Create Chargeback/NOC/Return/Reversal

Type:    Form
Description: Provides access to creation options of chargeback/notice of change/return/reversal for the selected transaction.
Modes:
Ignore Create Chargeback Create NOC Create Return Create Reversal
Items:

View Original Transaction
Allows to see details of the original transaction.
Opens Form: View Transaction
Save
Saves all changes on the form.
Close
Closes the form without saving any changes.

Detail
Includes additional information about the created transaction.
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Type
Type of the transaction.
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Loaded On
Date when the transaction is loaded into the system.
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Internal Code
Internal response code that is received by the issuer.
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Customer Account Code
External identifier of the customer's account.
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Case Number
External identifier of the chargeback case.
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Response Date
Date of the NOC response.
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Amount
Amount of the transaction. Can be equal to the amount of the original transaction or be less than it.

Processor
Includes additional information about processor response.
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Response Code
Processor's response code associated with the transaction.
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Response Message
Processor's response message associated with the transaction.
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Received by Processor
Date when an initial transaction was received by the processor.
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Issued by Bank
Date when the operation was issued by processor's bank.

Edit Transaction Details
Includes additional transaction details that can be edited.
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Holder Name
Name of the card holder associated with the transaction.
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Account #
Masked version of the account number (credit card or bank account) associated with the transaction.
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Routing #
Masked version of the routing number associated with the transaction.
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Account Type
Represents the type of the account (e.g. credit card or bank account) associated with the transaction.
References: Charge Transaction.Account CL
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