represents the portfolio attached to the merchant.
References: Merchant.Portfolio FK
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Profile
Includes various merchant or account profile settings.
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Modify
Allows to modify the selected merchant profile or account profile.
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Accounts:
Defines whether it is a multi-location/multi-terminal or single-location/single-terminal merchant.
The values can be the following:
  • Single - settings are configured at the merchant level.
  • Multiple - settings are configured at the level of each account that is set up.
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Underwriting:
Defines whether a single federal tax ID is going to be used for all locations of the merchant or each location is going to use a separate tax ID.
The values can be the following:
  • Single - the legal entity owning the tax ID is represented by a merchant. Underwriting (background verification) is done at the merchant level.
  • Multiple - the legal entity owning the tax ID is represented with an account. Underwriting (background verification) is done at the account level.
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Processing:
Defines whether a single provider profile is going to be used for all locations of a merchant or each location is going to use a separate provider profile.
The values can be the following:
  • Single - one provider profile is used for all accounts under a merchant, i.e. the provider profile is set at the merchant level.
  • Multiple - different provider profiles are used for each account under a merchant, i.e. the provider profile is set at the account level.
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Remittance:
Defines the number of deposit accounts to use for remittance.
The values can be the following:
  • Single - remittance settings are configured at the merchant level. All money are funded to a single deposit account regardless of the number of accounts used.
  • Multiple - remittance settings are configured at the account level. Money processed by each account is funded separately in separate deposit accounts.
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Recurring Fees:
Recurring fees - defines how the monthly fees are charged.
The values can be the following:
  • Per Merchant - monthly fees are only charged once regardless of the number of the accounts under a merchant.
  • Per Account - monthly fees are charged per each of the account created under a merchant.
Type
Allows to select an appropriate type of account.

Four types are available in the system:
  • Merchant
  • Remitter
  • Reseller
  • Fee Processor
ID
Unique identifier of the merchant generated by the gateway.
References: Merchant.id
Code
Optional identifier of the Merchant that can be used to cross-reference the Merchant record between multiple systems.

See Reference Code definition for additional information.
References: Merchant.code
Name
DBA ("doing business as") name of the merchant. The value of this field is automatically copied from Business Name field on Business form (during both merchant information modify and merchant onboarding process).
Active
Indicates whether the record is active and can process through the system.
References: Merchant.isActive
Time Zone (Country)
Country code of the merchant's mailing address
References: Merchant Account.Country Code
Time Zone
Represents the time zone associated with this merchant account.
References: Merchant Account.Time Zone Code
Password
Merchant's password for transaction processing API. This value in combination with Merchant Code serves as a set of credentials to authenticate the submitter of a transaction.
References: Merchant.password
Generate Password
Generates password for the merchant or the account.
Confirm Password
Repeated password of the merchant or account.
Reseller
Reference to the entity that represents the reseller associated with the merchant.
References: Merchant.Reseller FK
Fee Processor
Reference to the entity that represents client's fee information.
References: Merchant Account.Client Fee FK
Channel
Reference to the entity that represents the channel.
References: Merchant.Channel FK
Create Date
Date when the record was created.
References: Merchant.createDate

Contact Information
Includes contact information of the Merchant used to discuss any processing issues.
In cases when a merchant is created via the Onboarding application or Onboarding Wizard form, info in this section is copied from the merchant's business information.
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Copy From
Copies the merchant's information from the selected source to the current one.
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business-info
Allows to copy the contact information from the business information.
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primary-owner
Allows to copy the contact information from the primary owner information.
Contact Name
Name of the primary business contact for the merchant.
References: Merchant.Contact Name
Street1
Street address (line 1) of the Merchant's postal address.
References: Merchant.Street1
Street2
Street address (line 2) of the Merchant's postal address.
References: Merchant.Street2
City
City of the Merchant's postal address.
References: Merchant.City
Country
Country code of the merchant.
References: Merchant.Country Code
State/Province/Region
State of the Merchant's postal address.
References: Merchant.State
Zip Code/Postal Code
ZIP code of Merchant's postal address.
References: Merchant.ZIP Code
Phone
Merchant's contact phone.
References: Merchant.Phone
Fax
Merchant's fax number.
References: Merchant.Fax
Email
Merchant's contact email.

This value is used to send remittance statements.
References: Merchant.Email

Notes
Includes any notes related to this Merchant or Account in the system. The field is limited by 255 symbols for the merchant and 2000 symbols for the account.

Tag List
Includes the tags that are used to apply a corresponding logic for all accounts under a particular merchant. Multiple tags should be separated by commas.

If you need the list of the available tags, address the issue to the gateway support.
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